They’re all nice and willing to get it done

Auto tech was fast and apparently well trained and knowledgeable. Customer service staff was very polite and of course its Walmart, prices were great lol

This tech guy is slow then my 98 years old grandma if you trying to kill time and have a whole day to spend in Walmart then this is the place for you

Ive been coming here for years. Always great service. Especially Mr.James, hes a sweetheart.

Terrible customer service. I will NEVER bring my vehicle to this auto center again. The manager is very rude. He would not let me finish a sentence without interrupting me. The staff shows no concern for customers. I do not recommend this auto center.

Very professional and quick oil change

Ordered and paid for 4 tires but got an email 2 hours before installation time that they only sent 2 tires thats all they had .why would a person buy 2 tires when they need all 4 very disappointed

Very bad service we waiting to long, them have 13 casher and working just 3 the line its to long, the costumers service is so rude, really the ppl here its to much.

Do not carry any tires in stock.

Center managed by angry black woman that needs to be let go. Horrible service all around.

These guys did a very thorough job, even though I got a basic oil change. They were professional and pleasant and have a very hard job, but still managed to be friendly despite being understaffed. There was very high volume at this particular Auto Care Center that day (Saturday ) and there were only 2 techs working in the dock and the cashier was doing battery checks it seemed like every 5 minutes and even was ringing up peoples groceries! They got the job done and I am thankful to the tech who did a great job and the team for holding it down so professionally despite a lot of pressure.

Saturday i visit store 3pm and store close 6 pm they refuse me we are full. Second day Sunday i came 11 am and i wait 5 hours for only two tire installation maybe totally 15 minutes installation please go another location extremely slow

Ive been waiting for over 30min while they play around and close garages and no one came to me yet and asked if I needed service or anything.. This is the only Auto service Walmart near me otherwise I wouldnt never ever came here.. now all garages are closed and still no one has said anything to me

Called in for tire service. Manager gave a quote, said he had 4 tires in stock, told us to come in. Arrived in 10 min and only two techs working, manager was gone and they only had 2 tires in stock. Waited a very long time for work to be done but tech was very professional and did his best to accommodate. The three stars are for the great work of the technician. If based on the manager I would have rated it Zero stars.

My view of this location is already terrible and I haven’t even gotten my tires done yet. First of all, would be nice when customers come in to be greeted and acknowledged when we arrive. The girls stood there and acted like I wasn’t even trying to get their attention. Secondly, doesn’t matter when you call, they may answer the phone, but they always put you on hold and never comeback or check in on you. Need better staff in this area

Horrible. If you are thinking about getting your car serviced, THINK AGAIN! Absolutely slow and unorganized. The workers do not clearly communicate what you are there for to each other. Sat for 2 hours after being the 1st car to arrive. And when they were finally done it was utterly unorganized to get me out the door. The “manager” was trying to spew directions that the workers had already done. Just give me my keys please.

Excellent customer service! Friendly, fast and efficient! Swapped out the wrong battery that was installed in my car for the right one and only had to pay the difference! Thanks so much to these professionals!

So far Ive had no real issues with this location. The service I needed was completed without problem. Ill be happy to update this if anything changes.

Was going to purchase a battery here and have them install it because it was free. Walked around the store for a while and received a call to come back to the tire center thinking they were finished. Come to find out they hadnt started because the technician didnt know how to remove my battery. He literally told me they couldnt do it. 2014 Sierra - factory battery. Went to Costco to buy a battery and install it myself. The employees were friendly but extremely lazy and incompetent.

Went there at 620pm sat and the Caucasian gentleman with the beard said they were out of filters for my car. I had a feeling he just did not want to do the oil change. So I asked him if I came back with my other car could they do it and he said he was out of filters also for that car. That is hard to believe! Out of honda accord and toyota Camry filters.

4th visit for a tire warranty thru Walmart everytime they have a excuse on why they cant put it on very unprofessional.!!!

Good people that want to help but very old equipment so they cant really do anything. I had to take my own tire off in the parking lot just to be told they cant fix it.

Very slow!!!

3 stars because the lady in customer service is unpleasantly rude. The engineers are brilliant, they work incredibly fast and are very helpful.

Very slow service, now I am waiting for half an hour for battery. Unorganized, slow and not customer friendly. Also went in for oil change and the guy made any effort to not service my car, after calling the manager he said he would do and I walked out for an hour and came back see my car outside saying that for technical issues they are not doing the work. Seems looking for reasons to pass time not doing anything.

I ordered snow tires instead of the tires I actually needed. The Auto Center Manager, Rashad not only alerted me to the oversite but traded out the tires I ordered for tires of equal price they had on site. His entire team was attentive and on point.

Awful why send employees on lunch and expect clients to wait during lunch breaks. Instead of telling customers to come back. Then why not properly train staff to put Capp back on oil so oil doesn’t leak in drive ways horrible avoid if possible

Pulled up to this location today July 5th at 2pm, with a guy waiting ahead of me outside. I wait five minutes thinking someone has help him. But to my surprise no one was helping him. I then go inside and ask are you closed? Four crew member are at the desk and one a lady not only says yes, but she said absolutely we are closed. The crew begins to laugh as I walked out the door and then one of the male crew member said she know we are not close. At this point I dont know what to believe so I proceed to leave the tucker walmart auto center. How can the service get any worst. You are at work to compete a task but you want to continue to laugh and talk at work. Never again will I waste my time here.

I will never go to this auto center again. The manager tried to put the wrong size tires on my car and added extra services to my bill without my knowing. In addition, the last time I had a battery installed, the dash panel (speedometer, odometer, fuel gauge, warning lights, thermometer, etc) went out and nobody informed me of this. I found out when I cranked my car prior to leaving. Plus, they were unable to fix it. The manager told me they werent working when I arrived..smh. Long story short, take your business elsewhere.

The most incompetent people that I have met in my life works at this Walmart

A lol slow but good staff and manager

I pre-ordered a set of tires online and had them delivered site to store. Got my email saying they where ready to pick up at the auto care center to have my service performed.I walked back to the auto care center and there wasnt a single person to be found. Waited for about 5 minutes and walked around the nearby isles to find someone. Once I came across an employee I asked him if there was anyone available in the auto care center. He just stood there, frozen, staring at the shelf like an idiot. I asked again, this time more slowly and he asked me to go check if there was anyone there. I told him I was just there and he asked me what I wanted and after my answer he told me to go to the front of the store to the pickup counter, get my tires myself, drag them back to the auto care center and they would perform the tire swap. I told him the email told me to go to the auto care center where my tires should be. He seriously told me with an attitude that since it was site to store i have to go to the site to store pickup counter in the front of the store. I didnt realize that I worked at Walmart...I went to the pickup counter and again explained my situation. They had my tires up there and placed them on a big trolley and gave it to me to push back to the auto care center. I pushed this huge cart back through the store damaging store displays and pushing items off shelves but at that point I didnt care. This store was run by the laziest most incompetent group of people I have ever met.After getting my tires back to the auto care center and waiting another 5 minutes the same employee appeared again and asked if these where the tires I wanted on my car. Are you serious? No these are just the tires I like to drag around Walmart while I shop... At this point I had last all faith in this employees ability to do anything remotely helpful.He told me to push the tires into the garage and tell the mechanics to put them on my car. I referred him to the very obvious safety warning stating that mechanics only through this door and he said it was fine and would unlock the door for me to enter. I just wanted my tires changed so I opened the door and pushed my tires through and found a confused mechanic who took the tires and had me go pull my car in. As I was about to take a seat in the waiting room I heard the lead mechanic scold the other employee for having me walk right into the garage by msyelf. At least one person had a clue.The tire service was fine and took about 2 hours even though there was no wait to work on my car. But at least it was fairly cheap.Next time I would pay a few more dollars and go somewhere the employees give a crap.

How about you update your hours since yall open at 9 on Sundays now apparently and not 8.

Guy on the phone had major attitude, and tries to act as if you dont know what you want when youre telling him exactly what you need.. the phone conversation just made me not go

If you ever want to come early in the morning to get an oil change or anything done, don’t expect for all the mechanics to be there on time, and they are always ALWAYS out of the pit crew special. So just expect to pay more. They do very well on tires though.

Quick service. Understaffed when I was there, but the mechanic and customer service manager handled everything well.

Cheap and good warrenty but the service manager is nasty and acts like she doesnt really care to be in customer service.

Attempted to get air in my back left tire from here, try to go into the office to ask about it and there was no one there for about 15 minutes or so. Eventually was told to pull around back for some air in my tire, then I didnt receive any help for another 15 minutes, at which point I simply left because obviously they dont have time even though they only have one other car in the shop...

Very bad service. They refused to take me in for 3 times. They close at 7pm, i was there at 6pm. Very rude staff. I hope someone from the management sees this post and makes some changed

I was there to oile change and they say it will take 1hr but we Waited more than 2hrs that’s not good am sure am not coming buck again

The employees always havent good mod and overall, they believe that the people have time to waste. Go to another Walmart.

Horibbly slow the manager looks tired and you will think someone Forced him to work in Walmart.

They wont update their equipment and cant help you if you have any rims. I waited an hour through confused and lost employees and missing employees just for them to tell me they already knew they couldnt replace two tires. And they cant make keys their machine is ancient.

Outstanding services and warranties.

Do not bring your vehicle here. Bad manager and mechanics

Excelent service!!

Waited too long, poor communication, poor customer service, didnt explain tire warranty well

The worst place,, no body working

Horrible auto care center, stay away!

Very bad service...unfriendly auto care manager

Good staff helpful

Fast and courteous

Excellent

The assistant manager did not want to install the tires because they were not the original wheels, the original ones are r13 and the ones he brings today are r14, the most ridiculous thing I hear, I really do not recommend this store, the date and time is 06/10 / 2018 at 12:15 pm the assistant manager preferred to attend a woman before, or maybe because I am a Hispanic.

Sloooooooow