Dont go to this store for assistance with your device. Store is staffed with a single untrained teenager who was more interested in entertaining her visiting boyfriend than helping her customers. I was told Id have to call customer care to find out what was wrong with my husbands phone. Fortunately, I was able to get assistance from another Boost store whose salesperson knew immediately what was wrong and reprogrammed the phone for me.
This location will sell you a phone. Add insurance without your knowledge. You ask them what the breakdown is in price. They will try and go around the breakdown. They dont want to tell you they added insurance. They have no authority to add any services but they are doing it. You see the the receipt and its different from what you think the amount is. Then they say call boost to remove it. After I told them I didnt want it from the start. Cause I asked. Its wrong. They know it.
No Customer service. Just a young know it all batch working. Rude and ignorant
Staff never minds the many times I stop in for something I dont understand on the phone.
Always helpful
Tee was a great help to me! This has been the most positive experience I have had with a boost mobile rep. Thank you so much!
Easy very helpfull staff
Maritza was a genuine sweetheart & very knowledgeable about phones! Tiara is also a very kind patient knowledgeable rep! Always a great experience at this location!
I will be doing my business here from now on. I was a metro customer and went into this store just to see what they had. Sonia was so helpful. Im not too phone savvy and she was so patient with me. I definitely recommend this location.
T was amazing. We came in for an Xfinity box, and instead, we switched our family plan from Tmobile. The only downfall was that she was the only sales person in the store. If she would have had a second computer or staff, we would have been out of the store way sooner than 5 hours. T had to take care of other customers in between waiting for boost to clear up issues with a couple of our lines. T really holds that store together. 3 different customers, at 3 different times, said the same.
Loved tee she is awesome she answered all mine and my husband questions she helped us find thr right phone us i will always come back to her
Very helpful,funny and smart her name is arianna.thank you so much..
Excellent service. Quick and very helpful. I will be back to this store for all
Teairra is such a great reprensentitive she helped me save and her personality is addictive. 💜💜💜
They had all 4 of the phones I wanted for my family plan. No lines no waiting.
T was amazing. If it wasnt for her i would have never switched from metro to boost ..i went to the eustis store and customer service there was horrible. I came to Tavares an she helped me out wwith the switch. I have had nothing but issues at the Eustis store. For now on i only have dealth with T. Best employee ever!!!
Great tee was excellent. It was a good experience
Ive been with boost Mobile for over 10 years. Always had excellent service!!
Tee ws very helpful nd patient with us tody we switched over to boost and she helped us thru the the whole process..we were very happy with her service.tk you tee for everything
Best boost store Ive been to so far... very helpful and quick.
When I need help with my phone I get very good help from the people at the Boost store I would recommend it highly
Terrible service but still not as bad as Sprint. Virgin Mobile has my vote so far for phone service.
Very helpful. Will come to see her again.
Love this boost store! Only store I like! Staff is wonderfull!!
Great customer service!! Love this store
Great service especially the helpful rep Luis
Sonia, very friendly very nice helping me with setting phone up.... Thanks a million!!!!
I buy all my phones there.
Good customer service
Tia and Amy provide A+ service.
I trust this store with my business.
Love
Slow