I called to get tires and a few other minor repairs situated for my daughter. Phil and I discussed what I wanted, what my budget was, and other things that would be nice to have. Phil made sure we had everything we needed. I called just before noon, and he had the tires in early in the afternoon. When my daughter got there, they took great care of her!
Phil and his team saved the day!! Backstory, I had a new set of tires and alignment two days prior to our trip at a Austin Goodyear location. We get on the highway and the van starts pulling to the right at a dangerous level but we’re well past our location and don’t have time to turn around as we need to get to the cabin before it gets too dark.Contacted two other locations on the way but they were understaffed or overwhelmed. Phil’s location was busy as well but he understood our situation and calmly had updated that they would get us taken care of efficiently.As promised, he took our van in evaluated and fixed the alignment while we grabbed lunch quickly and we were on our way. We can’t thank Phil and his team enough.He was kind enough to show us the results of the misalignment and the adjustments that were made.Grateful for their help. This location is top notch and does great work efficiently.Thank you again.
Phil Oehm helped us out on a rough day. Got a flat on the way to my daughter’s wedding. He and his crew got us back on the road right away and we didn’t miss any of the festivities. Thanks, Phil!
These nice folks have helped us out twice now with our Jeep Wrangler. We have had 2 unrelated issues that left us stranded on the side of the road when we were in a big hurry. After how responsive they were in the first incident we elected to have the Jeep towed to them again this week for a brake issue. They looked at it right away and spent a significant amount of effort trying to diagnose the issue. While they couldn’t resolve the 2nd issue since it was a computer problem, they recommended a nearby Jeep dealer who was able to get us back on the road the same day. They’re not the closest Goodyear to us but from now on we’ll take our cars here for tires and service.
I recently had breaks done by Goodyear in Belton, of which I had an issue and more so, questions concerning noise coming from back left tire. Although they told me it was my ebrake, I asked can you look at it, and I would pay, but they would not, upon excuses.I took my truck to Temple location, very polite and understanding, looked at the situation, advised me to a resolution, and I am very please with thier attention to details and, yes, I paid for the services needed.Bottom line, I would recommend Goodyear of Temple
Me and my partner just came to Goodyear and they were so nice and helpful. We brought our car because it kept bringing up a Low Tire pressure light and even after we filled it up it only went away temporarily. They took a look at our tires and fixed it in less than 5 minutes. I would definitely come here again when I get car troubles!
Friendly service. I was just driving through and they attended efficiently.
Had lots of questions about the best tires for my truck. They took the time to go over all my options. Very knowledgeable and friendly staff, I highly recommend them and will use them again in the future.
Great service. Im very satisfied and will only go to Goodyear after this experience. The staff was very professional and friendly. The work was awesome and fast. I will be recommending this business to everyone I know.
Went to get tires dismounted. Super friendly staff. The two gentlemen that put my wheels in the back of the truck were super careful with them. I was really impressed.
Temple Good year was great. Got my car in and out in a jiffy. Great service and expertise. I will come back.
Had a blowout on the side of the road they had us back and running within an hour. Lee and the staff were very friendly! Thanks guys!
The Temple, TX Goodyear was fantastic. They were so helpful and kind. I cannot wait to continue business with them!
Great crew working there.
Always awesome staff. So helpful and always makes sure I get the best deal for a good price.
Beyond friendly. Great service. Highly recommended.
The man up front was very rude and unprofessional. Did not take the time to explain anything. I got there right when the place opened and waited one hour before they even took my car in. Making appointments doesnt get you faster service either. I had to wait for almost three hours the last time I made an appointment. Would NOT recommend the temple location at all. If anything, go to the belton Goodyear. The guys there are very friendly and professional.
Great service very kind and quick to fix my tire
Got a flat on a trip, Goodyear helped us not only get a new tire, but helped us get a great deal on warranty for our tires! Staff was amazing!
They were quick, cheaper than every other place I called, and super friendly
So I just wanted to give Lee a shout out! He is awesome. I pulled in after my 12 year old daughter spilled an entire large cup of fresh lemonade all over my brand new 2020 Equinox passenger side! Needless to say I needed to clean up the mess and quickly! He got me paper towels, came out with a trash bag and cleaner and helped me clean my car! Absolutely amazing :-):-) Would definitely recommend them for customer service :-) I was on my way to Baylor for my infants speciality appointment and wouldve been late without his help. Thank you sir!Brittany
We trust our fleet of family cars here. Knowledgeable staff, quick service, quality work.
Phil is awesome at Temple Goodyear! Great service!
Got there early, so there was no wait. Was helped immediately, described my issue. Got a quote and let them do their thing. Other issues popped up, saved those quotes for later visits.Really helpful staff.
This place is awesome. They took care of all my needs and overall the customer satisfaction was great. 4 new tires, wheel rotation and brakes for a good price. Thanks guys.
I put a leveling kit in my truck and they realigned everything within a reasonable amount of time. I wish they would have got it done right the first time. But it was a lot of different things that added to the list of things that could go wrong. There were a lot of changes to the front end. 3 year plan is the way to go if your working on your vehicle, or if you plan on getting new tires, bigger tires, rims, leveling kit, lower or lift kit. For three years you can go, no questions asked and have your vehicle realigned for free.
Just wanted to drop a line, and say thank you. Recently I went into your Temple TX location, and Phil helped me out. Was having some issues with how my vehicle was running, and as a ASE certified tech myself had tried stuff on my own like tune up, and throttle cleaning along with some fuel additives, nothing helped. Phil recommend there fuel and top engine clean, and it was just what was needed. The vehicle is running better than when I bought it used. Looking forward to many years of future service
We tried a local repair shop for over two years and ended up coming back to Phil and Lee. Great service (if not a little slow sometimes) and thorough. Theyll work with you on large jobs to get the best deal. One concern was that both my daughters car and my truck went in with working ACs and came out with broken ones. But true to their word, they fixed them quickly.
None. its my car service place.
Phil & his crew were outstanding. Came in last minute to check a tire leak & they figured out the problem, sealed it, & even replaced my tire pressure monitor sensor for an affordable amount. Even joked around & felt at home while waiting. Best service I’ve had at a auto shop!
Very helpful and honest
Goodyear in Temple Texas are very professional and customer friendly. Thank you
All of the people who work there are very friendly and helpful. Front desk dont try to oversell you services, they will a find a way to help you with discounts that you may not know of. Comprehensive inspections, tire rotations and fluid fill always come with the oil changes. When they find issue, they always give you a written estimate, I tried taking one estimate to a competing place with the hope of getting a better deal. It would be a mistake to take your vehicle to the Dealership for routine car maintenance, you get better value from them. The BEST time to go is Sunday Morning, Best service around!
Exceptional customer service. Was told by another mechanic that I needed brakes but after inspecting the vehicle discovered I did not. Honest, courteous and professional. Got me in and out quickly for oil change. One of the best experiences I have had with vehicle repair.
Fast, friendly service. Called before doing any additional services that were offered and suggested.Glad that I found the same friendly, efficient service that I could rely on that I had in Tupelo at the Goodyear store, that I had done business with since the late 70s.
Very professional and great customer service. I recently had an oil change and was also provided estimates on work needed to be done on my vehicle. Assistant Service Manager, Matt Moe Dees is always pleasant and professional. He exemplifies a sense of knowledge, patience and is very polite. I am new to the area and am glad to have found an auto service center that can provide A+ quality service. I will definitely be a repeat customer.
I wanted to give them 5 stars after my first few trips in after buying a set of tires and 3 year alignment $$$ I took my car in for what I thought was one last alignment after making many suspension changes. They told me I needed new rear lower arms when all I needed was to tighten the nut. He could have spent 10 seconds to torque it and set the rear toe but instead let me leave with a wobbly lower arm and .17 thrust angle. This is not a good mechanic but a close enough mechanic. I would not recommend them for mechanical work of any kind but I do love my tires so 1 star. I adjusted the rear toe myself and eliminated all of the thrust angle. Shame on you close enough mechanic you know who you are. Take more pride in your job, do you even have a 17mm socket and 10 seconds of spare time?
I own four vehicles and get all my tires at this Goodyear. I always buy the Tire and Wheel Warranty, which gives me free rotations. I also purchase the 3-year alignment guarantee, and they check and adjust my alignment every time I get the tires rotated. I have trusted them to do radiator flushes, power steering flushes, throttle body cleaning, and a whole lot more. Good, friendly staff always. Prices are BETTER than any dealer.
Great customer care and really knowledgeable and helpful with automotive issues definitely worth going to for any automotive issues.
Excellent customer service! Mechanic’s were polite, knowledgeable, and quick. Our car was in and out of the shop in just a half hour!
Thoughtful service. Quality workmanship. Trusted expertise.
Nursed my vehicle back to health. Staff was professional and courteous. Thank you. They are pricey, yet pretty fast.
I went with two defects. My back up lights and my headlights. They fixed them both while I waited and were very curtious to me and explained everything in detail. They even offered alternative choices. They are the best.
Kyle from Corpus is congenial & knows his stuff. The manager, whose first name I dont remember, but whose last name is Oehm,(sp?)was fantastic. Im on a fixed income and he went above and beyond in digging up discounts I may be eligible for... thanks guys!
I had a prior experience with this establishment dealing with my lady tries and they were nothing, but upfront courteous and honest. So, unexpectedly my head light went out this morning after work and after a hour of messing with it I still couldnt fix it. When you have extremely large dinner plate size hands trying to fit your hands in a headlight area(not such a good idea). Thats when a Lightbulb went off in my head...... take it to Goodyear. I was treated so good before. Upon entering I was greeted by Phil. Gave me a honest price no hidden fees and recommend that I come back later at a time that was less hectic so that I could get in and out with less hassle. I listened came back later explained the situation to Kyle and he gladly handled my problem with a smile on his face. I would recommend this Goodyear location to anyone.
Went in today and got new brakes and the ventilation cleaning. Super happy with the service I recieved! The ventilation cleaning was much needed and I could tell a HUGE difference whenever I got in my car! Highly recommend!
Ive only ever had oil changes and routine maintenance but very efficient and good pricing.
I took my daughter’s 2004 Corolla in for new tires/ alignment, oil/ filter change, wiper blades, and had them run the diagnostic maintenance inspection. I was extremely pleased with the service. They were professional, competent, and took the time to explain any other actions they recommended. Thanks to Kyle and the team at the Goodyear Auto Service Center!
All of the people who work here are very friendly and helpful. They didnt try to oversell us... in fact, they found us all the discounts they could and it only cost $60 for both of our trucks to get complete inspections, oil changes, and tire rotations. When they found an issue with one of our trucks, they brought my husband into the shop and showed it to him instead of just expecting us to take their word for it. Best service around! We drove from Killeen and Im very glad we did.
Great service
Went for customer appreciation and they ran out of the safety bags. The manager offered me a free oil change, then found another bag. Best service ever.Will be return for future services!
Friendly. Cost effective. Fast service.
My mom does business with them all the time An theyre very friendly people they do good work
The guys took care of me and my 2011 camaro great job
Took care of a flat tire with 2 nails and piece of wood at no charge. All because they take care of their customers. Its so great they think like that.
Very helpful! Nick found the small hole in the side of the tire, which was the cause of a slow leak. A tired will be ordered to replace that tire. So thankful for the road hazard guarantee! Well be there when they call tomorrow when the tire comes.
Always coming back for the work on any one of our vehicles. 👍👍Great work and very dedicated to making you as a customer happy and satisfied with the work they do on your vehicles. Here at GoodYear auto service the techs take pride in there work finding the problem to fix your ride and getting you back on the road. 👍👍😁😎👍👍 Thank you again Goef and the techs that got us back on the road for the holidays! ☝👍☝👍Ford couldnt find our problem but yall did and fixed it and especially at a Great price! 🤗😁😎👍👍Thanks again GoodYear Auto Service of Temple.
Very polite and helpful people. Good service! Thank you!
This Temple location has always provided top notch service at a reasonable price..for me and for my cars since 2008.
Firestone wanted $2200 to replace there diagnosed bad AC compressor. Goodyear quoted under $1200 for the same parts/labor. The compressor is fine and it only needed the fan replaced ($370).
Rude . Unorganized. Extremely slow. Wish my warranty work was not tied to them!!
Very good place to do business with. I highly recommend them.
Screw this place they lie to you and then act like its your fault when you get mad luckily the employee that followed out of the store like he wanted to fight me didnt actually touch me cause that would have been very bad for him
Services were not properly provided correctly
Cant find friendlier group of people. Always accommodating with your need.
Great service.....will be back as an regular!
Took care of me when I had a bad tire. Got the correct tires in for me quickly and on my way. Thanks!!
I absolutely loved good year, my car camber bolt broke and my tow was waaaaaaay off. Brought it to Goodyear was welcomed with open arms, and business went smoothly as usual. Yes they may have competitive pricing but hey I dont have time, and time is money, so I dont mind paying the extra buck for a quicker turn around. Boom. Mind=Blown
I buy all my tires here. Great staff
They know hot to take great care of my van
Just needed a quick headlight replacement before a long drive and was so grateful for the efficiency at this location. I was in and out in 15 mins!
So easy and fast to get service done. The BEST PLACE on temple tx.
Everyone is friendly and knowledgeable. They were very helpful and explained the necessary repairs. They didnt suggest any unnecessary repair.
Good friendly service everyone is knowledgeable and I like that they dont try to oversell you and make you pay for non important repairs. Also the prices are good!
Went in for a standard alignment and was baited with a $1200 quote. Took my vehicle the next business day to Quality Tire in Belton and they took 45mins to finish the whole job. $65.00 out the door.
Great service, friendly staff. Would recommend
Everyone’s need tires done coming here. Them very nice and friendly
Dropped off a tire to get fixed, 3 hours later still not done...excuse is well insurance company had me on hold for 15mins... ok so what about the other 2 hours and 45 mins. Not even an im sorry for the wait. Very unprofessional. Will never ne back!
I went there to get my brakes checked, ended up with an estimate for over $2k worth of work I didnt need. I knew it was coming when the desk guy asked if I had been there before.
Great customer service and attitude.
News tires alignment for life and 2x Rebate. Great deal
Good service. Friendly folks.
Great place. Professional work and gets work done fast.
Very glad we went there. They worded us in and done a very great job fixing the front end on our Jeep.
I bought tires, and was told I would get a rebate, I’ve never got it ! They passed the buck to the tire company, but they were supposed to make sure they honored it, not good.
Very pleasant took care of us really fix
They will take you for a ride if youre a woman and try to sell you parts you dont need.
Had great service in a timely manner!
They take good care of me.
Honest staff very helpful and very quick.
Everything before making cross country trip .
All business and fast!
Expensive
One word alsome