This establishment is the BEST! They always go out of their way to provide outstanding service and well priced items! Good place to visit/shop when the idiots change up our Second Amendment laws regarding the types, amounts or ability to purchase gun/ammo. Family #1 go to place.
Nice and professional guys. Went in to get a hunting rifle (Browning BLR) but because of good service also ended up buying a handgun from them. Im pretty new to handguns and how to handle them but they were totally patient and professional with me. Will recommend this store to everyone.
Sean and his team made everything possible for me, i will come again and recommend this amazing place 🤙🏽
This place is pretty good. They have a large selection of guns on display. They are usually busy but they do have a lot of staffs to help the customers. Customer service is good, just not enough smiles. Depending on who you work with, some of them wont talk to you too much if they dont think you will buy.
These guys are great! I got a ruger here and when I purchased they threw in a couple bullet boxes which I thought was nice. The purchasing and testing process was an ease.
Edit*Im all about taking time off, especially for the 4th. But would be appreciated if they tried to let folks know. Website not updated, gmaps not updated. Wasted a lot of time trying to get over here on the 3rd only to find the shop closed when everything else online says theyre open.Really solid place here. Lots of staff so I didnt have to wait at all, all friendly and willing to help without being condesending. Made a newbie like me feel very comfortable there. Had a decent selection for the times, and saw lots of transactions happening while at the store and everyone seemed very happy with their transactions. Made a purchase from another state and the FFL transaction was smooth. Had garand thumb in the background which is a big thumbs up for me. Will definitely be bringing my business here.
Very poor customer service. They don’t answer there phones and the answering machine contains inaccurate information. They do not return calls. Need to wait on a long line to get basic or inaccurate information. Go to Carson pawn at 22012 S Avalon Blvd, Carson, CA. You won’t be disappointed. They have top notch service better then here, Turners or anywhere else.
Very awesome group of guys! Excellent service! Very knowledgeable! Will be coming back for more goodies! This is my favorite store now! Carlos is very cool ! Definitely a A++++!
Amazing store and great customer service. Sean and matt are very helpful and knowledgeable about all the questions I had and helped me out perfectly. Definitely going to be stopping by a lot more now. If you are ever in the area, I would highly recommend stopping by and checking them out.
Really thankful with the level of service here.Staff is kind and curteous, paperwork was quick and painless for what it is living in kommiefornia. Definitely a good ffl to use for firearm transfers.
Absolute worst customer service. Came into to the store wanting to order a pelican storm 3200 case. Put down my info and never got a call back. Just ignored. Anyway bought my case somewhere else. You lost a $250 sale. Avoid this trash 🗑 place. Bunch of pretend warriors over there anyway.
Purchased a glock from thes guys and am very satisfied! Super helpful and knowledgable!
Friendly, knowledgeable and professional.
I called 10x during normal business hours @ 5:10 pm Wednesday. I know things are busy but it doesn’t take that much time to answer the phone to offer customer service or answer a question. So for me I won’t even consider this place for any type of transaction. The service in store is most likely just as bad.
I waited in line for almost an hour. I Preorder a gun and you GUARANTEED you would call me back by Thursday. I wasted time twiddling my fingers instead of vigorously pursuing alternative options. Now other stores are not even taking orders. I gave my information to the guy. I had a whole conversation expressing the need for my order to be GUARANTEED! I left my information legible and clear!! I cant even get a callback?! Man I get that were in a state emergency but this is your business, this is your integrity. I am highly disappointed. After REMARKABLE, EXCELLENT QUALITY Service at the store (in-person), you guys left me no choice but to leave this criticizing review. I have called your business approximately 47 times. I have received 0 call backs. I am disappointed.
Sean and Matt are fantastic. Had an issue with my firearm that I could not fix and they fixed it and walked me through my issue so would not happen again. Great service and looking forward to doing business with them for a long time to come.
Honest and professional service. Good prices also.
Super friendly staff and greeted with a smile. There is a reassuring lock on the door and you have to be let in, lets you know that they take security seriously. They didnt offer the exact services I wanted but they pointed me in the right direction. They also offered a free bottle of water on a hot day. I will be going back there in the future!
Ive bought two Glocks from these guys so far. Excellent customer service and even added night sights to one of them right there in the store in minutes. I used to buy from the other local gun store however the lines were long, no parking and the service was terrible. At Crosshairs If you need something they dont stock, they can order for you, no problem. I wont go no where else now. Very competitive pricing and they really value your business.
This was our first time in a gun store, ever. We walked in and felt very welcomed. We were interested in a handgun and the man at the counter, Jason, was very knowledgeable & friendly. He answered all our many questions and the type of gun we wanted was on sale so we went ahead and bought it. We had our 6-year old son with us and he was welcome in the store also. It was overall a wonderful experience, cant wait to pass the background check, pick up our gun, and visit again soon!
This place is a no frills gun store. Staff is knowledgeable but they seem a bit brusque. They will take the time to explain fundamentals but it seems they do this mostly to cover themselves for liability reasons rather than trying to be genuinely helpful. Prices are decent. Not a bargain but if you want to avoid the hassles and fees of online gun dealers then its a suitable alternative. Selection of firearms is very small. I saw perhaps a total of 6 handguns on display. When I inquired if they had more in stock they refferred me to a website. I wouldnt really recommend them to be honest, but I cant say it was a bad experience. It could have been better. Bottom line. They have guns for a decent price but very limited stock in store.
Pulled up at 5:45pm. Google hours say open till 7:00pm. Almost an hour of my time wasted to and fro.Update your business hours.
Crosshairs is BY FAR the best gun shop in California. Excellent selection, amazing prices and most of all, their staff are knowledgeable, helpful, and go above and beyond to ensure I get what I need. I cant say enough great things about Crosshairs. Every experience I have had, either on the phone, or in person, was nothing short of spectacular.From ex military and law enforcement, to the average Joe (or Jane) looking to protect their family, this is the place to go. I have NEVER written a review, but I HAD to share this.God bless this shop, and their staff.Stop by and see for yourself, you will be welcomed with open arms and courteous service.
Staff is rude, not helpful.
Today I purchased a Ruger Revolver GP 100 Model 1715. Its been ordered and paid for in full. The employees made my experience truly a pleasent one. They treated me kindly and listened to my questions. The employees are First Class professionals and extremely knowledgeable. Thank you Crosshairs Gun Store for your assistance with my new firearm purchase.
Best gun store in Southern California. They are courteous, knowledgeable, and professional. Sean helped my son and me and he knows his guns. I will definitely be buying my next pistol, assault rifle and shotgun from him soon. He is the man and this store is the place to go if you are looking for weapons or ammo. I have been to other stores including Retting in Culver City which is 10 minutes away from me and no comparison. Crosshairs has the best service and products!!!
Fast and excellent service, good pricing on both firearms and ammo. The salestaff are very knowledgeable in all forms of firearms, and each has their own specialty.And though they are very professional, they also have moments of levity, making for a fun and enjoyable shopping experience....
Great staff. Knowledgeable and accommodating, including referrals. Had some parts etched by John with his laser machine. A real wizard at his craft. Crosshairs Tactical is a great asset to the community
Feel welcome every time I visit. They know my name and help with every purchase. My wife is a first time purchaser and felt very comfortable filling out the required paperwork. We will be taking the safety courses together.
I specifically asked for high velocity 22 ammo, the young white male with mustache sold me the only option they had, I trusted him, when I got home realized it is NOT, very disappointed.
Highly recommended. Fast service, extremely friendly NOT like other big box stores, and has staffs with knowledge in firearms and all the procedures 👍🏻👍🏻
I discovered this place by chance. And the day I went there, I dealt directly with the owner Jonathan. He treated me very well and gave me a good price on my purchase. The rest of the staff was very nice as well. I will be back.
Good quality
Website is trash what kind of gun store dosnt have there online set up
Very friendly and knowledgeable. Great selection of new and consignment firearms. Great deals on ammo. This is my new go-to store.
Worst customer service over the phone. Ive called them multiple times and it seems that they dont care what youre calling for theyll just hang up.
Friendly and knowledgeable staff.Great prices and great service.Ill be back!
Shaun is a great guy with alot of knowledgeAnd always willing to help
Very friendly and helpful. They took the time to explain and help me buy my first rifle. If your into Glocks like i am youll find a nice selection and they seem to be pros at their job. I guess i can forgive all the USMC stuff on the wall being a navy man, lol
Got an email on wed the 3rd, went by the store the same day and was told that item sold out yesterday, ??? DONT WASTE YOU TIME ON THIS PLACE !!!
Do not go there and expect them to value your property. They through away personal items and did not seem to care or think it was a big deal.Very poor customer service and I WILL NOT BE going back for any business of any kind.Poor, Poor service and I expected so much more from them.
Very friendly and knowledgable staff. I have bought multiple firearms from them and use them as my FFL transfer. If they dont have it, they have the contacts and resources to get you what you need. Love these guys. They are like my second family now. Actually I think I see them more than my regular family. Thats sad.
Crosshairs has an outstanding staff who are knowledgeable about firearms...great place to buy & learn about the gun laws...very helpful individuals with a jubilant spirit...i recommend them to anyone!
Great place very helpful!! Good prices and knowledgeable people behind the counter.
The Marines who run this shop are studs and have never steered me wrong. The owner is a gentleman and will always go the extra mile!They also got me a huge discount on my first purchase!Semper Fi Marines, always a pleasure.
They guys provide great info and were very helpful. Only issue is that they felt they could not take the time to call me when something came in because they would be to busy.
I came to crosshairs today to purchase my first firearm which was quick and painless. While i was taking my fsc test i overheard that the store was under new ownership as of 2 days ago and it appelarently used to only have like 5 guns in store. I picked the right time to buy cus they have plenty of choices now and can most likely get what you want.. i appreciated the fact that everyone was friendly and even tho i went alone and am new to the sport, the salesman wasnt trying to drown me in information or talk me out of the gun i wanted. The only negative thing i can say, which is actually my fault, is that i bought a firearm and my waiting period is over on a day they are closed, and its closed the following day as well. Im actually going to be waiting about 15 days before i can go get my purchase due to my schedule lol. When i go back for my rifle i will do some counting so it doesnt happen again
Great service and gave me great information on weapon transfer, licensing, etc. Good place to do business.
Great local shop. very nice and helpful
Always good selection and price
I had a gun shipped utilizing the stores FFL license. After the transaction I left the gun to have some optics installed as well as a few other add ons I purchased. The manager stated that it would take him a few days to complete. After waiting nearly 3 weeks the work was never completed. I also dropped off a handgun for a normal cleaning, this work was never completed either. I asked the manager why he hadnt informed me that there would be a delay to begin with. His response: well I could stay late to finish your order but I would have to charge you more. Good luck getting through on the phone LOL they never answer it.
Knowledgeable staff..super helpful great place
The owner was very friendly,and Ill definitely be coming back
They have a knowledgeable staff, they have gunsmiths, and they will set up sights there and you can bring them back to have them adjusted.They have ammo for the main calibers- 9mm, .40, .45, 12 guage, .223/5.56, and .308. Their gun selection isnt too vast, but they will have the basics- pistols, shotguns, and rifles- from the big brand companies. But if youre looking for that rare rifle that was made at that one time in that one place that fought for this one cause used by said super hero then you wouldnt go here.Their ammo prices are a bit more expensive than say Turners and most definitely LAX Firing range.But consider this, the extra $2-5 you save there will be spent on the gas to get to Turners or LAX Range, the traffic of going there, the poor now serving lines you dont have to be in, any attitude that is common at gun shops for people who have questions by all knowing gun enthusiasts, no paranoid guys who talk about FEMA death camps, and no paroles who are having their girlfriends buy them stuff.With ammunition you have factory and reloads. LAX Firing range has both, but they are known for their quality reloads, as in fired then reloaded. If your gun is within warranty, shooting reloads VOIDS them. With factory its ammo from the factory that has never been fired. It will ALWAYS be more expensive.That being said they have the major calibers.Recap-Pro:Great customer serviceKnowledgeable staffGun smithsIf they set your gear up, they stand by their workControlled environment, as in they control who comes in and outHave factory ammo for most common types of firearmsHave firearms that are most common/big name (glock, colt, kimber, smith and wesson, remington, mossberg, FN, etc)Sell gear and accessoriesIf they dont have it, theyll try to find it for youThey arent afraid to tell you where you can get it cheaperYou WILL come backConsSmaller storeLimited inventoryPrices are a little more expensive
Excellent weapon knowledge and customer service!
Very friendly service. Lots of accessories.
Went there to see what they had. Staff seemed uninterested in my business and kind of stand offish. They had almost nothing on display.
Support your local gun shop
Good gun store
Good