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Premium Cabinets of Tulsa
12236 E 60th St, Tulsa, OK 74146, United States
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Premium Cabinets of Tulsa
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Ta
Review №1

My husband and I met with Austin about a more functional design and cabinets for our 100 year old farmhouse, and we could not be more pleased with the results! Austin took our space and maximized every square inch while keeping in mind what we wanted. We now have a functional and beautiful kitchen with cabinets that are show-stoppers! The quality of our cabinets is way beyond anything we thought we could afford. Theyre built to last, and we feel like our money was very well spent. Premium Cabinets is the only way to go!

Ro
Review №2

I had to drop off a drawer for repair they turned it out same day. Could not be happier. Great staff super nice very easy to work with. Thank you.

Jo
Review №3

Its very difficult to improve on Excellence. However, the staff at premium cabinets in Tulsa have proven that it can be done. Austin and Allison along with the rest of the crew are professionals and perfectionist in assuring that they have met all the customer needs.The quality of the cabinets are next to none. Dont waste your time at a big-box store go directly to Premium Cabinets where that is all they do. No up sales, no hidden charges.It is absolutely wonderful to deal with individuals who know exactly what your needs are.I know I was not, but they treated me like I was their only customer.On top of the professionalism, the friendliness, and the quality of product, the prices cannot be beat.

MA
Review №4

I was in need of some antiquated hardware that I needed to repair a kitchen drawer. After searching in the “ normal” retailers inventory, I decided to look for a company that specializes in cabinetry and much to my surprise premium cabinets were able to find a viable substitute. The staff were extremely friendly and very helpful. In addition, the manager gave me the parts I needed. I recommend them for any cabinet requirements. Thanks again!

Ko
Review №5

Austin and Allison were a great pleasure to work with and a very personable company. They were always timely on responses and helping us out with any issues, questions, and concerns we had. They offered an amazing product for the value. Premium cabinets worked with our stringent work schedule to best accommodate us. Truly a company that under promises and over delivers. Keep up the good work!

C
Review №6

Ordered a custom floating vanity in white for a half bath remodel. Had a wonderful experience with them finishing my project. Here is a photo.

Jo
Review №7

Austin and Allison patiently helped us with design and installation of our new cabinets. We had to make some modifications after installation, and Allison worked diligently to coordinate the details. We are very pleased with the quality of the cabinets as well as the customer service. Highly recommend Premium Cabinets of Tulsa!

Sa
Review №8

After searching in various places what I needed to repair my kitchen drawers I found premium cabinets a highly recommended place super attentive and very satisfied with the help of Austin and his staff 😊 thank you so much they have a great variety of very beautiful jobs

Sa
Review №9

Austin was so incredible. They built all of kitchen cabinets. The cabinets are beautiful and Sturdy. There was a misunderstanding on my part, and he was so patient in explaining everything to me. I highly recommend this company.

Jo
Review №10

I brought in cabinet doors that had wall paper and some kind of material behind it. Thinking I would have to take apart all of the door they came up with a solution that saved me so much time!!

Te
Review №11

The whole team was fantastic and helped me with locating a rare hinge.Thank you very much. I’ll be back.

An
Review №12

I needed hinges matched, and they did exactly that and where fast and great on price !! Thankyou guys !!

Rh
Review №13

We are repeat customers for Premium cabinets. We took our measurements in and Austin designed the perfect fit once again. The cabinets look wonderful and fit perfectly in our space. We will order again for our next project.

Ka
Review №14

I recently had a set of cabinet doors made and they turned out better than I could have ever expected! They matched perfectly with our current doors. You can’t beat the quality and pricing that Premium Cabinets offers.

Jo
Review №15

Austin and the crew are the best they got me fixed up quick and easy. They had everything I needed and more.Thanks

ri
Review №16

We are very pleased with the work. Our kitchen looks spectacular . Thanks Austen.

Jo
Review №17

Bought a new set of kitchen cabinets from these guys. Cabinets are high quality and look great.

Je
Review №18

Very nice cabinets and great people to work with. Everyone is very helpful throughout the whole process. The shipping lead time is why I deducted 1 star. If your in the building process you might get things lined up about 3 weeks earlier just to ensure your not waiting. Overall good looking cabinets with nice features!

Ti
Review №19

Very knowledgeable and easy to work with. Highly recommend them for your next kitchen cabinet remodel.

Mi
Review №20

I was so glad I found this company. They took my plans and improved the design with their software. I was able to see the design in 3-D, puts you right in the middle of the kitchen.Austin was extremely knowledgeable and professional.The installation was a pleasure to watch and their attention to detail was impressive.Allison was very helpful as office manager and she knows all aspects of the business. She is a great asset to the company, I know if you choose Premium Cabinets you will find quality at affordable prices. Also I almost forgot the granite, flooring, one stop shop and makes home improvements a easy process. I saved time and money.Mike Ross

Su
Review №21

Just completed our second order with Austin. He had great ideas for our office which also saved us money. We first worked with Premium Cabinets of Tulsa on a master bedroom addition. We have wonderful cabinets in our laundry room. Again, Austin saved us money. Next will be a complete kitchen with all cabinets coming from Premium Cabinets. Love the soft close drawers and doors. My husband was impressed with these solid wood cabinets and I can’t say enough about the choices of color,wood and door design. At the end of this major remodel we will have Premium Cabinets in our office, laundry, kitchen, living room and bar. I can highly recommend Premium Cabinets.

Mi
Review №22

Customer service is off the chart. Super easy to work with, quick turn around time on layouts and the cabinets are great quality.

Es
Review №23

I have ordered two cabinets with Austin. very please with his prefessionalism and the quality of the products. will recommend to friend and family when they need new cabinets.

Me
Review №24

Great experience! I love my cabinets in my custom home (built by Albert Nelson - Keystone Builders). I get lots of compliments on the quality and layout design of my beautiful kitchen cabinets - the focal point of the entire house. Highly recommend.

Ke
Review №25

Allison was VERY helpful, and made sure I was kept up to date every step of the way! From ordering to installation to follow up. She even went above and beyond and helped me find handles at a great price which saved me time and money :) couldn’t be happier

Pa
Review №26

Great company! Staff and owner are great and ver service oriented! We remodeled the kitchen and we love the cabinets!

Br
Review №27

Premium Cabinets helped us with design and install. The quality and service made our upgrade exceed our expectations. Highly recommend this company for you cabinet projects.

Al
Review №28

There were some hiccups, but the cabinets at least came on schedule and look great... Allison was very helpful

Je
Review №29

The Staff and install crew did a great job designing and installing my cabinets. Customer service is always top notch, price very reasonable. would recommend Premium Cabinets to anyone who needs great cabinets at a fair price.

Ci
Review №30

Austin and his professional staff offer great service and are a pleasure to work with. They designed my dream kitchen using high quality, beautiful cabinets. My most recently installed countertops transformed my kitchen into my new favorite room of the house! Thank you!

al
Review №31

I am a builder in the Tulsa area have been doing business with Austin for many years and absolutely love his cabinets and service. He makes my job easy, all I do is send my customer to him and he takes care of my entire kitchen project.

Pe
Review №32

Austin and his team have designed 2 kitchens for our small business, and 1 for our own home. We came to him with some ideas, and he turned them into beautiful dream kitchens. The cabinets are excellent quality and were installed on time, as quoted. Our friends all say that our kitchen looks like an HGTV designer special! Looking forward to re-doing the baths next!

Hp
Review №33

After getting a quote at the big box store, we were able to save $1,500 PLUS got an island. Austin & Allison have been wonderful to work with. Also, delivery time was half of what the big box store quoted

Sh
Review №34

The design was fast and and gave me a kitchen that will be perfect for me. I am now waiting for my cabinets to be completed and delivered. I am so pleased with the services I have received from Premium Cabinets to date.

St
Review №35

I could not say enough good things about this company. I am in the bathroom remodeling industry and we use these guys for all of our cabinet needs. Zack and Austin are amazing to work with detailed oriented and very easy to work with. They deliver an excellent product at a fair price. Will not use any other company for cabinets. Great Place.

Ha
Review №36

They did a GREAT job, the cabinets are the best and the work here at the house was better than I expected. We went back and got cabinets to put in a closet

Sa
Review №37

We share building and parking lot space with this company. They are such great people!!! I can attest for their character and their friendliness and making sure that they do the best for customers.

Na
Review №38

Great cabinets, great price, great value. Austin was a professional and very helpful.

Ru
Review №39

Premium cabinets was recently recommended, great staff and easy to work with. Will definitely be using them in the future

Ti
Review №40

Excellent company and high quality products! Definitely recommend them! (:

Je
Review №41

I recently and very briefly, accepted a position with this company as a cabinet builder. First, I discovered that the cabinets were not produced, but purchased and shipped to be assembled and delivered to the customer for installation. Upon making a delivery, I was appalled that we were replacing, no less than 10 incorrectly built and /or wrong color cabinets with inconsistent interior finishes. To wit, I was subjected to the ire of the customer and forced to defend the incompetence of the company and found it unacceptable quality. That’s my first day and only got worse when the next two weeks I was continuously tasked with correcting or finishing open invoices that had become litigious and past deadline. I’m posting this review because after discharging All open accounts receivable, management ordered that we had to “get grandmother moved from the nursing home “. This was unthinkable during a global pandemic and was grounds to quit with prejudice. Insult to injury, the company refuses to take care of their employee compensation commitment and still owes me 12 hours of compensation. Its not surprising that the quality and excellence is severely lacking. If you’re in the market for cabinets, don’t settle. Tour the shop and question everything

ar
Review №42

We are very highly appreciative of Premium Cabinets. Despite our best efforts ordering multiple hinges online, we were unable to find the exact replacement piece. Premium Cabinets found the precise hinge and installed it for us. They are all very personable, professional, and do an outstanding job. Would most highly recommend them!

Ka
Review №43

The owner, Austin, personally met with us on several occasions and even came to our house, himself, to measure our cabinets. He was very personable and helpful. He helped us every step of the way--from the quote to counter tops. He even recommended our contractor, who has also been amazing. The cabinets are exactly what we wanted. All the staff has been great and friendly. We HIGHLY recommend Premium Cabinets.

Sh
Review №44

We were more than pleased with the cabinets for our 2 bathrooms remodel. Austin was responsive to our ideas and addressed the questions we had.Jake followed through with our order and delivered results. The cabinets themselves are just what we wanted. We will go with Premium Cabinets again if we redo our kitchen. Dani was professional in scheduling and very pleasant in directing our calls. Eric and Sheila Knight

Ma
Review №45

When doing a remodel things dont alway go as planned. Austin went above and beyond to see that every thing was right. Great job!!

DA
Review №46

Excellent company to work with. The design process was easy and changes made were updated immediately. From start to finish I was happy with Premium Cabinets and I was happy that I chose them for my project. Better prices than 3 other cabinet makers and they were quick to reply to inquires and kept us updated on the status of the project.

Be
Review №47

We used Premium Cabinets for our kitchen remodel and couldnt be more satisfied. Their installation team was proficient and efficient and the cabinets are durable and beautiful. Austin and his team were great to work with, and very responsive and helpful. So much so that we used them for our bathroom cabinets a few years later. As a repeat customer I highly recommend this team and their products.

De
Review №48

Premium Cabinets completed my kitchen and bathroom remodel in a timely manner and my cabinets look beautiful. Their attention to detail and competition of project was spot on. Being without a kitchen or bathroom can be such an inconvenience but the Gary Austin and his crew completed the project ahead of schedule and they look beautiful.

St
Review №49

Outstanding customer service! Accomplished everything he said he’d do in the time he said. I will definitely be using them during my next remodel.

ev
Review №50

I’ve had my kitchen cabinets now for about 5 years. Austin G. Is the best to work with. They came up with digital sketches of what my kitchen would look like before installation. I love the quality of the wood, the richness of the color, it’s just a wonderful change for the original kitchen.Austin is easy to work with, and prompt in getting the job done. The installers were professional as well. That makes a big difference to me. I would definitely recommend them for any household job.

Ja
Review №51

Had a wonderful time speaking with the staff. Great product, great service, great choice!

Ty
Review №52

Used premium cabinets to complete a Kitchen and Bathroom remodel. They were great to work with. Very pleased. Thank you Austin!

Me
Review №53

Wonderful experience! Now days its very difficult to find a company that isnt crooked or knowledgeable, but Premium Cabinets is everything a company should be and more. They went above and beyond helping me pick out, order, and deliver my cabinets. Plus they stored my cabinets for a couple weeks due to construction not being completed and they were so kind and understanding. I was in shock of how wonderful they treated me! Highly, highly recommend Premium Cabinets to anyone wanting great cabinets and a great price, and a wonderful experience with caring and expert workers.

da
Review №54

I have had numerous kitchens remodeled and when it came time to remodel our own home we went with Premium Cabinets of Tulsa on a recommendation. My wife and I presented them with numerous challenges not normally seen in a home. Gary and Austin were very patient with us, even adding some unique ideas that further enhanced the final outcome. They ultimately took care of the kitchen, utility room as well as our master bathroom. A job well done for sure!

As
Review №55

I am so impressed with the customer service.Austin and Gary have such good southern hospitality and great with my children that made my shopping experience much easier!The most important thing .....is the amazing quality of my cabinets. Every time I have a guest come over and they complimented us on my gorgeous cabinets. Ive been in my home for 6months now and purchased the knotty maple for my kitchen and three bathrooms vanities as well and what a great job they did!They worked with my budget and guided me to save moneyI plan on still purchasing more cabinets from them for my laundry room.*****Definitely would recommend to others****

Gl
Review №56

You cant beat the quality and price at Premium Cabinets! I found them after being disappointed at the products offered at the Big Box stores, and never looked back! I have now done 2 complete kitchens with them, and are thrilled that they have added counter tops to their available options! Austin, Diane and the crew are all very friendly and accommodating. We will be back for the 3rd kitchen!

Ga
Review №57

Everyone was great to work with. My wife loves our cabinets. We all know thats what matters. I had a problem with a cabinet door and Zack jumped on it and got it taken care of for me. Very pleased...

jc
Review №58

Austin was great to work with. We paid exactly what we were quoted & received everything we were promised. No surprises! Austin & his staff were laser focused on helping us get what WE wanted and needed at a fair price - - even if they didnt get a cut on everything. We got great quality cabinets at a reasonable cost. He advised us & helped us decide what features we needed and didnt need. They helped us with so many facets of our bathroom reno beyond what they had to do. We are so pleased with how everything turned out & are loving our space!!

Pa
Review №59

We had an awesome experience with Premium Cabinets. Austin, Zach and Jessica were very helpful and very accommodating with our remodel schedule. Love our new powder bath we would definitely use them in the future for our next remodel. 😊

Br
Review №60

Austin(the owner) and his team did an excellent job on everything from designing to installation. Prices were more than fair for the quality of the product, and it was an extremely efficient and professional experience. We highly recommend them for cabinets, and will definitely be in contact as they expand their services.

LD
Review №61

Gary, Austin and the entire team went above and beyond to make our project great! They helped find solutions for several irregular areas when no one else could. I found their level of expertise valuable, and appreciated their willingness to accommodate our project located over an hour outside of the Tulsa metro area.

Ch
Review №62

Premium Cabinets is a great cabinet company! Austin is outstanding from start to finish, he makes the entire process extremely simple..I have used him on six projects now and each one has turned out great. Outstanding quality, good prices, you cant go wrong, give them a try.

Ra
Review №63

Premium Cabinets is my go to anytime I need cabinets for our rehabs. They have high quality cabinets with all the bells and whistles at a great price. They have always been extremely helpful and easy to work with. I highly recommend them.

Da
Review №64

I came to Austin and his team of cabinet making extraordinaires on a whim. I am so glad I gave Premium Cabinets my business. I knew I needed cabinets but had no idea how to design them. Austin helped me start a design from scratch and we worked on a final design for hours until I was happy. AND he helped me SAVE money. If and when I need new cabinets, I’ll give Austin and Dianne a call.

Ch
Review №65

We love premium cabinets! I can not say enough good things about working with Austin, the quality of the cabinets and the attention to detail that we received when remodeling our kitchen. We were VERY pleased and we look forward to working with them again in the near future.

Ma
Review №66

I have had Austin do 7 kitchens now and every one has been great. I will use him on the next 7 as well.

Re
Review №67

They did a wonderful job creating an extra cabinet to match our others, took about 4 weeks to actually finish the countertops. The only complaint I had was their workers spent more time getting organized and plugging and unplugging their phones than getting the work done.they also had to take the top back and recut it because the template they made was wrong

ma
Review №68

I usually dont leave reviews however this place was outstanding.Austin help me tremendously on my cabinets. he didnt have to but he took his time to explain some things for me.Austin was so very helpful.Premium cabinets is a place that I will go in the near future for all my cabinet needs. And I highly recommend this place...And I highly recommend seeing Austin...

Kr
Review №69

EDIT: I initially left a review simply because Google prompted me to. I didnt put a lot of thought into it initially. I would like to ellaborate and follow up on said review after changing it to 4 stars.Premium Cabinets requested that I get in touch with them about my review. I did after a couple of calls (they are busy after the home show). They felt that the wear and tear to the exterior of the cabinets was expected. However, they did offer to send someone to fix the slow close hinges free of charge. They were here within the week and very friendly/professional.I like to be fair and honest so I felt an edit was in order.To recap...Positives:The cabinets are beautiful.The company was great to work with. They helped me get within the budget I needed.I LOVE MY MIXER LIFTER. It is a must.Their customer service response to my review was professional and appreciated.The downside to these cabinets *for me* was always going to be the inability to refinish them after wear and tear. I went with them anyways because of their nice appearance/customization options/budget friendly price and just hoped they were tough enough. In the end, it may have just not been the best fit for our busy household with toddlers/preschoolers/dogs.Originall 2 Star Review:Our cabinets have not held up as promised. Not even close. The people were nice to work with but ultimately shouldve gone for something else. Weve only had them for a year.

Ky
Review №70

Quickest and easiest contractor I have ever dealt with. Everything turned out exactly how I had envisioned! Would highly recommend.

dy
Review №71

Great people, great selection of cabinetry, fair prices, and great quality.

Bo
Review №72

Im impressed with their approach to providing a great selection of quality kitchen and bath cabinetry for less money. They also provide related products and services like custom built cabinets, backsplash and solid surface countertops, cabinet hardware, etc.

Ri
Review №73

We got several estimates from other cabinet companies and Premium delivered in half the time at half the price and superior quality!!! Customer service was exceptional!!! We will definitely be using them again in the future.

Ja
Review №74

Beautiful cabinets! Great folks to work with. We use these for all of our remodels. Give them a call you wont regret it.

la
Review №75

We recently remodeled our kitchen/dining area including removing walls and changing the entire look. After several frustrating attempts to draw what we thought we wanted, we were about to give up. Austin was able to help design our area with a 360 degree software program that made it all fall into place for us. The cabinets arrived ahead of schedule and were exactly as promised. We installed them ourselves and couldnt be happier with them. Austin has followed up to make sure we are happy and has continued to offer helpful suggestions. We have received nothing but compliments on the quality and appearance of the cabinets. We recommend them highly.Larry and Pam Williamson

D
Review №76

Truly a wise investment. The qualiity if the cabinets is the best, long lasting and very durable. They helped me more than I could possibly expect true customer service at its best Im going to return.

Li
Review №77

Thank you, thank you, thank you Premium Cabinets of Tulsa!! I had a cabinet door that was broken into about 5 pieces! I thought for sure it was gone after visiting just as many places. They all said no, we cant help you. Premium Cabinets fixed it and it looks AMAZING! You would never be able to tell that at one time it was in pieces! I will for sure give them my business in the future! Thank you again!!

Te
Review №78

Premium Cabinets are GREAT!! Austin and his crew always go out of their way to make sure I am happy and my clients are happy!! I am an Interior Decorating, Design and Renovation Company in the Tulsa Metro.Premium Cabinets have a large selection and the quality is great!!Terri Kerschenowner, tlk...Interiors

Er
Review №79

This guys are amazing at what they do. The ease to talk with them and the quality they provided is top notch, I highly recommend them.

Ed
Review №80

Great people and i love the 3d overall showing of what you want in your home

Ma
Review №81

We did a complete kitchen remodel with all new cabinets, We met with Austin who used a really cool computer program to design our new kitchen, which allowed us to see and move things around to see the finished project. Cabinets are Top Quality with all the bells and whistles, We Love our new kitchen and are very Happy with Premium Cabinets.

ch
Review №82

I have use premium cabinets on several jobs and have had great service from this company and Austin the owner is always there to make sure you get what you want and need 2 thumbs up and I would recommend these guy to anyone

Te
Review №83

Nice cabinets at a fair price. Both Austin and Zach were easy to deal with.

Sh
Review №84

Good quality cabinets and great team to work with. Highly recommend for high quality cabinets and service!

Ke
Review №85

I love that Diane is so organized and always follows through for her customers.....this place is like family!

De
Review №86

Austin worked well with my budget and taste. The quality of the cabinets was above what I expected. Ill be back with more projects.

Lu
Review №87

Had the pleasure of getting premium cabinets to install some new cabinets in my bathroom they came out great and the correspondence between the people in the office and my self was fantastic

Jo
Review №88

This place was amazing ! The.product and the service was more than expected.

Em
Review №89

I had one bathroom remodeled last year and used premium cabinets and have really enjoyed the self closing drawers. This year I am remodeling another bathroom and im ordering my cabinets from Premium cabinets once again.

al
Review №90

Had Premium Cabnets come into our apartment new cabinet in the restroom and they did a great job!

Ma
Review №91

This is the third time we have purchased cabinets from Premium Cabinets of Tulsa. We buy old houses, renovate them and resell. We expect the house we sell to be superior in appearance than when it was new. The cabinets we have bought are the one most important ingredient in making that possible. We have been very pleased with their quality and beauty; more variety, quality and beauty than is available at Lowes and a better price. They do a good job of assembling which makes installation easy and fast. It is great to be able to see the print out of the finished product before you purchase. You just give them the dimensions and they sketch it up for you which is a great help. That saves me hours of work with pencil and graph paper. Austin and his staff are service oriented, personal and friendly. Our experince with them has been 100 percent positive. By using these beautiful cabinets we are able to upgrade our houses without paying out exhorbitant prices for custom building and still have the look and quality that promotes the sale. I highly recomend Austin and Premium Cabinets of Tulsa.

gr
Review №92

Im exceedingly happy with the cabinet package we got from Premium Cabinets. With a complete suite of perimeter cabinets and a new large island, it has transformed my house. I went with Premium Cabinets because they have all the features I was looking for (shaker, soft close, quality finish, etc) in a cabinet package that is plywood construction. Again, plywood...not MDF. All at an incredibly reasonable price. Austin and Desirea provided the service and attention (call it hand-holding) a novice like me needed when I needed it. The installation crew did spectactular work. I could not be happier. Highly recommend.

Ri
Review №93

Fast n easy

Be
Review №94

PremiumCabinets has all wood premium grade cabinets with the latest upgrades for an endless array of styles,colors,and configurations to compliment any kitcken or cabinet remodel design need.Austin owner and graphic illustrator has a new showroom and the latest 3-D software to change flooring,wall colors, backsplash, appliances etc. to bring your ideals truely to life as you yourself had imagined in three dimensional form; truely amazing.Go see how they can make a difference in your life, and save you money at the best possible price: We did and we will not go anywhere else. satisfied customer: These are not big box store prices.

Ro
Review №95

It was a good experience. I was treated respectfully.

Me
Review №96

Terrible ongoing 7 month kitchen cabinet project. Tulsa Oklahoma franchise is horrible, Austin Gullic is the owner and is terrible at it ! Cant finish the job, constantly making excuses. Avoid ever using this Tulsa location, they are all franchises so use a different one if you have to use Prenium cabinets. Should have shopped around more. Will never recommend to anyone !

Jo
Review №97

Retracted previous 1 star. My experience, hopefully is not the experience you will have. However, Premium cabinets took full responsibility and willingly attempted to correct the problem. They ultimately provided a solution, and after being nagged for months on end (and barring major delays from the manufacturer) went out of their way to implement it.I fairly have to give 3 stars for my experience due to the nature of the issues I faced.It took 6 months to complete my order, I had to baby sit the cabinet job from Dec. 2016 to May 2017. The timing alone was tough, but if I simply had to wait and I knew all along that they would go out of their way to solve the issues without me having to be the squeaky wheel and THEY were the ones who called ME weekly over and over until they got a hold of me (instead of the other way around) to give an update, I would give them 4 or even 5 stars for the outcome I received, even after the long long wait.My top reasons for my first review and rating, reasons to retract it, and reasons for my second review rating:Reasons for 1st review 1 star:1. Initial shipment was delayed 5 weeks, and was incomplete - one item was not delivered, and the other was not on the order based on an ordering error.2. Ordering error item, was delivered 5 weeks after that, was low quality compared to rest of order and was the wrong size for our appliance.3. Communication with them was difficult, and mostly instigated by me.4. The entire ordeal took a total of 6 months, we had to move in before it was done.5. I submitted my first review on May 2nd, (about 6 months after our last design meeting) and before the problem was solved.Reasons to retract 1st review:1. As of Friday May 5th, the problem is now solved.2. This shows to me that they do CARE if they finish a job or not at least to customers even most modest expectations.3. They rebuilt the problem piece and delivered it no charge.4. They replaced a manufacture defect that was found the day of install.5. The Manufacturer, not Premium cabinets was blamed for delays for at least 4 of the final weeks of the long wait we had due to freight issues.Reasons for 2nd review and 3 star rating:1. They took full responsibility for any inconveniences we had.2. The final look, over-all, on our product meets expectations.3. In the few days after submitting my first review, they did not take it personally and get upset, and did their best to solve the problem fast.4. However, ultimately 6 months is not an acceptable time to wait for a finished cabinet job, this and the other issues up front caused relatively major inconveniences through out the construction process. It is believed circumstances in the beginning and through out, could have been avoided to mitigate this long of a delay. It is apparent they may have more work than they have staff to cover, and if they dont make the time for every customers true needs, they will have to hire more staff.5. *****5 star rating would have been applied if some major mistakes on the front end were avoided, communication was easier, and the wait would have been about 2 months shorter. All which are very possible to accomplish/mitigate to provide future customers with a better over all experience.I feel I may be the exception here, but my experience needs to be shared. I am hoping it enlightens customers and motivates the business to search for any reason for improvement. Based on the outcome I have renewed faith in them as a company.

Go
Review №98

We had an install about 3 years ago. I had a couple rails go bad and was unable to locate replacements. I called and they gave me new rails for replacement with no questions asked! Thanks for the follow up after the fact.

Cl
Review №99

Multiple delays, and poor communication

Le
Review №100

Amazing customer experience!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:12236 E 60th St, Tulsa, OK 74146, United States
  • Site:https://premiumcabinets.com/tulsa/
  • Phone:+1 918-549-5553
Categories
  • Cabinet store
  • Bathroom remodeler
  • Kitchen remodeler
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–1PM
  • Friday:Closed
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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