Driving up to the Bay Area with a Ram 4500 truck. Departed very early from San Diego County. Over the Grapvine into the valley turned on the A/C. It was warm. Tried everything we could think of, but no use. Fortunately not too hot and was nice with windows down. Found Sunnyvale Auto Repair, checked the excellent reviews.Gave a call, talked with Mo and was told bring it in and he would take a look, but might take a bit. Arrived about 12:45 told him I would wait. I am a disabled vet and had my scooter. Mo had the a/c system looked at and explained what would be needed, checked parts and estimated the cost. I explained I need the truck tonight. He could not promise but would try his best. We talked and I could tell he is honest and would follow through. If I had not been confident in Mo, I would have waited until I got home since people were depending on me. He had one of his team drop me off with family in my truck with instructions to return to the shop just before 5.One of the parts was to be at the shop at 3 pm. Turned out the 3 pm part was not going to make it. Mo sent his driver all the way to Oakland to get it. That is real customer service!The entire job was completed before 5 pm as Mo said. The Air is so cold that I will not be taking any male polar bears in my truck.I am very aware of good customer service and excellence in auto repair. Mo and his team really performed 5 star π service across the board.
I went to different mechanics to get a fix, figured they were trying to rip me off. Mo and the crew really took great care of me. I was quoted at different mechanics in the $2500-$4000 range, which is common in this industry to charge a pretty penny for labor. However, Mo dropped the price to $850, did NOT use any aftermarket parts. He did high quality work in a timely manner, and I am very thankful to know there are still people out there in this industry really trying to do honest work. Thank you Mo & Company!!!!
Very honest mechanics! I am so happy with the quality of service and the prices. I will always use them from now on. I will definitely refer anyone to it. I highly recommend using them for major or minor repairs and oil changes.
Fast and friendly service at a great price!
I was really impressed when I went to pick up my car and they had set aside the old parts to show me what was wrong with them, all without being asked. That is a sign of an honest business. They were upfront with the pricing, which was lower than I expected, and very quick with the repairs.
Great service. I was told exactly what was wrong. They checked other things in the car to make sure everything else is functioning well. The car was ready on time as promised. I also received very personal attention. I would definitely recommend this place.
Best prices and best quality work
Frank was awesome! Had my car towed in because it wouldnβt start. They had my car diagnosed and out of there with a new starter within a few hours! Would definitely recommend!
I had good experience with this shop. My car was in the non-operating condition when it went in and I was worried about they may charge me a lot. They did a quick and good repair with very reasonable and transparent cost. So I am delighted with the outcome and will use them again/
Great experience was able to get my vehicle in right away and all the repairs were done in a timely fashion. The staff was the best! Will be recommending this place to family and friends. π
Brought our car in for what I thought was a oil pan gasket leak. Instead of just replacing it, Frank had the mechanic take the time to investigate what was actually wrong with it.Came away very satisfied with their service.Woud definitely recommend Sunnyvale Auto Repair.
A very trusty place where your car could be examined with the least amount of moneyThanks for your help and honestyWill highly recommend to friends.
We go to them for everything now. They are professional, really listen to what you have to say, and they treat women as though women are just as intelligent as men when it comes to explaining whats wrong with the car. The prices are fair and when my car kept needing to be taken in for a recurring problem they didnt pile on the service fees. Honest and caring mechanics for the win!
You guys are great, if anyone needs your services. I will see that they get your address and phone number.Thanks again, Merry ChristmasRubylagassie
Always friendly, honest service. They were go over necessary and recommended things needed. Very fair prices.
What I thought was going to be a $2000 guesstimate on my part turned out to be $69 spark plug replacement that seems to quiet the knocking noise. Will definitely go back to get the rest of the plugs replaced. I always to Dannicks and they are fair always open to drop in business.**Thanks Dan and Rudy**!
Meh.Took my Miata in for an oil change and to fix the alternator---the battery would discharge while driving.They changed the oil, tried to upsell me on new brake rotors and spark plug wires, and said the alternator was fine.Well, turns out the alternator was indeed bad. The brushes for the field windings were going old, so battery voltage was okay at idle but the voltage would drop while revving. So instead of enjoying track day at Thunderhill, I forfeited my deposit and hotel room and stayed home to change my own damn alternator.Go to these guys for routine work, but for things that require troubleshooting youre better off doing it yourself. Instead of fixing the issue, expect them to upsell you on things you dont need.
I have been taking my car here for over 8 years, and they are always fast, honest, and tell you exactly what they are going to do before fixing anything. The work is always quality, and they are always very friendly.
Conscientious and caring. They do their best to make sure every customer is happy with their repairs.
Ive been a customer for 4 years. Excellent, honest and high quality service. I wouldnt take my car anywhere else.
Been going there for 25 years, real world explanations of what needs to be done now, and what can wait a bit. Good folks!
I took my car two service here twice for standard oil change and was pretty satisfied with the service. Over the holidays I was planning to bring it here for my next maintenance and oil change. Fortunately I decided to try the place just next where I live, as I discovered that no oil filter was present in the oil canister. I reached out inquiring upon this and they went AWOL. I can live with a mistake, not with the fact that you totally ignore a customer. There are plenty of mechanics in the area and next to where Dannicks is located. Make a wise choice and avoid.
Diagnosed the problem with a defective solenoid and completed the work within a day.
Good service.
Not good he is an animal