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CPR Cell Phone Repair Topeka West
5847 SW 21st St, Topeka, KS 66604, United States
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CPR Cell Phone Repair Topeka West
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Le
Review №1

Wow. Wow is all I can say. Very impressed. I bought a refurbished phone from them and two days later a crack appeared out of nowhere. I always felt like it didn’t feel right in that corner where the crack started. I told them I’d pay for a new screen but that I really felt like it was defective from the start. They took it apart and agreed with me. They replaced it free. They could have lied and charged me but hey didn’t. I will sing their praises and recommend to everyone I know. Honest company. Thank you CPR if you read this.

Ed
Review №2

Great employees, they keep you up to date on their work and they provide excellent service. Will definitely recommend to everyone. 10/10 will be back for their service.

As
Review №3

Service was fast. They didn’t try and sell me extra things. We’re honest, quick and friendly!!

Au
Review №4

Great service and got the phone parts pretty quick highly recommended for phone repair

Jo
Review №5

Great customer service. Professional team and fast service.

Mc
Review №6

Ive never gotten my phone repaired here, but I did accidentally ship a package here (and could not change to the correct address) and the staff was great and held it for me until I could come pick it up. 10/10 very kind, friendly, and helpful. Thanks everyone!!

Ha
Review №7

My mobile samsung note 9 is damaged front glass cracked and isnt work show the screen full green cant see apps. I went to t-mobile they give me the business card Cell Phone Repair (CPR). I was contact CPR. They said can repair new glass cover only one hour. I arrive there CPR the store. They isnt friendly look like serious and unhappy. They said can repair cover new glass and pick up 2 day business. I thought they said one hour. They said can transfer other samsung note 9 pink. No way! My mobile blue is mine. I just puzzle. Beware dont trust them steal inside mobile system. My mobile body is fine only crack glass. I dont trust them.

Me
Review №8

My iPad needed a new charging port. Found them on a google search and took a chance. Called and asked a few questions, stopped by later that day to drop off device. Turn around was quick, less than what they told me. My device can now charge and I thought the price was reasonable for what they had to do. I would go there again for fixes.

Me
Review №9

My power button was jammed and so I brought in my phone for repair. They told me that they needed to take the phone apart to get the button unstuck.The cleaning and repair was a good price and it only took 2 hours.However when I got my phone back the speaker wouldn’t work. They had not put the phone back together right.Thankfully it only took 10 minutes for them to correct the problem with no extra charge.If not for this problem I would gladly give 5 stars. As it is I can only give 4 for effort and great prices.If you’re going to get your phone repaired here, run a few tests to double check that everything works.

Mi
Review №10

Took my IPhone 11 in a couple days ago, because AT&T didn’t know what was wrong with it. They checked the serial number (to see if it had been recalled) it had not. They told me to wait for the update, because a lot of 11’s were glitching. It updated yesterday, and what do ya know? Glitching gone! Joe and his crew saved me A LOT of money.

Mi
Review №11

Used them 3 times now always good customer service and fast/good work

Ya
Review №12

Very great people and excellent customer service! Highly recommend. I’ve been to a few cell phone repair stores and CPR is by far the BEST in the Topeka area. They get the job done in a reasonable time and usually quicker than you expect! Check them out!

Na
Review №13

After we had futzed with the phone for days trying to get on, he technicians were able to unlock the phone in just a few minutes! They then said no charge. I had to pressure them to take a tip!!Extremely knowledgeable and so very nice. Thank you so very much!

Li
Review №14

We are from Kansas. Thought they were great

Ti
Review №15

I took my phone in because my screen was unresponsive. They told me the cost to fix it. When I came to pick it up, the only problem was my battery and they didn’t charge me a thing! It’s hard to find honest people these days. I highly recommend these guys. They are now my store for phone repair!

Sl
Review №16

This is the worst place ever! I went to get my shattered phone fixed and I would of much rather had the shattered phone than what I have now! I don’t have a cracked screen anymore but the whole left side of my phone doesn’t work! My phone goes crazy 24/7 and says I’m typing random stuff when I’m not even touching it! The people there must not know what the heck they’re doing and messed up the inside wires or something! But after I took my phone here it’s never been the same! I wish I could rate lower than zero stars. I now have to get a WHOLE NEW PHONE!

St
Review №17

The first screen they put on my phone was terrible, had tons of lag and screen burn in. They replaced it for free, but it still looks not great. They didn’t tell me that with an iPhone 11 it would change the way it looks if I didn’t go through apple, until I went in to get my bunk screen replaced. They also never sent me a receipt. I wish I could just get a refund and go to Apple and get the real deal, if they would have been honest with me up front I wouldn’t have gotten my screen replaced there. Very sad and disappointed.

Da
Review №18

Fixed my shattered (front and back) Note 9 in an hour. Good by waiting in line at the cell store to upgrade. Even replaced the cameras which other stores said couldnt be done. Location is a concern. Dont try to turn left into drive way. Continue on west and turn into target and turn around so you get a right turn into the driveway.

Je
Review №19

My go to place for screen repairs is closed on Saturdays so I decided to give CPR Cell Phone Repair a try. They were fast, professional, and so far the screen is working great. I would recommend them to anyone. Thank you.Update, now have used CPR Repair twice now and both times were great. Fast service and great prices. The staff are always very helpful too.

Ad
Review №20

Beat around the bush to tell me they couldnt fix my phone screen.

Rh
Review №21

These guys run a great business! Easy and quick service, dropped my phone off to have the screen replaced and it was ready to be picked up in less than an hour. Honest people, they recommended the best screen protector and where to buy. I will be going here for any of my cell phone/laptop needs!

Be
Review №22

Had a problem, self crafted, with a PlayStation and they had it fixed in a few hours. 10 outta 10 would recommend

Na
Review №23

Did a great job fixing my sons phone and for a good price.

Ry
Review №24

Have used this company multiple times and Ive gotten great service and fair pricing every time. If you need a device repaired, call them first!

Am
Review №25

They went above and beyond fixing my daughters tablet! Highly recommend! I have used them for other repairs in the past, but our most recent service was outstanding!

Jo
Review №26

The CPR representatives are honest and upfront about all the things involved w repairing your phone. Theyre happy to help which makes the experience that much easier!

Ma
Review №27

I was really impressed these guys are great at fixing apple phones little pricy but if you own a apple phone you already know nothing is cheap with apple.

St
Review №28

These people are well versed in this store. They are friendly, informative, and very reasonable for the services they provide. Four out of four stars in my book.

Mi
Review №29

Amazing service phone mechanics. Fixed a screen for me. Im pleased

Fr
Review №30

CPR were such professionals, very efficient, and their kindness was really appreciated! This was my first experience obtaining cell servicing and they provided excellent service, great social skills and nice environment actually! My go-to place for any cell phone help from now on!

Ge
Review №31

Helped find the correct location for the parts I required

Ha
Review №32

I had shattered the screen on my phone and was able to get in right away. My phone had a brand new screen in less than an hour! Highly recommend this company!

Mi
Review №33

Amazing customer service and quick problem resolution. I had my iPhone 11 less than a month. It wouldnt charge any longer after using an aftermarket car charger. I took it back to where I originally purchased it and they told me there was physical damage to the port so they couldnt do anything and would charge basically for a whole new phone ($800+). I took it to my carrier who took one brief look and said the same thing and referred me to Apple. I was confused/very frustrated because there was not physical damage at all. I took it to CPR and in less than 5 minutes, they had discovered that the end of the charging cord I was using was stuck in the port. They pulled it out and my phone was fixed instantly. They took my day instantly from a very low place to much much happier. Very knowledgeable staff, quick expert service, and a genuine caring attitude. Highly recommended.

Co
Review №34

My screen was severely cracked and this place made me feel like my phone is new again! Very friendly and informative about the work theyre doing on your phone! I would definitely trust this company to work on my phone in the future! Great work, amazing people!

Ma
Review №35

They were very helpful assisting my mom pick out a case for her new phone. They had a good selection of cases & the young lady who helped us even installed the screen protector my mom purchased at Walmart without any charge. Even though they were busy. CpR Cell Phone Repair gave us great customer service.

Do
Review №36

I was very impressed by the young man that helped me. The customer service was excellent.

Ga
Review №37

Nice folks, but did not have phone fixed because I could buy a new phone for the price of the repair.

Pa
Review №38

Joe was amazing!! There’s good people left in Topeka, y’all!!!::faith in humanity.. level up:::A year later … another person helping me … always good people and fast service!!Thanks y’all

ch
Review №39

Fast, easy, great service. Prices are good.

Tr
Review №40

Great experience and quick work.

Pa
Review №41

Needed a cell phone repair to continue any use of my iPhone in any capacity whatsoever. The two gentlemen at CPR Cell Phone Repair in Topeka,KS were both courteous and knowledgeable about what I needed to get my phone up and running again. They practiced excellent precautions for COVID restrictions as well!Thanks CPR!!

Jo
Review №42

Great experience! Super fast service and friendly too. I will be back if we need iPhone repair again.

Ja
Review №43

A great business.

Al
Review №44

Friendly and quick, price seems to be fair after doing a little research.

De
Review №45

Great customer service, my equipment was non repairable but did not charge for the diagnosis. Will highly recommend.

Ke
Review №46

Needed a screen replacement on an iPhone X. Took it in and the guys were nice as could be. Had me in and out in less than 30 mins. I recommend this place highly.

Cy
Review №47

This is the second iphone we have brought in. Both times the service has been excellent. The first iphone (which is now over 7 years old) is still operating very well. The cost of repair was affordable & came with an amazing guarantee. Thanks, CPR!

Ak
Review №48

Prompt response through e-mail. Dustin, the manager, identified the possible problem right away and asked me to stop by to have my tablet fixed. The service at the shop was excellent as well. And did I mentioned that diagnostic service is free? Highly recommended! A+++

Ke
Review №49

Friendly knowledgeable staff...I would return for any future issues with my devices no doubt...

ID
Review №50

My screen shattered on my phone. My phone is $129.99 for a brand new one. This dude quoted me $135 for a fix...SERIOUSLY??? Itd be the same price to get a whole new phone. And that price is outrageous when you go online and see a new screen in and of itself is about 20 bucks. These people are crazy.

Da
Review №51

They were super professional and helpful. Great service. Will be back next time I need help.

K.
Review №52

Very quick service. For a walk in they found the issues and solved the problem within a day.

Ni
Review №53

Thank you, very respectful, honest, and for product back quicker than told!

Mi
Review №54

Son had a broken tablet so we took it to CPR for repair. The two gentlemen working were exceptionally friendly, prompt and knowledgeable. Within 5 minutes they were able to identify the issue AND fix it! On top of that they were exceptionally reasonable with their pricing.

Je
Review №55

Nice people, fast and great service. Reasonable priced!

St
Review №56

They did a great job fixing my 1 month old phone. It got ran over by a semi truck...literally.Screen was shattered. They replaced the screen and the backplate.Took them about an hour.Cost was a bit...but less than a ghird of the phone cost...happy with the result.

Vi
Review №57

Staff Very Knowledgeable. Knew right away what the problem was. Everyone following Mask Requirements.

Ch
Review №58

Needed screen repair desperately. They got me right in, ordered screen replacement and fixed my phone just like that. Great service. I would go back.

Co
Review №59

My daughter had issues with her laptop and the last place we took it could not diagnosis the issue. CPR was able to diagnosis it and have it fixed without issue.

jo
Review №60

My phone screen broke right before a long holiday weekend. I called, dropped it off, came back an hour later and it was fixed! They are very professional and know what they are doing! Thank you.

Ma
Review №61

They are friendly,fast,and knowledgeable! Would definitely recommend!

An
Review №62

Replaced my screen in a very timely manner. Will be returning when I break my next one.

Sc
Review №63

I was very impressed with the information I was provided with. I am switching from a s7 active to a iPhone 6 to find out if I like the software and will get a nicer phone next month if I do. He was able to tell me all the plus and minis of every model with a professional opinion. Very pleased.

Jo
Review №64

Very helpful

An
Review №65

This is my third or fourth experience with iGurus and I am still VERY impressed. The staff is highly knowledgeable, friendly, and more than willing to go the extra mile to help somebody out. They also provide many services for free. No fees. Completely free. Wouldnt take my business anywhere else and would HIGHLY recommend this company. You wont be disappointed.!!

Lo
Review №66

Ive never actually had them fix anything, but have taken several phones and tablets there for various problems. They always do a thorough exam while I wait and provide a diagnosis with options...all at no charge. I feel like they are knowledgeable, honest and fair. They will tell me if it cant be fixed or if its cheaper to buy a new one.

An
Review №67

Well let me tell you about CPR cell phone repair! I took an I phone there to be repaired only to be told the phone was damaged and couldnt be repaired! Took it to a personal friend and the phone is fixed and Workin like a charm! No thanks to CPR cell phone repair!

Ro
Review №68

Very quick to respond and answer questions, still waiting on an email for a diagnostic report for insurance.

St
Review №69

Had batteries replaced in 3 cell phones. They had to order the batteries because the phones were not iPhones and it takes an hour to replace a battery because of the time needed to reseal the back of the phone. But its a lot better than buying 3 new phones just because they dont stay charged.

Ge
Review №70

Excellent and fast service. Replaced iPhone 6 battery in 15 minutes and gave me directions on how to properly charge the battery. Quick, easy, and inexpensive. Told me theres a 90 warranty on the battery and if I have any problems or questions come back in and theyll take care of it. Friendly as well.

Ca
Review №71

I was in town visiting family and had problems with my iPhone. Of course the issue didn’t arise once I got into the store but they took my phone apart and looked for it anyways. They were very knowledgeable and informative. I would definitely recommend these guys and would be sure to use them again if I lived here.

Ca
Review №72

CPR fixed my cell phone fast and for a reasonable price. I would highly recommend CPR to anyone with device questions or device repair.

Ch
Review №73

Replaced my iPhone 7+ sceeen in 20 minutes for the cheapest price in town.

Fr
Review №74

My phone fell off doing 70mph thank god for Otter box.Found phone using its gps. All four corners of the screen were cracked. Took Note 9 to CPR and he said he can fix it, an hour later got my phone back.THANK YOU Cell Phone Repair.Fred

Gh
Review №75

I had an issue with my phone. These guys were great. They were upfront about any costs and made did what they could to make sure my experience was positive. I will definitely return for any repairs I need. Highly recommended!

El
Review №76

Exceptional in every way. Now that phones are costing as much as a thousand dollars or more, its important to have someone in your corner to keep your pricey phone working as long as feasible. They fixed a cracked screen and a cracked camera lens for us and we couldnt have been more impressed. Super nice, super knowledgeable, and very fair prices.

Ji
Review №77

Fast, friendly service on my iPhone at a reasonable price.

Wi
Review №78

Phenomenal service and quick service. Very knowledgeable and told me that there may be something else with my phone but said its not necessary at the moment to change. Very helpful. Will definitely return if I need a fix for any of our devices.

Th
Review №79

Screen went out on the iPhone 8, Sprint quoted me $250 to fix it, these guys did it for $85+tax. Only took 90minutes, good customer service, like the location. Very happy I found these guys! Will return in the future for all my broken phone needs!

Er
Review №80

First off, Id like to say that some of the reviews posted here may be biased. The store offers a 5% discount if you leave them a review before checking out, and they even offer to help you with the process. I feel as if people may be more likely to give a good review with the shop workers breathing over their shoulder, which is exactly why Google asks businesses not to do this in their policy guidelines.My experience with this shop was not great. I was first given an estimate of $50 for my repair. When the worker looked it up he said it would be $60, which is fine, I understood that his first price had been an estimate. I was asked to return to the shop in an hour.When I returned, I was told that the price would actually be $70. I was asked if I agreed to the new price. I asked if it would take another hour, and the worker said no, give me 5 minutes, I still have your phone open.Its not great for a phone to be reopened multiple times, so I agreed to the new price rather than take it to another shop. I feel as if the right thing for them to do would have been to give me the price theyd originally quoted me. The repair did not take 5 minutes; it took over 20 minutes (I work in customer service and know that people exaggerate their wait times, but I wear a watch, and I purposefully kept track).They did a good job with my repair; my phone is now working. The shop smelled great and was very clean. However, they definitely could improve their customer service. The guys are smart and know what theyre doing; I would suggest to them that they get a friendly face to organize incoming visitors and to take care of customer issues.

Cl
Review №81

Hi my name is Sydney. my best fiend Clarissa dropped my phone and shattered my phone screen. my phone is currently getting fixed, hence why I’m on her phone. I came to iGurus and they were accommodating and super great. they got my phone fixed in a jiffy and did a great job. other than some guy behind talking up a storm, it was a great experience.

Ch
Review №82

STAY FAR AWAY FROM THIS COMPANY!!! After having my phone glass repair replaced, it developed a stress crack within a week. CPR tells me I have to go through the glass manufacturer who tells me my warranty claim is denied because the damage occurred within 15 days of the replacement. I contacted CPR and received this back:Unfortunately if they have denied your claim due to this there is not much I can do to remedy it as they also void the coverage when this happens. The best I will be able to do here at the store is perhaps offer a small discount on your repair, however I am unable to cover it for free under the Liquid Defense warranty if the policy has been voided. I do sincerely apologize for this inconvenience.I later find out from a new repair facility that the screws were tightened too much by CPR. They dont back their service, they dont back their product, and you should not waste your time and money. This is a joke to small businesses... Lesson learned and never again!

ni
Review №83

Great customer service. Did a great job.

Ro
Review №84

I received great service today. The staff was professional and extremely helpful. I will be recommending CPR Cell Phone Repair to all my friends needing repairs or looking to buy a new phone.

Au
Review №85

Had my phone fixed within an hour & were very kind & courteous.

Cr
Review №86

The guys were really professional and knowledgeable. They were able take care of my shattered iPhone 6+ screen same day! Half an hour actually :). Super nice too. I highly recommend

Ba
Review №87

Took in my sons iPhone. They informed me I was better off getting another phone than repairing it. They also walked me through locked and unlocked phones and places to buy a new one. Thanks for the help. Great guys.

Co
Review №88

Was basically told they couldnt when In fact they simple didnt want to do the repair. Took the phone to the place in the mall.

ka
Review №89

Nice people fast service.

Su
Review №90

Excellent service and friendly staff. They are very helpful !!! Its my second time for different issues and they fixed very quick... I give 10 out of 5 stars :-)

at
Review №91

The staff are knowledgeable and extremely helpful! They fixed a MacBook Pro that was basically paperweight and made it work again. Thank! I recommend CPR without reservation.

Ve
Review №92

Came in to have my screen repaired and was very pleased. They had my phone ready less than an hour later. Would recommend this place for great service and friendly staff. Very helpful.

Al
Review №93

My experience was great and reasonably priced. Would visit again and recommend.

Za
Review №94

The time was very reasonable and so was the price for the most part. Theyre very helpful and patient with their customer. I go there for all my phone problems. Id recommend to all my friends.

Br
Review №95

Great experience with them, my wife and I have taken our many electronics to them, multiple times, and they have always taken really good care of us and our electronics. Highly recommended, they are fast and efficient. Great people, great work, and very considerate.

Be
Review №96

Great experience with these guys. fast, friendly and affordable. Will work to get an answer if they dont know it. Took my wifes fried phone in and they were able to get into and retrieve files that we thought were lost. Any trouble with your phone and they will help. And if they cant they wont take your money. Great practices here.

Sh
Review №97

Very nice people and very quick service

Da
Review №98

Appeared cracked...it was not...they informed me and cost 0....gotta love honesty

F.
Review №99

Referred by TBS in Topeka. Took phone in for glass repair. Fast, local service. Fingerprint scanner button became in functional after the glass repair. Warranty was voided due to not having service done by Apple. I didnt want to have to program a new phone. You win some and sometimes you lose. Had to make a choice. I would have appreciated a discount or even a refund. Neither was ever offered. Oh well, they fixed the glass.

sh
Review №100

They are very good and fast. Go to place for high value equipment repair.

Information
14 Photos
100 Comments
4.7 Rating
  • Address:5847 SW 21st St, Topeka, KS 66604, United States
  • Site:https://cellphonerepair.com/topeka-west-ks/
  • Phone:+1 785-409-9106
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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