I am a small business owner and tried so many shipping centers from Alpharetta to Suwanee but, this Pak Mail location is the best. Every time I drop off a package with pre-paid label before late afternoon, it’d start tracking the same day. They also have great customer service. Trace is incredibly hospitable, kind and polite. Would recommend!
Good customer service and secure pmbs! I’ll be using this service for a long time for sure
These guys do a great job no matter what means of shipping you need. They are very helpful and polite. Best Ive used!
Trace and his crew were so helpful in getting our shipment sent to West Africa! This shipment was a donation of a garden tower and in support of the Conscious Leadership Academy we are in the process of building there. Trace was very thorough and communicative and such a JOY to work with. He offered assistance and guidance as well as ideas and potential future solutions for our international shipping needs. He is a fine example of doing business consciously and we highly recommend the services at Suwanee Pakmail location.
As a small business owner, it is nice to have a place like Pak Mail at Laurel Springs to help with all of our shipping. I pass 2 other Pak Mails to get to this one simply because the people that work at this location are the best. Very kind and helpful. Plus the GM, Trace is great. He runs his business with customers in mind. Their pricing is also the best among the other Pak Mails in the area. Highly recommended.
The best!
Trace Hohenstein is the best!! He’s one of the kindest, most hospitable people I’ve had the pleasure of dealing with! I’m so glad I decided to take my business to Pakmail Laurel Springs instead of USPS. He’s so professional and he knows exactly how to keep his customers happy! Don’t hesitate to take your business here, ask for Trace(he’ll make sure all your needs are met)!
I am a small business owner and have used this locations services since 2012. I have seen it transition from various owners and I can personally tell you that it’s current owner (Trace) has thoroughly improved and streamlined this locations services Into a well organized, caring and friendly business that supports our community!
Had a reservation to pick up a Uhaul truck at this location. The truck was there, but nobody at this business could be bothered to put the keys in the lockbox for self pick up. This was at 7:00AM, and, incredibly, they don’t open until 11:00 on a weekday. After calling Uhaul (which took a half-hour), I had to drive to a different t location in another town to get another truck, costing me about 2 hours of time. This PakMail only seems to have about 3 trucks on a busy day, so I can’t see how they can fail like this.
I drive past three other shipping shops including another Pak Mail because the price and service here simply cant be beat.
Always greeted with a smile! friendly staff and outstanding service!
They are so helpful here and really try to reduce your costs. Excellent service
Ive never shipped with them but Ive got a po box there & its nice to have. The people are nice there as well. I recommend them to anyone in the area.
Easy to use helpfull staff
Staff is clueless beyond all reason; random merchandise that looks like it doesnt belong in a shipping place for sale; the older bald gentlemen is rude as all get out; acts like he doesnt even want my business
PakMail always serves me well.
Geart people