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Rose Bridal
1 Destiny USA Dr Suite #M100, Syracuse, NY 13290, United States
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Rose Bridal

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J
Review №1

Prom was short notice due to covid, but we need to find a dress. We came across this store and they have very beautiful dresses, some priced kinda high imo.My daughter wore the dress for a total of 4 hours tops and its ruined. The top part threads were pulled. And it was prom. Quality Is poor.

Je
Review №2

I went in today to look around at the dresses as I am getting married next year and was happy with the service and help from the lady at the store. She was blunt with me and I was happy about that. I will be back to get my dress and my bridal party dresses as well. Outstanding service. This is my first time getting married and I want it to be absolutely perfect. The lady at the store today gave me a business card and answered all the questions I had. I look forward to doing business with you. This is the first store I’ve been to and the girl who helped me today has locked me in as a customer. I will definitely refer friends and family here. I drove an hour to get here and was satisfied when I left. I even got sized today.

Sh
Review №3

They had not only on their website but on their door that they were open, no one was there or let us in even after I made an appointment.

Ma
Review №4

Do NOT shop here... I put down a $240 deposit... covid hit... DID NOT get the product and they won’t give me MY MONEY BACK!! CRIMINALS!!

Ra
Review №5

Got a prom dress there last year, walked in, tried on, and purchased and I loved it. Just walked in today and said I wanted to try and dress on and was told I needed an appointment. Meanwhile there was only two other people in the store (mother and daughter just browsing). The store was empty and appointment list was empty, drove an hour and a half to get here and planned on buying a dress and was told no. Will not be going back.

Je
Review №6

Beautiful shop with great service

Ly
Review №7

My dtr. and I went in today to look around, even though she had already bought a dress. She tried one dress that she absolutely loved. Tommy was the sales clerk and he was so nice and very helpful!!!! The dress was perfect so we bought it (yes, another one) with 20% off; the only alterations we needed were the straps and we had it altered right then and there while we went to have dinner! I can’t thank Tommy enough for all of his help! He was tending to the girls trying on the dresses PLUS ringing people out!! I do have to add: the poor guy was working all alone and when we went back to pick up the dress from being altered, it was really busy in there and it was just him....I felt really bad 😔 I mean, it’s Prom season.... on a Saturday afternoon ..... you need to have more people working to be available for the customers! Other Prom dress stores always have 2 or more salespeople in store. No reflection on Tommy AT ALL - he was doing a great job - but the store was busy and could gave used 2 more clerks!!!

ki
Review №8

If i could rate this a zero I would. I went in not necessarily knowing exactly what i was looking for yet just trying to get and idea. I asked to try something on she was very rude towards both myself and my sister. The dress didnt fit yet she was trying to squeeze it on me, it had a sheer top collar on it and literally choked me trying to put it on me. Not once. But twice. I had marks on my neck and back from where she tried squeezing it on me

An
Review №9

I went in today to look for a dress for the military ball around noon and the girl was really nice and polite. She offered me help even though I was just browsing around. Great service!

Sh
Review №10

Went in yesterday1/21/20 walked around, my niece was looking for a lavender wedding dress, and not once did the girl come over and asked if we needed help. Asked if they had more veils to see and she never answered us. This girl totally ignored us and no one else was in the store.

Sk
Review №11

Quick to help out, got a great guy to help out. Dress is also very beautiful.

al
Review №12

A lot of beautiful dresses with great costumer service.

Ca
Review №13

We were not very happy at all. We made an appointment and drive an hour to get to the store and found out that consultant was not there And young lady working wasnt sure what to do so we were on our own.

Information
2 Photos
13 Comments
3.9 Rating
  • Address:1 Destiny USA Dr Suite #M100, Syracuse, NY 13290, United States
  • Site:https://rosebridalny.com/
  • Phone:+1 315-477-1400
Categories
  • Bridal shop
  • Dress store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:11AM–6PM
  • Sunday:10AM–9PM
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