I had a hard time finding a local facility that makes large scale custom area rugs. Carpet One has a binding/sewing machine on premises. Couldn’t be happier with the excellent customer service from Gabriel. He helped me select a nice quality carpet, had it ordered, custom made, and delivered in just 4 weeks!

Outstanding customer service! Gabriel has done an exceptional job at helping us replace our carpet thru out our home in one day. He gave us an amazing price and the installers did a perfect job. We are glad that we chose Carpet One again. I highly recommend it for your carpet needs.

Excellent job. Working with Gabriel made the job go very well. First Class company I recommend.

Outstanding customer service! Gabriel has guided us trough the entire process of replacing our flooring. He gave us an amazing price and the installers did a perfect job. We are glad that we chose Carpet One again. I highly recommend it for your flooring needs.

Great place. I got carpet on my stairs and two bedrooms it was reasonable and they were so quick.

Bought Carpet to go under formal Dining Table from Carpet One in Temecula. Gabriel was the sales person who assisted and had it bound on the edges. Carpet came out great really upgrading the room. Thank you Gabriel for your help.

When buying expensive carpet, you want to make sure not only that the carpet is good quality (and your not just spending lots of money on an inferior product) and that it gets installed correctly.I am extremely happy that I trusted Carpet One and specifically Gabriel.Gabriel kept me up to date on all steps of the process. Calling and texting me constantly on when the product will be shipped then installed.Every business needs a Gabriel :))))) ..very happy with the carpet. very happy with carpet one

I needed carpet binding, called Carpet One and Gabriel Lucan answered. Told him what I needed and he gave me a quote. I took carpet there on a Thursday and Gabriel helped me pick the color binding. Gabriel said he would have carpet on Friday before 3 pm. Got a call back on Thursday and carpet ready. I picked the carpet up on Friday. The binding was done very well. Gabriel is a true craftsman, he was courteous, helpful and a true professional. Gabriel is an example of good customer service.

This rug was bounded at Carpet One Temecula. It looks great and the customer service is overwhelming there. I highly recommend this place if youre looking to improve or replace your flooring. They have Carpet (hundreds of samples), Hardwood and L.V.T. See the picture and judge by yourself.

I have bought carpet from Carpet One Temecula, in September of 2020. The carpet looks like brand new after months now and i am really satisfied by the quality of the carpet and the lifetime installation warranty. The sales persons here were very friendly and helpful. I totally recommend this place for your carpet!Jason

The guys at Carpet One are real pros; lots of stock in the warehouse and incredibly knowledgeable about all flooring needs. One employee named Gabriel was extremely helpful and easy to deal with. Incredibly responsive service. Highly recommend.

If you need flooring, this is the place! Dennis is the man. If you are looking for a place that does what they say, shows up on time and has great prices, look no further, you have just found the only store you will ever need. Nice, knowledgeable and professional from top to bottom. I cant say enough about the great people at Carpet One!!

This place is outstanding. Gabriel was a great help. Had a floor installed. Installers were great. Would recommend to anyone looking for a great deal with great pricing. Thanks Gabriel and Carpet One!!!

This is by far the best Carpet, flooring place in the area. High variety of products, very friendly staff and wonderfull installation team. Also they carry a large variety of hardwood floors and Luxury Vinyls.

Great sales staff and installation nicely done.

Customer service here is really lacking unless you deal with Dennis. He was exceptional. I finally got my bound carpet after many problems, but only because Dennis saw to it that it got done.

Dont waste your time, energy or money with Carpet One! Natalie Melendez was extremely difficult to work with. There are so many other carpet places in the Temecula Valley, wish we had gone somewhere else. The carpet installers were fantastic, however.

Great people, service, materials and installations.

I’ve tried calling multiple times and left voicemails no one answers or returns calls - bad service

This place was amazing! Huge selection and friendly service!!

Horrible customer service EVER! Was told that my carpet would be in by a certain date and it took longer then expected. I understand that things happen but this was an inexcusable amount of time. The carpet that was ordered had to be taped and bound, so when the initial ordering was done I was guaranteed that the carpet would be DONE & DELIVERED by a certain date. It was not. When I spoke to the Employees on the phone and in person, ALL of them had an excuse and a I DONT CARE ATTITUDE when the issue was addressed.I WILL NEVER GO BACK AGAIN!

Nice, welcoming and reasonable price for binding carpets to turn into a rug only place I found, Lowes, homedepo they dont provide this service unless u buy carpet from them...

Dennis went out of his way to help us.

I had to post one star to start. I refused the incorrect flooring from Carpet One the beginning of April, 2019. Since then I’ve attempted numerous times with store staff and owner Mr. Moise for a refund for MY monies collected on March 20, 2019. As of September 28, 2019 I’ve had no response.Over thousands stolen by Carpet One. Beware!!!

Very knowledgeable of products and willing to share information.