From the moment I walked onto the showroom floor, I knew what I wanted to buy for my wife. Erick was there, and willing to help with any questions that I had. He was knowledgeable and friendly without being overbearing or arrogant. He allowed my wife and I to take our time with each of our decisions and we felt like when we asked him to be honest with a question, that he was. We also were very thankful to Joe. He was gracious and helpful as well, and delivered a fair price for our trade in. Their internet service could use a little upgrade lol, however, all in all the experience with a car dealership had to be one of our best. Thank you to the behind the scenes team as well! Gods blessings to one and all! May you all have a prosperous year! - Joe and Edna Lake

Our experience at Maguire was outstanding. Everything was done professionally and with great ease. I would definitely recommend Maguire’s.

Its not easy giving the bad news of a costly repair, however Bridget in the service department went out of her way to be helpful and informative. We bought a 2015 Jeep grand Cherokee from a small dealership (Not Maguire) and thought we were getting a deal at $22,000. What we got instead is a check engine light that comes on and off. We went to Maguire because in my opinion they are the best in the business at sales and service. We truly regret not buying from Maguire. It wont happen again.

We came to the Syracuse location of Maguire Dodge/Chrysler as they were highly rated by their customers. We saw that they had a used Dodge Durango listed for sale and we traveled from Webster to check it out. The vehicle was just what we were looking for and they gave us a fair trade in value for our Dodge Journey. We worked with Shannon Laverty who was extremely knowledgeable and addressed all our needs expeditiously along with her manager who was also quite a big help. We couldn’t be more pleased with our purchase and all the staff at Maguire!My husband worked with parts & service following our purchase to have some modifications made and a trailer hitch installed to accommodate our camper. He was extremely pleased with the great job done by all! Jorge in parts and Chris Carey in service did a phenomenal job helping to get this special job done for us! The service team went above and beyond to get it done for us quickly as well!!

The body shop manager Tom and assistant Emily are awesome. Love working them. They have a great team.

Very easy transaction, I give five stars to the gentleman that came out and spoke with us about removing sticker residue and prepping the vehicle. He did an awesome job, paint and finish looked brand new.

Maguire is the Best. Sales and service staff are top notch. Very knowledgeable about the cars and trucks they sell and service and treat everyone in a courteous and professional manner.

I bought a Ram 1500 from Maguire Dodge Jeep Ram of Syracuse last week. My experience was excellent. Joe and Eric treated me with honesty and professionalism that I have not found at other dealerships. I plan to purchase another vehicle this year and the only place I will shop is at Maguire Dodge Jeep Ram of Syracuse. Thank you Joe and Eric.

I always have great service at McGuire Chrysler Dodge of Syracuse. The staff is very friendly and they listen to your needs and get the job done. That is why I will continue going there.

Sales staff is completely Unresponsive. I called and left THREE messages for Joe because the salesman I was trying to reach was off today and I needed to get information to make the change on insurance, but I had two quick questions. Second call 3 hours later, the woman that answered sounded quite bothered that she had to transfer the call.

Loved dealing with Maguire Chrysler Dodge Jeep Ram. Erick Alley was extremely helpful and made the deal simple and easy! Absolutely love my new Jeep Grand Cherokee!!

I visited Maguires Dodge, Jeep and Ram store in Ithaca today. I drove off the lot in my brand new 2021 Jeep Rubicon 392, and believe me what a great vehicle!Management informed me of the recent arrival and it was currently unspoken for.I jumped on this opportunity and this dealership did the rest!As always, the General Manager, and the Sales Manager closed the deal without missing a beat! This team is truly about making you happy, whatever it takes!!My vehicle was delivered as promised and up to the minute on time!At the end of the day, during my ride home, the Sales Manager called me to see if this vehicle lives up to its reputation and if I was truly satisfied. He could obviously tell from my voice and he stated he could hear my smile!Thank you again, to the Maguire Family of Dealerships, another job well done!

Flawless purchase and service experience ! Staff was friendly and efficient and I love my new ride !

All went well with getting a towing/trailer brake put on our truck. They got the truck right in and out faster then they had told my husband on the phone. Price could have been a little lower due to labor time being shorter than expected but we needed it done.

Professionl is a 10Service and politeness is a 10Incredible showmanship is a 10.Satisfactory is a 10

An outstanding experience from start to finish buying my 2020 Ram! Mark was incredibly helpful in explaining the different features and benefits of the dizzying array of options available for trucks these days. After understanding what my options were, Mark helped me find exactly the truck I was looking for at an unbeatable price. Im truly impressed by the Maguire Family of Dealerships!

I would have given this zero stars if that was a choice.We waited 2 hours and 10 minutes for an oil change (withan appointment), that Jiffy Lube can do in twenty minutes.I will not go back for any service related issues.

Great service very knowledgeable sales person Louis Valerino Process was quick and painless. I will definitely come back in the future.

I have always wanted a Jeep and this year I was able to buy one at Maguires! They had an Orange 2019 Jeep Renegade but it had no heated seats, with the weather in NY, I definitively needed those. When I turned down the car they said the price is not negotiable, but other things are. The salesman Jeff called me and said they would install a heated seat on drivers side, since I wanted both sides done, we comprised, they bought one, I bought one. Everything was done on line and within a 24 hour period I was all set. I got a call that I could come and pick up my vehicle, sign paperwork and drive away with my Jeep!!! The ppl at Maguires were very friendly, fast and courteous. They searched for the lowest percentage to get my payments where I wanted them! SUCCESS all the way around! Thank you Guys!!!!

My salesman, Ed Kish, was very helpful and informative! He explained everything I needed to know and answered all my questions. I was very pleased with my purchasing experience.

This is the first time Ive ever given a 5 out of 5 star review to any company. I was treated like Gold. Hector was very respectful, knowledgeable & easy to talk to. I was very impressed with his commitment to making sure I picked a Truck I would love for years to come. Hector went outside at 8° to clean the trucks off that I was interested in seeing & even shovel snow away from 4 different trucks to be able to show off the rims. We were outside over an hour looking at different vehicles. I never felt any sales pressure to buy nor did he ever try to sell me a specific model like the guys at the Chevy Dealership. I traded my Silverado for a Ram, as long as Hector is at this dealership I will keep doing business with them.

I had a oil change and tire rotation done service was very good and everyone was very helpful and friendly. Nice place to do business.

Today was a great day. Thank you Greg and Nick for your support and services. Two weeks ago I was unsatisfied with a vehicle I purchased. I never took the time to test drive it or really check it out. I was in a hurry to get to work and I made a mistake and bought the wrong car. I was so upset I gave a bad review without thinking. I just wanted to apologize to you guys for my mistake. You guys did a great job of helping me into the right car and I appreciate it. Keep doing a great job helping people. Thanks again.

Got a call from this office asking for information and some guy named ryan was chewing food while talking to me the whole time! i could literally hear him taking bites1) gross2) i cant understand what youre saying and i hate having to ask what? what? each time i need you to reiterate what you said

Bought a 2021 Ram Warlock. Buying process was rather easy, worked with Erick. Got the approval and signed that day. Had a vehicle issue, that Maguire addressed in some kind of fashionable way. Was unhappy with the mechanical side of the truck. I understand that Maguire doesnt build them. Everything went well until I was left stranded with a mechanical issue on a brand new truck.

Extremely happy with my experience at Maguire Chrysler Dodge Jeep Ram Dealership of Syracuse. The service provided by Mark Monica was excellent. He adequately addressed my concerns and facilitated my purchase of my new Jeep Grand Cherokee in a very proficient and professional manner. I highly recommend Mark Monica and the Maguire Chrysler Dodge Jeep Ram Dealership of Syracuse

Had a great experience with Maguire Dodge. Spoke with Art Colagiovanni when I called, came in and met with him left that day with the vehicle I was hoping to have.Art made the whole process very hassle free and painless. I would recommend him and Maguire to anyone looking to purchase a new or used vehicle.Jim Nagy

I went there yesterday on August 24th I had my pre-approval from my bank went into the dealership with every intention find a vehicle I went ask for a salesperson by name stood around waiting for about 20 minutes nobody came went to Fayetteville Dodge and bought a 60k Laramie

Maguire Dodge service is the best I have ever received. The staff are excellent. The work is exceptional. My car was very clean when I received it. They even brought my car to my house when I couldnt pick it up. Highly recommended!!

Very prejudice against minorities. My husband was there today looking at the KIA Tellride, no salesman approached him. Once he left, a Caucasian couple went and looked at the same vehicle and a salesman came out within 2 minutes to see if they needed assistance. Very disappointed, we packed up and left. So disappointed.

Typical care dealer not willing to go above and beyond to gain a customer. Its all about making the most profit. They careless about value and more about volume.

Friendly welcome in service dept and given frequent updates by brytny.

My Wife and I dealt primarily with Frank, who was hands down the most professional, informative, and respectful Sales Manager from a dealership that weve ever done business with. Jeff ended up completing the adminstrative end and he too was a pleasure to deal with. Not once were we pressured or mislead, and we closed a great deal in record timing, even during a pandemic. Cant wait to do business with them again, and it was more than worth the 4 hour drive! Thank you again gentlemen.

Service was excellent! Jeff was outstanding and took car of my like it was his own. Would recommend them to anyone looking for a car. In world where customer service seems to be a second thought, I felt like I was his only customer from the time I dropped my car off to the time I picked up.

Not pleased at all bought a new car from them was making noise brought it back to them for them to say that the car is fine and they dont hear the noise im talking about and now that noise is getting worse in the car and its the same problem Iv had with it im gonna take it To a real place and have it fixed because Obviously they dont care enough to help fix the issue and iv only made one payment on the car and this is what Im dealing with like when do I get a break in life

What service should be!!! Everyone is polite and responsive. Thank you.

Absolutely terrible experience with the service department. We were given conflicting information, all of which was wrong. We had to get people from Chrysler corporate involved to straighten it out, and even they had a hard time getting through to that department. Sales is always helpful, but if you ever need repairs, stay well away from this dealership. Service is absolutely HORRIBLE.

First time leasing and they took really good care of me!

Great place and people. Easy to deal with.

Came in wasn’t greeted 30 minutes no one said a word to me in this time. Got up left and still no one says a thingUpdate: decided to go give a second shot and can’t be more happy with the service provided

Great service, fast and knowledgeable aswell

Our salesman Art Colagiovanni was very knowledgeable, helpful., & courteous. He took his time with us & got us exactly the kind of truck, a Dodge Ram 1500 that we were looking for. We recommend visiting Maguire Dodge before anywhere else. Great exprerience.

Great service. Salesman was very knowledgeable and patient. Able to test drive all the vehicles I was considering without a lot of pressure.

Very nice people,very busy. My recall was fix in the they said.

Was treated well especially by Chris Carey. He was comprehensive in explaining my car issues and was very friendly. All this put me at ease, not only that, saved me money.

Terrible customer service. Not sure if they were trying to scam me or if they are just uneducated and unqualified to do repairs. Purchased a 2020 Jeep, and early 2021 both side mirrors popped out in a car wash. I took my vehicle to McGuire to have them fixed, and the service men drew up a $1000 estimate, stating they’d need to replace the entire mirror fixture (even though that part was fully intact) along with the mirrors, and that my warranty would not cover it. $1000 for two mirrors on an almost-brand-new vehicle. I decided to take it to the car wash where it happened to see if they would pay for it. They not only ordered the mirrors for me, but also installed the mirrors in about 20 seconds flat - to their original functionality. Long story short - Delta Sonic services Jeeps better than McGuire Jeep.

A little patience on my part and Kevin found me a great car! Im very happy with my new car! It looks great in my driveway 😍

I am hoping to buy a truck soon. My neighbor recommended Maguire Ram.They have a no haggle price on each vehicle. The lowest prices in Central New York. They have a policy if you could find a lower price for the same vehicle, theyll give you 5k and the keys to that vehicle.My options are open but my budget is not. April was my salesperson and she was very nice. I am hoping to close a deal with her on a couple of trucks I like.

We just bought a van today love it and the people are so great they answered any questions we asked I want to thank Steve D for helping us and Joe Mooney for directing us to Maguire Chrysler dodge jeep

I have been with Maguire for quite a few years now, and I have absolutely loved my experience. Whether you are looking to lease or buy, they will take great care of you. They treat you like family and will help you every step of the way. 10/10 would recommend any Maguire dealership. Great service and a great team across the board!

I bought a 2017 Ram 1500 Sport Edition a couple of months ago and I couldnt be happier. The truck matched my exact specifications that I had been searching for months! The whole staff was very welcoming and helpful. Since COVID hit the inventory for good quality used trucks is extremely low, as soon as this one became available I scheduled an appointment to test drive and then buy it! Maguire is extremely knowledgeable about their vehicles and very helpful before, during and after the sale. I had a couple minor things come up after the sale and they addressed it no questions asked! I know exactly where I will be buying my next vehicle and sending family/friends to buy theirs! Thank you!

Well over all my many experiences are 3 out of 5.My trucks been under warranty. I have had alota issues witch start with ram. Not maguire.I have had several bad service inquirys over the past 4 years. With damage caused during repair.There service department has caused as much damage as they repaired on my Ram.But they have taken care of every issue they caused. They didnt always own up at first I had to fight them on a few. But in the end. Theyve fixed every issue and mistake theyve made on my vehicle and none of them cost me a dime.In the end I still deal with them there doing there job.

My 2007 Dodge Caliber had an electrical problem discovered by another service where the techs were not equipped to fix it.Maguire was able to get the part ordered and successfully programmed after significant time and effort. Im so glad they were successful and my car is officially inspected. I had the use of one of their cars during the time they had my car.When I asked about problems two other stations claimed my car had, none of those alleged issues were found at Maguire.Thank you, Tim Doherty and team!

We had a great experience buying our truck and Jeff Bates was excellent waiting to go pick it up

Great customer service in the service department. Repair was under warranty as the vehicle I purchased from them only had 7k miles on it when a part broke.

Very prompt, and courteous service!

My experience was pretty good waiting time was not too long and the staff was friendly.

No presure and helpfull

Great place to get a car took really good care of us

I was told features in a car I inquired about was available before arriving for a test drive. The features were not available. I was then told after leaving they were getting more cars delivered and would call me in the morning. I was called 2 days later. At that time I was told they had what I was looking for but price was not available yet and they would get back to me with the numbers. I am still waiting. Aside from the above everyone was friendly and easy to talk to. The showroom is nice as well.

Great customer service.Chris Cary always helps me and provides excellent service

I did not purchase a vehicle from this dealership but had a run in with an employee on 1/4/2021 around 10am in the Mattydale area driving a red Jeep with Maguire jeep stickers on the side. The cars license plate was JPH2500. Not only did your employee try to run me into another car in a parking lot he told me to go F off when I asked what his problem was. This is a great representation of your company. This guy was rude and almost caused damage to my car. I would never buy a vehicle from a dealership that employs such a vile person.

Fast and friendly service department. Dropped my Ram off for service. tron called stated he had overnited a part that was needed And asked if I could leave it another day. No problem they called mid morning that it was completed. Thanks Maguire for the excellent service.

One of the worst experiences I have ever dealt with.

Excellent experience!! Artie was awesome! Very professional, knowledgeable & friendly.

Don’t waste your time here. Nobody wants to attend you and they’re all old grizzled sales people. Felt like I walked into a time machine of 1980s shady sales people. The cars look nice but wouldn’t dare come back here again. Walked in the showroom and couldn’t get anyone to attend to me within 5 minutes. Walked across to other showroom and the person I walked up to to ask for help smelled like cigarettes and said he’s pressed for time, so told me to go back across to the other showroom. Come on really? Pathetic customer service from this sales staff.

Not very impressed with there service and communication with each other.And should not take 2 months to get your vehicle fixed. And had to rent a vechile cost me almost $1200.And had to return my vechile for service.

I called and got an appointment as soon as I wanted. Last year I took our Grand Caravan to another dealership for service and a shifting issue which was not resolved. Brought it to Maguires. They quickly solved the problem with needed maintenance. I am confident they know what they are doing and only do what you need.

No more noise and breaks work great..thank you..

Good afternoon its the family place to go for buying or getting service done hands down

Great experience. Nice

They didnt help me always about credit it. Should be paused cause of covid

Very nice ppl... helpful and they did a good job on both my vehicle would use them again.... for warranty work and work i paid for.. thanks guys for all the help you gave me and my family we appreciate it during this difficult time.

Art in sales and Joe Mooney are great people to work with. Great buying experience from start to finish.

Jason the service advisor was great and his shop foreman. Got the work done as promised.

I went there earlier today an had a great experience. I was offered a fair trade in value for my car and really appreciate all the employees that helped me.

I love the courteous and professional service that I received. I had to work while waiting for vehicle maintenance. Maguire made sure that I got dropped off and picked up at a very convenient time causing no interruptions from job !!

Great customer service.

This dealership does not even deserve one star. I called to make an appointment to lease a new vehicle and specifically asked to discuss this during my time there. I was told they could absolutely do that. Only to be treated poorly when I got there, and being told that Dodge does not like to lease their vehicles and offered no further explanation?! After over an hour and a half of trying to find a good vehicle (most of which I was left alone while the rep went to another room), when Bruno came back, he was not willing to even go over the process of leasing with me, and instead tried hard to push and sell me one of their other Challengers that had been on their lot for many months, despite it being way over the price range I specified and not even being the model I wanted. In addition, their finance manager was rude and gave attitude when I asked him about the rates. The customer service there was very disappointing. I ended up going to a different dealership and processing the initial request I came to this dealership with absolutely no problems, and was even able to get further discounts on a NEW customized car. Maguire completely lied to me and then tried to insult and rip me off and waste my time, I will never go back there, and will never recommend to any family or friends.

Poor service. I scheduled an appointment and when I arrived on time, they couldn’t find my name. Then, they said I had missed the appointment by two days and they were arrogant about it. Do not waste your time!

Nice selection of vehicles from what I could tell. The car I test drove had several issues and when it came time to talk trade in I was low-balled hard. Their no dickering sales approach works for them but definitely only in their favor. I took my business elsewhere ended up with a newer model vehicle with less miles/issues and also got almost $5,000 more than they offered on my trade-in. All in all, their tactics may appeal to some but they did not appeal to me. I walked out after their insulting offer for my car.

Lou was great to work with!

The service department were very friendly and polite. However they do not have handicap bathrooms. The bathrooms in the waiting room is very small. Hard to believe.

I had to have the Pacifica towed there Due to a very flat tire. While it was there I asked Chris to see if they could check the A/C system. They did, found the problem and fixed it. The best part, though, was Chris arranging for their shuttle service to come to my home to pick me up so I could pick up the Pacifica when it was ready. Excellent service all around, especially Chris!

Ed Kish is a great salesman. Does not push, you tell him what you want and he will do everything he can. To get it for you. Highly recommend maguire. This is my 5th vehicle from them and have always been highly satisfied.

Always great serviceI got an Oil Change and waited thereMy car was ready and washed in an hourI recently went for an inspection again great service,washed my carI was out if there in an hour !

I received great service from Maguire Chrysler Dodge Jeep Ram. Chris, Tim and Brandon have always taken excellent care of all my service needs.T. Sung

Fast, friendly and professional!

As an out-of-town woman driver, this dealership could have taken all my money. However, they were kind & patient, dedicated to providing repair in time for me to leave Syracuse at a very reasonable price. I am very grateful! Chris (who took my call) was helpful & encouraging as he set up a time for me to bring the Jeep in for repair. Every staff person we met was pleasant. Thank you for a great experience!

Easy to work with, quick, and reliable.

Finally got the part we were waiting for. Got it installed as soon as we got there. Manager took it right in and brought it back to us when it was done.

Easy buying process. Friendly sales (Steve D.) and manager (Joe Mooney). Made a great deal!!!

Great dealership!

Great first experience at McGuire. Fortunately, one of the employees from the dealership where I purchased my Chrysler was there and it was good to see a familiar face.

Nick Masterpol is a great salesman to work with

Today my wife and I went to McGuire to look for a vehicle we were not really to sure what we wanted so we ended up looking at five different vehicles with Wesam when we finally found the perfect vehicle for us in the right pay range with all the features we wanted we were in kind of a time crunch well he made it happen and we left there today with our new vehicle. Thank you very much Wesam and I strongly recommend anyone to purchase a vehicle from him

These guys have had a few bad reviews on the internet but I can tell u from my experience they r good people. My girlfriend bought a certified as new used wrangler JL with 6K on it. About 8 months later I went to take the hardtop off and found the MOPAR tool kit was not in the Jeep. She called them and with no angry voice al all hung up the phone after a 2 minute call and the part was on the way. We live over 200 miles away they called and said the part was ready for pickup. She called back and they said no problem they shipped the part. When I need a new Jeep myself I will be calling them.

Very busy, overbooked, overworked service department.

Lou was absolutely excellent! He got me into a new 2020 Jeep and I couldnt be happier. He truly gave me the best deal and was a pleasure to work with . Recommend 10/10 if you are looking for a good experience and good price

Im very pleased with the service department after a recent service done to my Town and Country. The transmission failed on us the week of Thanksgiving, not allowing the vehicle to move much or at all. Maguire scheduled me an appointment about a week out but later called me and said they could get it in earlier. I was extremely satisfied with the communication, the service group called me to keep me in the loop before doing anything, even driving the vehicle. At 1:21pm on Tuesday they called me and confirmed after a test drive the transmission was slipping and had a plan of what needed to be done. By 5:10 that afternoon they called me back saying it was all complete. In an afternoon they fully serviced the transmission, including replacing the torque converter, and even did an engine oil change. This blew me away the speed this was all done, they had all the parts in stock which made this a quick repair. Fortunately, the power train warranty covered this repair which also made me very happy. If youre looking for service on a Dodge or Chrysler stop by and see Maguire.