The place could use some updating or a deep clean maybe? Good spot for a quick fix for sweet tooth. Parking was easy enough. Please update the place because floors and fixtures look rundown. No complaints about the ice cream, always delicious!

Perfect for a shake and good customer service. Was prompt as well.

Dirty. The attendant took money and touched the customer’s, in front of me banana, for their banana split with her bare hands. Blizzard machine was not cleaned between orders. I refuse to get anything.

They are so fast with making the ice cream!

Totally obsessed with the mango pineapple smoothie! The girls taking my order were super friendly and outgoing

It stayed open the whole pandemic and never went down in quality of service or product. Always our go to for a family icecream outing.

We like the ice cream here

Only hot dogs chicken bites or ice creamSo its a Baskin Robinns knock off at this store

Fast, cold and good!

Too expensive so I did not buy anything. Maybe if I have coupons Ill go back.

Always good and fast service by friendly people!

We loved the employees that helped us today. Both were extremely funny we enjoyed talking to them. They made us laugh and we were able to crack jokes with them. Very helpful and quick with our orders.

This is the second time we have attempted to use this place and the second time theyve messed it up. First time in store the blizzard was unmixed and poorly filled. Wife decided to give them a second chance but using door dash. Instead of informing that the machine was broken. They waited until the poor door dash driver was there TO TELL HIM TO CALL ME AND TELL ME THEIR MACHINE WAS DOWN ALL DAY. Dont waste your time here. Its Icecream in an apocalypse, its not like the machine is that used. Lazy workers, bad equipment, poor service. Wont attempt to go here again.

They made THE BEST Blizzard cake for my hubbys Sept. 3rd birthday. Its was great tasting, but, the graphics and and cacti and flowers done by hand were spectacular, so much attention to detail! Love their cakes out of freezer cakes too!

Fantastic! Deliciously! Faster service! Keep going guys.

It’s an amazing treat on the go. And refreshing on a hot day. Yummy 😋🤤

Will never go to this location again. Weve dropped in only occasionally over the past 6 or 7 years, but its the same every time. It has always had a horrible smell. The employees seem like they are all depressed and being forced to work there. No smiles or polite greetings. I feel like Ive totally inconvenienced them by asking them to serve me ice cream. It always takes so long for my ice cream to be served. One time we were trying to go to celebrate after my sons baseball game. We were so excited after a great game and there was still plenty of time to stop by before they closed, but when we got there they had already locked the doors and had the chairs up on the tables, 20 minutes before closing time! Now we only go to the one on Cal Oaks. The staff at the Cal Oaks DQ seem almost unnaturally happy to be there. They are always incredibly helpful. The location is clean and the service is fast.

I ordered a mini frosted animal cookie blizzard and I got 2 cookies in it.. very disappointing especially after spending $4 on it. All I got was vanilla ice cream.

Not sure who manages it or owns it however, by far the worst Dairy Queen I have been to. Floors dirty as soon as you walk and floors behind the counter were dirty with ice cream and food. In addition, ice cream machines were dirty as well as counters. Not many selection of ice cream to buy in the stand alone freezers. The girl in the front was nice. Was looking forward to eating ice cream however, bit into the cone and it was stale! Not sure how individuals give this Dairy Queen good reviews. The ice cream didnt even have the signature swirl at the top! Cash registers are out of date and should be upgraded to the 21st Century.

They have a lot on the menu I got there couldnt decide what to get I was so excited but I ended up getting the chocolate milk shake which was delicious 😊😊😊😊🥤🥤🥤🥤(p.s. as far as parking lots of space couldnt help but to notice next to where I parked was spilled dried white paint I pulled out my scraping shovel got what I could cleaned up)

The girl attending me was pleasant. Its the other girl with long curly hair that failed to communicate with her coworker that she was going to run my card. What she failed to notice EVEN WITH THE RECEIPT printed was that my card was already run. So my card was charged twice. I said something to the gal attending me. She apologized and resolved the issue. However the other girl gave me nothing but dirty looks. They where so bad I actually said something. The original attendant short haired with glasses again apologized for her behavior.

DO NOT ORDER CAKES. I ordered a cake in Tuesday for my sons birthday on the following Sunday. I arrived on Sunday afternoon and the cake was not decorated and the writing was not complete. Because of the timing I had to leave with the cake not decorated. The staff tried but just couldn’t get it done and made it seem like it was my fault because I couldn’t wait.

The only reason I didnt give this 5 stars is because I didnt like the cupfection thingy it was way too sweet and it was like diabetes in a cup but the upside down thingy is amazing and the plain vanilla ice cream is definitely amazing.

It is in the Tustin Marketplace which is a great place with lots of cool shops and restaurants. Personally I do not go there very often but when I do it is amazing. Cant miss out on this Dairy Queen.

Great tasting blizzard and a friendly staff. My favorite place when I want a treat

Absolutely awesome service and tasty treats. Thanks for your smiles.

Courteous staff and was impressed by employees actually wiping down pictures on the wall and cleaning surfaces everywhere definitely will go back

Yummy! I took 4 grandkids and they loved the food. Their new favorite place!

Went in here today and got a simple order and it got messed up not a big deal but they refused to make it right and said I have to pay extra for the topping? If an establishment messes up your order they should just say “sorry” and make it right not try to charger you more money. Stupid and waste of time, just go across the street to McDonald’s and get a ice cream that is a lot cheaper, and better.

Customer service and speed isnt the best, but good pricing and a nice treat for the kids after school. We usually get their chocolate dipped cones, that are a good size.

Fast service.. Clean.. Friend friendly.. Stop in.. Lisa Guajaca

Place stunk like old sour milk.3 workers, only one working the counter: same person taking orders was also making orders.Vanilla cone wasnt all that. Should of gone to tasty treat or sonics. Most likely faster and tastier. And no stench.Received a response from DQ saying theyre sorry I wasnt happy with my ice cream and to please give them another chance. So I started looking through past reviews and discovered that a constant complaint is that the place stinks followed by complaints of poor service.No, I dont think Ill be going back. The stench has been there for months and months. Service, likewise, has been an issue for months.DQ, wake up. This DQ has unresolved problems.

DQ

Their ice cream is creamy and delicious, love their reeses blizzard.

Icecream is okay, staff is fine but the smell of this place is HORRIBLE. For a year now everytime I walk in Im greeted by the smell of mildew and rotten milk. Not the smell to really get you into the mood for a treat I normally go elsewhere unless my kids demand dairyqueen

Rootbeer float is a favorite of mine. I have to make a Bee line right to dairy queen when one calls my name. Yessssss

Every time i go in it smells like the pet shop next door very un appetising

Terrible dairy queen. Very unclean, everyone there besides 1 girl makes you feel like you just kicked their puppy and spit in their face. They just seem beyond miserable and take it out on the customers. Ice cream is fair.

Service definitely could be better. The staff are not friendly or inviting

Customer service could have been more friendly

Bought a mini blizzard and it was like runny melted soup. Also they dont except the DQ rewards app. Waste of money, go to Rite-aid in the same parking lot for better ice cream

The treats were great, and the employees are always nice.

Good food, but Thomas and Micah are fat. Girls are hot.

Their chili cheese hot dogs are very good

It was a little run down but the food was amazing

This is a hard review to give because the staff is always pretty good and the ice cream is consistently good but the store always smells terrible. Always feel smells like somebody threw up

The Staff n Ice Cream are Great!! The store needs something.

No longer a DQ Brazier store. Limited to ice cream and hot dogs only. :(

Great food great service 👍👍👍👍👍👍👍 excellent employee.Thank.

DQ is always good

Blizzards are delicious; however, STAY AWAY from the food.

What’s the point to open a Dairy Queen if they don’t have the whole menu just one food item and the rest ice cream

How can you not love Dairy queen.

It smells like sour milk. Dont trust this shi*

PUMPKIN PIE BLIZZARD! Need I say more?

Terrible service, awful smells and poorly maintained...owner needs to step up, youre giving DQ a major disservice with this dump.

Lady working not able to handle a busy time of Day by herself

Always yummy.

Delish

Lovin it

Great treat and service

It ease what it ease

Old time favorite

Cool treats

Super dirty place

Hellos are needed like a Sunday parlay

It smelled like sewage.

Go for the blizzards

Update your hours!!!!!... they lie!!!!... waste of gas!!!!

Yum

Fabulous all very well.