user
Tucson Alternator Exchange & Starter
1401 E 20th St, Tucson, AZ 85719, United States
Appearance
Tucson Alternator Exchange & Starter
Comments
Br
Review №1

Bought a high output alternator from these guys. Works like a champ. Got my system back up and running. The mechman I bought never even output 12v. Only after the warranty ran out did they respond. Needless to say Ill be sending these guys that alternator to get repaired. They actually answer the phone and questions. Dont be afraid to give them a try.

Pa
Review №2

This Company is the Best by far the Honesty and Quality thanks Steve and Kris ALL MADE in the USA ..my customer is gonna be very happy.

Co
Review №3

Got THE BEST price on an alternator for my BMW here, nowhere else was even close, plus the money for giving them my old one was a great ending to the story!

Ha
Review №4

Legendary business. I got an alternator and it worked great. I ran into some complications while returning my core and I spoke to Chris on the phone and he was super nice and helpful. 10/10 would buy from them again

Ph
Review №5

They were very courteous and did a great job on my alternator.

E
Review №6

Best quality price and service period

J
Review №7

I was referred here when no auto shop in town had my alternator. LUCKY ME, I got my alternator in a couple hours looking brand new and $150.00 less than I was going to pay. CHA-CHING$$$$

Jo
Review №8

Best place for alternator. Cheaper than Amazon. Perfect fit. Looked like high quality. I used it for a month with no issues. I will update the review if anything goes wrong.

Ru
Review №9

Super awesome service and very helpful. Got my part and they made it very easy to do.

Al
Review №10

I discovered TAE when I searched google for a local place to get an alternator for my stinkin Lincoln. It was local and the prices were far less than ANY local part store PERIOD. I was pleasantly surprised at the incredible customer service which normally is lacking in Tucson!! Top notch quality of the alternator, no china crap here!!!Thank you for your help and world class service!!

Jo
Review №11

Call gave them the part number off of my alternator they ordered one the next day it was in they called me And picked up right alternator 1st time extremely easy to work with

Ga
Review №12

Awesome establishment. Always got the extra mile to make sure you have what you need. Highly recommend this place.

Sc
Review №13

Scott was great came back twice because my alternator wasnt working told me go get new belts and fuses so I did and we figured out the problem just a short in the wiring harness bypass it and works great definitely 5 ⭐

Re
Review №14

Fixed my race car alternator for a reasonable price and quickly.

Ar
Review №15

Very helpful and genuinely care about my concerns

Br
Review №16

Great dudes. Great price. Absolutely recommend

Je
Review №17

I highly recommend them for any of your alternator needs. They are friendly and knowledgeable. Ask them and they will answer with helpful feedback. Dont bother with anyone else.

ro
Review №18

Great place, they stand behind there work, price are good,they know what there doing.and they treat you right

Na
Review №19

Fast and friendly knowledgeable employeesThe only place I was able to locate a starter for my truck in all of Tucson and Phoenix and very reasonably priced.Thank you

mo
Review №20

I bought a new alternator here and the service was excellent. The information and helpful advice was on point.

Jo
Review №21

Thank you TAE! By far the best customer service Ive experienced in a long while. I ordered a replacement alternator online on a Saturday and it was ready for pick up the following Monday. It has been a few months and the alternator is still going strong. If you are looking for a starter or alternator, these guys will take care of whatever you need. I highly recommend Tucson Alternator Exchange to everyone and will make them my first choice in the future.

Ja
Review №22

Had them rebuild my alternator, 69 Lincoln Mark III. All they did was shine it up a bit for $120. One month later its failing. RIPPED OFF !

Ti
Review №23

Thank you Chris for the great customer service and being very knowledgeable on your products. My alternator came earlier then expected. Five stars all the way👌

Bi
Review №24

Found Tuscon Alternator online. I needed a hi-output alternator for 5.3l. After an exhaustive search, Tuscon was the best match and price. I called and was met with the BEST customer service I have ever encountered. The knowledge and friendliness was unmatched. Ordered a 230amp...came in 4 days to the east coast. PRODUCT IS AWESOME!! Great craftsmanship, quality, finish and ease of installation. DIRECT MATCH! 5STARS!++

ES
Review №25

Not sure what cris is talking about I had a great experience with them! Have purchased all my alternator and starter needs from there and everything has still been going strong for well over 2 years. Just purchased a high output alternator 370amps from them for my chevy truck and it is a beast which arrived super fast! Quality product with outstanding performance. Would send anyone to them!

Pe
Review №26

Great service for quality parts on heavy duty equipment

Ji
Review №27

I always use them for all my vehicles. Cant beat the price for the quality anywhere.

Ji
Review №28

Very infomative and courteousGood things for this company.

De
Review №29

Very helpful place. They charged my battery while i swapped out alternators on my car. Leonard even checked to make sure my battery was being charged by the alternator. I would definitely recommend my friends or anyone to go here first. If you dont want to pay more at the big chain auto parts stores.

Fr
Review №30

Very kind helpful and professional... price was reasonable but I received great service and alternator exceeded expectations on my tundra

Sk
Review №31

The owner was quick and they were lovely!! 100% recommended for your alternator needs! They also have other parts, give them a call

Ma
Review №32

An amazing facility ran by even better staff. I came in needing an uncommon alternator, they let me know that they had the components in stock and had to build it for me. Only a few hours later, they let me know that it was ready for pickup. After installing it, my car has never run better. There aren’t many people left who deliver a quality product at a more than reasonable price. They’ve earned my business for sure.

DA
Review №33

Great place for your starters and alternators these guys really know their stuff.

Sc
Review №34

Today was my 1st time utilizing this business for the purchase of a starter for a 2001 engine in a 2003 vehicle. Now I do not know much about working on vehicles, but I do know quality service, helpful staff, and the best prices in town, when I see them.Kris was happy to help and I saved $51 by not going to a chain parts store. Rest assured they earned my business and loyalty on their first at bat....knocked it outta the park. Great job guys thank you and keep up the good work

go
Review №35

They are fair with the prices and syand behind their work. Thank you.

Va
Review №36

Leonard helped me with my issue and return of the core at their Phoenix location. I have never met a more friendlier owner and was kind from the start.They are local and we need to support our local manufacturers and businesses.Thanks leonard for the exceptional service.

Gr
Review №37

Steven and his team at Tucson Alternator Exchange and Starter were very knowledgeable, helpful and provided a level of service that is typically lost in today’s business. Not only did they provide the service I needed but provided leads for other needs I had such as electronic relays and mobile mechanics. This business is highly recommended. Keep up the great work!

Cr
Review №38

Tucson Alternator has terrible customer service. They have a 3 year warranty because you can expect your alternator to work shortly after your warranty has ended before it breaks. They dont offer any assistance and will argue with you over the phone. Businesses like this, with employees who dont know how to speak to customers, who offer no assitance don’t deserve your hard earned money. There are more reputable places in Tucson to purchase QUALITY car parts from such as Merles. I guess you get what you pay for at the this place, cheap alternators and cheap service. If you enjoy throwing away money shop here!

St
Review №39

Steve was really helpful when I arrived. He was able to get me my alternator for a great price and even checked my vehicle to make sure that it needed to be replaced. He also tested my battery and let me know that it was going bad. When I retired with my old alternator, he was just as helpful and I had let him know that I was able to get a new battery also. He then checked my battery and made sure that it was charging properly. They are great and if I ever need to, I will go back them and I will let anyone I know about them also.

Ke
Review №40

Just got my high output alternator on my 2007 honda cr v last weekend. Immediately heard a difference in my system. I am planning to do some voltage testing and fine tuning with ground wires this weekend. Will revise after i get everything fine tuned.

Fe
Review №41

I purchased a new alternator and had it installed. The price for the alternator and the installation was very competitive. Both Steve and Leonard were very friendly and helpful. They explained how this is a multi generational family business that produces high quality alternators and starters right there. They were quick, efficient, friendly and reasonable. Made my day.

jo
Review №42

Very productive . Worth the drive.

Jo
Review №43

Best in town. I wish I could give these guys 10 stars. Always excellent service, and they never make you feel like a number. Great expertise behind the counter. Cannot recommend highly enough.

Cl
Review №44

I bought an Alternator for my Jeep Patriot. Prices are extremely competitive. I received great service when returning my core. Alternator is working just fine after 2 weeks of purchase. Thank you! Definitely will be using for future parts

Za
Review №45

The alternators are way overrated. The alternator showed 320 only put out 200 amps.

Pi
Review №46

Excellent. Very courteous. TYVM

Cr
Review №47

The only place to buy quality starters and alternators.

Ha
Review №48

Went here for a new starter their prices and service is unbeatable!! I went back a couple days later for a new alternator, it had a bad regulator and they fixed it that same day! Absolutely amazing service and its locally owned!! Definitely recommending to all friends and family!

we
Review №49

Spend your money here. They will beat the price, service, and expertise of the big chain auto stores. Super friendly, and they make sure you know they appreciate your business.

H
Review №50

Cool place. Good place to get higher quality parts than auto store cheap imports. Had a plunger and contacts in stock for me to rebuild a Denso starter. Saw the original owner come out from the back with dirty hands holding an unknown armature and explaining to the counter staff what they had to do to rebuild it to accurately charge for it. I like that guy.

B
Review №51

These guys were amazing and so helpful! We called about an alternator and gave us the best price and quick service. We then went back for a battery and they gave us the most competitive price and installed it. They had great customer service.

Ch
Review №52

Went to get a rebuilt alternator based off their advertised price. They did not have one in stock so i had them rebuild my original. I picked it up a week later (they were on time) i payed and it cost about $30 more then advertised price. The alternator died less then a week after installing. I took it back and they swaped the regulator at the desk (again good service) we instalked the alternator and it died immeaditly. I live 60 miles from Tucson so I said pisd on it and bought another one from oriellys...no problem yet. I appreciated their friendly behavior. But the price not matching the alternator failing twice. Has me not going back. Mine might have been a rare event but had to post honestly.

Br
Review №53

Purchased an alternator for my minivan. Better than OE and beat all the chain store prices. There was a small mix up with my core refund, which they were quick to correct. Happy to support a local business employing local people.

Jo
Review №54

Ordered a Starter from this company online. Price was $95 and all the information was detailed to what they where selling it for online. Come to find out, it was brought to my attention that the starter I was purchasing online was not the right price, information, and picture. I asked them to honor the price online. The owners response was NO. A $20 dollar difference. 24 hours later they updated their website. It is sad to point out mistakes, which do happen, but proof read and check your items before you post them. Another thing is if you truly want peoples business and loyalty at least admit it was a mistake and give them the price which was posted. Strongly recommend not going to this business.

Mi
Review №55

I bought an alternator from them and about a month later the alternator took a crap on me. So I called them and explain the situation they said bring the alternator down and he would exchange it for me. Best prices and great customer service. I would recommend these guys to anyone.

Al
Review №56

Great service and great prices. Bought an alternator from them which had problems almost a year later and they warrentied it no problem. Thanks for the great service guys.

je
Review №57

These guys are awesome.!!!!!!They really know their stuff, and have great pricing..I bought a high amp output alternator from them, and had some issues with it on my truck, went back in, and they helped diagnose and FIX the problem..They really went above and beyond for me, it is great to still see family owned businesses around, that actually care about their customersHighly recommended!!!!!

Bl
Review №58

Service was awesome, got in and out fast. Workers are super knowledgeable and friendly! Would definitely reccomend!

ma
Review №59

I will no longer go anywhere else! Friendly, knowledgeable, helpful and all at VERY fair prices. Why go anywhere else where the only real guarantee you will get is they will be the cheapest, lowest quality in the world.

Ro
Review №60

Im a very Happy customer. Thanks for your Great prices and parts

se
Review №61

Incredible service! They charged me less than the OEM replacement, for a heavy duty in house made replacement. They also let me park in their bay to swap them and charge my batteries too. The only place I will get my alternators!

Ro
Review №62

Looking for a gear reduction starter for my 73 Dodge had one on my 62 in Alaska never failed been through three auto parts store starters in 5 years they had one on the shelf.

Th
Review №63

Best in town! Lifetime Warranty for a small fee 👍🏻Solved my problem in a day, I ordered online and picked up in store same day, 100 % satisfied. Saved so much money!

He
Review №64

Great prices and friendly staff

Pa
Review №65

Although I didnt buy anything I had a great experience. Honest, trustworthy, and knowledgeable people. Will definitely be back.

aa
Review №66

Didnt have what I needed but very helpful to let me know where to look to get it

or
Review №67

Awsome for us locals way better starters than autozone and OReilys at half the price w lifetime warranty....

La
Review №68

I bought an alternator here yesterday. I was so happy with the very helpful service I received from Steve and other staff! I compared prices and purchased my alternator at the lowest price at TAE. Thank you for helping save money, TAE!

Lu
Review №69

Good Product, Great Customer Service, Price was awesome. This guy knows his stuff!

Ty
Review №70

I went here bc a good friend told me about it and said he went here for an alternator. Just like everyone else I wanted to just go to AutoZone but I heard they have a little cheaper alternators. What the heck, Ill try...OH MY GOD! This place was AMAZING! Not only did I save SO MUCH MONEY, but the owner treated me SO WELL! He introduced himself, asked about me, gave me a TOUR of the facility where they actually MAKE all the parts (their more than just an alternator store!) gave me extra cards to hand out to any friends who might need a good deal on their parts, and I left the happiest one could be for leaving an alternator store lol.I though great customer service was dead? Um no. Not by a LONG SHOT. A customer for life right here!

TH
Review №71

My car wasnt starting so i took it auto zone in which they lead me to believe my alternator was no good. I then contacted tucson alternator exchange and they helped me out tremendously not only did they let me know it wasnt my alternator and it was my starter ....but they refunded me for purchasing the alternator and fixed my problem at a great cost!! I couldnt ask for more...they were friendly and were able to solve my problem ...I highly recommend them for any of your starter or alternator issues! :)

Wa
Review №72

They were super nice and great product

Mi
Review №73

They sell really good products

Ma
Review №74

They BEAT OUT the BIG GUYS!!! I just wanted to thank these guys right here!! TAE Rocks!!! I highly recommend if you need a Alternator or Starter or any other service these guys offer def take a look and make a call!!!! I SAVED ABOUT $40 and I feel I got a much better product then AUTOZONE or ORIELLYS!!! I support local businesses as much as I can and to find one better then the BIG GUYS!!! One Word ... AWESOME! Thanks Again Guys :)

Br
Review №75

Helped me get my boat alternator fixed. Very great company.

An
Review №76

Excellent service, great prices, awesome products.

Cr
Review №77

Umm... They dont even test the Starter in front of us, they take it to the back. Then claim the starter is bad. But actually it was not the starter......but, okay guess that’s life.

An
Review №78

Had what I needed very fast

Ja
Review №79

Great customer service thank you guys.

Di
Review №80

Great pricing and excellent service. Returned my rebuilt alternator within a day.

Je
Review №81

Great to shop local, and cheaper than going to a regular parts shop

Jo
Review №82

Very professional, high quality products and very affordable

le
Review №83

Some customer service don’t recommend to nobody

Ja
Review №84

Great work, and the best service in town.

Je
Review №85

Very knowledgeable and super helpful.

Jo
Review №86

If they dont have the alternator U need they will recondition Yours

Da
Review №87

Waiting to install the alternator to see how it works

Ma
Review №88

Took the time to care for my specialty application.

Jo
Review №89

Customer service over the top! Steve rocked it!

St
Review №90

They are the beat deal in town for your alternator or starter for anything

Information
44 Photos
90 Comments
4.6 Rating
  • Address:1401 E 20th St, Tucson, AZ 85719, United States
  • Site:https://tucsonalternator.com/
  • Phone:+1 520-622-7395
Categories
  • Auto electrical service
  • Auto parts manufacturer
  • Auto parts store
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations