First of all, the movers arrived 3 1/2 hours early. I was not ready for them when they arrived. They moved things which were not to be moved, but should have been left with my ex-husband. I had to return these items to him. Secondly, they broke/damaged several of my items. They even dropped a chest-of-drawers down my stairs! Lastly, after contacting them regarding damaged items a representative did visit my home, but there was never any follow up or resolution. I called them regarding a resolution and my calls were never returned. I would NEVER use this moving company again. Movers were unprofessional and even asked if they could come back on Tuesday to finish the job (this was Saturday). They did not bring a big enough truck and I still had to find someone to move many of my boxes. Movers also decided to take a 15 minute break at Love’s Truck Stop. I wasn’t made aware I’d be paying for this also. Totally a nightmare and unacceptable. Save yourself the headache and use a different moving service.
If I could rate zero, I would. Incredibly rude. Unprofessional. This is only in reference to office staff or “customer service.” Haven’t met the delivery staff because the truck with my appliances on it broke down and apparently no backup plan. The staff member who called to cancel was rude from the start and unapologetic. Would not recommend to anyone.
They are so friendly, helpful, efficient and made my furniture move easy. It was such a relief to finally have it done as I rescheduled a few times. Debbie and the people in the office are fantastic. I would recommend to everyone!
I would definitely recommend this company. I used them twice in a matter of two weeks. Once to move us out of our home and into a storage unit, then again to move us out of the unit and into our new home. Both times the movers were professional and took extra care to make sure our belongings did not get damaged. John, Michelle, Colt, and Nate were all wonderful. I also want to specifically name Becky and the woman who usually answers the phones (who I unfortunately don’t have her name). I had to reschedule several times because of circumstances out of our control and they were always incredibly nice and accommodating for what we needed.
Eldred packed some especially fragile and/or special items for us, and arranged with a national mover for our out-of-state move of all of our household goods. The packing team showed up on time for packing, and the crew worked efficiently to pack some very dear and fragile items, writing special instructions on some items to ensure it was handled appropriately on the truck. When the national mover had difficulty sending a driver to Terre Haute on the original schedule, our Eldred rep (Becky) immediately offered to store our items at no charge. When that scheduling issue took over a month to resolve, Eldred continued to store our household goods, and also ran interference for us with the national mover. Becky is terrific! I cant say enough good things about how good she is to work with. And when our items finally arrived (again - no fault of Eldreds that receipt was delayed), everything that Eldred packed was perfectly intact. Kudos to the packing team for their success. Becky and Eldred went above and beyond to help us with this move.
Amazing ppl and amazing work very happyThank yall very much
I would not recommend this company! I just moved into my new home and finally started to unpack my belongings. I noticed my foam mattress $325.00 was missing. I called Eldred and she told me she was not informed of anything left in the truck.I suppose its my fault because when I asked the lady if that was everything from the back of the truck she said yes, I checked it I should have checked it myself.I noticed on some of the other reviews some people were complaining about theft, its a shame when you pay good money for a service and give a great tip that this happens.
Great experience! Movers were on time and so efficient! Polite and professional! Went above and beyond to make sure everything was in order before they left. Definitely recommend!
Good moving company. They did everything on time professionally and they were nice and polite. I will give them five stars and I recommend them.
Do not use this company under any circumstances. When the packers arrived at our home, my husband and I knew we would have problems, and we definitely did although we never expected THEFT. Two women packers, one of them named Lori, packed my handbags in two enormous boxes and smashed them in the boxes with a full sized fan on the top. I had to stop them and pack them myself. When I checked the wardrobes after they left that day, one of the packers had placed two of my best professional suits on top of the bar in one of the wardrobes, so I unpacked and repacked several wardrobes. My husband repacked many items from the kitchen because we were concerned about breakage.In addition, my husband and I packed at least half of our belongings ourselves (not counting the wardrobes and boxes we repacked). My husband packed his entire workshop on his own plus our fine china and crystal because we didnt trust these packers. We bought our own boxes and tape for all of this.On the day before the North American Van Lines truck was supposed to arrive, we received a phone call from Becky telling us we did not have a truck for the scheduled moving day of June 4. She said that we might have a truck in the next few days, but we did not. After numerous phone calls with North American, we had a driver from Allied for June 11. Because my husband and I left for our new home, we asked a friend to observe the loading. The moving team bounced a glass case down the front stairs and broke the mirrors in it. Glass inserts for our dining room table were broken when they arrived in Georgia.Worse still, Lori (that packer) stole 5 area rugs from our home, three of which were custom made. She put these rugs in her truck and drove off, telling our friend that we hadnt tipped her and she was going to take them. She also told our friend that we had told her she could have them, which was ridiculous. The reason we didnt tip her was because of her poor job packing. Why would we tip someone who didnt even pack all of our belongings and when she did, packed them so badly that we had to repack boxes and wardrobes? Thats not why we paid for a moving company!When our belongings arrived in Georgia, we were missing so many items (in addition to our rugs) that my husband had to return to our house, pack the rest of the items, rent a trailer, and bring the rest to Georgia. When he went to pick up the rugs that the owner found at Loris home, guess who was still working there? Lori. In other words, the owner didnt care that she had stolen our property.Im working on our claim right now, but nothing can repay theft, inconvenience, and hardships we experienced from this business. If you dont mind theft, breakage, repacking boxes, and packing lots of your belongings on your own, I guess youd like them. If you care about your belongings and like honest employees, run before you call Eldred. HORRIBLE experience.Part 2 We are appalled that Lori actually said that we gave those rugs to her. Nothing could be further from the truth. We NEVER said she could take anything, and we certainly wouldnt have said this about rugs that were custom made with specific pads made for them. She is lying, and I intend to contact the police. Why in the world would you take her word for this against ours?Secondly, at no time did you specify a number of boxes. Thats ridiculous. We hired you to pack, and we did not intend to pack what we did.Finally,. why in the world would we accept storage at your facility giving the shabby way your packers had treated our belongings? Ive filed complaints with several agencies, and now, I see that I need to call the police because you refuse to accept our word for what happened. You are dishonest and run an appalling business.
Great experience. My 3rd time using their service.
We have never hired professional movers before until now. We decided to check with Eldred this time to see if hiring out our move would be feasible. From the very first call, we felt we were heading in the right direction. The office staff was friendly, knowledgeable, and extremely easy to work with. The moving crew arrived this morning and were immediately on task. The crew (Brandon, Bryan, and Rick) were pleasant to work with and extremely professional. They were kind, considerate, and treated us and our belongings with respect. We loved the way they worked as a team and were so easy going! We were amazed with how quickly they loaded our furniture and how efficiently they packed the truck. All three of the crew were extremely gracious and courteous at all times. Even though it was 93 degrees outside, Brandon, Bryan, and Rick never slowed down! They had the contents of our house loaded and unloaded at our new location in five and a half hours, and the expense involved was far less than we expected. It was reasonable and fair. Our overall experience was fantastic. Hats off to Brandon, Bryan, and Rick!!
Just had my move this morning and what a fast and reasonable priced move and I didnt have to worry about anything. Will definitely use them again. Thanks.
Would not recommend! The movers were very nice but I had an important item damaged and they said they would reimburse me but did not. I have called the local office several times and have also spoken with the owner and only get the run around. It’s been 3 months now- they do not intend to pay! Not a reputable company!
My wife and I had a great move . The men were very careful and respectful of our items. We did the right thing by hiring movers . We will certainly recommend Eldred Moving to our friends.
This was a very professional company. I was moved by Rick, Brandon and Jeremy. They took very good care of our belongings. This is the first move the wife did not find something wrong with. I highly recommend these gentlemen. Thanks guys.
They took great care with moving all of our items, which was one less worry for us. The office staff was friendly and helpful, and the movers were professional. Were so happy with the job they did! Highly recommend!
Having moved multiple times and used different moving companies, I was less than impressed with this company. They dropped a few boxes and several items, mostly irreplaceable family pieces, were broken. A family member of mine also used Eldred and had a piece of furniture damaged. They have been trying to get that damaged reimbursed for months, without success. I would not recommend this company to others.
They were fast & very nice. I would definitely recommend their services as movers.
I had a wonderful experience with this company. Will definitely use again!
I have used Eldred Van & Storage multiple times for moves- they are always timely and efficient! They take the stress out of moving and ensure your items are handled with great care!
Great service and profesional. Friendly.Thank you so much100% reliable:) very happy
These people are not professional movers. They are hacks that brag about when they dropped out of high school. They not only damaged the washer and dryer, Over $20,000.00 in property came up missing. We filed a claim with Eldred, they did NOTHING. If your that hard up for a mover, make sure you see and photo copy their bond and insurance. You’ll need to go directly to them. Old man eldred just gave us lip service and ignored his company’s horrible nightmare. The crew leader asked us both for controlled substances. (We don’t even know how he knew we had them), he got a, NO! Our insurance co. Reimbursed us for appx half, then went after them. The old man just doesn’t care. Just what kind of people can you buy for the 8 dollars an hour they Told us they made. A police report had to be filed. The detectives interviewed 6 of them and basically went nowhere due to no one ratting one out. However, it would have been impossible for just one of them to get away with all that. DONT USE THESE PEOPLE. Try hiring college students from ISU.Heard they are honest and do great work for half the price.
Worry-free. Services above par than others I have used. Company delivered as promised. Thanks!!!
They have a bit expensive rates, but might be the best treatment I would hope for. They moved my luggage from the storage and took the time to set them up for me, and they were 5 mins ahead before our appointment. Strongly recommend them.
Absolute trainwreck. Hired three movers. One was injured within 15 minutes, another left (wandered off???) within half an hour (we never did get the 3 movers we asked for). Didnt pack their truck the right way (left two big tables till the truck was 95% full so we had to have them come back the next day). Damage to the old house, the new house, and the furniture. Offered us a discount, but it still would have been better / cheaper to hire people off Craigslist and rent a U-Haul. It was a royal mess.
Great people. Worked fast, smooth, and got everything done nice.
Just witnessed very aggressive driving and speeding 45 mph+ in a 30 zone, someone is going to get hurt!
Friendly and professional. Very good service.
These folks are great to work with
Good people
Great people
Blah blah blah
Great people