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NAPA Auto Parts - Genuine Parts Company
880 E 20th St, Tucson, AZ 85719, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
Ge
Review №1

THIS NAPA really merits 6 Stars out of 5! The staff exert themselves to the UTMOST to assure YOUR Satisfaction! NAPA Quality yet lingers, with Made in U.S.A. wares as much as they can get and vend. WELL WORTH the dollars, and drive to get top quality parts AND service!

Ma
Review №2

Best price on synthetic oil in town but for some reason only one location now. Would love to be able to get the free delivery or shipping they advertise but after 15 minutes of messing around online I just drove 30 minutes across town LOL

Ra
Review №3

On the larger side for Napa stores I have been in. Had what I needed. The counter person was pleasant and customer service oriented.

To
Review №4

Was a good purchase got a discount just for being a AAA member

Ji
Review №5

I came here 5 minutes to close because my motorcycle broke down right outside, it was extremely busy with only one guy running the place. I explained my problem to the young man at the counter and he knew exactly what I was talking about. Although they didnt have my part he said he could help me if I didnt mind waiting for him to close up and finish with the other customers, this kid really saved me. Showed me a quick fix to an apparent common HD problem and got my bike running again and got me home. Its hard to find knowledge like this nowadays but even harder to find people that care enough to go out of their way to help you. I dont remember his name but he had a lot of tattoos and had a had on (look for him if you want outstanding service) thanks for always being there NAPA!!!!

Je
Review №6

I was treated very well by people who are very knowledgeable I will be back

Ga
Review №7

Knowledgeable staff.

La
Review №8

I get my parts half price than any other store,

J
Review №9

Friendly staff. Not much inventory on shelves. Maybe I stopped on a bad day?

Ja
Review №10

Guy was very rude. I will never shop with Napa again.

Sc
Review №11

Called for gates baracade fuel injection hose and was quote list ++ for it at $150 for 25 ft when you can get same product for $70 at amazon. Also tried to send a power steering pump threw them to a1 cardone and manager refuses to call me back so I can set it up to send pump in to get rebuilt.

Te
Review №12

Love the staff great at finding all parts as needed and very little time on waiting for car products

Vi
Review №13

Good old fashioned auto parts store. I needed a rear diff pinion seal and did not want one from China. Ordered online and was ready to pick up in 30 min.

Wi
Review №14

Good to order your parts in the band and theyre real good at getting them for you

Mo
Review №15

Everyone here is very helpful, and knowledgeable.

Hu
Review №16

Good store need something closer to my house.

Os
Review №17

Confusing for first time, no uniforms worn by employees, merchandise without prices...

Do
Review №18

Early morning, one guy running this place, phone ringing off the hook, helped me best he could. Didnt have what I needed.

Le
Review №19

Great place with knowledgeable employees. I was working on an odd vintage scooter we were able to adapt parts to fit. Great value on the parts as well.

Je
Review №20

Ive been stopping in here for a couple years now and have never had a complaint. The guys here are knowledgeable and helpful. They usually have the parts you need and if not can usually get it same day out of PHX assuming you call in the morning. If you set up an account with them, there prices are fantastic. Even without an account, they still often beat the competition with price and have higher quality items. They even have more non car stuff like ATV batteries and parts too. Thanks Napa for the great service and pricing!

Mi
Review №21

Convenient and helpful with the order

Cl
Review №22

Love this place found my parts for my car the guys are great will come back for any other necessary things for vehicle thank you guys!!!!!!!

Bo
Review №23

You guys are great dont always have exactly what youre looking for but they usually can steer you in the right direction

Ha
Review №24

Love napa, always helpful here, a little slow but very helpful

SH
Review №25

Went over there for some help with my motorcycle and the guy came out and help me with all the questions that I had for him. Pretty great place to go to if you have to have any parts that you need.

Ka
Review №26

Guys here are great they all want to help and get you the right part at a great price and with a smile out the door... Awesome service

Ka
Review №27

My daughter is a student at the University and has an old car. We live 3000 miles away, so we worry about her driving an old car and getting service is hard for any woman. You just dont know who to trust. She brought it to a Ford dealership and they tried to sell her a $2000 air conditioner. While my husband was in town he brought it to this NAPA and a great guy named Tom Weidler helped him and offered to help our daughter any time in the future. It turned out to just need a $35 recharge. So mad at the Ford place, but so glad to have found a trustworthy place to take the car from now on.

Pa
Review №28

Always great service..

Bi
Review №29

Always have the part I need at a decent price, just takes em 10 minutes to find the nook and cranny they stored it in.

pa
Review №30

Best Napa auto parts in town! Friendly knowledgeable people

Ja
Review №31

Very courteous

Cr
Review №32

Exelente great people

Ma
Review №33

Great service! Thoses guys know their products

Ju
Review №34

Waznt so great- clised before cl9sibg time- 5min early. Irritating when u rusg to get there

Is
Review №35

Such a cool learning experience their workers are so knowledgeable.

Ch
Review №36

Very good service and hard to find parts at a great price

Al
Review №37

Called for paint deparment two time each time 15 min on hold and noone ever answer never calling them again

Ch
Review №38

They never have any parts in stock. They say we can order the partsI say so can IAnd cut out the middle Man.Order it yourself and pocket the $$

Da
Review №39

Great service.

Je
Review №40

Great place! Tom B. Really knows what hes taking about!

Bu
Review №41

Pleasant well trained staff.

Je
Review №42

Good parts store, friendly people

Ry
Review №43

Good service and prices, quality parts.

Ce
Review №44

Best auto parts place I have been to

Ja
Review №45

Nice paint service

ji
Review №46

I was recently in Tucson with car trouble and there were 2 places I would recommend. This Napa store and Buddys Auto Diagnostic and AC Service.

MT
Review №47

Did not have the rear washer blade I needed, but the staff was helpful.

Wi
Review №48

They do what they can, but it seems like Napa corporate makes them do it with their hands behind their backs.

Ja
Review №49

After waiting 3 days for my alternator to come in, the guy comes out slams it on the counter and breaks it. Now I have to wait 4 more days for another one. I would just go somewhere else, but my warranty is through NAPA.WAY TO BE NAPA

Ri
Review №50

Excellent product line. Senior discounts.

Je
Review №51

Typical NAPA. Good parts, primarily caters to shops.

Da
Review №52

What can I say what date was talking if you didnt

Fr
Review №53

Everything and then some helpful courteous large staff

AL
Review №54

Car and truck parts good service

St
Review №55

Had the part in stock i needed at a good price

To
Review №56

Parts are good quality. The store is sadly understaffed.

di
Review №57

Very helpful

Au
Review №58

Very nice employees and very helpful

Re
Review №59

Excellent I would go back

Ma
Review №60

Very knowledgeable folks and great service.

Ja
Review №61

Great place for auto parts

An
Review №62

Just a battery replacement but Ruben was dope Im going back as soon as I need to hopefully I dont but I will!

Ke
Review №63

Great service knowledgeable staff

Je
Review №64

Had me waiting on the phone for over ten minutes who does that? Are u serious always a issue with waisting my time here

Ma
Review №65

NAPA means Never Any Parts Available as.always they never have what I need

Ca
Review №66

GREAT SOCIAL SKILLS !! BY EVERYONE. !!

ni
Review №67

Online says closes at 7pm. Here at 5:45pm and closed already. Not a holiday today.

Al
Review №68

Little upset that website and online said open until 7 but we showed up a minute before 6 and were turned away saying the store closes at 6.

Ch
Review №69

Timeless.

XK
Review №70

Quality products awesome price

He
Review №71

Never answer the phone !

Cu
Review №72

Make sure you have the right part before you leave

Ma
Review №73

Excellent service!

Ge
Review №74

Ordered on line, they had the product the same day..

Sh
Review №75

Small, friendly, knowledgeable and clean

Ro
Review №76

Order a part went to get it and said it wasnt available

Mi
Review №77

Friendly staff

Ji
Review №78

They have everything you need.

Ae
Review №79

The best ever

Je
Review №80

They suck never answered the phone

Ro
Review №81

Good battery

Mo
Review №82

Helpful

Ca
Review №83

Dirty place

Ma
Review №84

They have what you need.

Ga
Review №85

Bad service.

Gi
Review №86

Love it

Ke
Review №87

No headlight plugs

Jo
Review №88

Winning

Ez
Review №89

Send my photos copies of an ice chest. And they never sent me my ice chest.

Ma
Review №90

No problem, you are looking for it or not, you decide

Sh
Review №91

It is a pleasant place, excellent staff and lots of spare parts and accessories

Jo
Review №92

Good tool place

Information
13 Photos
92 Comments
4.2 Rating
  • Address:880 E 20th St, Tucson, AZ 85719, United States
  • Site:https://napaonline.com/en/az/tucson/store/27694?cid=pl_yext_gpc_GenuinePartsCompany_27694
  • Phone:+1 520-623-8621
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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