Understaffed. I went there today. No one entertained us and the woman who was supposed to was only entertaining pick ups, even though we arrived there before the other customers.
Only Walmart pharmacy I have ever been to in Florida or Pennsylvania (just an example of how many different ones in different areas) that required to see some sort of prescription to purchase insulin syringes. Walmart should be uniform in all stores. Their reasoning was that it depends on each Pharmacys manager policy. Completely unprofessional to go against the policy of the other Walmarts.Also rather then just empathizing with the fact that the prescription couldve just been forgotten and trying to avoid making another trip, eyeing me up like I was some sort of criminal. Completely poor customer service and made me feel like some sort of crazed drug fiend. Shame on this Walmart pharmacy
Walmart is the worst pharmacy I have ever used. They never have any medication in stock. When they tell you your medicine is ready - its not!! I only come here because unfortunately my medicine is extremely expensive and with the GOOD RX app Walmart has the cheapest price. I even switched to this pharmacy over the Walmart from Kennedy Ave thinking it was just the store.... but NOPE... Its ALL Walmart pharmacies!! Absolutely ridiculous that their customer service is this bad. It shouldnt be a chore to pick up medication every month.In addition- when my daughter was sick, her Dr called in a ZPack for her. He was treated like a drug dealer... it took me 2 days to get the RX filled because I had to call Walmart to verify who the Dr was. Then I had to call the Dr to tell him that he needed to call Walmart and verify that he did in fact call in the Rx for my daughter. (Do you know how awkward/hard that was; like Im sure her doctor has no other patients to worry about - not to mention he already called in this medicine for her - it should be done!!!!). However when he did graciously called them for me - he was asked several questions regarding it like a dealer...???!??? WHAT??? WHY??? She had bronchitis!!! This is what Zpack treats!!! I dont understand!!!! Not to mention this was the first time I had used Walmart since they were the cheapest.... I guess you get what you pay for!!!
They literally don’t answer the phones. Called on two occasions and phone rang for 10 minutes before I hung up. I even Called while I was IN THEIR ACTUAL LINE AT THE STORE just to make sure the calls were going through.... no one ever paused to answer the phone! They just let it ring! Ridiculous
The pharmacists, especially the manager, are very professional and knowledgeable. and the technicians are very helpful and efficient.
Service us lackluster and slow.
The pharmacist, May, was super helpful!!