Rivard Buick Gmc
9740 E Adamo Dr, Tampa, FL 33619, United States
Rivard Buick Gmc
Review №1

I have to thank Michael Cordova for an incredible experience. He helped us get the truck we wanted, all over the phone and made a situation that would otherwise be difficult very easy. He kept in contact throughout the process and was very quick to respond. If youre looking for someone to make it easy Michael is the guy. Thank you again Michael for everything. We will see you on the next purchase.

Review №2

This was hands down the easiest, painless car purchase I’ve ever made. Walking in you get the feeling that this experience will be different. Our sales rep Art was honest, quick to answer questions and overall great at working to get us what we wanted, at the best price possible. I am 110% pleased with our experience and cannot recommend them enough.

Review №3

The service was great and they kept in touch with me about my vehicle. I felt it took too many days to get it back, but I got it back fixed and road ready. They also did a fantastic job getting everything taken care of through my warranty. It would be nice if they would wash the vehicle up before returning it like Ford does. Otherwise, no complaints!

Review №4

I’ve never written a review for any business before but these guys are awesome and deserve it. Left the dealership I’ve used for 10 years to come here. They will go above and beyond for you and I will 100 percent continue to use them for my future vehicle purchases!

Review №5

After looking all over Florida for a new truck, I purchased a New GMC Sierra from Anthony Edwards at Rivard Buick GMC. Anthony was extremely helpful and easy to talk to. I felt zero pressure when dealing with Anthony during the purchase process. Rivard pricing on new vehicles were the best I could find in the state. I highly recommend checking out this dealership when looking for a new vehicle

Review №6

Came down for Jacksonville, they had us in and out within 30 minutes. Best prices within 200 miles from us. I highly recommend this dealership.

Review №7

Best car buying experience EVER, hands down, and the absolute best price. Arnold Little was amazing! I am a customer for life!

Review №8

Very friendly and helpful staff. I bought my first car here. The same price I seen online was the same one in the dealership. Francisco was very helpful with explaining everything that goes into car buying. And very patient and understanding with all my questions. 10/10 would definitely recommend. And I will tell friends and family about my experience.

Review №9

Bobby Emmrich was an amazing sales person and made the experience very personable. I was very happy with everything during my time there and couldn’t be happier with the new truck.

Review №10

This was by far the best car buying experience. Sean was a great representative of the dealership. I cant say he is a salesman because he was not selling anything. He worked with me and my fiance and got us a great deal. I recommend this dealership.

Review №11

My experience with Rivard GMC was the best, fastest and most professional that I’ve had dealing with a big car dealership. Ronnell Williams was my sales associate and I would deal with him again and I would HIGHLY RECOMMEND him to anyone looking to have a great car purchasing experience. Thank you Mr Williams and Rivard GMC for my new to me immaculate 2016 Nissan Titan XD.

Review №12

Was the worst service I never experienced.I bring my car for service on Septembwr 27. They dont heck anything in my carTe car had problem with the safw systemI bring the car back on September 29They had no the part, an promise me to call next dayNever call backI make an appointment for October at 9 oclockAt 1.05 after 4 hours the tell me t6I will wait for about 3 or 4 hours more.Incredible, they dont offer you a ride or a rental carThe worst service I never seem

Review №13

The whole experience from ordering the vehicle to taking delivery of it was awesome Jordan Myers in Jeff Meyers were great during the whole process of keeping me informed of the status of the build

Review №14

I had a very good experience finding the Yukon XL that I needed was very specific requirements such as a bench seat and four wheel drive and Justin did a good job of locating the vehicle that we needed. He was very courteous and professional and answered all our questions. Definitely look forward to future business.

Review №15

Working with David Hurley at Rivard Buick GMC was an absolute pleasure. He is a consummate professional and goes above and beyond to assist the customer in purchasing their vehicle. I would definately recommend Rivard to my family and friends.

Review №16

Bought my 2021 Sierra 1500 here about a year ago. Love it and got a great deal. I am currently looking to upgrade to a 2500. Unfortunately, I was told they arent taking any more orders this year due to selling through their 2021 allocation. Would have loved to buy another truck here.

Review №17

We dropped our gmc off for an airbag recall and Rivard took care of the issue within an hour of dropping it off. We were very happy with the service and friendliness of the staff.

Review №18

Amazing experience. Jordan with Rivard has great customer service skills. Gave options to help with warranty. Very informative and amazing communication. When it come time to buy another truck I know exactly where Im going to.

Review №19

Very happy with my (first!) car purchase. Juan and the rest of the team were really helpful and kind, many staying after close to help me and other customers complete our purchases. The car itself is exactly what I was looking for, and the employees made it an easy experience from the moment I walked in to the moment I left with the keys!

Review №20

Purchased my 2021 GMC Elevation 4 wheel drive. I searched within a 100 mile radius for one, Ferman GMC offered better pricing than all the other GMC dealers I checked. We worked with Justin over the phone which was very convenient, if you have kids you know it’s hard car shopping with a newborn. Justin set up the leather install and spray in Bedliner. As soon as my truck was ready He called us to come down to the dealership to do paperwork, he had us in an out within 30 mins. We will definitely be returning customers.

Review №21

Always a pleasure. I go here for all of my vehicle service and maintenance appointments over the dealership that i purchased my truck from due to the staff alone. Everyone is done in a timely manner and make me feel valued and informed about what needs to be done. Only place Ill take my truck!

Review №22

Hiram is a true professional that takes pride in his craft. He made the process easy and stress free. Hiram made us feel like family. I would highly recommend Hiram and Rivard Buick GMC to anyone looking to buy a new or pre-owned vehicle. If your in the market make sure to ask for Hirum he will treat you right.

Review №23

Very honest, straight shooters: Chris Stohlberg worked with me over the phone to work out the deal with zero stress and Justin Ramer provided support when we drove in from out town to take delivery of the vehicle 3 days later, which went equally smoothly.Great experience.

Review №24

This is a top notch dealership. Great customer service and deals from the service department to the sales department.

Review №25

Alex was amazing! I realized I had an oil leak in my garage after another dealership did my oil change. I came to this one and explained the issue. I travel a lot and I can’t be on the highway with issues. He quickly pulled my vehicle in and resolved the issue and added extra oil. I was here less than 20 mins. Needless to say I won’t go to the other location again! Friendly service and quick resolutions! If you’re looking for places to go FIRST, GO THERE!!!

Review №26

It was the worst experience I had on customer service. I gave specific instructions about my vehicle to the person that took my car in all were ignored.One was in reference to my tire if it needed to be changed please let me know before we do shop they waited three hours to let me know and then still did not do it I only went in for an oil change was there for 5 hours

Review №27

I came into to look at a car that I was interested in. I was being helped by Lee and later on the general manager Steve or Steven I cant recall his name exactly came to help out. It was a pleasant experience in the moment Lee was fairly new and I had a lot of questions and he didnt exactly have all the answers but did his best. In the end I decided not too move forward with the purchase because I did not feel comfortable with the final price of the vehicle. I explained to them that I would just go else where but the general manager came in to try and persuade he seems like a pretty knowledgeable person and I did take a lot away from the conversation. In the end he tried to work the numbers and showed a potential alternative if I tried to finance through my bank. An example if you will not a sure thing. What I was not told was that they were running another hard inquiry on my credit. I was already on the way out and had I known they would try and run my credit again I would have not agreed. I am glad to have not done business here, and would make anyone wary of attempting to purchase a vehicle from this dealership.

Review №28

Rivard Buick GMC is a great dealership that ALWAYS takes care of its customers, I have bought several new vehicles from them over the years and is the only dealership I use, I have never had a negative experience at this dealership, the staff and employees are always friendly, engaging, helpful, courteous and kind. They always treat you like family which is a nice touch considering the world we all live in now, they pay close attention to detail while caring for your vehicle and you. I will continue to buy from them and encourage my friends and family to do the same. Customer service at this dealership is the Gold standard, thank you for all you do. God Bless you all.

Review №29

This is my favorite service dealer. The staff is awesome. They keep very well the timing for the appointment.

Review №30

I had one of the easiest experiences purchasing my new Sierra. Hassle-free and everything as promised. My salesman Sean Bone was extremely professional. I spoke to him beforehand over the phone and set the deal before arrival and it all went very smooth. I drove from Miami to purchase this truck and it was all worth it, I will never deal with the sharks at the Miami dealers again. I will definitely be calling him again in the future when I am ready for my next GMC.

Review №31

Came in for a screw in my tire and left happy when I saw all 4 tires had the same amount of pressure, that never happens....... Always great people, I brought my dog this time and let him play in the on-site fenced shaded dog park.

Review №32

An all around pleasant as well as productive experience. Art Korolov was the sales representative that walked us through the process from beginning to end. He was both professional and personable. Based on this experience my family and I are pleased to highly recommend Rivard Buick.

Review №33

Whole process was a breeze. Scheduled some routine maintenance, everyone was professional, pleasant and efficient. They even detailed the van for us.. and did a spectacular job! Thanks Rivard!!!

Review №34

The lady that greeted me was so nice, very pleasant person, service was great and quick

Review №35

What an awesome car buying experience. Bobby did a wonderful job, accomplished our goal for payment and we left with our new car in a short time compared to most dealerships. Very professional and calm atmosphere. Their sales experience is too notch…the salesperson handles the entire deal…no turn over to sales managers and finance people. Highly recommend Bobby at Rivard!!

Review №36

ABSOLUTELY love Rivard GMC!!! 4th vehicle from there. Francisco and Ronell are the go to sales guys there! #2022_GMC_AT4

Review №37

Seeing other reviews of Rivard Buick GMC, I am another very satisfied customer. Sales Representative David Hampson was fantastic. He assisted me, followed up and found me a new vehicle that I am enjoying very much today. Working with David Hampson, I feel was the absolute best car buying experience I have had in 42 years. He is very professional, follows up, keeps in touch and he knows his products well. Also, he is a very nice person to chat with. I would give David Hampson and Rivard 10 stars if the option was possible. Thank you David Hampson, Thank you Rivard Buick GMC.

Review №38

Had routine servicing plus warranty brake pad work. Had an appointment and received phone call advising unexpected backups would cause delay. Accepted their offer to reschedule and on new appointment work was performed fully and even quicker than estimated.

Review №39

Easily the best car buying experience from start to finish. Nick Ricketts is extremely personable and professional. He worked diligently around my circumstances while keeping an open line of communication. I spent a grand total of one hour and fifteen minutes at the dealership. *Disclaimer: I went home and picked up my child from school while Nick finished the paper work and got the truck ready. That flexibility alone is worth it’s weight in gold. I really enjoyed the buying experience.

Review №40

The experience was way beyond good. Both Steven and Sean were so wonderful to work with. They really made sure we were happy with our purchase and did everything we asked in order to get what we wanted. I will recommend Rivard Buick to anyone interested in a GMC or Buick. Thank you so much, Steven and Sean!!!

Review №41

Had a warranty issue, took my truck in and they were able to get the issue resolved. Ray was a huge help and kept me informed every step of the way. Will definitely go back for future service.

Review №42

One of the poorest service experiences I’ve ever had. Been coming to Rivard since I got my driver’s license but I can say with certainty that will not continue. I will be going elsewhere from now on. Comedy of errors all day today and not even a real attempt to make it better other than a “sorry”

Review №43

I really appreciate the way this place does business. While most dealers are marking trucks up due to the limited availability of new vehicles these folks are still offering amazing deals on new trucks. I have to thank Carlos Montero for making this the easiest new truck buying experience I have had.

Review №44

Just had to replace my battery another stellar service visit the staff here is so pleasant courteous and helpful I only service my cars here. 5 star service

Review №45

Sean was great!! 👍🏼 Recommend to work with him.

Review №46

We had the best experience at Rivard purchasing our new vehicle. Arnold was our sales agent and he was honest, fast and reliable. We were able to comb through the details of the sale over the phone so when I went in to officially purchase the vehicle it was to sign a few papers and take the keys. I would recommend anyone to go and talk to Arnold for a great car buying experience.

Review №47

Absolute worst service. Ever. Brought my truck in that was running great. Needed an AC and some leaks fixed. My transmission stopped working the same day after they dropped it to replace the rear main seal. Spent months trying to even get ahold of them. The only thing they did was hold my truck until I payed them or charged me an additional $4k to replace the trans.I was charged over $7000 to have my truck towed back.I am a single dad and disabled vet who just wanted to get a truck for my daughter. Now I have a hunk of junk that had to be towed back and can’t afford a running vehicle for my daughter who just turned 16 years old. Absolutely the worst thing I have ever seen a business do to a human.

Review №48

Working with Eric Judd in sales and Sammy in finance has been a dream. They both worked hard to replace my totaled vehicle from a different dealership and get me in a vehicle that I feel safe and confident in. While they accomplished the end goal, they did it as painlessly as possible. Providing excellent customer service and guidance. I won’t buy a vehicle from any where else ever again, and I suggest you bring your business here too!

Review №49

Always great service! Logan stays in contact and keeps me up to date! Thanks for taking care of our Truck!

Review №50

Juan did an amazing job from start to finish. He kept me in the loop on the delivery of the truck, and offered great customer service. My next vehicle will 100% be from Rivard!

Review №51

You may get a good deal on the purchase of a vehicle at this dealership, thats about all you get!Dont expect to get good service from the service department at this dealership! Had to wait 2 weeks for an appointment then the techs didnt know what they were doing. Let alone the lack of follow up from the service writer and the Service Director are deplorable.No more than left the dealership within 40 miles same issue it was just in the shop for came up!!

Review №52

I had to wait 15 minutes before someone came out to check my car in. I had an appointment scheduled on September 3rd at 11:00 a.m. and when I arrived they could not take me. I rescheduled for September 7th. I had to wait outside again until someone came to check my car in. I was there for 4.5 hours waiting for my car. They changed the oil and then looked at the issue I was having with the gasoline and mileage. They put it on the diagnostics and did not find anything wrong. They did update the computer.I understand that you are very busy, but I think waiting for my car to be checked in and then another 4.5 hours is unreasonable.

Review №53

Just purchased a used 2019 trade in they had. Ben Pugliesi was so helpful. I went in Monday morning to test drive it, did all the boring stuff virtually (which totally took the hassle out of it) and when we went back to pick it up it was about 10 minutes or less of signing all the paper work.This was the easiest car buying experience I’ve ever had.Thanks a ton Ben and the rest of the dealership!

Review №54

We received nothing but top service from the moment we met Ben to the moment we purchased our vehicle from him. Great personality! We will definitely stay in contact with him for future purchases and highly recommend him.

Review №55

Bought it in for routine oil change. Asked them to diagnose some wheel noise.They went above and beyond and identified leaking water pump and replaced under warranty.Thanks to Logan and the techs for thorough investigation and explanation.

Review №56

Thanks Hiram Otero for making this transaction as smooth as can be. You are knowledge and expertise made it super easy. We are loving the new truck!

Review №57

The people at Rivard are so friendly and amazing. After the first time of me calling them, they knew me by name, what I drive, and treat me like family. I am always greeted with a smile. I tell great things about Rivard to my friends and family. They are highly recommended.

Review №58

Very smooth process one of my best experiences buying a car. Mr. Little did a great job and was very helpful. He made it all very easy to get through.

Review №59

The mechanical side of my repair was great. However, my interior door handle that was in the process of breaking, the plastic under the door skin handle, was completely broken by the service techs. Not one person there let me know what had happened I had to see it for myself when I picked up my truck. When I mentioned it to them they offered nothing to assist in fixing it other than a $700.00 quote to repair it. It worked just perfect for the last year and a half since I owned the truck. GMC has it for less then 24 hours and now its broken completely. Thanks GMC!!!!

Review №60

Great experience buying a car when living a couple hours away. They have the best pricing hands down and Anthony made the process simple. He got everything ready in advanced. The car was sitting out front clean with tags already and we spent 10 minutes at the dealer to sign the docs and was out the door on our way back home.

Review №61

When I called Richard to schedule a service appt., It was confirmed that the requested vehicle services were covered under the original bumper to bumper warranty, since the vehicle had less than 36,000 miles on the odometer..When I called back a second time, I spoke with Carlos who then advised me that 3 of my concerns could not be resolved by the dealer Rivard. He also told me the oil change and tire rotation was my financial responsibility, because the warranty, began @ the time the vehicle was built @ the factory(?)..I would have appreciated this information,if this detail, which I have never encountered was shared by the first 3 Service personnel that I spoke with before Carlos. I left feeling unsatisfied and felt the quality of service was extremely poor & lacking...

Review №62

Best car buying experience I have ever had! I worked with Carlos and he was awesome. I knew what I wanted and he sent me a purchase order via text and I came in the next day to finalize the purchase. I was in and out in 2 hours, which is unheard of at a dealership. I was visited by the Sales Manager, Eric, while I waited and he was very nice to speak with. I got an incredible deal and definitely the best price in town. No haggling on price either, they were fair from the start. I will always come back here for future purchases. I love my new car!

Review №63

The Service Center advised cost, my auto was promptly serviced and pick up was on time. Great customer service!

Review №64

This is my very first car lease. I am extremely happy with the service and attention I receive from the service staff at Rivard. They called me to schedule the oil change and made sure I was well taken care of when I arrived. I love this car and will definitely continue doing business with Rivard Buick.

Review №65

I had a great experience at Rivard Buick and GMC. The staff is knowledgeable, courteous and very reliable. I bring my GMC truck in for service and what I receive is top notch care for my vehicle. Theyll make sure youre not left on the side of the road.

Review №66

Sean is the best. Knowledgeable and works to ensure you get what you need and nothing else. Made the transaction easy.

Review №67

Great place to buy a vehicle. I would say the best car buying experience I have ever had!

Review №68

Hi always use and recommend regard Buick GMC. I have my 2019 GMC sierra service there all the time. I took my truck in today for a grease oil and filter plus a rotation and balance. I had also scheduled for them to check a squeak in my left front end. When leaving I confirmed that all the above was done and was told my tires were not balanced just rotated. I now have a vibration in the rear of my truck. I’m not sure why it was not done. As mentioned above I had also scheduled for a squeak on my left front axle. I supplied the service writer with a GM technical report on how to make the repair. He showed no interest at all nor would he check to see when or if the parts are be available. He told me I would have to make another appointment that they are extremely busy so plan on leaving it for a week. For a squeak that I already have a General Motors technical report which says how to fix it. The technical report goes on to say do not bring the vehicle in until you are sure you have the parts on hand. Totally confused and disgusted

Review №69

By far the best car buying experience I’ve had. Sammy made the process simple and didn’t pressure us at all to make a decision one way or the other. Within 10 minutes of looking at one of the vehicles on their lot I knew exactly what their final price was with no hidden fees. The best part was that all of our financing was done through our salesperson - no F&I back office to waste away in! I would definitely recommend that anyone looking for a new or used vehicle should at least stop by Rivard and talk to Sammy to see what he can put together for you.

Review №70

The service was great, said about an hour, but only half that time. The wait area has drinks, water and coffee, also crackers or cookies in package. Very clean and professional employees 👏

Review №71

David H. Made the buying process very easy. Everything was done through email. Just showed up with trade in and signed paperwork.

Review №72

We bought a new to us vehicle from Ronnell Williams! It was such a great experience and so fast!! I would highly recommend Rivard GMC

Review №73

I was greeted with great professionalism. I was told to expect at least 3 days. They did it in 2!

Review №74

This way by far the easiest car buying experience ever!! My husband was out of town working and Ben made me feel so comfortable throughout the entire process and was such a pleasure to work with. I highly recommend Ben from Rivard Buick GMC!!

Review №75

Great dealership, super clean fast and reliable, my salesman Arnold Little was super professional and very reliable answering everything I asked, and now I have a amazing truck and cant be more happy!Thanks so muchBruce Davis

Review №76

Absolutely the best place to shop for a used vehicle. Our salesman David was very professional and went out of his way for my wife and I. Logan their service advisor is very honest and professional. Thank you for the positive buying experience. I will definitely be back to buy another vehicle. Go see David Hampson .

Review №77

Art Korolov, our Sales Representative, was fantastic. The entire process was easy, and I love the vehicle!

Review №78

I was only able to give it a one star wanted to give it zero stars the service department is horrible my mom in law trying to reach someone in the service part for the last three days and showed up the last two days at 7 o’clock in the morning to get her car fixed she’s left numerous messages and they have not called her back yet when she spoke to the guy this morning the service manager wasn’t showing up until eight she had to leave to go to work she said please have them give me a call and here it is 10+ hours ago and still not received a phone call

Review №79

I rarely write a review this favorable. However Rivards service department has earned this. At least from my experiences. From making an appointment over the phone, to the check-in process, the service provided and the pricing. Logan was my service advisor and helped with the check-in. The appointment time was honored and the service was performed in less time than anticipated. I highly recommend using their service department. Especially if you have ANY GM vehicle. Save yourself the aggravation of trying Ferman Chevrolet across the street. They are disorganized, cant get anything right the first time, and lack any level of professionalism or customer care. I have used Rivard several times now and have always been 100% satisfied. Please dont change Rivard, you are a rarity in the automotive world!

Review №80

My Enclave oil change went perfect. Excellent and friendly service at Rivard Buick.

Review №81

Cameron Trimmer was personable, genuine, and professional. I was greeted within a few minutes of stepping out of my car. He made me feel welcome and didnt try any old sale techniques. I told him what I wanted and he found exactly that. There was no hassle and not once did I feel taken advantage of. I was able to terminate my lease a bit early for my 2018 Terrain and lease a 2021 Terrain with the payments remaining the same. Im satisfied with my lease and I will go back to him once this new lease term is ending.

Review №82

Rivard Buick GMC has surpassed all my expectations, best service I have ever had. My service representative Alex went above and beyond while I had my Hummer in for service-5 stars all the way.Thanks,Greg Rolle

Review №83

Service Department are ridiculously unorganized, waiting time is over 2 hours for only an oil change with an appointment! Your better of driving an extra mile at a different service department or dealership. Not unless you want to be waiting 2 hours or more.

Review №84

Thank you so much Rivard Buick GMC for helping me buy my dream vehicle. Such great customer service by Sammy and Logan during this purchase. I highly recommend to anyone for their new vehicle needs!!

Review №85

Very easy to make an appointment, service is done in a timely manner every time I’ve brought my 2019 GMC Sierra . I drive from Tampa to this dealership in which I have other options a lot closer to me but I will make that drive because of the over all customer service and dedication to the brand GMC. Logan is my service advisor and he is top notch and goes above and beyond in making sure that I’m taking care of each time. I’m now a Rivard loyal customer 100%

Review №86

First time visiting this location. I bought my vehicle at the GMC located on Hillsborough Ave. I didnt like the customer service over there when I bought the vehicle and didnt like it during my two visits to get the oil changed. So I finally decided to try out this location which is closer to my house. Theyre AMAZING!! POLITE & I was only waiting for my vehicle for 30 min. This is definitely my go to for all GMC needs. Thank you.

Review №87

Great for sales and service. No pressure sales. Great program making points to pay for services.

Review №88

I had a wonderful experience with them. They are one of the best dealers to work with. I greatly appreciate them. Hiran dealt with my wife and I very kindly and was extremely helpful in understanding all the details about our new truck. He has a wonderful attitude and went the extra mile to make sure i understood everything. Ive never had such a pleasant experience at a dealer.

Review №89

I had the pleasure of getting my new car through Mike and Carlos. I was hesitant on which car to pick and which dealer to pick because the process is always daunting. Mike gave me great advice on financing and was able to answer all of my questions regarding the vehicle I chose. Carlos was able to come in and assist with closing and they were both really great guys. I didnt feel like I was at a sleazy car dealership at all. I would definitely recommend them

Review №90

AVOID AVOID AVOIDDo NOT come here for service!Hands down the worst vehicle service I have had the displeasure of experiencing. To summarize, they provided poor service through their workmanship, communicated poorly, were unprofessional, have poor organization & planning skills, & provided a lack of services as a courtesy.1. Poor Quality of WorkmanshipDid not complete the job in a timely manner & returned my vehicle with unfinished work. Installed new sensors to the vehicle that were not working properly, failed to diagnose the original issue in a timely manner, failed to diagnose an electrical wire issue before returning my vehicle to me the first time, & did not employ the assistance of the master technician until the end of the ordeal.2. Poor CommunicationWere difficult to reach when I called, they regularly did not know the status of the work being performed on my vehicle, promised to call me back multiple times during each of the three days they had it & failed to do so - only communicated when I called or came to the dealership myself.3. Lack of ProfessionalismOffice workers/staff clearly & openly arguing with each other in full view of customers in the customer service area.4. Poor Scheduling & PlanningWere over booked & under staffed for the amount of vehicles that required servicing - were unable to provide service in a timely manner.5. Lack Luster and Underwhelming ServiceAfter spending a large sum of money, & too much time dealing with their poor service, they would not even provide a vacuum out of the car, wipe down the interior, or wash the exterior. Other dealerships in my experience are now providing these as basic inclusions to services for oil changing & tire rotation packages without consideration of actual work being done to the vehicle outside of regular maintenance.

Review №91

Arnold Little was amazing, legendary customer service! I went to five dealerships before going to Rivard & meeting Arnold. Car buying has completely changed since the last time I purchased a vehicle. He guided me through the whole process and was open and honest through everything. He even followed up after the sale. Great Buying Experience!& I love the new AT4! Thank You

Review №92

Rivard used to be a name known for service and quality. That has long since passed. 6 hours waiting. 6 hours with no update at all until hour 3. Mind you, a Transmission Flush, the job I was in there for, takes roughly 45mins. I was offered a ride home at hour 4. Went in for a warranty issue. Had an appointment for 9am. Got there at 8:45. Was I told at the time when I arrived that there were 4 other vehicles with the same issue, and only 1 tech to work them all. Absolutely not. Would I have taken the ride home and not sat around for 6 hours...Absolutely YES! I would have rather have scraped my bare bottom against the highway than sit in their TINY, HOT, Disgusting customer lounge. Lounge would be a laughable term for that hot box of a waiting room. Normally I dont leave such reviews, but even after waiting a day and a half to leave the review, I am still steaming. I was honestly hoping to find a new dealer to work with and purchase future cars from, but I will be more than happy to tell anyone who asks me where to buy a car, to STAY AWAY from Rivard Buick GMC.

Review №93

Great experience! A big thanks to Carlos for making by truck purchase hassle free, and for a great price!

Review №94

Bobby was a great salesman, straight to the point, no bs. Great guy and great price

Review №95

Do NOT go here. Salesman will contact you on the phone and tell you they will hold a vehicle for you until the next day only for you to show up and the guy not even remember that he spoke to you the day before and then find out that someone sold it 2 hours before you got there even though the guy said that he would hold it for you the day before. And then the salesman will tell you that he did not say he will hold it for you, that he would never say that. But I wouldnt have left work early and got there as quickly as I could so that I could be there before he got off of work if he hadnt told me that.

Review №96

Best prices I could find. Easy communication. Couldn’t ask for a better experience for buying a new truck.

Review №97

Our Rivard experience was hands down our best car buying experience ever! From the minute I first spoke with our salesman Bobby Emmrich on the phone we were treated with nothing but 5 Star professionalism. Bobby spent over an hour on the phone with me going over Yukons on order, how they were equipped and projected delivery dates. Prior to calling Rivard I had called dozens of dealers all over Florida inquiring on inventory. The usual response was “we have nothing” and abruptly ending the phone call. Not Bobby! Even though they had no Yukons on the lot he spent the time to find us a Yukon.Beyond Bobby what makes Rivard awesome is they value their customer. They want to build a relationship with you and don’t just view you as a big payday. Nothing proves that more than in these crazy times of no inventory in the car business and Rivard isn’t adding 5,10 or 20,000 dollar “Fair Market Adjustments” to their vehicles. You can feel comfortable shopping at Rivard and getting a great deal on a new GMC or Buick. Thank you Rivard and thank you Bobby!

Review №98

David Hurley is amazing! I had been to two other car dealers and had nothing but trouble and disappointment. David was so transparent about everything, he took care of me like he would of family. This place was over 40 mintues from my home and we will be going back when its time for my husband to get a new vehicle.

Review №99

This was my best experience ever purchasing a new vehicle. Anthony Edwards was absolutely fantastic from start to finish. He goes above and beyond to make sure you are taken care of. I couldn’t be happier with the great deal I received and I will be buying again from Rivard again in the future.

Review №100

90% of my sale was done over the phone. I did not feel taken advantage of or that I was paying for added options that some dealerships add to fluff up the price of the car. Cameron was awesome. Kept me informed each step of the process. Spent less than 15 min at the dealership to sign papers. Would definitely buy another GMC from Rivard.

1 Photos
4.4 Rating
  • Address:9740 E Adamo Dr, Tampa, FL 33619, United States
  • Site:
  • Phone:+1 813-337-7974
  • Buick dealer
  • GMC dealer
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:9AM–6PM
  • Saturday:11AM–5PM
  • Sunday:8:30AM–8PM
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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