Prompt, efficient and great service. Highly recommend this company. I needed some work done when I was away on vacation. Dropped the car off and it was ready to be picked up on my return. Tom and his team are just fantastic.

This shop is very busy, but the staff are very courteous and professional. I brought my car to them to repair the front bumper and their work is amazing! My car looks brand new and I couldnt be happier! This is the place to go!

I have the best experience! Tom the office manager make everything so easy for me, he promised me my car will look exactly the same as before the accident and he did My car was looking awesome no one can tell my car was crashed. Also I want to mention that when my car was ready I had a hospitalization emergency and Tom never rushed me to pick up my car he understood the situation as a human being not as business man. I really appreciate that! Im leaving a before and after. Thanks CarStar of Town and Country and Tom!!!!

While the people were nice, their customer service was lacking. My car sat in their lot for three weeks before any work was done. I had just lost my mom and called twice to check on my car and twice gave them my information and stopped in because I still hadn’t heard from them, only to be told they didn’t have any information on me or my car. I again gave gem the information and was told that they’d look at the vehicle and call me in 1-2 days tops. 5 days later, I still hadn’t heard from them. I stopped by again and was told they were waiting on parts. To make a long story short, they need to do a way better job of keeping their customers better informed and if they tell you “I’ll call you in a day or two, they need to call if nothing else, to keep you apprised of what’s going on.. in customer service, your word means everything! They were polite and respectful but their customer service needs serious work!

Awesome shop. Reasonable prices and quick turn around. Definitely recommend! Even gave my Jeep a nice sweep and bath. A+

CARSTAR did a great job repairing my vehicle and the cost was a relatively good value. The staff was professional and friendly. The one area that could use improvement is the time. I took my car in on a Friday was told it would be done Wednesday then couple days before was told Friday. When your paying for everything (repairs and rental) two extra days you aren’t anticipating is a big deal.

I have had the pleasure of benefitting from the services of Town n Country Collision twice now. The first time was for damage resulting from a collision and was handled through insurance. The second visit was for damage that occurred hit and run in a parking lot, so it was self-pay. Both times, the customer service was excellent in every way from beginning to end. I was greeted professionally, given a timely estimate, updated with progress, and the workmanship was excellent. They also cleaned my car inside and out. Additionally, they were very helpful in advising me regarding renting a car from Enterprise down the road and were cognizant of the number of days I would have to rent the car while the work was being done. Both times, the work was done early, saving me an extra days rental car charge. Best collision repair service ever used!

Needed my broken car handle put back on. Was in and out in less than 15 mins. Friendly staff, good price, and quick service.

Everyone was polite and helpful. There work was completed in a timely manner and they kept constant communication to let me know how everything was going. My car looked great and was even cleaned. Thank you for making this experience less stressful!

They were supposed to fix my car completely, went to pick it up and the body and cosmetics looked great. However, when I got into my car there were still multiple error alerts coming up on my screen. Let them know, and a guy went outside to check it out and came back in saying it was good to go and that it just needed to be reset. Get into my car and drove it off the lot and it was completely dangerous as my alignment wasn’t fixed at all so my steering wheel was very off center as I was driving in traffic. The alerts came up again saying my stability was off and my speedometer wasn’t reading. Had to immediately turn around and go back. Blew my mind that someone could have driven my car from where the body was worked just into the parking spot without noticing those serious safety issues.

Top notch! Always kept in good communication through the process of repairing my Volvo after the accident. Everyone there just wonderful to talk with during a frustrating process after a car accident! I had no worry knowing all my parts would be guaranteed and certified Volvo parts!! It was worth the drive to Tampa. I like them more than my insurance company! Will use them for anything now!!!

I can’t express how thankful I am for Tom and his staff. They were all truly amazing. Tom helped me out of a very stressful situation and went above and beyond to make sure I was able to get my car repaired through my insurance because they originally wanted to total my car. I took it to Tom for a 2nd opinion and he assured me he could fix it and it wouldn’t be a total loss and he was absolutely correct. I’m beyond thankful for all that he did and I highly recommend them. My car looks like brand new and they did the repairs super fast! Highly recommend

Absolute worse experience Ive had after an accident. I will say this, they are nice people but there process is horrible. They did nothing to adjust to covid as far as giving customers a realistic timeline for repair. They just want the work which I do understand to a degree but thats not fair to the consumer.

The team was professional & very attentive to detail. They drove me to Enterprise.Impeccable customer service.

The only words to describe CARSTAR is they are Simply the Very Best!

Not motivated after being paid in full. Still waiting in an emblem and no return phone call.

The service was excellent and efficient.Staff were courteous and knowledgeable.It was a rear bumper repair but with the work, cleaning and attention to detail, car looks brand new..All COVID precautions were maintained and interior coverings for protection were utilized.A Class A business!Would highly recommend to anyone in need!Diane Thomas

I had a pleasant experience at town n country collision. Tom was very helpful and got everything taken care of, even my rental. The paint job on my car looks great.

Tom was great to deal with. Honest, knowledgeable, and friendly. His crew did great work. Paint match was spot on and applied perfectly.

Went smoothly. Very courteous and professional

I was referred to Town & Country Auto by my Volvo dealer. Called them on Monday, made an appointment for an estimate on Tuesday and the repair was done on Wednesday morning!About 15-20 years ago T & C Auto took care of a car I had at the time which had severe damage. It took several months as I remember it, but they kept me well informed on the progress. So when Volvo suggested I use T&C I immediately said, I know them, they do great work.My car was repaired for a very reasonable price, and I am very pleased with every one.The office staff was extremely friendly and all Covid 19 safety practices were used for everyones safety. They gave me a ride to my home, offered to also pick me up as well.I will definitely continue to recommend Town & Country Automotive, Inc. to all my friends!

We came here for body work on my husbands vehicle after we were rear-ended pretty badly. My husbands car is less than a year old, so he was pretty distraught about the damage. The shop owner, Satch, greeted us personally when we got there and helped us through the process (this was our first accident ever). Satch streamlined everything for us and gave us a weekly update on the repairs, which was very courteous and much appreciated. The repairs were made with factory parts only to get our vehicle back to brand new condition. When we brought the car in, the exhaust pipe was nearly dragging on the ground and the rear bumper was completely detached on one side. When we picked up the vehicle, you couldnt even tell it had been in an accident. Since the car had been sitting for repairs for a couple weeks, my husband wanted to get his oil changed at the dealership right down the street while we were there. So we headed to the dealership right after picking up our vehicle, and even the employees at the dealership said Satch did an amazing job, because apparently the white pearl paint on our vehicle is a 3-tone color and thus very hard to match. Neither the employees nor we could tell where the repair paint was in relation to the factory paint. It all looked seamless! Hopefully, we wont need body work ever again, but in the event that we do, well definitely be back!

Left front was hit by a hit and run doing almost $3,000.00 in damages. After Town and Country got through with it looks like the day I drove it off the showroom floor. GREAT JOB GUYSDonald Miller

My car was repaired in a few days, the agent called me the day before to let me know it would be ready, it was cleaned up very well. This was a great experience!!!!

Walked in to ask a question. They saw I was black and immediately said they don’t do it. I didn’t ask the question yet 🤔. So when I did get the question halfway out. I was already getting we don’t do that. It was a simple leak from the door. They dismissed me without even a recommendation. I will NEVER support them they are prejudice 🤬🤬🤬

Just got my car back today and the repaired areas of my vehicle look brand new. The staff was friendly, helpful and kept me informed throughout every step of the process. I would highly recommend this shop. Thanks Town & Country Automotive!

Good people and good service.

I took my 2017 Volvo T6 R-Design Polestar with 6,800 miles here to have the bumper repaired from damage I did backing into something. The work they did was exactly what I wanted, you cannot tell there was ever any damage done to the car and they actually ended up completing the work for $100 dollars less than the original estimate. And I will add that I am a car fanatic and extremely picky, what you would call hard to please and I was very pleased with the quality of workmanship. Finally I will add that they are busy but well worth the wait.

A fantastic experience. They go out of their way to let you know what the different steps are and exactly what to expect. They follow up, do what they say, and make sure you are happy. And the best part, the work was superb. I cannot even tell that a repair was performed. The work was perfect.

Professional and lots of business

I was very impressed with the service at Town & Country Automotive. The people were extremely friendly and professional and they fixed my vehicle in a timely manner at a fair rate. I have no complaints and drove away a happy customer. I would definitely use them again (if needed) and would recommend this shop to anyone looking for quality body work.

Ive used town and country automotive twice in the last year and both times they produced excellent results. It wasnt until yesterday that I realized how good they are.I took my friend to pick up his truck from another body shop in Tampa after it was fixed and repainted. his new paint job had orange peel effect on the whole paint job. So I looked at my truck where T&C Automotive fixed it and it was smooth as glass. It was then that I came to really appreciate the job they did for me. I will definitely recommend this shop for its paint and body work.

Great communication about the current status with your vehicle. I also liked the fact that they ensure that your vehicle goes through quality control before you get it back. My car looked brand new and very clean as well!

Town and Country has been my body shop of choice for the past 20 years. I found them through my insurance company and have been using them ever since. Their work is superb and their ability to match paint is second to none. I have had some elective surgery done on my cars and I am very picky. The just completed work my 25 year old BMW and not only did they match the paint they rebuilt the nose assembly perfectly. I have found the staff in the office and the shop to be easy to work with and always responsive. Their hourly rates are reasonable - not cheap but in line with the local industry standard.

Great job fast and friendly

Thank you for fixing it like a new one. Customer service is also very friendly.

At the recommendation of my Insurance company, Ive previously had two vehicles worked on by this place. Both had issues upon completion of the work. One vehicle had paint runs in multiple locations which they attempted to touch-up, but did not completely remove. They said it was the best they could do. Seriously? Runs in the paint is the best you can do? On the second vehicle, again, at the recommendation of my insurance, they installed the vehicle emblem on the hood upside down and after I got home, I found loose hardware under the hood! How tf does a body shop install the wrong vehicle emblem on a car??!! Recently, I needed some underbody work done after a minor collision. My insurance company again recommended them and had them call me. When the receptionist / appointment setter called, she had no clue what she was doing and had no idea what leaf springs are. She put me on hold at least five times and ultimately disconnected me on the last time. Apparently, incompetence is the norm at this place. If youre ok with mediocrity then this place should be fine, but I will never take one of my vehicles there again. The next time my insurance company recommends Town & Country Automotive, Ill have to tell them to get bent - But dont go to T&C Automotive to get straightened out because theyll probably screw that up too!

Decided to give this place a try after a friend had not a so good experience. Dad and I went in for a quick estimate and the guy was the rudest person I’ve ever dealt with at a service business.

Cant recommend this place. It is just plain stupid to get a quick estimate that it is by appointment only. Dad showed up with the vehicle to have them do a quick estimate and the guy indicated that they didnt have time for it and the entire week is booked. Really? He saw people just slacking around not doing anything, yet couldnt get a quick estimate. That is just ridiculous. So he went to Maaco and they took the vehicle right there on the spot. Not only that, they drove him home.

I had major damage to my Subaru and was referred by the dealer for repairs. Satch and his crew are no nonsense operators but they do solid work and the car is straight when you get it back. Body work is like home improvement. Delays happen, enjoy your rental car and let them do it right. They are fussy and gave me my car back looking and running 100%. I would use them again without hesitation.

I first dealt with TNC Automotive in 1980. I am very meticulous with my cars and quite frankly, can be difficult to please. This being said, TNC Auto successfully repaired my severely damaged 69 Corvette to better than new condition. The paint was flawless and the repairs were impossible to see. Since then, I have had 4 of the familys vehicles in for repairs ranging from minor cosmetic repairs to major collision repairs. All repairs were properly completed in a timely manner with no grief. I found the shop and Satch, the owner, to be well known and respected by my insurance company. . Quality is a high priority at this shop and that has kept me coming back.I also found the office staff to be friendly and helpful and always willing to take my calls and answer my many questions. This shop has earned its place as my familys Go To Collision Repair Facility, without question. I am totally comfortable recommending them to friends, family, and anyone else that asks for advice on top notch collision repair.

Good workmanship, scary waiting area.

Super nice people, super good work. These people do service southern style, with a smile and with pride in their work.

Didnt do the complete job initially. Had to leave the car another day and come back the next day. Annoyed.

They do good work very quickly. Friendly helpful staff.

Ive worked in the insurance industry 21 years and this is one of the best shops Ive ever dealt with. This was a complicated repair that took about 5 weeks and exceeded $23,000. The car is perfect after the repair. You would never know there was any damage. TNC worked directly with the adjuster as much as they could without requiring my involvement. What I appreciated the most were the status reports via phone nearly every week which kept me informed every step of the way. Special shout out to Satch who was a pleasure to work with. Thanks TNC!

I took my vehicle to TNC Automotive when my front bumper cracked after hitting debris on interstate 75. I was driving to TNCs location and the bumper detached from my vehicle. I called the shops location and the owner, Satch, and his son graciously met me at the location I was stuck at helped bring my vehicle in for repairs. They stayed after business hours to make the repairs on my vehicle until it was safe to be on the road again. When it came time for me to pay, the owner refused to take any payment and insisted that the repairs were free of charge. The repairs were high quality and I have not experienced any issues with my vehicle since. Extremely thankful to Mr.Satch and his son Ryan for helping me!

These guys do top notch service. Very pleased.

*DO NOT GO HERE! Terrible experience. Worst customer service ever!! Took over 2 months to repair (if thats what you want to call it) Assured us there was no frame damage on the vehicle, then we go to dealer to trade it in and comes up on CarFax that there was frame damage. Unethical and dishonest...

Avoid at all costs unless your insurance company makes you go here... They will damage more than they fix and tell you to deal with it afterwards. Hate shady shops like this...Most importantly, they dont know anything about Volvos, dont let their cover image fool you. Worthless.

TAKE YOUR VOLVO ELSEWHEREawful experience. girl I talked to on the phone was rude just about every time I or my wife talked to her. But w/e i thought, theyre the official volvo repair shop of tampa. Got there at 950 for my 1000 appointment. She tells me, no, you changed it to 1030, dont you remember? This absolutely never happened. Im going to guess that she either wrote down the wrong time, or they were running behind, and instead of apologizing, she tried to make me look like a moron. She informed me that I couldnt be seen until 1030 and Id have to wait 40 minutes for an estimate that should take all of 10-15 minutes. I walked out.if you have a volvo, USE CARSTAR on pine forrest dr in clearwater. they are also a certified volvo repair shop. Short drive from tampa and the people actually treat you like a human being.

Excellent Customer Service & Amazing Body Work

Great service. Friendly guy. Professional. Prompt.

Honest and reliable for quality workmanship.

Great service

Came in to get my car fixed after a collision stood there for about 6 minutes with 4 people watching me as i got out the car and nobody acknowledged me

Unprofessional staff and overall bad environment, smelt like cigarettes and beer. Staff was more occupied talking with each other than actually attending customers and was also rude. Super shady shop.

Great painter

Weird place, I asked to paint a bumper which is off the car already and the answer is Oh, we dont do something like that, we have to remove it out of the car ourselves...

Very well