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Tulsa Truck Works
9300 Broken Arrow Expy, Tulsa, OK 74145, United States
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Tulsa Truck Works
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Ka
Review №1

These guys are great! They always know what we need for the truck, their prices are good and service is above expectations. I’d recommend them to anyone.

Ro
Review №2

Joby was very helpful and knowledgeable. Great selection.

Ja
Review №3

Thank you guys that have been Honest about Your experience ! Now I know not to go there for any reason . I take peoples reviews very seriously before I make a big purchase, which is what plan to do, I gues s this place doesnt care about gaining new Customers ?

Da
Review №4

Great deals on all youre truck accessories..

Aw
Review №5

Amazing place!. I ordered a bed liner from there and expected take it home and install it. Not only did they install it for me but they also drilled custom holes to accommodate my add-on accessory tie down hooks! And did it in record time (15 mins). bed liner gave truck an even better look. Will return for future accessories if I need them

Da
Review №6

Don’t waste your time or your money at Tulsa Truck Works. On 10/08/2020 I took my 2020 Chevrolet Silverado to have Halogen driving lights, A Headache rack, Fender Flares, and Power Steps installed that I purchased from Tulsa Truck Works. Mike, is the salesman that helped me. I spent over $5000 at this business that day. I am very disappointed with the quality and integrity of their work. First off, when they installed the Headache bar they installed it with a huge noticeable scratch. I didn’t notice the scratch until I got home because they didn’t call me until right at 5PM (which was closing time) to let me know my truck was ready to be picked up. As soon as I got home I was looking at the truck and noticed the scratch so I sent Chico a text message with a picture of the damage letting him know this needed to be replaced. He told me he would talk to the manager and let me know what they could do to make it right. Three weeks later they replaced the bar because I refused to have it fixed or repaired. Their employee that installed it admitted to seeing the damaged rack, but still installed it because he didn’t want to “get in trouble” . The other problem I had with Tulsa Truck Works is that the fender flares I paid for were the Bushwacker flares which cost me $499 but they installed Rough Country Fender Flares those were $200 cheaper. Tulsa truck works painted and installed the the wrong Fender Flares, but refused to make their mistake right, because they had already painted the cheaper fender flares. Instead of doing the right thing and fixing their mistake they offered to give me a small discount if I purchased something else from their store. Unfortunately, for Tulsa Truck Works I will never do business with them again.A dissatisfied customer will tell many people about their experience.Happy customers who have their problems resolved will tell people about their positive experience. Customer Loyalty obviously means nothing to Tulsa Truck Works. Daniel

Ka
Review №7

Joby and the guys here were amazing and did a fantastic job redoing my tint! I should have gone here first and wont go elsewhere in the future!! Thank you!!!

Do
Review №8

Best customer service and prices..!!! Ask for Chico he will take care of you. Thank you guys.!

St
Review №9

At first I thought this was a great place. I took my truck to get new tires, ended up spending $3,000 on a new bumper, new side steps, and tires. The problem is the tires were crooked when they finished and they failed to mention it. I noticed and went back and I was told I needed some parts that were very expensive to fix the slight lift they had to do so the tires wouldnt rub. Later I found out that I didnt need what their mechanic had said, what I actually needed was work done to my suspension, had I known that I wouldnt have gotten new tires and all until after I had all that work done. How could the mechanic not know that the whole suspension needed replaced if he was doing work there? Or if he did know, why didnt he tell me so I could have used my money where I needed it more. Now I got all the work done, but now my tires are all messed up, and I mean they are bad and it hasnt even been 6 months. And they dont care about you after the sale. They will be the nicest people in the world while your there spending money, but once thats all done, unless you are there to spend more money, do not expect to be treated the same. If you have a problem, forget it, they dont care. All I wanted was the two tires replaced that were messed up because they were bad and its their fault, and I got the run around. Dont leave your number and expect them to call you back, it wont happen, thats just too get you out of their face. I went there a few times, they didnt help. Apparently these must have been cheap tires or something, which is a shame, because that was my main want in the first place. Over $3k later and now I still have the same problem, I need tires. I wont change my review until they fix it, which I dont have much faith they will. All I want are my two tires replaced.

Ma
Review №10

Nice people

Ll
Review №11

Didnt have what I was looking for this time.

Ch
Review №12

Great guys and great products! We use them for all of our truck accessory needs on our entire fleet of trucks. Always pleased with their work!

Ch
Review №13

A buttload of accessories

Al
Review №14

Amazing Service. They were so nice and helpful. I came in for window tint. They explained everything. It looked great, and they had me in and out in no time. I will recommend them to all my friends and family. Thanks again Tulsa Truck Works!

Ja
Review №15

Great service and reasonably priced

Ma
Review №16

Great people. Good quality work.

Se
Review №17

They don’t care to help you unless you’re spending thousands of dollars. No love for the little guys...

Br
Review №18

Quality service and parts.

am
Review №19

This business is run by very honest and trust worthy people. I had one of the lock hook missing on my truck camper. They replace it for free without any charge. If you need anything done to your truck, this is thr place to go to. Their service is unbeatable. Thank you

Da
Review №20

If you want to have Accessory work done on your truck I would take it to these guys. They do an EXCELLENT JOB and are VERY Professional people to deal with.

Ch
Review №21

Knowledgeable

Ch
Review №22

Great Products great service

Ry
Review №23

Had a leer shell installed today. I had to call them to find out if it was in but that’s ok I didn’t mind. So I made sure to clean my truck on the way as I knew access to the back window would no longer be reachable and I figured the shell would be clean so I’d might as well have a clean truck to match. It took 1:15 to install it and they got me right in which was great. So when I was looking the shell over by myself outside. I noticed it was dirty and had markings that didn’t wipe off easily. A sticker had been removed from the side and the residue was left with no attempt to get it off. The front of the shell was also dirty which can’t be reached by hand now (without lifting it anyway). And last the black window trim on the back had a small scratch. After I went back in and found a sales man and brought him to look at it he did not have much to say other than offering to wipe it down. I was kinda disappointed they didn’t make an effort to do a walk around with me when it was done to go over the install and everything that had been done. I also felt rushed when I was there ordering the shell one month earlier. The guy just didn’t seem like he wanted to go over the features as much as he wanted to just close the sale. Inside the place is messy and not well kept. I don’t plan to go back.

Du
Review №24

Very good

Da
Review №25

These guys do amazing work! Fast, professional and whatever upgrades you get here, you wont regret.

Ty
Review №26

These guys are probably pretty good at what they do, but I like someone who acts like they have time for me and not hang up on me when I call. I set up an appointment to get my truck tinted and I couldn’t make it. I guess that made them mad. Oh well I gotta find someone else.

Jo
Review №27

Great place to get your adds. No other company I rather use. Their quick and the quality kicks butt.

BI
Review №28

BEST IN TOWN !!!!

Ma
Review №29

Was referred here by a friend. Was one of the first customers there at 8:30am to install Westin running boards on my tundra. They didnt even take a look at my truck until 10am and thats because I asked them why my truck was still sitting in the parking lot. Kinda sucks because other customers who came in behind me got their trucks serviced first. It was probably a miscommunication on their part but that doesnt matter to the customer. I just didnt want to be there all day especially with something that me and a buddy could have done together. Kinda like going to a restaurant, doesnt matter how good the food is, if you make the customer wait and theres no communicating, the customer wont even care how good the food is. Im sure its a good place with good people but this is just what I experienced going there. Not only was that bad but I received the wrong parts from the manufacture. So basically I waited 2 hours for them to tell me I got the wrong parts.

Ga
Review №30

We have used them for all kinds of services for 2 different trucks and my wifes SUV. Reasonably priced, prompt, and they do VERY good work, great attention to detail. Highly recommend!

To
Review №31

Caveat Emptor - Buyer Beware! I thought this was a good reputable business but found out first hand that the owner will not stand behind their work. I took my truck in to get my Retrax remote bed cover repaired under warranty. They replaced and installed the broken container but had to remove my cover and put it in the new roller container. I trusted that they had completed the job correctly and left with my truck at closing time on Monday. I was busy the next few days and on Friday I had to load some items in the bed of my truck so I walked to the back of my truck and noticed that there were several deep scratches in the top of my Retrax cover. I immediately called Tulsa Truck Works and they asked me to bring my truck in so they could look at it. Upon arrival they looked at the cover and told me that they couldn’t help me because I didn’t notice it immediately after leaving with my truck. I am very picky about my truck and take it in every time I get a door ding. The cover was immaculate before I took it in for repairs and now it has several deep scratches in it that resulted from Tulsa Truck Works doing the repair on it. DO NOT USE THEM OR PURCHASE ANYTHING FROM THEM BECAUSE THEY WILL NOT STAND BEHIND THEIR WORKMANSHIP!

A
Review №32

Great staff and service. Answered any question and fixing another shops screw up. Would highly recommend this to anyone. This will be my go to place.

Re
Review №33

This was my husbands favorite place to trick out his truck. However, Since the manager left, the place has really gone downhill. He told me he will no longer go there.

Pe
Review №34

Great place for truck people like me. Plan on doing much more business here.

sk
Review №35

Go see Chico he will take great care of you

Jo
Review №36

Great guys always a pleasure to do business with!

Ch
Review №37

I didn’t receive any services from this place but the customer service seem pretty good!

De
Review №38

Always good customer service, iv sent many of my friend over there . Good service and good attitudes and great work . Thanks TTW

Jo
Review №39

Friendliest Staff and Very Knowledgeable!YOU HAVE TO TRY IT!!

Fr
Review №40

A lot of nice items . Employees were awesome very helpful.

Di
Review №41

Today is Nov. 28th, 2017. I went to your store today and absolutely could not get any help. Six guys behind the counter...stood there twice for help. They looked at me but not a word.I have never been so compelled to walk out OF ANYWHERE....as I got to the door THEN a shout out.I went to Truck N Stuff....bought my husband his mud flaps and side boards. Outstanding customer service!Told him what happened at Truck Works..he said he gets alot of business just for that reason.Word of mouth will definetly happen! It was hard to even give them 1 star.

Je
Review №42

Friendly people with very good product knowledge, and competitive prices.

Da
Review №43

Staff is knowledgeable, selection is incredible and carry all the best brands. I highly recommend them.

Hi
Review №44

Organized sales in trendy items for your truck needs

Vi
Review №45

I had bought a new 2015 gmc 1500 and I had a 7 rough country lift installed at first but I was having traction control and stability control issues every time I turned so the tech recommended me to go with a bigger lift, so after installing the new McGaughy 7/9 bigger better lift I am still having the same issues but also having parts popping like something is loose and humming noises every time I turn while traction/stability control is still coming on, I have token the truck back like literally 100 times to get checked and the tech is saying everything looks perfect and there is nothing else he can do for me and is recommending me to go to a smaller rim and tire so there goes my dream truck and now I have to deal with these issues and be the average joe on 20 and 35 tires, other then that the shop is nice and the front desk workers are really nice and try to do everything they can to help. I will buy parts from them but never have them install anything for me agian intill they get better techs who know more.

Co
Review №46

Very good high tech products with a staff that can answer any question you have

St
Review №47

Everything was great except the price service was good work was good but Id would price shop before letting them do some services there are much cheaper places in town that do just as good work

Jo
Review №48

Very helpful. Will be going back.

Do
Review №49

Best place to get your truck tricked out

Ro
Review №50

Great staff, friendly people, amazing products

Pj
Review №51

Bunch of unprofessional idiots. Think they are clever mocking people but it is ugly stupid.and unprofessional. Buy somewhere else where the staff acts like adults

Cl
Review №52

They installed a lowering kit and sway bars for us. The people were friendly and the job was done correctly in no time.

Ka
Review №53

Very rude person that answers the phone they need to learn customer service

Go
Review №54

Good products, great people.

Lo
Review №55

Great work. Great people!

jo
Review №56

Fun and friendly staff. 0

Ro
Review №57

They know and work on any of your trucks problems.

Hu
Review №58

Just went to get some questions answered. Have an appointment in the morning

Ke
Review №59

GREAT for aftermarket accessories and parts

li
Review №60

Didnt stand behind window tinting.

Ro
Review №61

Great

Sc
Review №62

Expensive as hell

To
Review №63

Stuff for trucks

Information
10 Photos
63 Comments
4.2 Rating
  • Address:9300 Broken Arrow Expy, Tulsa, OK 74145, United States
  • Site:http://tulsatruckworks.com/
  • Phone:+1 918-628-6700
Categories
  • Truck accessories store
  • Auto parts store
  • Trailer supply store
  • Truck repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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