Chris is great Patience of a saint! I gave it 5 stars because of Chris.Accidentally gave it one star and couldn’t remove. ( I’d have to go back and have Chris sow me how to erase it!

I’ve been to this location twice, and both times the representative on duty was unwilling to help or guide us on how to proceed with updating our contract or getting a new phone. Took our business to T mobile instead and got exemplary service there.

My husband and I both needed new phones and visited the Town and Country location. We were greeted right away and worked with Chris. He was very professional and knowledgeable. We went over all options and both ended up with exactly what we wanted and needed with no pressure. I had an issue with my old phone and trying to transfer the info to my new phone and Chris bent over backwards to help resolve this. When I came back later in the evening to pick up my new phone I worked with Alex who was also very professional and knowledgeable.

Alec, store manager, was great and very knowledgable. Fixed my sim card issue and described how my new phone warranty will help in the future.

Casey was extremely patient and helpful

Short wait time, knowledgeable and patient. Highly recommend this AT &T. Manager is great. Took the time to write instructions for me. (Now that’s what I call service)

Alex was great! Very helpful and willing to stay after store hours to get me up and running again. He worked hard to find the best and most cost effective solution for our family. Great experience!

Guys were amazing and extremely helpful. Hooked up my galaxy buds for me also.

I’ve had nothing less of a great experience at AT&T. Very polite and quick service.

Chris is extremely helpful. Excellent customer service and would highly recommend this store because of Chris.

We visited the Town & Country store about two months ago and worked with Jenna. She was VERY helpful and EXTREMELY knowledgeable. During our visit a fellow employee of hers took ill. Jenna was amazingly calm and professional. We were very impressed with at her ability to manage multiple things at the same time. GREAT JOB JENNA!

Great customer service. Freindly and fast. Recommend using this location.

Thanks To Richard & Great Spirit Im Now A FOREVER AT&T Customer . The Situation Started Off Kind Of Rocky But Richard Assured Me That Everything Would Be Okay 👏🏽 And IT WAS ! Left The Store With everything Taken Care Of ( Including Nice Accessories ) .. Great Location, Great Team, AMAZING Customer Service . Keep U The Great Work Guys ..

Went in to get info and ended up with a new phone and $100 off my current monthly plan! John was so awesome, very patient and went above and beyond helping me figure out the best deal!

Excellent!

The staff was very knowledgeable. I didn’t have any wait. They didn’t try to oversell me at all. They were able to save me $120/month over Spectrum.

The staff is incredible. They understand what true customer service is. On two separate occasions, they were unable to correct an issue while we waited. They said they would work on it and get back to us. Both times they did just wait they said and both problems were fixed without us having to wait multiple hours at the store. Makayla has assisted us on several occasions and is informative and makes sure our issues are resolved.

Amazing staff and service!! The manager Jenna helped me a lot in getting my bill squared away and new phones! I will recommend everyone to this store!!

Worked with Richard to help set up my new phone. Very great experience, knowledgable, helpful, and easy to talk to. Thanks

If you don’t want to waste money, don’t go there. They are cheaters. They work by commission so the more you pay the more they get. And if you already signed, remember to check monthly bill because something you not expected but the representative still add on and you have to pay for that. I got my new phone and she asks me to buy insurance, I said NO, but I receive the bill with the insurance on it. I already filled a complaint to the Corporate and they will process it to the management department.

If I could put NO Stars I would. I have been to this store in the past and have always had good service. On 2/12/19 at 5:00 pm the two employees in this store were lazy, rude and condescending. No one else was in the store and yet they did not even acknowledge me until I asked if someone could help me. The woman with long black hair slouched in her chair glanced at the young man leaning against a back round table. He sighed and just looked at me. I proceeded to explain my issue with my phone. Iphone 8 went black. I looked up how to do a restart and yet it still did not work after numerous attempts. Young man looked at me and said iphone 8 is different. I told him I knew that because I had looked up on-line how to to the restart. I and co-workers attempted to restart my phone and nothing worked. I decided to stop at the store on my way home from work. He took my phone. Checked again on his own how to do it and restarted my phone. I asked how he did it. He told me exactly what I had previously done. I explained that I had done those exact steps. He told me I had to be patient. I attempted to restart my phone over a 2 hour time frame. I consider that to be patient. He condescendingly told me I didnt know what I was doing. I proceeded to tell him that he was not helpful and turned to walk away. He yelled from across the store that I came in with a problem and he fixed it. I proceeded to tell him he was very rude and condescending and walked out. If you havent figured it out by now these two employees obviously were bored and did not feel like dealing with a customer. THAT IS THEIR JOB! Yes, he assisted me with restarting my phone, but both of their attitudes from the moment I walked in the door was that they did not want to be bothered by me. Their job is customer service. I did not deserve to be treated in that manner. I did nothing to them other than ask for assistance. THEY ARE BEING PAID TO ASSIST CUSTOMERS!!!

Chris very helpful. Tnx

Chris is the best. You should sign up for service with Chris.

Went to another location yesterday and ended up with a mess. Came to this location today and Garrett was super helpful and made everything right!!! Nice to experience someone who knows what they are doing! Thanks Garrett!!!

Austin took great care of me. Thanks!

Jenna Is the best, Sam is a boss, Elena is a Russian. Great service.

Jenna was upfront and honest; excellent customer service!

Fast efficient friendly ave didnt charge me for new SIM card

Super friendly staff and very informational! Glad that I have a store so close to my home now.

Ask for Jenna, shes great at taking care of customers!

Jenna is an amazing manager! She saved me $675 a year by switching me to Directv!!

Fantastic staff, Jenna the Manager was a great help.

Great customer service. Very little wait time, even on a Saturday morning.

I was in the store twice recently and Darren went above and beyond for me.

Boom, they are all awesome here.

Good store

Elena is great and even the the manger is great

Very friendly service

Good friendly service