Buying my 2018 Nissan Rogue form Josh was hands down the best car buying experience I have ever had. I fell in love with this car but needed to be at a specific monthly payment or I was going to have to walk away from it. Josh and the team were able to get me into this amazing vehicle well making sure I was comfortable with my monthly payments. I now feel like I have a safe vehicle to get through these crazy Syracuse winters!

Ed and Katie in the body shop are awesome. I was involved in an accident in Ithaca 65 miles from home. They took great care of me and got my car back to me as soon as they could.

I had a recall issue with the starter system. I had the problem the day the notice in the mail arrived, in late August. I called Jason at the Maguire Dealership on West Genesee St. in Syracuse, NY. He informed me that service would be booked until well into September. I said that I would accept the date he of earliest availability. Jason also gave me the number of the towing service to use. For convenience I had the towed there so if an opening occurred, it would be there. A few days later, well before the end of August, Jason contacted me to say that they were able to get the car serviced and fix the issue. Today is September 1. I have had the car a few days an it starts and runs beautifully.

Lack of customer service. I was “helped” by Justin who made it very clear he did not want to be at work and us being there was an interruption to his day. I went in after checking the inventory online and I knew the exact car I wanted to see. Luckily it was still on the lot. Justin took us out to see it and immediately said that they had the same car in another color which was a much better one but that it was in the shop being worked in because of maintenance issues. Not a great way to sell someone a car. As soon as he unlocked it the vehicle smelled like cigarettes, enough to leave you with a migraine. He could not answer any of the questions we had about service, maintenance issues, car history, but would continuously ask us if that was the car we wanted to buy. We went back into the lobby where he presented maintenance packages to purchase and price points for financing. I thanked him for his help and told him I would think on it and he right away was not pleased. He threw his arms down, rolled his eyes and as I was speaking to him he got up and walked away. I called after him and told him that I wasn’t done speaking, he yelled “yeah okay”, and continued to walk away from me. I have never experienced anything like this. The unprofessional, rude and childish behavior because he wasn’t going to close a sale right at that moment was unbelievable. He needs better training and perhaps a few courses on customer service and over coming objections.

We got our first car (used) at Maguire. The sales agent then was very helpful. Whenever we go, every staff is warm and welcoming. Recently, we just bought our new car, Zach Florio helped us out. We got an exceptional professional service from him, the other staffs were nice as well, service is quick and always professionally done.

My husband and I had a wonderful experience at this location. Our sales Rep, Alexis, was really patient and kind during the whole experience. We knew generally what we wanted and she made sure to show us every option in our price range. She gave us all the pros and cons of every different one. (Miles, features, year, how many previous owners etc) I would definitely recommend her and this location to everyone looking for a new or used car!

Scheduled maintenance add oil change and tire rotation which went very well and was done and a good amount of time. Only problem was they washed my car afterwards it came out dirtier than when I took it in. Im very meticulous about my car they washed it but never dried it park it out in the sun nothing but water spots. Overall for the maintenance I was very pleased.

Quick turnaround, professional, red carpet feel as a customer! Thanks

They did a great job installing my rain guards. They kept to the promised timeline and kept me informed of progress along the way

After an initially poor experience the supervisor of service, Brandon, called to make things right. I took my car in and it was fixed correctly this time. The experience this time was much better!

Wasnt what I thought it was going to be went for recall and free oil change and they tried to charge me and no waiting area had to leave and come back much later in the day hood latch repair and oil change 4.5 hours

Great customer service, unbeatable prices! Thank you Justin and Mackenzie for a great experience purchasing a vehicle 🚗

Great experience. Dsales rep and manager worked to get me a deal I was comfortable with.

Excellent buying experience. Will return when it’s time to buy again. Alexis and Rob were fantastic.

Great and friendly experience Josh is the man! he’ll make sure you’re taken care of any questions you have he has an answer. Highly recommend 10/10

Buying a car can be stressful, especially a new car, I went to Maguire since my wife is now on her third lease. They made the whole process simple and easy. Rich worked with us the whole day between test drives, all of the paperwork, etc. When the wifes lease is up, well be back. Since mine was a purchase itll be a little longer but will be back for sure when the time comes

Excellent service. Very prompt and competent. They really know the Nissan product and diagnostics. Very pleased.

Leased a new Pathfinder which I drove home that day which was very unexpected. Overall a great experience. Thank you!

Five-star experience very comfortable and relaxing. Did not feel any pressure. And Justin was wonderful and also Mackenzie. Thank you

In the waiting room, there was a TV which wasnt on and we were told the remote was lost. There were People magazines but everyone of them were in Spanish, which I dont speak/read. There was a coffee pot but no coffee.The service dept failed to reset the maintenance, so by the time I got home, it came on that car needed maintenance. I also saw that my car was out dated for inspection, I thought that the service dept, would check the sticker, but I guess I was wrong.

While it was a wait to get the vehicle in, once they had it, the work was completely ahead of the timeline they had told me. That was a welcome surprise.

I had a couple issues with my Rogue and made an appointment with service at Maguire. They diagnosed the problems and got them fixed as well as taking care of some fluid changes that were due. Job done right the first time and notified about a couple other things that were due

Traded in my 2016 Mitsubishi Outlander for a 2019 Nissan Frontier, got a great trade offer, amazing interest rate and outstanding service.

Rich Hanlon was great! He had cars ready for me to drive when I arrived. The whole experience was easy and not stressful.

Was great, came in asked some questions about my car and they gave me the info I needed

Don the service manger I talked to was very helpful . And being a emergency he got me in and out as soon as the parts arrived. Great job!

I was in great need of a reliable vehicle, and a smooth process, due to my most recent vehicle breaking down completely.The salesman Rich Hanlon, worked with me through the process of getting me into a vehicle immediately, but without being pushy and/or abrupt. He also was the first to contact me, as I originated my search on the Maguire Nissan website. He was full of highly useful information and truly made my experience as professional and courteous as possible. I will absolutely do business with Rich, and Maguire Nissan in the future.

***second lease***I made an appointment to see if I had options. Oh my did I have options. Sales man was friendly and accommodating to my wants. Payed close attention to what it was I was looking for. 48 hours the car was in my possession. Thank you Mr. Hanlon

Recently, my daughter and I purchased a used vehicle from Maguire Nissan. A few weeks prior, I visited this dealership and test drove a new vehicle. The car was very nice, but just not a perfect match for me. My salesmans name was David at that time. Although I did not purchase that particular vehicle, I kept his number handy just in case anything changed. I ended up contacting him in regards to the vehicle my daughter ended up buying. Shes only 19, so I did most of the dealing. We ended up very happy with our deal and my daughter is very happy with her car. Ill be honest when I say that I am not the easiest person to deal with when it comes to purchasing a vehicle. I cannot thank David enough for the way he handled things from start to end. Although I cannot speak for the other dealers at Maguires, I can assure you that David will do everything possible for you to make everything feel right.

My experience with going to a Nissan dealership in Maryland Virginia left me with a bad taste in my mouth with going to get my vehicle serviced...but Maguire Nissan is giving back the faith Id lost...Everyone has been very helpful. I wasnt able to take my car home, but they set me up with a loaner until my vehicle is fixed. I also was given a shuttle ride home. Having to take your vehicle in to have service for something serious or not is stressful but they left me feeling as though I left my car in reliable hands.

My experience with Ross was seamless from start to finish. He was readily available to help and answer any questions I had. He was knowledgeable and very familiar with all things Nissan. I would highly recommend him to anyone looking to buy a car! He truly exceeded my expectations and I am so happy with my new car!

Me and my girlfriend was just looking at our options and killing time when a salesman offered help, we told him we were just looking around and he said no problem. But instead of walking away he followed us around and tried talking a sale. We asked about a car we liked but said we werent trying to get one now so he insisted on running numbers and got mad at us when we told him we werent committing to him.

I grabbed a car from Josh, that young man is on his game. I let him sell me things that I would of said no too. Go here and check him out if youre in the market.

My girlfriend and I ended up coming here about a month ago to look at some cars and personally, I was blown away with how nice and respectful they were. Josh was the sales associate who worked with us and gave detailed information on all the questions we asked and even on questions we didnt ask. He is definitely highly educated on all the information we needed to know. Needless to say my girlfriend fell in love with a 2017 Nissan Rogue and ended up buying it since it was the best price in the Syracuse area.

Very cool cars and amazing customer service. The guys are so nice.

Loved the personal approach I got at Maguire. And LOVE my new 2021 Nissan Rogue.

New Hitch put on and already used with no problems. Great Pricing and Excellent Service!

Don the service rep. was courteous,polite,and respectful. He went out of his way to answer my questions.

Service Manager (Brandon) and the Service Department was great and really helped me out even though I was not a regular customer. We were traveling for a short weekend getaway when my Pathfinders engine started to fail us. A quick google search for the closest dealer and I was on the phone with Brandon asking if I could bring in the car. He informed us he could diagnose the vehicle but was not sure it could be fixed by the end of the day which was a fair and honest statement. We stopped in and left the car with them. (Luckily we were only 20 minutes shy of our destination and had friends pick us up.) It was a Friday and I honestly expected that I would be forced to rent a car and return the following weekend for my car. To my surprise, not only did the service department diagnose my car, but they had the part I needed and were able to fit it in their schedule and fix it that Friday afternoon. Brandon promptly called towards the end of the day with the good news and I was able to pick my car up on Saturday. Repair was done correctly and the car runs great again. I know how much I dislike having surprises and extra work show up on a Friday afternoon, but Brandon and his service department came through for us and got the job done. Thanks again for helping us out in a courteous and professional manner.

Jason was very polite and professional. Kept me imformed about the progress of my repair and drop off/pick up was quick and easy.

Everyone was very nice and professional!

Staff is extremely knowledgeable and friendly..My boyfriend bought a Nissan Rogue, WE LOVE IT. The dealership is extremely clean.

Dave Was Very Thuro With The Information & I Respected That.Thank U.Much Love & Respect...,

Best Dealership and staff in Syracuse, hands down!!

Above and beyond service. Brandon and Zack....great job.

I just purchased my new Rogue at Maguire Nissan here in Syracuse. My salesman was Zach Florio, and Zach was very helpful in every way. He was totally helpful with the entire process, and went out of his way to find the specific car I was interested in. I would most definitely work with Zach any time I have any concerns or issues with my car!

My mom bought my Nissan from McGuire and recently had to have some rust taken care of near the emblem. Brandon hooked her up with a loaner while they made the repair and got the work done within a couple days. We will definitely buy again from McGuire Nissan. Great service department.

My 2019 Nissan Armada would not start. I called AAA, because we thought it was the battery. When they arrived we found that is wasnt the battery, and the starter was in tact. The driver recommended that we tow to Maguire bc it was the closest. We are happy with the outcome. They even repaired an issue with a recent recall, along with swiftly discovering the issue associated with our truck. Thank you.

Purchase more than one vehicle here during the previous years. Good people to deal with. Understanding folks who are willing to negotiate.

Hands down one of the best service shops in town. Brandon treats you with respect and shows he cares about customer loyalty. They get me in and out for all my vehicle needs. I’ve followed him over from Bill rap just off of his customer service. There Mecanics have always done a great job.

Straightforward service. Prices were as expected. Shuttle service provided.Only weird thing was them trying to upsell me on a CVT trans service when my car didnt have a CVT -- salesman was probably just hurrying through it since he knew I was only there for my one concerning issue.

Came in the lease a new vehicle, was treated fairly. And made the deal that day.

Great experience. Really enjoyed bringing my vehicle to this dealership!

STAY AWAY FROM THIS DEALERSHIP! My 21yr old son made the mistake of choosing to buy a vehicle from McGuire in syracuse. They knew the car was a lemon. He didnt have it a month and it needed 3000.00 worth of work, of which conveniently was not covered. They never inspected the vehicle thoroughly or did they knowing the problem.?He had to walk away from this 2003 infiniti owing 2000.00 and no car! The owner said they would not fix the vehicle, if this car dealership could do this to a young man who saved 5000 on a down payment for his first car and ended up paying on a loan w ithout a car, what will they do to you? The owner is rich and my son was poor. I felt helpless, it went on deaf ears. Stay away, buyer beware!

Thanks Jeff Bates and Andy Bourque! We definitely had a good experience when shopping for a vehicle. No pressure to buy and didnt try to sell us what we didnt need or want. Id definitely recommend stopping by and taking a look if youre looking for a vehicle.

Everyone was great. My sales rep, Rich Hanlon, was extremely professional and a pleasure to deal with.

I had my Murano in for an oil change and the staff were friendly, knowledgeable, and honest.

Wonderful customer service! Ask for Ross! He took the time to make sure I got everything I was looking for and for a price I was looking for. I have always hated car shopping because of the back and fourth with salesmen. There was absolutely no stress and no back and fourth, it was actually an enjoyable experience!

Had the most terrible experience at Maguire Nissan with the most dishonest and unappreciative dealership I have ever dealt with.My wife and I bought our 4th vehicle from Maguire Nissan :Maxima in 2005, Rogue in 2010, Rogue in 2016 and Rogue 2019 about three weeks ago.One week after the purchase the paint on our 2019 Rogue started to peel off, my wife went to Maguire Nissan to get the defective car replaced, but they refused to help her. All they were willing to do is to repaint the car.Who would want to keep a defective brand new car after couple weeks of purchase? If I wanted a damaged and defective car I would buy it from Salvage Action for half a price and fix it myself.Recently, Nissan of North America had identicatical Peeling Paint Class Action Lawsuit, which they had to settle for 1.7 million dollars (Nelson vs Nissan North America). However, they didn’t learn the lesson and still knowing sell defected cars to customers (see picture).They also failed to tell us that the car had 600 miles on, before we actually came to pick the vehicle up and sold it to us as a new vehicle.first, the salesperson lied and told us that those miles are from test drives ( takes about 2 weeks of driving in a city or 11 hrs on hwy to drive 600 miles). When he realized that no one believes him, he admitted that the car was driven from out of state instead of being transported on a truck.Will never go to this dealership again, I would rather drive out of state to buy a car, then give Maguire my business again.If English is your second language, don’t even think about going to Maguire Nissan, because they’ll exploit all your weaknesses as much as they can.And Remember Happy Customers don’t usually write reviews. If you have a similar situation please contact me at my email so we can try to make our case stronger.Response to your response: First of all we tried to reach you as soon as we noticed that the paint started to peak off on our “new” car, one week after the purchase and we also came in to Maguaire Nissan.And second of all I did write an email to your store manager after I read your response (5 days ago).If it takes him 5 days to reply to an email I’m not even sure what’s he doing there.P.S. I would clean the house

Showed up this morning for the FREE MULTIPOINT INSPECTION that I signed up for only to find that it actually is only free with service. They tried to charge me for a service that was advertised as free. Nowhere in booking my appointment did they say that it required service to be purchased. Cant believe that they tried to con me into paying for a service they advertised as free, AND that they were rude while doing it. I had a great relationship with my Nissan family where I lived before so I am heartbroken to find that this one is so dishonest and so unkind. I will be taking all of my business elsewhere and I implore everyone else to do the same

Technician Matt Rice noticed that one of my tires had a chunk missing and was a safety hazard. Thanks Matt !

Took my car in to check my EBS and a state inspection. I received a call later in the day stating nothing wrong with EBS, however they said I failed me inspection and a cost to fix was over $1400. I did not trust this dealership so I took it to simmons rockwell dealer in Elmira, where I purchased the car and they did a full inspection and maintenance check with the documentation from maguire and they found absolutely nothing wrong/ broken and passed my inspection. I fear they were trying to gouge me for money and will not recommend or go back to maguire. In case of an accident I would rather have my car towed 100 miles to Simmons than take it 10 to Maguire.

Maguire nissan of Syracuse is the worst Nissan dealership in New York, the technician have no knowledge on how to service the vehicle and the service advisor is even worse, I scheduled an appointment to get front brake pads and rotors, brake fluid change and tire rotation, the technician broke my rear brake caliper bleeder screw when performing the brake fluid change and the service advisor told that I have to pay for a new brake caliper plus pay the labor to replace the rear brake caliper because the technician could not fix the issue . I should not have to pay for it, the nissan technician broke it the dealership must pay for it. The only reason I got my brake service done at the dealership because I thought they know how to perform the job correctly I was wrong, I need a refund for $207 this is not right I paid extra for a service that I did not need, my rear brake caliper was working perfectly fine.

I NEVER WANTED TO RETURN TO THIS PLACE, but thanks to DON they have won me over. I had work done here before and dealt with so real unpleasant (to say the least) people. I called and thank heavens Don picked up. I spoke with him briefly about me car and he made me an appointment right away. I took it it in he diagnose the problem and kept me in touch with everything that was going to happen. Thanks Don.

I enjoyed my experience of leasing my first car with Josh. He was very friendly, answered all my questions, I didnt feel pressured at all. I was skeptical only because of my personal circumstances, but he understood completely. Its a major endeavor for me, and I have the utmost trust that Ill be taken care of in the future.

This is the 2nd Nissan Altima I bought from Maguire and Ross sold both of them to Me. Very happy with the purchases

Excellent. They were very helpful, informative and easy to do business with.

I dropped my car off in the evening, and received a call at 10am the next morning that it was ready to pick up. Done well and done fast. Very impressive.

Austin was great

My wife was about to turn in her lease early without any extra payments. They also gave us a good deal on the car she wanted.

Upon arrival, I am greeted by name. The staff always asks me how Im doing. We go over what service(s) my vehicle will receive that day. Once it has been serviced, I am advised of other potential services it may need in the near future. The Maguire Crew always takes care of you.

Service Dept. Mgr [Brandon) and advisor (Larry) are excellent and treat customers as family. They are the reason I choose this dealership over others. Service is excellent. They take the extra effort to insure customer satisfaction and trust.

To my wife and I nothing is more important in our life than our family. Our sales associate recognized that immediately. With our new Nissan Rogue we feel this is the best automobile for our family. Ross impressed us with his immediate responses, friendly demeanor and a willingness to work with us until both parties felt the best deal was on the table. Thank you so much Ross for a great experience buying our first Nissan!

Horrible, we purchased a vehicle from then in March 2020 and are currently have to put more than 2,000 into the vehicle because we were sold a car with a bad starter. It is a 2017 vehicle with just over 40,000 miles. This is something that should never have happened and we would never recommend this dealership again.

Very disappointed with Nissan almost new but rusty

Ross P did an amazing job at making my family feel welcome and comfortable. He was knowledgeable and went above and beyond to provide excellent service. Joe also was great at helping with the financial end and coming out to greet us and introduce himself. We love Maguire of Syracuse!

I purchased my most recent vehicle from here and it was an easy and great experience. Ross Perretta answered all my questions and walked me through the whole process with patients and a great attitude. I would recommend and have recommended this dealership and Ross himself to many people.

Very helpful 👌 I am very much pleased with there willingness to help me out

I purchase my vehicle from here and was extremely pleased with the service. The staff went out of their way to be sure that I had everything I needed and that all of my questions were answered. It was by far the best car buying experience that I’ve ever had. I will be a repeat customer!

Maguire offers incredible service! The staff is so knowledgable and friendly. I always know that I can trust that they will give me a fair deal and I dont need to haggle back and forth. I have bought several cars from them and love having the Maguire plate on my cars!

If anyone is interested in purchasing a vehicle I HIGHLY recommend You go to Maguire Nissan Of Syracuse. Not only is their level of professionalism Amazing but they made sure I was aware of everything I needed to know & the way they handle their customers were outstanding! They were very patient with me, all my needs were met & answered every question I had. If you do go ask for Ross Perretta he definitely took his time with me and was so patient. He stayed 2 hours after his shift ended just to make sure I was satisfied. Thank you again !!!

Just bought a Nissan Rouge from Maguire Nissan of Syracuse. I worked with Zach and made the process feel personalized. No part of the decision making process was pushy, he and the company did everything they could to make sure that I left happy with my vehicle choice. Thank you!

My salesperson MacKenzie Sherlock was very thorough, knowledgeable, and personable. I would definitely recommend this dealership.

Always a Good Experience!!! So far so good

They were closed!

I recently traded my truck in on an SUV and dealing with Todd Pastor and Mackenzie Sherlock was such a pleasure! Everything was handled smooth and efficiently, by far the easiest and quickest vehicle trade transaction i have ever encountered! Very professional and friendly service. I highly recommend doing business with Maguire Nissan and dealing with Todd and Mackenzie!

They took care of me, my vehicle with all the new safeguards recommended. My service agent, Larry is great.

My experience at Maguire Nissan of Syracuse was excellent I was in my new car in no time. My Salesman Rich was very helpful from picking out my vehicle, going over the features and getting me to drive of the lot in a short period of time. I really enjoy my 2019 nissan sentry. Thank you again.

Great car, price, staff and treatment. Did all they could to help me find my car and get all paperwork done as a first time buyer. Special thanks to Zach for helping me find my car.

Fast friendly service

Great experience. Very knowledgeable and trustworthy service writers and technicians.

Great customer service

Fast friendly quality service

The price of their vehicles are reasonable but that is where the positives end. I was outright lied to at least 3 times in less than a week of dealing with this place. They were deceitful in that they withheld information to try and get the sale and definitely were not out for the customer. They were more concerned with making a dollar than actually making sure I got the car I was looking for. The time I wasted with these people are hours out of my life I can never get back. To boot it’s been almost two weeks and I still have not gotten my deposit back.

Came in expecting to be told it was going to cost me an arm and leg to fix and I wouldnt understand what was wrong because they would mechanical terms but it was the exact opposite. From being greeted to getting dropped off at home it was a great experience and the cost was covered by warranty.

A great experience. Felt comfortable and confident with everything.. Love my new vehicle.

Went with my son to help him look for his first car. Son told them what his budget was. They came back with an offer $70 higher per month than what he said he could afford on a car. Also had a credit report pulled at another dealership and the other dealerships credit report showed a rate 10 points higher than the one Nissan showed us. Didnt feel like I could trust them.

I always have great service here, they recommend things that need to be done and they dont pressure you to get them done. My car is always done in a timely manner.

Came in to buy my first car through a dealership and worked with Amanda. She was super helpful, kind and just made the process so easy and fun! I would definitely recommend this dealership and working with Amanda to anyone!

As always, courteous and attentive service with knowledgeable staff. I particularly like the added car wash. Much appreciated!