We purchased our countertops through Custom Stone and the process was smooth from start to finish! They made sure I had seen all selections until I found something I absolutely LOVED and that went well with the style of the rest of kitchen. Curt came out to do the measurements and was very knowledgeable and eager to answer any questions we had. We had a section of our island with a post built into it, and he was confident and knew exactly what would need to be done in order to template around the post so that everything would be flush and look like it belonged there. This is definitely what brought our whole kitchen together! We also got our sink here and is one of our most complimented pieces in our new kitchen!! Great experience!
Custom Stone Products worked with us hand-in-hand to help us take about 20 years off of the age of our home. The overall tone of our kitchen was brightened dramatically as we went from black tiles to this very modern color and patterned granite surface.The same black tiles were used in our Master bath as well, and C.S.P. was able to help us upgrade those twin sinks and counters as well....so much easier to keep clean, too!We are delighted with the outcome - Custom Stone Products were excellent partners.
Great place for quartz and granite countertops. Lots of choices. Camille House worked with us and helped us through the process. I would give her 5 stars!!. Some cabinet parts were missing and there was a delay in cutting our slab surfaces. However, Camille and the install crew came through though and worked with us and did all they can to get us taken cared off. There was a couple days delay but they finished the job and we appreciate their efforts. I would work with Camille again. Thank you!
This place could have gotten 5 stars. However my bathroom vanity project took months. I finally had to threaten them with wanting my money back to get an installation date. Was scheduled for 8-10am. They called the day before to confirm snd told me it would be closer to 10 than 8. I said that was fine. I called them at noon to see where they were. They finally showed at 1pm. All I ever got was an apology. Apologies mean nothing when u hear them from the same place over and over again. I believe if they truly meant it they would have given me a discount due to the time it took. So unless u have a big job or months to wait I would suggest looking elsewhere. Its really a shame because when they actually do the work it turns out well.
I was thoroughly impressed by the quality work the installers provided and the level of professionalism shown by office staff at Custom Stone. They took great care to ensure that our dream kitchen became a reality. We genuinely enjoyed the creative process we experienced while designing our remodel. 10/10 Would recommend again and again!
Custom stone was an AMAZING experience and a easy process to get the countertops I wanted. Everyone in the office is nice, proficient, and has very well knowledge of the job they do. To the ladies and gentlemen that work there you guys are excellent. I recommend anyone that needs cabinets, countertops, accessories and more to CUSTOM STONE! I will be using them for any more of my needs.
Terrible! They cut the wrong color we asked for. Kept putting us off after several repeated visits. We even tagged the color of the marble that we wanted. They put us off for 8 months! The woman at the desk has a GOD complex. Rude with terrible customer service.Refused to refund our money. I told her wed be back. I meant with our lawyer. She said she would refund the money via check within the week. Ill be looking for that check! Otherwise its small claims court.
We purchased some quartz countertops from Custom Stone Products and had a completely positive experience. First, the selection of products was massive and they had many samples for viewing. The speed and delivery and install was all VERY quick and worked out perfectly. The guy who came and measured was very knowledgeable and was able to discuss our particular install, answer questions, and offer some guidance on how the process would work. Again, very professional and knowledgeable. He also had high-tech equipment to help with layout and measurements. Everyone we interacted with from Custom Stone Products was very helpful and worked with us to guarantee and great experience. We highly recommend using them for any of your building and remodeling needs!
Extremely happy and impressed with the knowledge of employees about their product. From selecting, purchasing and installation I was kept informed and advised on what product would best fit my needs. The installation crew was professional, courteous, and knowledgeable. All my questions were answered promptly. It is nice to know that companies like Custom Stone Products still appreciate, and put customers first. I will be using them again for future projects. Thank you
Both Brittany and I absolutely love this place. They offer excellent products and superior service. Complimenting a companys service is a mouthful for me, and Custom Stone knocks it out of the park. Tanya and Tyler are especially excellent at helping me every step of the way including, design, estimates, purchase and installation. They both are awesome!!
The appearance my new Granite Counter Tops made my home feel more brighter as well as added value to my home.
I highly recommend Custom Stone Products! My new granite countertops look amazing! I can’t believe what a change it made to my kitchen. Tyler, Tanya, and the rest of the team were cordial and communicative from estimation through installation, helping me find something beautiful within my budget. Thanks for making a dream of mine come true!
I had a granite counter put in from Costume and it’s beautiful! I love it! They also tiled my backslash and it’s divine! I couldn’t be more happy! Thanks!
I was very pleased with my experience with Custom Stone Products. I selected a granite counter top for my remodeled kitchen and bathroom and they are beautiful! I would definitely recommend Custom Stone to friends and family.
The customer service I received from Custom Stone products was superb! I financially didn’t think it was possible for me to remodel my kitchen but they worked with me to stay within my budget and came up with creative solutions. I since have remodeled both bathrooms and used them for my beautiful quartz countertops!
Very customized and easy experience! The staff was friendly and knowledgeable. Will definitely use them again!
Custom stone products did great work and helped me stay within our budget on our kitchen remodel! I highly recommend them for countertops and backsplash! Very Pleased
I highly recommend Custom Stone! They were very nice and helpful. We love our new beautiful bathroom countertop!
Great people. So many people go to big chain stores and many times they are more expense and dont provide the customer service that small companies can provide. If Custom Stone products treats larger jobs with the same customer service and support as they did with our small bathroom remodel I am sure everyone will be happy with all of their services, They came onsite for measurement and installation for a cheaper price then simply buying from other local chain stores with no in home assistance.Thank You
I would highly recommend Custom Stone. They were easy to work with and did a great job on the installation of our granite countertops and sink.
My countertops are gorgeous and the installation crew was amazing. Customer service at a Custom Stone Products has some serious glitches- especially when it comes to communication. Once they figure out how to deliver customer service that is on par with the installation team, this will be a first rate business.
One of the best experience I’ve ever had from start to finish. Tonya was exceptional with her knowledge of the products they represent very happy, can’t say enough about this company!!!Thanks From Tom and Traci!!!!
They were able to take my old countertop and make one exactly like out of granite. It goes in my RV and there arent any straight edges on it at all. They are all curved. It fit perfectly and looks nice.
I would highly recommend Custom Stone Products for your countertops. We chose a beautiful granite top. The price was below what I was expecting. Their work is top notch all the way through the process from selecting and ordering the slab, to the laser measurement of our kitchen, to the final installation of the countertops. We are so happy with our new countertops.
Poor customer service been waiting 3 months for them to install a in stock slab of granite .
Always a fun staff to work with