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AutoZone Auto Parts
3734 Lawrenceville Hwy, Tucker, GA 30084, United States
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AutoZone Auto Parts
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SP
Review №1

Been going there for 10+ years. Always great service. I needed a new battery. Called all (3) auto stores on Lawrenceville hwy. They had the battery and could install it same day. Whole process took 15 minutes. Way to go Autozone!

De
Review №2

Wow. The staff here are stupendous. Truly. I stopped for some peace of mind after a light popped up on my dash during a cross country road trip. The staff there truly went above and beyond to make sure it was safe for me to continue on my journey. They were my angels today and Im so grateful. I would definitely make this my regular shop if I lived in the area.

Al
Review №3

Ive been coming here for years since I got my Honda. (which is my first car) Im not a car savvy person and to be honest I was always warned about going to car stores and getting ripped off. Well I can say that the staff at this store has done nothing but helped me and sell me the best products for any budget I had. I know when I come here Ill be taken care of and I have confidence in the team that they will make sure I get what I need. Its always been a pleasant experience and I always come to this store because of that. I know I ask alot of stupid car questions that should be obvious but the team has never made me feel stupid and always take the time to educate me on my question, I appreciate that very much. Dont hesitate to stop by if you need anything auto related.P.s. also one of the few places that still stocks hot fries.

La
Review №4

Romash was very helpful, very friendly, and he also put on my hubcaps! Customer service is excellent here!

As
Review №5

Rebecca was SO helpful. She had time to show me how to change my air filter and was so kind to do that! I know she didnt have to, and I appreciate her going above and beyond :)

Wi
Review №6

Let me first say the store nor staff did anything wrong here. Ive been coming to this location and buying parts for my 3 project cars from Tyler for years now, and at times I was spending thousands every month keeping my cars running. This past week, I got hit head on in an intersection, and needed to provide receipts to the other partys insurance company. Not a problem right? Wrong! They have none of my purchase history under my phone number, and all thats on there are parts currently in warranty such as rotors or pads, which are of negligible value. I am now getting screwed put of over $5,000 of investment and was told no one at AutoZone as a company could do anything for me. Its a solid store with a GREAT group of guys working it, its a shame theyre stuck under such an awful company. I will be taking my business elsewhere for the foreseeable future.

Jo
Review №7

Dillon and Xavier had great attitudes as they were serving my wife and I. Double checked our battery to make sure we had the right one for my wifes Sprinter van. Excellent customer service!

Mo
Review №8

The Associate Jesus was very helpful. He took his time to change my breaklight💡. He also showed me how to do it. Thank you 🙏

Pa
Review №9

I had the most wonderful customer service experience with Romash on Fri. Oct. 8, 2021.I only went in to purchase a new battery.However, Romash took the extra time to try and fix my inside-overhead light as well.He charged me nothing.Service with a smile that goes above and beyond is rare these days.Thank-you Romash and Auto Zone for showing me that GREAT customer service still exist.

Dr
Review №10

Josh and Dillon was professional and very helpful. They came to the car and helped as needed.

Sa
Review №11

Hey! So my first experience was ok. I purchased wheel hood caps. Since workers inside wouldn’t come out to help me put my wheel Caps on, while struggling with hooking it on, the manager came along and took the initiative to put them all on for me. Very well appreciate!Then the second time I went there, I was looking for a strong adhesion to make something stick on my car. A gentleman by the name of James Guthrie not only helped me pick out just the right one, he helped me check out, then walked out to see what I was trying to adhere. Then I had another item dangling off my car, he literally got on all four and pushed the thing right back in place, very securely at that! I didn’t think there was anyhope left for it, but he made it happen. I had a mechanic say hed fix/secure the dangling item for “less than 100” previously, like he was doing me a favor. It’s sad how some ple try to take advantage of women. But I was definitely grateful for James’ help, he was definitely a saint that day!For the most part I overall had an amazing experience with the willingness/ knowledge/and skills, by both man and women who work there, that I got to see in so many auto zones... with the exception for the first aforementioned experience, at least until the manager came for the rescue. That’s why I personally enjoy autozone first before any other auto part store, wether it be O’Reilly or Advance Auto, etc. I’ve never experienced as much personal first hand experience as I do with autozone.

Fr
Review №12

Friendly staff, fast services. Good price.

pr
Review №13

A big thank you to Jesus K for assisting with the brake light installment. His customer service and support were A-1. Thank you!

Le
Review №14

Rebecca was so helpful! Thank you so much. If you ever need anything from this place, you should come to this location. Great customer service.

Gr
Review №15

Najee was very helpful! He installed a new break light for me and was thoughtful enough to double check that it was in working order. Very professional and courteous!

De
Review №16

I was having a terrible day I had to take a lift to Autozone to buy a battery but I did not have any tools. The store manager Rebecca saved the day she helped me with battery and also help get find the tools I needed to replace the battery . Better than that she came and helped me out and changed my battery. Thanks again Rebecca for all your help.

Am
Review №17

I havent had much luck at this store in years past and usually avoided them but a few weeks ago was different. I really just wanted to sing the praises of Tyler the manager. He was extremely helpful in discovering the issue with my car and not being able to pass emissions. Now as far as the rest of the crew, I would say that there are a few non-helpful folks there as well but would highly recommend talking to Tyler and he needs a raise!! I also wanted to add that Tony was also a great customer service person on my last visit. So for sure will ask for both of them!

De
Review №18

Dylan saved the day with my husbands AC coolant. He was very knowledgeable, friendly and helpful. Thanks again.

Em
Review №19

The staff is so helpful! One of the employees name Najee, was really nice and make sure everything was good to go before I left the store!!

Ru
Review №20

Rebecca is very helpful and courteous.

Re
Review №21

Najee provided me with excellent service today. My car has a rather tricky battery to replace, but Najee got me back out on the road with his hard work and perseverance. I am very thankful to have come to this location and been helped by their employees.

Gi
Review №22

Najee was so incredibly helpful and kind. He had clocked out and took an extra 20 minutes of his own time to help me change out the tail light in my car. It was so nice. I will absolutely be back should I need auto assistance. Thank you Najee!!

Sh
Review №23

Excellent service! Najee was so helpful and incredibly kind. He went over and beyond to ensure that I was satisfied. Again, superb service. Thank you AutoZone and Najee!!

Di
Review №24

The manager was so polite and helpful thank you for the help with the battery Rebecca you were awesome.

dd
Review №25

Standard auto zone, the people at the counter are helpful!

Ja
Review №26

Excellent service..Willing to go above expectations to fix a problem you may have..And Great customer service

Ve
Review №27

I was sweating trying to figure out my issue. Come to find out, I needed a new battery. Thank you for the quick diagnosis and installation, Jesus (not The Almighty, but the good brother behind the counter)!

No
Review №28

I had a good experience getting my car fixed. The guy worked diligently and did it in a time manner. Really good service

Ca
Review №29

Najee g was A1 he got my battery out and change super fast and friendly

Jo
Review №30

Najee was very great and attentive! I appreciate his speedy service!

RB
Review №31

Rebecca...I cant say enough about her! SHE showed me how to change my filter. I had no clue it was so easy. Thank you so much Rebecca! You are awesome!!

ch
Review №32

Najee was the most knowagble guy. Helped me woth all my car issues. Great guy

Ke
Review №33

Najee was awesome! He quickly replaced my battery when I couldnt and I couldnt be happier!!!

Di
Review №34

Great staff and customer service

ka
Review №35

So helpful, knowledgeable & efficient!Romansh is the best!!Thank you!!!

Ma
Review №36

Staff very helpful and knows their stuff.

Ma
Review №37

James, and his team, at 3734 Lawrenceville Hwy, in Tucker, GA, were great. James took great care of me. Got me in and out in minutes. Very knowledgeable and shared useful details about my car I didn’t even know. Highly recommended.

De
Review №38

Najee and Romash helped me install my wiper blades fast and efficiently!!

Co
Review №39

Dillon looked out for me great service

Ma
Review №40

3 cheers for Najee Guerin ... my friend Susan went in with a headlight that needed to be replaced and Najee took the time to the job. It was 7:00 p.m. and he was quick, kind and displayed great customer service. This is MY AutoZone store !!!!!!!!!!

Ja
Review №41

Ive always had excellent and honest customer service; Ive gone there three times and it was consistently a good experience.

Su
Review №42

Romash the store manager was very helpful and took care of my car needs. Got a great experience abd will definitely return.Awesome personality.

Be
Review №43

Friendly staff, and the had my headlight bulbs in stock!

Li
Review №44

I was at an Autozone today my battery died on me, and boy did I choose the right one. I was helped by James. He was so helpful and polite. He handled everything for me, as a woman, I knew nothing. James kept saying, I got you. Great customer service!!! I dont usually take the time for these reviews, but everyone should know, if you need great service go to the Autozone at 3734 Lawrenceville, Tucker Ga. Everyone was so helpful including the cashier who checked me out. I will be back.

Da
Review №45

Very helpful staff the day I went. I believe the customer associate was Kyle. Excellent service. Saturday evening January 2nd, 2021.

al
Review №46

My battery has been having a hard time turning over and I suspected it was the battery. Came to autozone they checked out my battery and sure enough it needed to be replaced. Xavier helped me understand what was wrong and explained about the voltage and advised what it should be. He helped me pick the best battery for me and even installed it for me. The terminals were rusty and he had to put in some elbow grease to get the off. Lol! He was very personable and professional and made what could have been a horrible day an easy and seemless experience. I will be back to this location. Im a very happy customer!

OG
Review №47

Great customer service. Went in for wiper blades and they installed them for me. Much appreciated.

J'
Review №48

Brandon was so helpful with getting my wireless FM Modulator hooked up in my old car. In the hot sun and not mention my radio knob was broke and had to turn manually lol. I thank you Brandon my summer road trips will be great cause I can listen to music through Bluetooth now...

Je
Review №49

I was told the wrong price at a different Auto Zone but I went to another one and they made it right.

Ta
Review №50

They fixed all my problems with no hassle!!

ta
Review №51

The manager and his staff were absolutely great! They went above and beyond to help me, I will definitely come back to this particular store for my future purchases.

Sh
Review №52

The staff always polite and helpful

Co
Review №53

This location employees excellent staff. Fast, friendly. I purchased a battery and it was installed and it felt like I was in and out in 15 mins. I’m

Ce
Review №54

I came in looking for assistance on getting my vehicle repaired, Rebecca was a life saver on her referral!

Jo
Review №55

Staff extremely friendly and helpful. Manager installed a rear wiper on an SUV for me. He was extremely patient getting it on where as I would have started breaking things. Greatly appreciated him installing it!!

sa
Review №56

Always helpful and on time with all my parts, very great team back there

KE
Review №57

Great service and excellent customer service..

SL
Review №58

Thank, Julio for your great customer service and assistance.

De
Review №59

Love this location. Nice staff. Always stocked. Is ah friend of mine. He great customer connector. Equip with carnal knowledge in cars n electronics

Di
Review №60

Romash is the best. He helped me so much with some problems I was having with the car. I recommend them highly

ir
Review №61

Tyler H was extremely knowledgeable and helpful to me. Great customer service skills as well. Ill definitely come back.

Ka
Review №62

The customer service at this store is amazing! I had went to 3 other places this morning before coming here for a simple check engine and battery testing. Romansh, the manager, was so nice and helpful! He told me what was wrong with my vehicle, gave me a brief description of the problems, gave me suggested prices for the parts, and printed out all of this information for me. Not to mention that he also offered to put Sea Foam in my fuel tank because clogging in my tank was one problem. I HIGHLY RECOMMEND this store, store number 0096.

Mi
Review №63

So kind and helpful. I was flustered because a used car I bought turned out to have a tampered check engine light. I found this out while trying to get my emissions done. Took it to AutoZone and they could tell I was upset. Helped check the codes and then my stupid car wouldnt start so they helped me find out what was wrong with my battery. Id go back again!

cr
Review №64

They always have what I need. Reasonable prices and nice helpful staff. I just bought replacement wiper blades and they put them on as a courtesy

Le
Review №65

The staff at AutoZone were awesome. Especially the young man that help me replace my head lights and brake lights. I think his name is Jay. If its not forgive me. This was on 6/18/20.

Mo
Review №66

Brandon H was amazing. He cleaned my headlights.replaced my taillights bulbs. Was so helpful. Answered every question i asked. Gave me some tips about my battery. Great conversation through out. The best.

Ti
Review №67

Came in for assistance with a stubborn bolt, Ive borrowed tools onsite from many other locations but this store only offered to sell the tools needed.

bi
Review №68

Great help from you guys

No
Review №69

Best store ever. The staff is extremely patient & helpful. Tanya was patient with me, she didn’t get mad or annoyed when it took time to make my decisions & waited for me to call my bank. I love this store & I’ll be coming to THIS auto zone from now on. I bought a battery and the man installed it within 5 minutes and my car works fine. Love love love this store.

Ra
Review №70

I am very pleased with my experience here! Brandon was so pleasant to deal with. Not only was he helpful but he was knowledgeable which is a plus. He changed my battery close to closing time and he did it with a smile! I will definitely return here for any auto needs!

a
Review №71

Awesome experience! Fast, friendly service and done with professionalism.

Yo
Review №72

Romash was very helpful when changing my brake lights. After he changed the light that was out, He noticed the other light dimming down and offered to change that one as well. Great service!

Ke
Review №73

The AutoZone always have what Im looking for. The workers are always helpful and courteous

Al
Review №74

Wonderful customer service! They installed my hubcaps for me and I was really thankful for that service. I will only be doing business here from now on.

Jo
Review №75

Brandon was great on helping with my battery

La
Review №76

Absolute Great Customer service. The wonderful gentleman that serviced me was Brandon H. and he was so pleasant. He greeted me with a welcoming spirit and was happy to assist me. The service was fast and satisfying to my needs. I will definitely return to this store for all of my auto part needs.

Sh
Review №77

Stop here today and got AMAZING service. Needed windshield wipers, not only did James Guthrie help me find them I got a great deal and he put them on with a smile. WONDERFUL CUSTOMER SERVICE, need more of this. Not only was he helping me but offering others help with courtesy.

Sa
Review №78

The store associates were very helpful to me today in changing my hub caps and my remote battery. The service was quick and simple and they were able to provide everything I needed. The store manager and his workers all assisted me and I am a very satisfied customer.

Ma
Review №79

I appreciate their excellent service at this location. Romansh did a very good job with replacing my jeep renegade battery. Carlos at the counter was helpful as well. I would come to this place for other auto parts and battery replacement again. -Mary

Jo
Review №80

Great job no hastle,in an out

Mi
Review №81

Auto zone is an excellent auto parts store. Staff are always friendly and knowledgeable. The parts are quality and prices are not too bad. Locations are convenient and they even have some that are open 24 hours. A great place.

Mo
Review №82

Rebecca was amazing & super helpful! super appreciated!

ѕт
Review №83

Brandon he is the best customers service I ever have in ten years of my experience with auto-zone. I would love to see him again if I need to come back.May God bless him with abundance life.

Vi
Review №84

Great customer service and very helpful. They were able to find the right product for my vehicle and the service tech Brandon H even took the time to replace my headlights on site. I recommend shopping at this location.

Sa
Review №85

Brandon + Xavier are such a great tag team at AutoZone! Ran in here to change wipers in this rain. They did it with a smile...and got me out of here quickly. This is the store.

Ka
Review №86

Tyler Is a life savior Best Man Right There ....Great Job 👍🏻

Ni
Review №87

Very helpful and they even showed me a great upgrade for what i was looking for. Also very helpful in helping me install the product i purchased. 👍

Sa
Review №88

I went to autozone today and had an issue with my left turn signal. An employee named James was very helpful and even changed it out for me. The other workers were very nice as well. I will definitely come back if I need anything else.

To
Review №89

Brandon H. Went above and beyond today to change my light bulb. He has awesome customer service skills and very knowledgeable of his job! Auto zone is truly blessed to have an associate that really cares about the customers. Give that man a raise $!

Sa
Review №90

I’ve been a customer here for about 5 years, recently I met Antonio as my Commercial Rep for my business. He has awesome customer service better then anyone else when it comes to auto parts.

He
Review №91

Awesome customer service and great supply of products. I had to get a new battery and the store manager helped me tremendously with testing the old battery, finding the right replacement, and installing it. I couldnt ask for anything else. Professional, courteous, and efficient.

Za
Review №92

Hector R. Helped me today and I was so impressed by his : willingness to help, professionalism, and knowledge about cars. He jumped straight into action and had me in and out in no time!!Thank you Hector **10 stars**

Ka
Review №93

Visited the store on Sunday morning with a dying battery. Brandon was extremely helpful and friendly able to install my battery immediately. Great way to start a week.

Le
Review №94

Today I visited this location and was helped by an amazing young man named Brandon H. He was very professional. I was very impressed by his knowledge and skill level to be a new employee of this location. His up selling technique was so impressive that every suggestive up sell I bought. I didn’t feel pressured. He made me feel that it was needed. I also want to acknowledge Tonya as well . When Brandon was not sure of something he checked with her and there teamwork got the job done . Please Hire more employees like them or “GIVE THEM A RAISE” lol thanks you guys so much!!!!

la
Review №95

My experience with Autozone 3734 Lawrenceville Hwy 30084 was an awesome experience. I was literally a Damsel in Distress stranded At Northlake Mall & Joseph came to my rescue. He not only brought me the battery to my remote & installed it but he did not accept one penny from me which I tried to give him something for his time BUT he did accept a HUG, he looked up my remote and let me know the cost.. Joseph your AWESOME!!!!

K
Review №96

Brandon was a delight! Very knowledgeable and his customer service skills are amazing. Thank you we will recommend this store and especially Brandon to all of our friends.

A
Review №97

He was great. Informative and approached me with a warm smile. And knowledgeable. Love him. Brandon H.

Aj
Review №98

Great service! Came to get my battery tested and turned out I needed a new battery. Brandon came out and replaced it for me and was polite and quick while doing so.

Bo
Review №99

XAVIER!!!!!!! What an INCREDIBLE asset to Auto Zone!!!! He went above and beyond the call of his job description to help me with a battery for my remote key fob. It gave him fits but he would not be defeated and worked until it was installed. All the time with a smile and happy demeanor......anybody can sell car parts and accessories......Xavier sold customer service and that is why I will keep coming back to the Tucker Auto Zone.

Ye
Review №100

Great store! Got there way before it opened in the morning, and someone came out and invited me in. I was in and out before the official hours!

Information
30 Photos
100 Comments
4.6 Rating
  • Address:3734 Lawrenceville Hwy, Tucker, GA 30084, United States
  • Site:https://autozone.com/locations/ga/tucker/3734-lawrenceville-hwy.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A96&y_source=1_MjQ2NzM4OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 770-939-8830
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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