Rachel is amazing!!! We came in to buy a Serpentine Belt, they didn’t have it in stock at this location but we were able to track one down across town at one of their other store locations. We prepaid and headed to the other storefront to pick up our order. Long story short, we ran into a few setbacks with picking up our order at the other location. We called Rachel, who immediately got in touch with that store’s manager and got the issue resolved. Thank you for all the help!!!

Fantastic staff that went above and beyond to help me. Clean store, great products, super selections, awesome prices.

Great manager Stephanie holding it down. Bought about $300. worth of parts & didnt have to return anything. Bit of a turnover there but glad to see someone holding a high standard of professionalism and knowledge of parts.

Had the only shady parking space in a 5-mile radius to park my car so I could eat my burger from Bird Creek Burger Co., so thanks for that. If Im in Temple and need to eat food in my car, I know where Im coming. Have mentioned the parking space to a couple of friends, as well. Who knows, maybe one of them will wander into the store and buy something.

Amazing and very helpful customer service. Im very grateful for the help I received. Thank you!!

Very friendly staff very informative if they dont have the part that youre looking for and they will do their best to make sure that you dont leave empty handed

The employees are very nice & extremely helpful. For a woman that doesnt know that much about vehicles, they make it easier when shopping for auto parts.

Great place to get parts and all your cars accessories! Very friendly and helpful staff works here.

Had what I needed. In and out. Took my purchase to my car for me.

I can usually count on Advanced Auto Parts for all my shade tree mechanic needs. Just a heads up though! When I came in last week I was informed they are not doing diagnostic testing during COVID. Hope this saves some people valuable time.

They dont have the part i needed for an older pickup. Why??

Great store. Not as good as my home store though.

Visited Advance Auto yesterday. My car would barely turn over. Thomas came outside, checked battery. My Bosch battery was only 3 yrs old. My husband asked if he could give a credit on the battery despite they did not have that battery in stock. Thomas installed one of their comparable batteries, and, we owed nothing. Great customer service, and, very friendly during our time in need. He is a valued employee. I hope this store recognizes this.

On Wednesday my battery died and Walmart did not carry my size. I could not get into nissan until the Tuesday. Tried o reillys no luck but 3 hours into hunting down a battery advance had it. Too care of me really quick installed my battery and I was off. Great Job!

Great staff, very kind and knowledgeable.

They made a complete list of price and part needed for a tune-up and printed it for me to take. And then I purchased a couple of things that were portable very professional exclamation

The guys here are great. They havent steered me wrong yet.

Employee was ridiculous and rude!

Customer service is horrible. Dont bother coming here way better places to go to. This place doesnt know what customer service is!

Great place

Work there

Knowledgeable employees at the counter

Stephanie and Kevin were so helpful.Thank you both!!

Knowledgeable staff clean store

Great experience! Wiper blades installed free, no hassle, no wait. Friendly and professional folks

Had what I needed!

Best prices in town. I only buy my parts here. Fast and friendly service always

I called ahead to order an alternator for my vehicle and they held it for me. I showed up and was notified that one with more amp output was cheaper so I bought it. 30 minutes later, I returned with the core for a quick an easy refund.

I always use Advance Auto Parts

Good service, nice and very helpful with questions. Ill be going back!!!

Helpful staff willing to take the time to find the correct parts you need.

The men there helped me to find out what may be wrong with my vehicle​! Checked the battery, and did a check engine diagnostic for me! I am a woman and it was great to have men treat me like I was NOT stupid!! So refreshing!

They have the best bilingual service its awesome.

They got what you need

Staff was very helpful in helping find what we need. Very clean and organized store!

Very helpful

Staff was professional, courteous and helpful.Acknowledged me on entrance, Did not act condescending being that I am female, which I find most refreshing these days. Definitely will return for any future needs.

Great place. I ordeted a bumper online and was sent wrong part. Customer service at corporate sucked, but these guys made good on it. Even gave me a discount to cover my shipping cost, then went above and beyond to get the parts I needed ASAP. Oh, and applied my military discount. So 5 patriotic american stars awarded. This is where I shop for parts from now on!

Great group of people. Chelsea always helps me and never disappoints when it comes to needing parts for my Tahoe

Free check engine light scanning saved us buying a battery. Friendly young man.

I always get great service here!!!!

They tested my battery and it was good si they do have great service.

If you dont have a receipt. They will not exchange an item. I bought a brand new pair of brake pads that I didnt end up needing and couldnt find the receipt, they couldnt find my number in their system so they wouldnt take it back. Not even for store credit. For that reason I would recommend auto zone or OReilly.

Convenient...good prices

Several shoppers already occupied the store when I entered behind a group of three. The counter is busy, but Im there to browse the aisles for some electrical goods anyway. I browse the shelves spotting a few items that may be useful.About 15 minutes in, the checkout counter is cleared. A voice calls out, Can I help you find anything you need? I can tell the man is walking in my direction, and I look up to respond.His appearance is clean and professional: hair trimmed neatly, clean shaven, clean slacks, shirt tucked in, not slouched, hands out of his pockets, friendly Im-here-to-help smile. I mention Im there for some random electrical connectors, and he closes with a final offer of assistance before returning to the counter.I figure him for management, someone with skin in the game possibly. Most places, staffers act as if 20 minutes of straight labor assisting a round of customers is strenuous work, a burden on their time (which they have sold to someone else at an hourly rate, mind you), and boy do they ever need a cigarette or at the very least the support of that counter.Not this guy. After about 10 more minutes, Im about to check out, and remember I need one last thing. I turn toward the counter, and hes not hanging around behind it. Hes in front of it, waiting to guide the next ready customer to the register! I say two words, in a querying tone: Jumper cables? He immediately replies, Yes sir, those would be in the very last aisle.But thats not all. He starts walking in that direction. Theyre at the far end of the aisle, and he walks all the way there as I follow. Once there, he gestures with hands to point out exactly where they are, and returns to the counter to assist another customer.By the time I arrive at the counter he is already finished with the previous customer. I politely ask him if he can break a Benjamin for me while he has the drawer open, and he states he cannot. Im afraid they didnt leave me with enough to do that, and it seems like everyone has larger bills tonight.His response surprises me. Id assumed he was at least higher level management, given his demeanor. I realize then that he has a rare affliction: a respectable work ethic.Id been there the night before as well, again about two or three hours before closing time, and the same thing had happened, but with a different staffer - same willingness to assist, same congeniality. Id gotten up to the counter with my items, and asked him for a starter solenoid for a 1971 Mustang. He had pleasantly surprised me when he didnt ask the trim or engine size like a robot or trained monkey, although I could clearly see the computer prompting for it. Hed skipped right past that selection screen, confirmed a reasonable price with me, disappeared for what seemed mere seconds, and returned with the solenoid. Instead of just dropping it on the counter and ringing it up, hed actually removed it from the box, set it upon the counter, and asked if it looked like it would do the job. After verifying that the power relay posts were fully copper (theyd appeared to be on the surface; hopefully they are all the way through), Id said it will be fine, and hed rung up the rest of my items. Instead of just iterating a total price, hed then asked, Is there anything else you need? Can you believe that?Though hed been much younger than the man assisting me today, and in need of a shave, Id appreciated his professionalism and the way he appeared to be there to work, not just waiting for punchout time so he could get to his car and light up a joint for the ride home.This place has management that cares about their business and their customers. Thats the only explanation for getting consistently helpful service from different staffers on different nights, Friday and Saturday especially. This kind of service is too rare for it to be coincidence.This is now officially my favorite parts shop and should be yours too. Well done, I say.

Usually have everything I need at a fair price

Very nice workers. They had just what I needed.

A good place to get auto parts, get battery, starter, & transmission for free, and get a military/veterans discount.

One of the employees (Michael) was so nice. He put my windshield wipers on in the pouring rain.

Employees were very helpful and friendly I will be continuing doing business with them!

Staff was courteous and nice one guy thought he was a mechanic telling a lady its OK to drive a car with oil pressure light on Im a master ase tech l1 certified and undercar specialist for 35 years

Guys were very nice to me 😊.

It was awesome, they are so helpful. Would recommend people to go here for sure.

Nice place dayana was nice trying to help

Stopped in for windsheild wipers..Fast friendly service & even installed them for me!

Excellent customer service every time I shop at Advance Auto Parts. Knowledgeable and helpful with everything.

Thy gave my fiancé the wrong brakes for his truck..Soo it was a nightmare for him cuz he didn’t know till he got his off..yikes..but all and all he must like their service cuz he keeps going back..plus convenient lives very close..❤️Jesse

They get my business first before all others they know what they are talking about fair price good staff

Kenny is awesome! He knows his parts, fast and friendly

Told me my motor would blow within a month. That was a year ago. Still going strong!

Its just an auto part store. Get a poorly trained clerk, you get a bad experience. Get a good clerk, all is good.

They got what you need for your car.

They have better service than auto zone

Always busy, bilingual store employee makes service fast.

Best customer service around

I was an out of towner unfamiliar with the part of town in Austin, TX. I was treated with the best customer service and would gladly shop there anytime!

Friendly sales associates clean and well-stocked

Friendly staff...very helpful and attentive.

Fast response. Helpful staff that accurately diagnosed problems.

This store is awful, they had huge signs on window for a promotion for car wash products, they had price tags on shelves and flyers at regester all for same promotion and an employee that has been there a long time said promotion had expired (even if had was promoted all over store, but was still current) then got a supervisor, Jimmy, who was rude and asked who put the signs up instead of honoring a current promotion, then when he expressed his unwillingness to assist and continued to be rude we expressed how we felt about them not honoring what signes promoted and flyer and let him know how much money is spent at that location he proceeds to tell us not to come back so we elected to return all items that have not left the store that day and he refused to give his code needed to return for refund, the cashier Eric who was still new and learning and trying to help went to get the manager Rick who was at lunch who asked no questions and or cared how the supervisor treated customers, needless to say I am still waiting for district manager to call back after my ordeal and no answer go figure, attitude reflects leadership.

Decent store but the customer service here is terrible.

To keep your car clean this is the place to find what you need

The staff is always kind and courteous.. usually have what your looking for ..

Terrible customer service. Not a great location either, hard to get in and out any time there is even a little traffic

Good parts selection and customer service.

Staff has no clue of what parts is to look up in their computer.

Very friendly and helpful, Thank you...

Very helpful employees.

Not too bad

Customer Friendly, Good serviceman!

Found what I was looking for, cabin air filter for a F150. Paid $16 and it took me about 30 mins.

Good service

It was really good

Ready to answer questions and help

Great place

Great customer service as always

The people very mechanical knowage on most problem

Really good service!!!...

It takes about 10 minutes for anyone to ask if I need assistance.

Great service

New wipers and they even installed them

Too busy talking to customers on the phone to help customers standing in front of them!

Gots everything we need..man wise

Good service

They were rude, unhelpful and down right unprofessional!!!

Helpful staff

Good friendly people

Always helpful.

What can i say its an auto parts store

Great selection