They found a problem with my car when it was in fir an oil change. My car was still under warranty. They ordered the part and scheduled an apt fir me to come back in and get it fixed. They took care of everything. Talk about great service.

Ryan Tripp was prompt and professional, kept me updated on availability and was never pushy during the whole process.When I arrived 15 minutes before closing to test drive my new Silverado, which he told me arrived that afternoon, he was fast, professional and involved the rest of team who were still at the office to answer any questions. All of whom were attentive and easy to work with. I came back the next day to finish the finance paperwork and the following day to pick up my truck after they installed a step bar and trailer braking system.Ryan took all the time I needed to go over the features and make sure I was comfortable before driving away.Pleased with the whole process! I recommend Tooele Chevrolet to anyone looking for a new or used vehicle!Jason C.

My experience was positive. I was in communication with my salesman (Riley Briggs) through email prior to my arrival to the dealership and our communication was great, not pushy at all. The truck I purchased arrived to the dealership and he emailed me saying he has a truck that just touched down that fits my budget. When I arrived to view the truck and drive it, Riley and his boss were super awesome and easy to talk to. During the finance meeting, the finance guy Larry looked at me and said, “ so your stuck on your financial institution”? I said I need to save the most money I can. He ran my credit and from a 6% interest to a 3% interest I went. Larry is also a great guy. My overall experience was excellent. Thanks Riley and Larry and Tooele Motor Company….

After a horrible experience at another dealership, our expectations were really low. We were absolutely blown away by the level of service we received at Tooele Chevrolet Buick. There was no ridiculous back and forth about the price and we had a full quote before we made the 2 hour drive to test drive the car. The entire sales team was so friendly and knew both my and my husbands names. From the beginning, it was incredibly low-pressure and every part of the purchase experience was so easy. We left so happy with the experience, but the amazing service didnt end when we drove the car off the lot. After a few days, we had noticed a few things with the car that we wanted checked out. The 7 day money-back guarantee meant that we were able to get those things fixed, BUT the amazing thing was that Shane offered to meet us halfway from Logan and Tooele to switch us cars so we didnt have to make the long drive and werent out a car for however many days. The team has been so responsive and wonderful to work with. I honestly cant say enough good things about Shane and everyone else involved in our experience.

I was treated with the utmost respect. They were kind, they listened to me, and they were simply amazing. The pricing is fair and, I feel, very honest. I was offered a great deal for my trade in and I feel like they went above and beyond for me. I will come back when Im ready for a new car!

Mike was very professional and communicated well with me. Car is perfect.

The sales staff at Tooele Motor Company are top-notch. They were there to make the purchase a quick and painless transaction. The finance manager knew what he was doing and got us the best rates for our financing. Best of all was the price. The upfront pricing and transparency for the process was a refreshing experience

Guys and gals that helped me out are great! It is nice to walk in and be known personally.

They had what we were looking for. Everyone there was knowledgeable, efficient and gave great customer service. They gave us a fair trade in on our other car. The dealer we worked with was awesome too.

Needed a new vehicle. Ryan found me one right away that I loved and could afford. He was very helpful and never made me feel pressured. I was dreading going to shop for a car because of past experiences with car salesperson. But Ryan made it not stressful and a pleasant buying experience.

I recently moved to Tooele from out of state. My vehicle was having some issues and Tyler in service took care of them. He knew my situation and took that into account. This was done by ensuring that I had a vehicle at all times. After all issues were fixed I decided to trade my vehicle in. Riley went beyond the typical what can I get you in and out of here quickly. Riley made sure that I purchased the vehicle that was best for my family and I. That meant 2 weeks of communications and test drives. My experience was amazing, they wanted nothing but to know that I was satisfied. I highly recommend this establishment and these individuals for any of your concerns or purchases.

Had to wait almost a month for an appointment for a safety recall. After 3 hours and no update, I call and get hung up on once, then hold for a while, then told they havent started yet because other people are there. What is an appointment for????????? After 5 hours I stopped by because noone could get a hold of the service advisors. Still wasnt even touched.Now I have to find some other incompetent dealership to wait a month again for an appointment.New company, New philosophy just more of the same, no thanks.

This was hands down one of the best experiences we have had at a car dealership. No pushy sales, just down to earth, friendly customer service. We love our new ride and the experience we had at Tooele Chevrolet Buick. Also, Riley, Larry and Brandon were all amazing to work with.

CJ was super friendly and very helpful, teaching us about the Equinox we looked at. We were considering multiple vehicles, and he helped us narrow to this vehicle, by showing us it had most of our wants, and even a couple conveniences we werent aware of.Devin and everyone that helped us with financing were also very helpful and friendly.

Ryan, Riley and Brandon are top notch employees and would love to do business with them again!

Rico was great and it was probably the easiest car buying experience I have had.

Great buying experience. I really appreciate that they gave me an out the door total price over email before I came in.

Ryan, Larry both made the short trip out well worth it. I had been a customer of another Chevrolet Dealer for the past 30 years. That dealership was sold to others and since then I have been looking for a new Home for my business and my friends business and now I feel like I have found that home again. Thank you for the help you provided my wife and I. We really are enjoying our new truck and have already referred a friend to you.

Wonderful experience! Ryan is a professional. Well done. Fine car! Quick and easy to deal with. They had the car I wanted.

I cant even begin to tell you how amazing the dealership was! Im just so thrilled about my new car! And not only my new car, but my new friends there at the dealership. Thank you so much for everything! You all are so awesome!

Tyler was awesome - I was not on the calendar, but he pushed me through, got the part in the next day and got me on the road again!

Took my car in for warranty repair last Oct-Nov 20 (leaking front strut). Had oil changed last month only to find they failed to put the sway stabilizer back on after replacing the strut. Not sure how the tech couldve missed it, ...but they replaced the sway stabilizer. Lesson relearned, ...check that work is completed properly.

Awesome Dealership!Great Buying Experience!Very Personable! Very Transparent!The Price We Discussed Is The Price I Got!I Will Definitely Be Back And I Most Definitely Will Refer Others! Thanks And Merry Christmas!

DONT LOOK ANYWHERE ELSE! Youre not going to find a better experience than Tooele Chevrolet. I drove 8 hours from Montana to purchase a new Silverado from Tooele Chevy and I wouldnt hesitate to do it again tomorrow. Nobody near me could beat their price or give a better trade value. Plus, I was in and out of the dealership with my new truck in less than an hour. Unbelievably great experience. Thank you all!

The dealership made sure to take care of our needs. They even delivered our truck to us and we live four hours away.

It was my first time working with an actual dealership. My sales rep was very personable and friendly, the manager was very nice and explained things so I could understand, and my finance rep did an excellent job of making sure I knew everything about the vehicle and financing.An amazing staff and a great experience.

Bait & Switch, Lack of Integrity! Know before to make the drive.We found a vehicle we liked online and reached to them. They shared the specs and we agreed to a price. To be clear, the sales manager quoted us an “Out the Door” price which includes tax and fees. We agreed to the price. We made the 1 hour drive to Tooele (from south salt lake). Got there, did the test drive and was ready to sign.Then they brought a new sheet with $3300 in additional costs. Said some story about a mistake, that he forgot to add in the taxes. Out the door is out the door. This is after three different people in the dealership spoke about how they are transparent, no drama, easy to buy.Sales manager lied on the phone, lied to our face and then tried to turn it around and say we did not want to pay taxes. I like the truck but had to walk out.I will say the salesman, Brendan, was great.

I took my inherited 1989 Chev truck that has only 38,000 miles on it to have them look at why it is stalling in reverse, when you bank hard to turn. After $1300, 3 different parts, 3 different visits, and the truck stalling in a busy intersection AFTER leaving the dealership, the problem still exists. I had to have the truck towed, and was not compensated for it. Plus, new issues appeared after they worked on it, needing more money to fix. It was a nightmare from start to finish AND they kept the truck for days on end while fixing it. Im new to the area and thought a dealership would be the way to go. Boy was I wrong! After telling the receptionist about the awful service during a call they initiated, the service manager made a halfhearted attempt to call back, but never left a message. Dont trust their diagnostics and get a second opinion.

Everyone is very helpful and informed

My experience here was SUPERB, if I could turn back time I would have walked into this dealership first. They had the exact vehicle I was looking for, the best price, got us all the discounts/rebates we qualified for, all upfront! Everything was straightforward and to the point! This was by far the best experience Ive ever had purchasing a vehicle and will definitely be going back when Im in the market again.

OUTSTANDING service!!! Been going here for years, since we moved to Tooele. Something had went wrong my regular oil change & these guys (Mike & Tyler) went above & beyond to make things right with my Cadillac. These we’re the type of reasons we don’t go to quick lube oil change places. If you want someone to trust with your vehicle that might be like your other family member..then choose these guys! Won’t jerk you around, or take advantage of you & always make things right!!!

I have always been treated fairly at Tooele Motor Company. This is my 3rd vehicle purchase here.

I buy and service all my Chevrolet vehicles with Tooele Motor Company what a great place to do business with. Special thanks to Wayne, Mark and Victoria. I will and do recommend Tooele Chevrolet Buick to all my friends and family

Service appointment was great, nice guy who checked the car in. Love the text communication once the car was checked in for questions. My sales man even walked over at pick up to check on us. They all made it go smoothly.

They were very nice with talking to us about our car and customer service, but they had all the information about our car that was getting serviced and they had us make an appointment so that we could have specific things taken care of. We showed up and they seemed to make an excuse by saying that they didnt know what car it was, and that the specific headlight they didnt have after we set the appointment with them to get that headlight. I am unsatisfied with their service and how they lack the ability to be honest with us about what they can and cant do for a specific price

Great place to buy a car. Riley really went above and beyond to make sure I was satisfied with my purchase. They all want to be your hometown dealership, where you know youll get the best deal and service around. No need to go out of town, Ill surely be back for my next car.

My 2012 camaro was very well cared for & Im particular about who services it.

Salesperson was great... it seemed finance took a long time for everything, but I guess that is normal. We will definitely go back for our future vehicles

UPDATEAfter submitting my review I was contacted by the sales manager, who apologized for my experience. He sent someone to my home to hook the car up to a little handheld to see what codes were coming up. He the called and set up an appointment for someone to pick up my car, take it to their shop and run a free diagnostic. There were several things that were wrong and they were able to fix everything and I only had to pay my deductible. They even brought my car back to me. I couldn’t be happier with the way they stepped up and owned the situation. Really, they went above and beyond. I have changed this from a 1 star to a 5 star for the way this was resolved. Thanks Mike and staff!!I scheduled an appointment to get my car looked at and when arrived I was told that they couldn’t even look at it for 2-3 days. I confirmed the appointment through text every time they sent me one. They should have contacted me to let me know they were backed up and rescheduled my appointment. Instead, I took time off work, which cost me income for the day, called someone to come with me to give me a ride home, inconveniencing them, and I’m going to have to turn around and do it again for the next appointment. This cost me time and money that I can’t afford to lose.Customer service here is very poor.

My experience was very positive. No pressure, dealt with one person, in and out timely. Finance had papers filled out and the signing went very quickly. Salesman was patient and explained the nuances on my purchase.

The TMC website refers to themselves as A new company. A new philosophy. I bought a new 2019 Camaro here about two weeks ago and they lived up to that stated philosophy.I shopped around from Layton to Provo and nobody was even close to their prices or customer service. I highly recommend adding Tooele Motor Company to your list when looking for a new car.Id like to thank Devin and G.M. Mark and the whole staff for a great car buying experience. Everything was upfront with no haggling and no nonsense.

Great service, good people

The dealership was very helpful was clean and Crystal the sales lady was fabulous. I got a fabulous Brand new car at a good price. I would definitely recommend the dealership for your car buying needs. All the employees were very kind and helpful went out of their way to Make sure I got the car that I wanted.

Excellent customer service! Staff is very friendly and very quick and easy to work with. Great dealership to do business with.

Working to make things right

Once again we left extramly happy thanks to Thomas, Mark, and Cody. Service was amazing and surprisingly fast. We expected to be there all day and feel pressured but in reality the process was smooth and fast and they listened and provided exactly what I wanted. I know if I ever buy another car or family ask I will be sending them your way. Thank you again!

I just bought a brand new truck from toole motor company and it was an awesome experience. Ill never get a vehicle from anywhere else. This is the only dealership you will find a lifetime warranty. The people are awesome.

Excellent dealer, refreshingly honest and helpful. It was definitely worth the trip!

Very disciplined and knowledgeable of products. Hospitality was great

We were very pleased with the service, price and attention to detail.

Tyler was my service rep very nice young man treated me with respect everything was done in a timely manner and perfect as usual thank you so much for who you guys are

Best place in town to buy and service your vehicles. Friendly down to earth staff willing to bend over backward to help someone out. Lifetime warranty on all new cars is cool. Plus they have a 7 day money back guarantee on their used cars. I highly recommend Tooele Chevrolet and Buick

Great customer care, fast and complete service!!

Thomas, E.T, and Devin were the best! They made the whole experience pretty much painless, and I would recommend Tooele Chevy Buick to anybody!

You Guys were Awesome! ET and Will did great! They made the whole deal so easy, and with no pressure. It was a great experience! Thanks again!

One of the best experience buying a car. Friendly people.

Great customer service and best price on the used truck I bought, Thomas was a great sale associate and would highly recommend sending anyone there for a new or used vehicle.

Mark Kruse is simply the first guy who dropped the real number out of the gate that Ive seen in 30 years of buying cars. He went way above the trade figure I was expecting and hammered the truck price. I didnt even negotiate from the first printed number because it was fair for all involved. Then they obtained a great rate. Then they offered to take care of me for additional parts and install. I have already recommended Mark to two of my close friends who have also purchased vehicles from Tooele Chevy and they got incredible deals as well (3 sold within a week). Charley Gould was an excellent salesman for all parties. Their team has our highest recommendation. Paul Lydolph III

Oil change and tire rotation took 2 hours and 20 minutes with scheduling a appointment. Awful service.

2 hours and 20 minutes for oil change and tire rotation. With a scheduled appointment, seems unreasonable long. Especially if you drive from salt lake and add another hour travel time. NOT HAPPY

Friendly service. Technical experts. Nice waiting area. Had me in and out in a hurry and didnt leave out any of the details.

Everything was great except they forgot to reattach my antenna.

We had a great experience buying our car at this dealership! The customer service was excellent and we loved working with Natalie. This was the best experience weve had buying a car.

I appreciate the shuttle service and LOVE having the complimentary carwash! Thank you!

Excellent customer service from sales to management to financing. Thanks for going above and beyond for the test drive and the deal.

I had my vehicle in the shop to diagnose a binding/popping noise in the front end. the best they could do was say the exhaust is rubbing the rear shock. anyone who has a clue about vehicles would have test drove it and would have been able to tell it wasnt the exhaust rubbing. that has been like that since well before the front end issue. this is the second and final this waste of space dealership will touch my vehicle. The last time it was in, the great electrical expert there couldnt figure out how to check fuses. After spending almost a $1000 to troubleshoot/fix an electrical problem, the vehicle sat there for a while with no progress. I got tired of waiting and picked up my vehicle. I spent an exhausting 5 minutes checking fuses and found 3 blown fuses. Everything was just fine after the fuses were replaced. Whoever is hiring these mechanics needs to be fired.

Absolutely love this dealership. From Kery to Matt to Rowland! Everyone made us feel welcome, we got to shop at our convenience and felt no pressure. Everyone made sure we knew everything about the vehicles we looked at and work to find the best financial decisions possible. This was our second car from Tooele auto mall and we will be back. You can bet wed send friends or families there as well.

The service department was really friendly very knowledgeable took care of my issue with my vehicle right away although I had to wait for better transportation to come back to transport me back home while the car was being repaired and I was there for three hours waiting for them to go to Rush Valley Utah and back to Tooele and I finally just got my own ride before they even got back to the car lot so their response time on returning their customers back to their homes need some work but all all in all I give them three stars for the service department they didnt excellent job Monty is the man to go talk to thanks Marty you are the man

When we showed up at the lot I was very doubtful that we would have much luck. With my credit score not being awesome and no down payment available, Richard and the team made it happen for us. Thank You to everyone that went the extra mile to put us in a great car and give us a wonderful experience. You guys are awesome!

They were very understanding about what we wanted and did everything with patience for our demands. I have never been to a more understanding and extremely friendly dealership in my whole life. Excellent experience!!

I had an appointment on Friday 3/6/2020 for warranty work on my 2014 Chevy Silverado. Upon return of the vehicle and driving the 2 miles to my home several dash lights came on as well as the truck did not want to stay running. When picking the truck up from the warranty work was only informed that the check engine light was coming on. However, on 3/12/2020 the service manager said the vehicle was not wanting to stay running while in the shop. I called the dealership after speaking with an employee and was told to bring the truck back and service would attempt to look at it on Saturday 3/7/2020 or at the latest Monday, 3/9/2020. It is now Thursday 3/12/2020 and finally got results by speaking with the service manager. There were several excuses given between Monday and Wednesday as to why the vehicle work had not been taken care of or even examined closer; the technician was sick; technician was late to work…… I am not sure at what point it became acceptable to push the issue of employees not coming to work/ able to perform job onto the paying customer. It is not as if the services are being preformed free of charge or was offered a loaner vehicle for having the vehicle in your shop nearly a week, when it was only to be there for 2 days or at the worst 4 days.

Best customer service. Best prices. Excellent selection of vehicles. Definitely worth the drive out.

My husband and I had an emergency situation and the whole crew here helped ease us into a new vehicle after thoroughly discussing our options. The waiting room was stocked with snacks and refreshments and, if that weren’t enough, the dealership is situated around everything you might want if you needed food, or other necessities. We left pleased with a 2019 Chevy Equinox! Thank you performance auto!

Tooele Chevy Buick is amazing! I will not go anywhere else to buy a car ever again! Their service is fantastic and they are very honest and upfront with everything they do. Highly recommend them!

I was treated so good and definitely had a great experience. I would highly recommend

Very incompetent and dishonest service department. A very wrong misdiagnosis. Told me I needed a new transmission. Quoted me a very outrageous amount. Decided to get a second opinion. Took it to a transmission specialist. They questioned why the cat was even there; told me the transmission seems normal and nothing wrong. I then had the car taken to a different mechanic (the new car dealership I bought the cat from). They tell me I have a bad wheel bearing and bent control arms. Strange. How do we go from that to that? Dishonesty and incompetence.

Everyone has been fantastic.

If you are ever in Tooele and need help with your automobile please go see Autumn at Tooele GMC. EXTRAORDINARY service to say the least. I will not deal with any other dealership other than Tooele GMC after my pleasant experience that I had at Tooele GMC! THANK YOU GUYS! AWSOME!!!

Very professional, nice and extremely thorough.

I had to wait a long time to sign papers. Other than that my experience was great! The staff was friendly, and very helpful!

Tooele Performance Chevy/Ford is amazing. I have bought 4 vehicles there through Will Asay. The whole team is amazing. Eric, Nathan, Victoria, Austin, Brandon, & Ryan to name a few. Last but not least Monte and Dominic in the service. I highly recommend!!!

I had these guys work on my 2009 Chevy Avalanche. Gave them the keys Monday and asked them to work on it whenever they had time throughout the week and they called me Tuesday morning saying that it was done.They replaced the evap sensor.Great experience - Wyatt in the service department took good care of me.Matthew - a sales representative was willing to assist me looking at cars. He came across as very diligent and not aggressive. If I buy a car from this place, itll only be from him.Thank yall!

Had a appointment to get my truck fixed that i made a week before dropped off my truck at 8am like the appointment said and at 12:30 my truck had not even been looked at. Why have appointments if they dont matter. So I went and picked my truck at 230pm with nothing done to it

Tooele Chevrolet Buick is awsome they just helped me get in to 2019 SUV. Also everone that works there is awsome.

Well they need better service help very displeased. I felt like they wanted me in q vehical that they wanted me in. Not one that i wanted.... Thumbs down. Gonna rate them 1 star

They were so helpful and understanding if I buy another vehicle it will be there. And I love the fact that they have a room full of toys for the kids and made the process so much easier and I forgot my CD in my vehicle that I traded in and they were kind enough to mail it back to me it was amazing!!!

Went into look at a van went ahead and bought. Was finalising deal and they foind me an even better deal on the van. Thank you very nice and easy to work with

Not only was the problem with my car fixed, but the staff was courteous and attentive to my concerns. I particularly appreciated the rides I received from the dealership to my home while my car was being fixed, and from my home to pick up my car.

We love to support our local businesses, but will under no circumstance ever go back to this dealership. Every experience from looking at a new vehicle to having our vehicle serviced has been a horrible experience. I had a salesman lie to my face when asking about the Chrysler Town and Country being discontinued with the new arrival of the Pacifica and they lied saying they werent aware of that. I know salesman are usually dishonest, but anyone who does their research knows that fact. We have had two new vehicles (not purchased at this dealership) serviced at this dealership and each service was not completed properly (which required a return visit to complete) and fluids were leaked onto the engine. Not to mention that during a simple tire rotation they didnt switch the tire pressure sensors and fluids were not even topped off. Now of all things my husband calls for a quote for a routine service (hopeful that since the service department is under new management things will be different). Well instead of calling back with a quote we were scheduled for an oil change! That is an example of what horrible service this dealership provides! Honestly I wouldnt even trust them for a simple oil change and would rather go to Jiffy Luve or Grease Monkey. This dealership needs some serious help! We will be driving out to another Chevrolet dealership for our services and a new vehicle.

Awesome, excelente

All of the staff are very helpful and super friendly. 5 stars for sure!

I really appreciate their professional manor and care and kindness thank you I will be back

Took my GMC truck in because I had a tire that kept going low, found a nail in it. The service department was happy to help. Didnt even charge me for the tire repair and even readjusted my TPM system to show the correct tire in the right place. Waiting area was fully stocked with all kinds of coffee, tea, soda, and water. They even have popcorn and candy. Total cost zero, rare to find a place that will do work for free nowadays.

They took great care of my truck and then were amazing with my car.

Oil changed- fast courteous service, at a good price and thank you for the car wash!

Dealership was great--kept me informed--relaxing waiting room--clean my car after they changed the oil and rotated tires

Nice salesman easy sales process fairly good deals

Worst service and customer service ever! Rude, lazy and incompetent. Its very sad that I live in Tooele and in order to get good, reliable and friendly service I have to go to west Valley!

Will went out of his way to make sure Im was happy

Everyone there is so nice and when things when wrong, because thats just the luck of s first time buyer, Ryan was so nice and helped us work through it.