Wonderful experience with this store, I was looking to replace my hardwood floors I wanted good quality, easy maintenance (I have pets) and absolutely not made in China. Erika is so knowledgeable and she can read minds! She had already done a few units in my condo so she knew exactly where to direct my search. She immediately suggested a chocolate color but I was unsure - it was a pretty drastic change from what I had- so I took home 2 samples - chocolate and a lighter color. Erika was spot on, the chocolate was the perfect choice I have a big living room with cathedral ceilings and I can afford dark floors.While I was there I also found tiles for my backsplash, and when I realized I bought short, Erika had the manufacturer deliver 7 extra tiles in a couple of days. Always on top of everything she’s a true asset for the business.The installation went really smooth the 2 installers came and went in 2 days, on time, respectful and cleaned up everything. I had a small problem with the fridge (when it was moved around the filter door was displaces) and Erika sent back the installers to fix it the next day.Highly recommended if you want guidance for your floors project and a no stress renovation!
Naffco just replaced the flooring on my entire first floor as well as on the stairs. They did an excellent job from start to finish. The installers were on time, professional and got the job done quickly and efficiently. The whole process of choosing, purchasing and installing the new floors was very easy and problem free. I definitely recommend Naffco for your flooring needs.
Naffco is the go to for our floors. The entire staff, from the store, to scheduling, to the installers have been courteous. From point of sale to install was less than 2 weeks.
The staff at Naffco provided exceptional service from the beginning to the end of the of the process. The carpet from Naffco is top quality. They replaced my entire house In only 5 hours. They also handled all furniture with great care. I would highly recommend Naffco. Great service and affordable rates.
We had our floors done for our new business! Naffco was very professional and affordable. We will be using them again for our home very soon!
We recently had carpet installed at our new home. We had excellent service from sales to installation. We would highly recommend using Naffco. Plus, the carpet is beautiful!
If you need carpet go to Naffco.I worked with Erika. She helped me find the perfect printed carpet for my home. The installation was beautiful.
I have had a close working business relationship with Barry and Naffco for over 10 years. There has always been a tremendous amount of effort and detail put into each and every job that we have ever had the opportunity to work together on. There is always only one goal in mind! To achieve and deliver a finished project and design that has met and/or has exceeded the clients expectations every time! I enjoy connecting with Naffcos clientele. There has been so so many great experiences and I have met a lot of great people a long the way!! Its always great to be part of a team that is like minded with the clients needs as top priority! Happy New Year!
Naffco has the best selection of wood in town. Erika was great to work with a has years of experience in the business
Barry is the BEST! (Naffco South Tampa)We got to work with Barry on all the kitchen and bathroom cabinets in our custom home. Barry came to every design meeting with great ideas and made sure to call out any potential “gotchas”. Most of all he is patient and doesn’t rush you into making a decision on a cabinet style, layout ...etc. He produced great quality images to give us an idea of what the final product would look like. Install went perfectly and everything came out as designed! We definitely recommend working with him on any cabinet project!
I had the pleasure of working with Erika Anderson for a clients home. She went above and beyond to get the job done and done right. She immediately rectified any issue we had along the way and the flooring is absolutely beautiful! She was super accessible and in my world, that is a huge necessity! I am looking forward to working with her on more projects and would recommend her and Naffco to anyone needing a flooring project done!
Matthew was wonderful with helping us pick out the perfect color and grain to match our home. The finished product is better than we could have imagine.When the installers arrived they were on time and super professional from the beginning to completion.It looks beautiful and it was a breeze with these gentlemen installing. We have nothing but praise for the experience and it was refreshing to witness a true craftsman installed our flooring. We are very satisfied.
Just wanted to give Kudos to the crew at Naffco for their excellent work and above-average customer service on my complete kitchen remodel! I started with the designer, Barry Lauver, over 8 months ago and his patience with my constant design questions and my hesitance to begin the project has been endless. Together (more him than me!) we came up with a plan that has eventually become something more than anything I ever dreamed of. His many suggestions for small details that I never wouldve thought of have really taken my kitchen to the next level! It. Is. Gorgeous. Even during the pandemic, they soldiered through, taking precautions as requested. Thank you Barry for all of your help along the way, and for seeing it through to the end! You will never be forgotten! PS. My installer, Jason, has also been amazing and his work is outstanding!
Excellent work good people great job
Our project was to replace the carpeting of the second floor and stairway of our townhouse. Our goal was to have something very durable yet not too expensive as it is being turned into a rental property. We were recommended to the vinyl flooring as it was explained to us that it was scratch proof, water proof, and would be perfect for our situation. Not even a few days after install, we noticed that absolutely EVERYTHING marks this floor. Lightweight furniture, even dog toys. The installers have you sign forms stating that everything is to your Satisfaction immediately upon completion, which at the time it was. Now, weeks later our staircase may as well be a drum solo with all the noises from the glue not being strong enough or having set properly and there are several places where the subfloor wasnt properly leveled and now the vinyl sinks a bit. Will not use again.
We just had a beautiful carpet runner installed in our townhouse. Tony did the installation and was extremely professional, courteous and the job was done perfectly. We can’t wait for this quarantine to clear so we can show off the workmanship to our friends. Thanks guys!
We had a great experience working with Joseph Baker. We purchased both carpet and flooring and are very happy with the results!! Installation was quick and installers couldn’t have been nicer. We did have a slight issue when we tried to screen our manufactured hardwood floors, but Joseph stood by his work and made sure we were satisfied. In the end we put a vinyl floor over our old floors and it looks fabulous!!!
Barry is top notch. I would highly recommend him and Naffco.
My husband and I walked into the showroom having no idea what time of wood flooring we wanted. Joseph was very helpful and friendly so we made an appointment for the following week to come to our home. Well the day of the appointment I called to verify the time and I was told by Joseph he had an appointment he forgot about it ? My husband had changed his schedule so he could be there so I was not happy. Joseph then told me he would come on my time on Monday to make it up( if it was ok with his wife ??) . WELL ..... its Monday around 1:00 pm and I call the office and I am told Joseph is not there . They do not know when he will come in ? I left a message. It is now 3:30 and no phone call back ? I call the office again and again Im told Joseph is not there? I explain to the person on the phone that Joseph was suppose to meet me at my home . I am now upset . The person gives me his cell number. I call and leave a message, obviously he has forgotten. He does call eventually but at that point I know he is not coming. Im done but my husband says to give him another chance. We reschedule for a Friday again.He does show up and measures for the floor we picked out then tells us he will give us a quote next week . I wait a week and no response ? I call again and he response with Ive been out of town and have not gotten to it yet . Three weeks have gone by and STILL NOTHING. This is not how you do business.
Wow, what a great experience working with the Naffco team!Joseph was super helpful to narrow down our selection based on his expertise without any of the sales pressure. Once we made our decision he sent out his team member to measure our rooms who was right on time and finished quickly. Jeannine worked with our schedule to do the install and even sent out the moldings so we could paint ahead of time. Doug and Felix installed the flooring and were friendly and professional during the entire install which was done in just a day and a half. They were even kind enough to help me position a huge new rug under our king size bed before moving all the furniture back into place!If you’re looking for an an exceptional experience, Naffco delivers on all counts! ⭐️
I was satisfied with the product received. I wish it was a faster delivery.
We had a terrific experience. We recently had Q motion blinds installed at our home. We had very limited knowledge of Q motion prior to walking into Naffco but that quickly changed. We had a unique situation based on the constant light that penetrates our windows. The expert team lead by Joseph helped us navigate the purchase to get the perfect blind for each window. The installers were equally impressive and extremely professional. We highly recommend Naffco if you are looking for great experience and a superior product.
We have been working with Naffco for the last 12 years. On every project whether it was flooring or window covering, Naffco provided outstanding products and service. Joseph Baker and Barry Lauver have been great to work with. Naffco provides top quality products and service. You cannot go wrong doing business with Naffco.I need to update my review of Naffco Flooring. The controlling interest of Naffco was recently purchased by someone who does not value long term customers. Barry Lauver is now to busy to do cabinet drawings or even return our phone calls. Barry alos referred us to a contractor by the name of Ken Herock owner of RockSolid CDMMI. Ken Herock was hired and recommended by Barry at Naffco to do the demolition and prep work on our master bath remodel. Part of Barrys recommendation is belowI have had two other contractors who specialize in remodels - Remodels are not for the weak or those who use to build new homes only!They let me down big. So now I let all my customers know I - and I said this to you :) I will stand behind him. and I hate doing that with anybody.Now when you asked ken to itemize the invoice, he uses a pricing software geared for remodeling. when you break out phases it takes parts of... other phases that connect to that certain task. its like Peace Mill... I know this sounds .. its end of the day :) But I get how it works. when you do the complete quote and he is on-site it all flows together, He can do this and part of that as they connect...I always say this to my customers You can find another/ get another quote. I will do my best to work with him. However, you are responsible for him and his scheduling...This is where they really fail... not all but? A bad contractor would affect Joseph on flooring more than me in cabinets / as we dont really have a lot in my part of the project.So.. do i think his price is fair hard yes! Why. because he always gets to the finish line and AND.. there are always hidden problems... I promise you this. AND Ken will stop grab your hand and go over this. What if you bring in someone...I dont know who they are and lets say they do bad plumbing and he covers it you and we get a leak... OMG, we are up the creek... and getting them back yea...Ken will not let that happen I know him his wife his son. they have Heart.I will wait to hear from you :) stay safe. Oh, he will honor the 19 number :)Ken Herock said it would take 3 weeks to do the demolition and prep work. It has now taken 7 weeks plus another 4 weeks for the tile company to install the marble. 11 weeks in and still not complete.After numerous excuses Ken Herock walks off our project yesterday, never to be seen or heard from again.Ken Herock still owes us for plumbing, electrical and painting.I reached out to Barry Lauver, he didnt return my call but emailed me to say he was sorry for all the problems. I also called George Lacognata at Naffco, he said he would call Ken Herock but I never heard back from him either.Naffco used to be great company to work with but now not so much.
We recently built a house & was so happy to work with Naffco through the whole experience. Barry was a miracle worker in designing the most beautiful cabinet structures in areas I could not even begin to visualize how best to set up. He truly made our home gorgeous. Tonya, the maintenance team & all the other team members encountered there were always so responsive in following up on my questions or adjustments needed. The Naffco team was crucial to bringing our dream home together & I would use them (and recommend them) again and again.
I cannot say enough about the incredible experience I had working with Naffco and their outstanding team... The show room was laid out so well it made it easy for me to find what I was looking for... The team members where extremely helpful when trying to make a decision... Simply, we had an outstanding experience. Thank you Naffco!
High quality carpet. I was not crazy about the wait time for installation but Im not taking stars away for that because the carpet is beautiful and I was happy with the install. The customer service was exceptional and I appreciated the time we were given in the store and with the carpet samples. Recommend!
With a very short window of time to work on a home we recently purchased, Naffco was able to match the existing wood floor, order the wood & completely install the new floors in 4 remaining rooms & closets. They finished the job 4 days ahead of schedule! Joseph Baker was very accommodating & the work crew were polite & tidy. Were thrilled with the new floors.
Michael And Joseph Baker made the task of installing new floors simple. They assisted with my insurance claim and picked a Mirage product that matched the color I had down previously. My experience with Naffco is always 5 stars! This time it was 6 stars!!!
Michael Baker is an outstanding salesman. He made sure we were satisfied with what we wanted. Michael delivered on everything he promised. Highly recommend him to get all your needs for your house.
Wonderful experience with Barry Lauver and the Naffco team during the design and installation process. It was a fun, enjoyable process working with Barry; and his creativity and eye for design are the primary reason the cabinetry throughout our home looks so amazing. If we ever build another home, we will absolutely look to Barry and the Naffco team. Awesome experience, and we HIGHLY recommend them!
We worked with the kitchen designer, Barry, who came up with a very efficient layout and even picked up that the placement of the dishwasher by the architect would have created serious efficiency issues if left where it was. We were immediately grateful for his experience and expertise. Sonja was also an amazing help and really stepped up with solutions offering even more storage in our small space and worked at the speed of light to get everything ordered within hours, not days, of our discussion. Our contractors recommended Naffco, whom wed never before used, believing them to be more expensive than competitors in the cabinet business. After using this pair, we will recommend them to everyone.....their prices are competitive, their knowledge of products and attention to detail is priceless plus everything was always done in a pleasant and warm manner making us feel we were appreciated as customers! A million thanks to Barry and Sonja!
We recently used Naffco for our kitchen renovation and I couldnt be more pleased!! The entire cabinet team was absolutely stellar- from Barrys amazing skills in helping us with the layout/design, to Tonjas outstanding attention to detail regarding timeline and finalizing our order, to Scotts incredible leadership, attention, and timeliness on the install, to Maxs craftsmanship and speed. The entire team went above and beyond to make sure that we were pleased every step of the way. They were PROFESSIONAL, ON TIME, EASILY ACCESSIBLE, AND PROVIDED HIGH QUALITY THOUGHTFUL WORK. I would highly recommend this crew. Our new kitchen is spectacular and we cant thank you all enough!
Naffco started out great and went down hill from there. Naffco installed Shutters in my Kitchen, Study, Family room. When I wanted to replace two of the blinds in my office for Shutters it became a nightmare.In the last two years Naffco has sent out two separate people to take measurements only because so much time went by. I called and was told they needed to be measured again they came and measured and once again several months went by. I called Naffco and asked what happened to my Shutters. The Lady I had been working with all this time ( wont say names ) started to laugh and explained that they had an employee who had been working there a long time and was hiding her work load and was causing trouble with everyone but has since left. My designer _ _ _ after laughing it off, stated she would get to the bottom of it and get my shutters installed. This to was several months ago. To date, I have not heard a word. I would suggest use anyone but Naffco, Not Worth The Wait or the embarrassing constant follow up that you will have to do!!!
Great company, and great teamwork! As a custom home builder, we recognize the complexity and importance of cabinetry to our client and our product. Barry, Tonja, and the entire team are highly responsive and always try to go above and beyond to make our buyers experience, and the end result, top notch!
Barry was excellent and very helpful in assisting us perfect the design of our kitchen and bathroom cabinets. Tonja was great in furnishing details and assistance. The installation crew was outstanding (Bruce, Tommy & Ti) and our cabinets turned out beautifully.
WARNING: Do not use this company for blinds.The disaster happened when Sue our salesperson lost our phone number and didn’t bother following up. The blinds and shutters took nearly 2 months to come in. Craftsmanship was poor as Richard and the install team has been out to our home about 7 times in a month !!!!!They had to re-order 3 blinds because they ordered the wrong finishes and valiance.To add insult to injury, the near $400 motorized shade we purchase stopped working 3 times in the first month and Matt the manager is not responding to our calls.Poor craftsmanship, awful communication coupled with diasterous customer support.
We recently renovated our house and installed new cabinets in our kitchen, 3 bathrooms and laundry room. Working with Barry at Naffco was a pleasure. He had great ideas. I couldnt be more happy with my new cabinets!
From the beginning to the end everything was great. Barry was great to work with in our cabinet design. Joe helped us pick out the perfect floor tile. Josh and his team installed the cabinets and they look great. Ken and his team did the demo and reconstruction and even with all the challenges they were amazing. Our only negative comment is the lack of communication from the company who handled the countertop. The team that cut the countertop and did the installation were great. We Love our new kitchen and we highly recommend Naffco to everyone.
Super smooth experience and effortless! Walked into their store on macdill and Micheal Baker helped me pick out our roll up shades and they installed them a week later. Boom!!
When we had our house built it didnt have cabinets in the laundry room or even a linen closet for th he guest bath. Since I knew I would eventually install cabinets I went back to the company the builder used. I didnt much care if the cabinets matched but the representative I called blind did an excellent job and even managed to get scrap granite for my sink. The installer even managed to get all up in one day. A plumber was sent through the companys contacts to install my sink which saved me having to call someone to come out. Very pleased how we were treated throughout the whole process.
Barry & Tonja at Naffco are absolutely amazing! They are the best team to work with and are beyond knowledgeable. From start to finish, you never have to second guess any cabinet choices you make because Barry knows exactly what he is doing and will always steer you in the right direction. He has been so great with all of our clients, offering them additional design time if they need it, making them laugh, and overall providing a gorgeously designed, and functional space. Tonja is basically the smartest girl in the world and you can literally ask her anything and she knows the answer. And on the off chance she isnt familiar with a product or question, you can guarantee she will have an answer, full of details, for you in a few short hours! We have been so grateful to work together with them on so many projects!
You won’t go wrong with Naffco!! Great customer service is hard to find and amazing quality cabinets! I’m a very pleased customer :)George and Stella Himonetos
Barry in the cabinet department was great. Very helpful and professional. Our kitchen turned out great!
Naffco is the best! Michael Baker was fantastic! Easy to work with, honest, professional. Went above and beyond.
We are building a new home, and we worked with Barry. He is a TOTALLY AWSOME guy, and was a huge asset during the entire design process.Besides being a terrific designer, he helped define and help us correct some last minute island issues, and another potential change with the hood. He took the time to have me in, that day, and sit at the computer with him to work out an option that would work, while still giving us the look we desired (without breaking the bank). This also alleviated stress of trying to return and replaced our ordered appliances.I just wanted you to know how much I appreciate the extra time/effort. Its the kind of thing you hope for when you are building a custom house, and you really delivered on this entire project…and saved us from potential slowdown…and lord knows, I dont need any more of those =)Although I had issues with Naffco with some shutters we ordered in our last house, I am glad we got the opportunity to give them another try.Thanks again! Can’t wait to see it all come together!
I had a great experience with Naffco. They helped me fix some bad work from another local Wellborn dealer as well as renovate my laundry room. Tonja was amazing to work with and very professional and patient. I would highly recommend Naffco for any projects in the Tampa Bay area. I am looking forward to renovating my bathrooms with Naffco in the next few years.
Great friendly staff. Good design and follow thru. On time and on budget. Installation was flawless and very professional. Highly recommended.
Naffco delivered on product quality, professionalism, timeliness and pricing. Michael and his team did a wonderful job on our shutters and blinds.
My contractor recommended this company based on reputation and I could not be more disappointed with them, in particular and employee named Sue who was rude to me and our contractor on multiple occasions. She also made even the simplest tasks seem like we were asking the world of her. We looked at several samples of carpet for our stairs. When I asked if we could take them to the house to check out how they looked in person, she curtly replied ‘yes but only if you bring them back right away.’ I said that was ok but if she could email me the names of the different samples that would be great. She said “you want me to do WHAT????” As if it was an enormous request. Then she said “I’ll see if I have time to do it.” We are literally talking about emailing a list with 4 sample names, not writing a thesis. It was like she did NOT want us to do business with naffco. Even our contractor who is incredibly nice and patient said that the process of our carpet was being held up because she was being so difficult to deal with. Because of this we decided we were not going to do business with Naffco based on this employee alone because we can’t imagine giving our money to a company that employees such an unprofessional, nasty person.
Barry and Tonja in the Naffco Cabinetry department have been instrumental in the success of my interior design company. They are extremely knowledgable, helpful and timely in their work. I would recommend this department at Naffco to all of my clients.
All of the staff have been outstanding to work with and they have done excellent work throughout my home for flooring.
Naffco was very responsive and did a great job of recommending cabinets that worked for the purpose. They also did a great job of installing the floors.
DO NOT USE THIS COMPANY. We began our flooring project the end of May and as of Sept. 8th we are still not finished. Customer service is terrible! We emailed a 3 page letter to the installation manager (which I know he received) on Aug. 21st to outline the many problems we have had and to ask to meet with them. As of yet we have not even been given the courtesy of a response!! Poor customer service, poor sales support, poor communication, poor workmanship.
Naffco has been a valued partner of Sample Properties over the years. Whether it’s cabinets, flooring or window treatments, their team provides our clients with tremendous product and service.
Professional, courteous, and on-time! Great products with competitive pricing. Highly recommend!
Love Naffco! Such a great option right here in South Tampa to solve my cabinet, tile and flooring needs.
So far not at all happy, they were to install carpet today, first came out with wrong carpet. Then were told the installers were on their way, then after several hours we called and were told the installer had a Dr. appt. So dog in the kennel for the day, husband waiting at the house all day, living and dining rooms torn up with 20 people coming for a cookout in two days. Its not that your business make a mistake, its how they handle it. We shall see.
We had a great experience working with Naffco while building our new home this past year! All of the staff was very helpful!
Enjoy the amazing staff and service. We willhighly recommend NAFFCO cabinets.
Joseph was great in helping us decide on the color and style of flooring.
I have found that NAFFCO and their employees are most knowledgeable regarding product and are dedicated to costumer satisfaction. I highly recommend NAFFCO for any project for best pricing, service and quality product.
Barry Lauver and Joseph Baker were great to work with. I will definitely use NAFFCO on my next remodel or build.
Great experience! Knowledgeable sales associate, great product, install and pricing, 5 star!
Super helpful staff with a wonderful selection at all different price points!
Knowledgeable staff, excellent service, fantastic selection and great prices.
Karen Kruglick greeted us immediately upon arrival, asked us what some of the ideas we had. She listened attentively and when I done she directed us to an area of the showroom that based upon our needs may have what we want. She was dead on and made our shopping experience less overwhelming. Thank you.
I am an interior designer and I highly recommend NAFFCO. Amazing customer service from Barry, Tommy and Tonja. So thrilled with NAFFCO! Will continue to work with them!
Customer of the Brandon Store - Terrible experience. Ordered blinds on a Sunday and put down $1,000. We were told that a sales rep would reach out to us during the week for measurements. After a week without hearing from the company, we reached out to the Sales Rep and inquired about the measurements. The rep indicated that the measurements would be taken on Monday, no later than Tuesday, which did occur. The rep - Jarred - also insisted that he would follow through with the individuals who took the measurements to ensure the blinds were ordered and installed timely. After two weeks with no contact from the company, we again reached out to inquire on the status. The rep indicated that the blinds were never ordered. So, 4 weeks after initially ordering the blinds and putting down $1,000, we have no product. Not to mention, the Brandon shop is not run like a business. The salespersons complain about dial up internet, systems not talking to each other and their inability to take credit card payments. My cc information was written on a piece of paper (erroneously) and faxed to the South Tampa office to process. The Brandon store is a mess. Save yourself the time and hassle.
Quick sales response. Efficient
I have to say - barry and tonya are the rockstars of this place. barry is so thoughtful and patient. he has the sharpest eye and has been able to troubleshoot very accurately. i am so pleased with his work. tonya is impeccably organized and makes sure that everything is right where it needs to be. these 2 deserve all the professional goodness that is headed their way. i would use them both in an instant if i were lunatic enough to build again. :0)
I have been working with Barry Lauver and Tonja Brimhall on my kitchen/bath/laundry cabinetry for a new home I am building. As a marketing and customer service professional, I am very sensitive to client service and I have to say - Ive been blown away at the level of service received from Naffco. Barry and Tonja are not only friendly, professional, and responsive - but they go above and beyond to serve as trusted advisors. They have shown a tremendous level of patience and offered their professional opinions each step of the way. Even though I am not a VIP, I have been treated like a VIP by Barry and Tonja. This level of client service is rare and I applaud their efforts. Im not the easiest client - I have frequent questions/changes but they have always been so willing to accomodate and have done so with a smile on their face. Thank you to Barry and Tonja for taking an otherwise stressful experience and making it fun!
Friendly staff and best specialty home improvement company around! 😊
You get what you want with them.
Great place to work!!!
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