TUMI Store at International Plaza and Bay Street in Tampa is a great place for all things quality luggage and travel gear all in one place. This is a fun place to shop to get everything that you need in order to get ready to go on an adventure. I have been happy with all of the purchases that I have made from here.
Poor service, guy must have had a rough morning.
Ken is the man. So kind and helpful. Huge thanks for a great experience
Outstanding customer service. They always have what I want. Thanks for providing knowledgeable staff to answer questions and help me get the best bag for me. My family has been shopping her for decades.
I’m from out of state and the airlines broke my handle of my bag while on my business trip. I walked into the store to see what could be done, they fixed it on the spot. Great service and customer care. Buy Tumi it’s worth it. Ken & Eddie are awesome!!!
The store manager was really helpful in resolving an issue I had with my luggage. His customer service was superb and his willingness to go the extra mile to help was greatly appreciated!
I had a great shopping experience at this store with the delightful Michelle. I was unfamiliar with the TUMI brand. I had been shopping for a while for a new roller briefcase. Michelle showed me several TUMI products. She spent time with me and demonstrated everything. I bought a new roller briefcase and absolutely love it. Thanks, Michelle, for making my experience so enjoyable.
Nice clean store with professional friendly staff. I visited twice to purchase a laptop bag for my husbands birthday. They didnt have it in stock but placed an order and it was delivered to my home promptly. Would definitely go back to them for more Tumi purchases.
Michelle was extremely helpful, and took the time make sure I felt taken care of. Hands down one of the best Tumi Retail locations in Florida!
Nice store with all the Tumi travel essentials. We have had great service and the opposite so the service is hit or miss.
Theyre always great! Came in for a repair was out in 10 minutes.
Really was shocked at lack of product and I was in a t shirt so did not get the attention I would have if I were in a suit! This locations loss. Visited 1/22/19 8:15-8:30 pm boo to the old guy working the floor
Great
Kenneth was a fantastic help when we came to his store. A few weeks ago, my friend purchased a new computer backpack (which has held up beautifully, and looks very sharp!), and Kenneth provided excellent service.
Interesting store, good offers