Very friendly staff here at Honda in Sunnyvale. I always have a great experience coming here for my car services. Great pricing overall.
Friendly staff and quick service. I needed a service done before my appt tomorrow and they were able to deliver it on the same day.
Took my car for a maintenance service, used a work day discount which was nice, had some desks with good internet, service finished in the planned time. In general nothing fancy but reasonable.
Overall good customer focus and less time in completing the service but they are not having basic features like car wash and detailing.
Quite friendly staffs with clear communication. It was good experience to visit this center.
My friends always take their cars for service here and have always had a great experience.
Offered the lowest price on accessory installation. good customer service and great location make them the go-to place for our honda service needs.
They have coupon on their website. Replacing windshield wiper blade is only $10 with free installation. Just find an afternoon when they are not too busy and walk in.
I have been very pleased in my recent visits here. They communicate very well. They seem to be efficient. They have quickly taken care of the problems I have brought in. The fixes look care of the issues. When I had a big job that needed repair under warranty they provided me with a loaner vehicle which made the whole process much easier for me.
Its ok. Ive been buying parts here for years
Customer friendly and clean waiting area with social distancing norms.Service was timely as committed and with reasonable charges
Good service. Easy to schedule and friendly, professional staff.
Great service, good communication, timely service.
We started using the services of Larry Hopkins Honda Sunnyvale because of its convenience even though we had gotten our Honda from a different location. From the start until now, we have felt welcomed to their facilty. With the likes of Billy greeting us when we arrive with a sincere smile, Gabriel making sure that our initial needs were met and completed, and Duc being able to step in when Gabriel was not available in making the appointment process flow very seamless, I find value (and reasonable costs in terms of a dealership) in the service we pay for. It has been a good experience from this crew. I would recommend this dealerships service center because of real people like them.
Easy in and out.
Very courteous and professional.
I went for a A13 service to this place, this includes tire rotation, oil change and transmission fluid change. Apart from that my car had a recent battery dead situation and I had to jump start it so I also wanted to check my battery with them. I just went with the oil change and transmission fluid change which cost me 300$, which I feel is exorbitant. They claimed its expensive because my car is a cvt engine. Added to that, they also mentioned my car battery was totally fine, guess what, I encountered a battery dead situation 2 times within 4 days. I ended up replacing the battery elsewhere. Looks like they need work on their battery test procedure.
The service is great. No wait.
Excellent costumer service, with good communication during repairs. They are following safety guidelines.
Bought a new odyssey with Hopkin’s. Got a fair price and overall smooth transaction. There was the usual dealership pressure to sign up for unnecessary extras but once they saw I’m firm on my no they took my decline with stride and continued to provide good service.
Great service. Good communication. Quick turn around.
Quality service.
Worst Honda dealer in California, go anywhere else. Bad service, they always break something else on the car when I bring it in
A little slow getting started, but service was done before estimated
No specials on Express Service 😭
Got the job done in a timely fashion.
Don’t even try calling they leave you behind the line forever!
Fast, courteous.
Dont trust this closing time. They close at 6pm.
The lady on the phone is very rude. She is giving information as if you are asking for a favor. No more service at this place.
Usually friendly and helpful
The Best !!!!!
Something delayed
Excellent
Excelent service
Excellent place