I definitely recommend coming here for haircare & nail polish, typically what I come here for. They used to carry this amazing leave in conditioner that unfortunately got discontinued. I ended up finding an alternative but before I purchased I was able to check w Dominic what his opinion was on my selection (pictured) & he told me my preferred product had been discontinued. He was helpful in advising my chosen alternative was good & he uses/used it & also recommended that a little goes a long way. I appreciated that advice & how would I not take advice from a dude w better hair than me. 😉They charge for bags to bag your products which was new to me on my last visit & it just showed up at the end of my products being scanned. Um I dont wanna bag if there is a charge and the person checking me out apologized stating they neglected to ask first which I guess is protocol? 🤔 That person couldve been new at that time.Either way all the times Ive been here the last 20+ years, Ive never had a bad experience or any complaints.If you enjoyed this review or found it helpful, PLEASE, give it a LIKE!

Sally Beauty Supply has the Gi Gi line. I have photographed most of what Sally Beauty Supply carries in this store. The Gi Gi Parrifin Bath is truly the best. Our electric bill has not gone up. You can keep it on 24/7. When you are going to use you will go from the standby position to the next highest temp saving hours of waiting. Staff at Sally are knowledgeable as well as sometimes using product themselves. Gi Gi while many items is but a part of a store where we can learn and have the best prospect for achieving beyond intent

I went into Sally’s Beauty Supply Store this afternoon because I had tried bleach my hair(I made the horrible mistake of thinking I’m going to be successful at evenly bleaching my entire head a nice platinum blonde from my current hair color which was originally blackish brown… yea, yea… not too smart of me, I know that now!) But I went in and asked the male employee for help(the guy with long hair and very large gauges). He has always been very helpful and informative as far as my previous trips go, and today was definitely no different! He immediately showed me which packet of bleach is the best for my hair, and. Told me which volume of developer to get too, so agin I got great advice and now I’m going to have my beautiful blonde hair that I have been striving for in the first place! Below is obviously my BEFORE photo, LOL! Anyhoo… I totally recommend Sally’s, and if that male employee is working, don’t be afraid to ask for his help, he has been nothing but awesome!

Every time I visit, I am greeted with a smile by Dominic. He always asks if I need help or have any questions. He once helped me find an alternative toner that was a better deal and saved me money. I always receive amazing customer service from him. Thank you Dominic!

My fave thing about this store over others is that Dominick and the staff are SO helpful when choosing products. Ive been bleaching at home and they always know the ratios and which product to choose to get my desired result.The store is organized really well and they have a great selection! There is a section for natural Black hair and also a TON of bleach and dye options and everything else Id ever need. Definitely visit here!

Went in for some hair dye and got talked into a great deal and an amazing recommendation from Dominick. Very professional, if this individual isnt in management already I would be sincerely shocked. He was very helpful and had a ton of knowledge and good recommendations for me. I would do whatever it takes to keep him!

Customer expect a greeting upon entering a store.. the lack of customer service they was given Fortunately, I know my way around a beauty supply store. Unfortunately, you all didn’t have a variety of the Jamaican Mango Lime section. Was looking for the licking gel, all that was on the shelf was the locking wax. I never had a moment to ask if there was more in the back. The only attendant on duty was having a conversation with another customer about burning Sage.Instead of the attendant finishing up the conversation to assist myself, she just let me leave.Customer service here is terrible and there isn’t much variety in products.

DOMINICK IS THE BEST EMPLOYEE! HE IS MY ABSOLUTE FAVOURITE AND 100% DESERVES A RAISE. SUCH A SWEET HUMAN BEING.. SO MUCH SO THAT IM WRITING IN ALL CAPS. (hes also a hydro homie 😉) THANK YOU FOR MAKING THIS SALLY BEAUTY LOCATION ONE OF A KIND. I HOPE DOMINICKS MANAGER SEES THE WONDERFUL WORK THIS KID DOES.

This is hands down the best Sally’s location I have been to. Dominic is incredible and always extremely helpful. The store is immaculate making it so easy to find my favorite products. Thank you for providing the best customer service! 10/10 recommend.

Met some wonderful associates this evening when buying hair dye. Person with long hair and gauges was SUPER helpful without being pushy and was super knowledgeable. Person with pink hair checked me out and was very kind and made conversation with me. By far the friendliest Sally’s I’ve ever been too. Thank you two 🥰

:EDIT: how disappointing this location has become since Dominick left them; I thought nobody was on site at first bc everyone was dressed so casually, the staff also doesnt seem fully trained, or at all knowledgeable of their products. When checking out, I asked for a suggestion and she handed me back my product and told me where I can put it back and get a different one. The least she couldve done is walk with me to give some assistance to finding the product.:END EDIT: What a refreshing surprise it was to see two beautiful men working Sallys, their friendliness and knowledgeability made for a fulfilling visit. I see the long-haired gentleman every time I visit now, I dunno if hes running the place, but hes doing it by himself usually, and thats commendable.

I was so moved by the amazing, no stellar customer service of this stores and the one on Dobson. I personally had the joy of speaking with the store manager Dominic and even though we werent able to find what I was looking for he made sure to look at others stores and suggest where I can buy it. With a Manger like this the whole store must be such a pleasure to shop at cant wait to walk in 👌🏾

Dominic was beyond helpful today. I was looking for a hair color that is out of stock literally everywhere and he found the color at one location! He is amazing!!

Omg the guy employee was so amazing the best sally employee I ever encountered the experience was amazing even for a quick second I will be back just to visit him

Dominick is always there when I walk in and he greets me with a smile, super willing to help and answer all my questions! Hes just the best!!! I sincerely hope that management sees how wonderful he is and appreciates him.

I love your stores not just for the amazing color yet those whom work within. There a re two stores Bend Or and This one. Dominick is such a wonderful part of your store. His knowledgeable, friendly, engaging, and most of all charismatic, in a all natural way, yet what stuck out was his customer service something you are unable to teach. if you all decide to open a store in TAOS DOMINICK should run it! he would do amazing so many lovely artist in the town or any other location with home feel! he has what it takes. He has the drive to carry a biz to success. thax love! rock on

Dominic is a doll! He has helped me a couple other visits with my green hair probs and was so sweet with my 8 year old son talking about video games and pointed out blue spray-on hair color for him. Love this little location!

Dominic is the best!!! Super helpful and a great sense of humor! He helped me with the “while I’m at it” shopping trip for the prefect pink hair dye!! Shout out to Dominic for being so awesome!!

Dominic is amazing and super helpful! Always find exactly what I need at this Sally beauty and it’s always so beautiful and organized inside. Thank you Dominic!

While Sally Beauty has a good selection of products at fairly reasonable prices, the customer service at this location could stand to improve.On my most recent visit to purchase some stuff to dye my hair, I came up to the store to find the only employee vaping like Thomas the Tank Engine right outside the entrance. I get that theres probably nowhere else to take a smoke break, and Im not of the opinion that people shouldnt be allowed to do that, but this factors into my issue on this visit.After taking a few minutes to pick out the supplies I need, my wife and I brought our things to the counter, paid, and left. I didnt look inside the bag the cashier had put our things in until two days later when it was time to dye my hair, only to discover that the cashier didnt ring up the LOréal developer we picked out. It wasnt on the receipt, so at least we werent charged, but it was definitely an inconvenience. Normally, this is not enough to warrant a 3-star review.The problem is, when I finally had time a few days later to go back to this store to buy the developer, I found a notice on the front door that said the store was temporarily closed. Its a frustrating situation because if the cashier had been more...in the moment, I wouldnt have to run all around Tempe to get something that I should have had when I brought it up for purchase on my first visit.In summary, this is a clean store with mostly reasonable prices, but the staff needs to be more attentive and professional.

Emily is literally the nicest and is always super helpful. She gives the best advice on hair colors n nails. 💕

The workers are so nice and helpful! I went in there unsure of what products to buy but Emily helped me so quickly! She was so nice to talk to and very helpful. The other workers seemed nice as well. Highly recommend this store!

I went into this sally beauty location and an employee named emily was super helpful with recommendations on hair color and toner. She really knows hair types and what brands to use!! Definitely coming back!!

Dominick was super kind and helpful. The great customer service was extremely appreciated!

First time in at the location and Dominic was able to help me right away, great help to me when trying to find my way around and just a generally warm personality. Thank you Dominic!

Dominic was super helpful, showed him a picture of a product I was looking for and he didn’t hesitate, he was extremely knowledgeable! Awesome experience definitely one of the best Sally’s I’ve been in!

Emily is great! Great advice and so helpful with hair and nail feedback! Definitely coming back!

How do you not update your hours?Go at 5 and your closed but it says youre open till 8? -_-

Dominic is the best! He always has a friendly vibe and great customer service.

Terrific customer service. Both very helpful.

Emily and dominick are super nice they greeted me right when i walked in and answered all my questions! you guys are the best !

The two girls working there were super nice and very helpful. If you have questions about any beauty products come here !

Always closed early! I’ve been going to the store for years but it is always closed even an hour and a half before the posted time on the website.

Emily here at sally’s was so kind and helpful! she answered all my questions and was very knowledgeable on hair dye (and many other things i’m sure!). 10/10 very awesome shopping experience

Dominic is the best. thanks for all the info and patience

Love the store and the people there !!Emily is so nice and knows her hair products!

I noticed the store was rearranged and I like the new set-up. Dominic was a great conversationalist and very helpful!

Dominic is very informative, polite, and professional. Thank you.

I came into this location today and the employees were helpful and kind.I would like to point out that during my time in the store, not one, but two grown individuals gave the workers an incredible amount of grief. The first individual was throwing a fit because she didn’t want to order a product online (that wasn’t available in store at this time) and the other was because she didn’t want to respect the COVID-19 regulations.Even though these customers showed great disrespect towards the employees, they responded with professionalism.I wanted to express my appreciation for the customer service at this location, I always have a positive experience and I commend them both for maintaining their cool.Thank you Emily and to the other gentlemen who was working for your patience!!

Dominic gave me excellent help and advice. Thank you!

Love this store. Customer service is great. I truly appreciate them limiting customers during Covid19. Definately a safe hygienic store. Thank you employees for protecting us.

Dominic was great! Favorite sallys location

I was on a important phone call while running on to get hair dye and the blonde lady who ring me up was very rude and loud. She could of talked quieter and more nicer. There gentleman with the long brown hair was very respectful and helped me when I asked what type of developer I should get.

Super friendly 😊 great location

Ive been coming to this Sally Beauty for a year now and never have I had an issue until today when I was making a return. I understand policies change and so I asked to speak with a manager to try to get a better understanding as to why my $10 birthday reward wasnt also being put on my store credit card with my return. The manager came explained in an uncaring way, went to the back office, then thinking I was gone came out and said people are always trying to get over. So I said excuse me what did you say and she said oh nothing. So I told her It sounded like you said people are always trying to get over. She then said oh no Im just trying to get over this work which made no sense at all. She lied because she wasnt expecting me to hear her because she thought I was gone and just to think this was the MANAGER. I buy from Sally Beauty very frequently, to where I am at an elite status. If I am going to be talked about by A MANAGER over asking a SIMPLE QUESTION during a refund which is supposed to be no hassle, then Im not sure I want to continue to shop at Sally Beauty anymore. The gentleman that helped me at the register was very nice and I even told him I was not trying to cause any trouble just trying to get an understanding because when I had a previous reward at another store that was used, when I returned an item, I got my reward back. I started to buy something, but left instead disgusted and decided to share my experience. I hope no one else has to go through what I did.

Dominick was so helpful with me today !!!! Great service!

I love all of the employees who work here. Since this is the location nearest to my house, I visit this one more frequently than other locations. I have had nothing but amazing customer service from the beauty advisors here. In particular, Jen and Dominic are amazingly knowledgeable and helpful. They helped me, someone with curly hair and no idea how to deal with it, to walk through my whole beauty routine to make sure my hair turned out as best it can. My hair is the best looking its ever been and I will continue coming here for my hair needs!

Knowledgeable & friendly staff! I was in there today with questions about how to tone the brassiness out of my hair. The staff member talked through my needs and gave super helpful explanations and recommendations! They take all the time you need and really listen. Have been coming here for a while and havent been disappointed yet.

They were all reallk kind people whobworked there but it felt like only one knew her stuff about hair. But its all good pricing.Also go here expecting to wait in line due to them only allowing 2 people in at a time.

Cant order online for curbside and the phone calls either rang and rang to be dropped or were just dropped. Tried 8 times for 20+ mins. The guy says something like just keep calling, we have 1 line and were really busy and read the sign. Not sure what kind of customer service that is.... especially in these difficult times. But Ill spend my money at your competitors.

Received great customer service from Dominic. Hes very helpful towards helping you find what youre looking.

I went there yesterday and One of the girls spent 2 hours of her time explaining to me how the color fix works and she was answering all my questions I really thank her for her patience with me because i had no clue how the hair products work .. her name was Jennifer !! Thank you for your help a-lot .. she never rushed me and I really do appreciate that !! Love and kisses to you Jennifer !!

Well stocked location with friendly employees. I usually always find a great special running on the item Im there to purchase. Great selection of professional clippers.

Great Sallys Beauty Supply. Store is always kept clean and items sold are usually always in stock. Employees are always helpful and intelligently answer questions about products they carry and basic beauty tips for newbies doing their hair themselves.

The gentleman who helped me was extremely patient and kind with me.

There is supposed to be curbside pickup from 12-5 but no one is there. I spent a waste of time coming here

Absolute best experience EVER at a Sallys. I usually get sub-par service coupled with attitude. This young lady whos name I didnt catch, was amazing!

GREAT CUSTOMER SERVICE The man working there was very helpful and so nice

Mom and I went looking for specific items. The manager knew exactly what the items were and found them for us. She took them to the register so that my 87 year old mother wouldnt have to walk all over the store.

Such great customer service..really love maria

Debbies customer service? Top notch! Thank you for working with me in finding a product that meets my needs!

Love this location, the staff is always friendly and helpful.

This is my favorite Sallys. Everyone is so nice n helpful

I recently tried dying my hair some fun colors for the first time ever using a cheap kit I bought from a walmart- huge mistake!  It came out seiously faded looking with lots of undyed spots. It was just terrible. So a friend recommended I go to Sallys Beauty Supply and get a better dye and ask for advice. So thats what I did...I first went to the store in south Phoenix located at 24th and Baseline and the lady working there was completely rude. She acted annoyed that I was talking to her and had an attitude with every response. I asked how I could fix it, she told me I couldnt. She said it looks like you bleached it huh? Well its bleaching the color and thats why it looks the way it does. So I asked why the box would tell me to bleach my hair first if I wasnt supposed to and how els would I be able to color it if I didnt bleach my dark hair first and she responds I dont know. So I again ask So theres nothing I can do to fix it? and she rudely responds Maybe you could try rebleaching it or a decolorant, but I dont know if itll work... or maybe you could just go down to Great Clips. Needless to say I left, and I was quite pissed off.About 30 minutes later, I was on my way to meet a friend for lunch when I passed by your location and even though I was pretty hesitant after that bad experience at the Phoenix location, I was desperate so I thought Id stop in to see if anyone in your store could offer some advice. Let me tell you, I am so glad I did! I walked in and found your amazing employee Coco (not sure of spelling) busy stocking shelves. I approched her and she immediatley stopped what she was doing to help me without any issue. She didnt act annoyed, no attitude, no rude responses. Anyway, I gave her the whole story and asked what if there was anything I could do and she said yes. She walked me over to the colors, recommended a good brand, gave me detailed instructions, answered all my questions, and recommended a good conditioner. I asked if I needed to rebleach or use a decolorant to get the other crappy dye out first, and she said no. She was so knowledgeable and pleasant, it really made up for that terrible experience at that other store. And my hair turned out great! Its exactly what I wanted the first time I tried. Funny huh since that other miserible woman said it couldnt be fixed. But yeah, Im so happy. I love it.I would really like you to acknowledge Coco on a job well done. She saved my hair :) and is the only reason why i will be going back to Sallys Beauty Supply (specifically your store) ever again. Maybe that Phoenix store should seek some more friendly knowledgeable help like her!Thanks again Coco!!!! :)

Called via phone. Assistant manager couldn’t ask simple question.

Affordable great quality hair brushes and combs!

This place has hard to find ethnic products, Very expensive though, and staff was not very knowledgeable about mens care products.

Carries a wide variety of ethnic and natural hair care products. The staff here is super friendly.

Very nice and helpful staff

Knowledgeable employees. Well stocked.

Always very helpful.

Havent been there lately

They hawk eye everyone and ask if you need help every 2 sec.

Very helpful staff!

They charge you extra if you dont have a Sallys card

Great customer service, attentive, knowledgeable

Very helpful staff

Nothing spectacular about store or workers

Very friendly!

Friendly staff

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