I have never had such a seamless and easy car buying experience. Christopher and Horace were amazing. I held off on purchasing for quite a while. When I drove on the lot to see if the only car I had been interested in was still available, I drove off the lot with it keys in hand in under 2 hours. By far the friendliest service and genuine people I have encountered (and my father is a car salesman). You fear when you walk onto a car lot that the sales associates are going to pounce on you and tell you whatever you want to hear just to sell you a vehicle… This was absolutely not the case here!Thank you for restoring my faith in car dealerships and a personalized purchasing experience. Highly recommend this dealership, and I highly recommend Christopher Ramirez! 10 out of 10, Would recommend!

This vehicle purchase was hands down the easiest and fastest I have ever experienced! I was not looking forward to the appointment due to past experiences with other dealerships, but our salesman, Johnny Miller, and the rest of the staff made us feel at ease and right at home. From here on out I will not purchase anywhere else but Scott Will Toyota and would recommend them 100% to family and friends. Thanks again Johnny!👍🏻😊

I knew in general what I was looking for but Alan was very good in helping me refine the details of what I wanted and what was available. He was extremely professional and I did not feel pressured to get something I didnt want or before I was ready to make a purchase. Communication was excellent. I met up with Alan as soon as I arrived and we went through my vehicle of choice and all the details therein. I certainly look forward to making a future purchase with this group.

I just bought my second car from Johnny Miller. He’s been fantastic both times! The first time I felt like he became a friend. He paid attention to my concerns and helped me pick the perfect vehicle for my needs, and I was very happy. When life changed and I needed an SUV Johnny was patient, helpful, and awesome, yet again! Not only that, he remembered details from the first sale you’d never think he would because he actually cares about his customers and pays attention to them. This only confirms that you aren’t buying from some random salesperson. You are making a friend who will be there for you time and again. I’ll never buy a Toyota from anyone else….thanks Johnny for my fantastic 4Runner!

I want to give a big thank you to Johnny Miller for everything he did for us. I told him what I wanted and he got exactly what I asked for. He was very helpful and was so nice to work with. He made it very simple and easy for us. It was a pleasure to work with him in this venture and whenever I decide to get something else, I will be calling on him. He was awesome and I am very grateful to all of his hard work and efforts to make this an enjoyable experience. Thank you again, Johnny Miller.

We are so thankful for the time and service we received from Johnny and the entire Scott Will Toyota staff during our recent purchase. Johnny took his time listening to our needs before making any recommendations. We were truly blown away from his sales method as youre typically stalked and pressured into something more than necessary- but not with Johnny! If youre in the market for a new or used vehicle, we strongly recommend you check Scott Will Toyota out and ask for Johnny!! You will not be disappointed!

Johnny at Scott will Toyota was an amazing sales rep. He listened to the needs of his customer, he was personable, answered all questions in detail and was honest about all things concerning the vehicle, finance options and everything. I highly recommend him!

The best car buying experience Ive ever had thanks to Mr. Johnny Miller! He made sure we were happy with the vehicle we purchased and made sure it suited us. Never did he bully or pressure us into buying a vehicle, unlike other car dealerships and sales people. He walked us through the entire process, explaining everything in detail. He was incredibly helpful. If you want a great car buying experience, ask for Jonny Miller! Hes honest and patient, making sure you get the vehicle that suits you! For real, hes legit! If you hate the process of buying a car, FIND HIM!

I had the greatest experience here at Scott Will Toyota thanks to Johnny Miller! He helped me greatly in looking for the truck that I wanted, and assisted me throughout the whole process. I truly cannot be any happier with the experience and the truck that I left with. Great service!

I had a great experience at Scott Will. Chris made sure I got exactly what I wanted out of my vehicle. The dual ac, the safety features everything I wanted he made sure it was there. I am in love with my RAV4. If youre looking for someone whose gonna spend the time with you to make sure that you get all your vehicle needs met, hes definitely the guy you want to see.

Johnny Miller helped us in our trade in. Hes an awesome guy who explained everything to me and my wife. ALL our questions were answered promptly. It was a good deal!!! And of course, the lady from the finance department who looks like the supermodel Tyra Banks...she was totally friendly. These two people were so professional. Thank you!!!

Purchased a new highlander from Scott Will Toyota tonight. Johnny Miller was awesome to deal with from the very start, no pressure and he treated us like family! Best car buying experience we have ever had! Highly recommend you visit Johnny for your next car purchase!

Awesome Car Buying Experience!!! It was a pleasure working with Mr. Christopher Ramirez. If you go there, you must ask for him. Highly experienced professional who really knows how to take care of his customers. The thing that I enjoyed the most was his patience with me and wife as we navigated our way through this very important decision. Not once was he trying to influence me, he simply armed me with all the information needed to make the right decision. Furthermore, the team around him was welcoming and really made us feel comfortable throughout the entire process. Great Team and Scott Will Toyota. UNFORGETTABLE EXPERIENCE!! Happy to be a RAV4 owner!!

Enjoyed working with Chris! He was patient and didnt try to rush a purchase at any point or try to get me to change my mind about what I wanted. Had some issues in the process with there being very few vehicles of the options I wanted to order new from Toyota but it worked out because I ended up loving the one I got.

I live in New Jersey and called them on the phone. Alan was great on the phone and helped me buy the car I wanted. When I arrived to the dealership, they greeted us and were waiting for us. They had everything ready for us, which was great. They made sure we were safe on the trip back to New Jersey and make sure everything was going well.Everyone at the dealership was awesome! You should definitely check them out!

Christopher was the type of salesman that answers questions without being pushy. You can tell he genuinely cares about his customers. Service was so fast, it didnt even feel like I was buying a car. The business manager made my experience that much more pleasant. She was courteous and worked to get me the best rate and monthly payment possible. She explained every aspect of the process to the best warranty for me. By far the best experience Ive had buying a car!! Thank you Scott Will Toyota!

I had an awesome time at Toyota. They got me out of a horrible deal and into a brand new car. The service was amazing. I was given the best deal and couldn’t have asked for anything better. Everything was clear and upfront.

Lindsay was great. We had talked about what vehicle days before I got to the dealership. She was very professional and made sure all of my questions were answered. Thanks Lindsay.

Marcel is very good RESPECTFUL person to work with however management Reina is very unprofessional. Facial expression seem like she has an attitude, but Marcel is WONDERFUL will not give up on you.

Rana Capuano & Johnny Miller of Scott Will Toyota assisted in my quest for a 2021 Land CruiserThey were spot on, on time and got the whole trade in done in an hour at the dealership.They were both prepared and knowledgeable.My thanks to you bothGreg Burns

Chris provided great service! He answered all my questions and was excited and positive with my request. I felt very comfortable with my purchase. Thank you for a great experience.

Great experience with my purchase! Lindsey had so much energy and was very knowledgeable about the vehicle! I will definitely come back when it’s time to upgrade!

Johnny Miller helped me with my trade. Very fair offer on the trade and very fair price for the car purchased. 6 out of 5 stars!

I can recommend this place! Christopher is a nice guy who didn’t push us to make any decisions but was very patient. We felt welcomed and liked the atmosphere.👍🏻

Came in just to look at vehicles and walked away with a new car. Thank you Lindsay for making the whole experience easy! Absolutely amazing service!

Was treated very well, Lindsay was very helpful in getting the Tacoma I was looking for. Lindsay was very professional and had a great attitude. Nothing but good things to say about Scott Will Toyota.

Normally I never do a survey. But I felt like I should share my experience I had at Scott Will. My experience was bitter sweet. This was my first time purchasing a vehicle by myself. My appointment was at 5:15p. I walked in pre-approved with my bank and I was ready to go! Previously I had been given the run around with other dealerships about my car. My credit was ran 8 times by one dealership after telling them I did not want it ran but once by one specific place. So I wanted to make sure that didn’t happen again. Anyway, I was shown the 2021 Toyota Camry. Then I asked to see the Rav. I test drove both cars and I was shown the financing information for the Rav. Once finding out it was out of my price range. I asked my salesman to show me the numbers for the Previous Toyota Camry. He then said (after showing me the front of his phone with a picture of his wife) “that this pretty woman here wants me home at a certain time and if you are not going to buy this Camry then you can let me know” because he has to get home . ( I assume he thought I was not going to buy a car and I was wasting his time). He came back with the financial information for the Camry and apologized to me several times for his behavior and what he had just said to me . I kind of brushed it off last night but today that really bothered me. Because if you want my business then you shouldn’t talk to your customers like that at all. Please make sure this doesn’t happen to anyone else because I will always remember my first time purchasing a car with this memory. On the brighter side I love my new 2021 Camry ❤️.

They were so super nice at Scott Will Toyota. They found my my the perfect car within her budget and got her an amazing finance rate for her loan. I cant tell you just how impressed I was with their service or how much my mom loves her car. Thank you so very much.

2018 Toyota Tacoma had the truck for nine months to change the fuel pump got it back 770 miles later it died then they wanted to charge me to go to another dealer come to find out they never did the federal recall to replace the fuel pump

I had the best sales experience ever at Scott Will Toyota! My salesman Marcel Manlyn was super friendly, very helpful and informative! I told him basically what I was looking for, price range etc. and he helped me find the perfect vehicle for me and then to top it off he delivered the car to my home since at the time I was alone and couldnt drive it that day. When he delivered the car he went over operating details of the car and helped set up radio stations and set my phone up to the car where I can do hands free phone calls! As far as Im concerned he should be picked for salesman of the year!!

My experience at Scott Will was amazing, mainly due to my salesman, Johnny Miller. He took the time to go over the small stuff, every question I asked he answered with care and professionalism. I could tell it just wasn’t about selling a car to him, but making sure I had a safe dependable automobile at a more than fair price. I recommend anyone who is in the market for a new or used car to give Johnny a call and trust in the sales team at Scott Will to more than accommodate any of your automotive needs. Thanks Johnny you are the best!!!!

I was riding around most of the Sumter dealerships yesterday and the best customer service I experienced was with Marcel at Scott Will Toyota and it’s not even close. Although I have not made a decision yet on purchasing a vehicle his attention and efforts to make the customer happy go a long way

We purchased a 2021 Toyota Camry XSE last Monday and our salesman was Alan Lo Re. I just wanted to take a few minutes to compliment the outstanding services me and my husband received from him. He treated us with the upmost respect, he was warm, open and very professional during our buying experience. He was VERY patient with me especially, as I feel I was very needy and had hundreds of questions but he answered them with the upmost professionalism and was honest with me about everything. He was patient and treated us as if our purchase was the most important purchase at Scott Will. He explained the vehicle and each segment of the process as we went along. Overall I think I decided this purchase based solely on how Mr. Alan handled everything (and of course it’s a beautiful car). We looked at a numerous selection of cars and could’ve went with any but I just couldn’t let go of the fact that he put forth so much time and effort into us and the wonderful customer service we received. I was none at all happy at first transitioning from a 19’ Corvette to the Camry but I have to say that I am IN LOVE with this car. The experience was phenomenal!

Very sorry again! I did not know this was rated!I have had a good experience with Toyota! They’re very helpful . provided me with different financial options. thank you again.

Very disappointed with my experience with the Service Department. I recently took my vehicle in for the 120k maintenance period. I received my vehicle in a timely manner at the end of the work day on Saturday, but immediately noticed my brakes were failing as I heard metal on metal scrapping. I took my Vehicle to another Toyota dealership where their mechanics were able to correct this issue but also immediately recognized the inadequate work the was done to my vehicle. I called Scott Will Toyota service to explain the situation and thats when things shortly became unprofessional as I was told Our mechanic did not notice the brake issue We did no work on your brakes that could cause that kind of issue, and lastly where I was told We will call the other Dealership to see if they can price match our Scott Will discount when in fact said discount was going to charge me +100$ more... Needless to say I will never use or recommend Scott Will Toyota to anyone. The unprofessionalism and shoddy work performed by their mechanic should deter anyone to take their vehicle here.

Johnny Miller at Scott Will Toyota was one of the best people we’ve ever encountered! He was amazing at his job, and worked with us so much for us to get my car! He was so outgoing and kept us laughing at all times! If you ever need to get a car, Make sure you go to Scott Will & make sure you ask for Johnny Miller! He will get the job done, and you will leave super happy and smiling.

We had a great experience with Scott Will in Sumter, Rodney Ragin and Jamie Horne was great and very helpful in all areas to purchase a vehicle. I highly recommend this dealership and staff. THANKS AGAIN!

We had such a good experience at Scott Will’s Toyota! I would recommend anyone going to Scott Will’s Toyota and speaking with Johnny Miller if you are in the car buy market! I’ve bought several vehicles from dealerships and I’ve almost always had bad experiences. However, the experience we had today was professional, courtesy, and helpful. 10 out of 10, would recommend.

Extremely unprofessional. Both my girlfriend and I, on two separate occasions, were told that we could just drop by with our cars to get serviced immediately. When we got there literally 15 minutes later, we were then told that they could not service us and we had to schedule an appointment. This has happened on two separate occasions.I would not recommend going to Scott Will due to the unprofessionalism, and would instead recommend Jim Hudson Toyota and Jim Hudson Lexus. Jim Hudson is always a great experience. Scott Will is not.

I bought my first new vehicle from Scott Will Toyota while I was stationed at Shaw. Great service. Great people. Now that I’ve moved away from the area, I’ve come to miss their level of customer service, and so far have found it to be unmatched. No other Toyota dealer has come to greet me in the service drop off area, which I just thought was standard practice after having that type of experience at Scott Will Toyota.

So glad I could get the exact car I wanted! I couldn’t be more happy. A huge shout out to Katie Hemingway she was very professional, knowledgeable and easy to work with. Thank you very much for making the purchase very pleasant and easy. I was spared all the usual stories and received courteous and professional treatment. The car was in perfect condition inside and out. And the price was fair. Ill be back! I would definitely recommend Katie for all your car purchases she was amazing!

If you want to purchase a vehicle, go see Alan Lo Re at Scott Will. I had a refreshingly good experience because of him.Today is 6/10/19. I bought a 2015 (4 year old) Limited Rav4 with only 15,000 miles on it for what carguru said was $1500 under market value. Id had a lot if bad experiences in the three days prior to that... two SUVs damaged in the lot and sent to the body shop (read listed as available in the web but not actually at the dealership after you drive out there), 2 sold before I arrived (even though I had an appointment with someone to see that specific vehicle), cars that wouldnt start, hadnt been gassed up before the test drive appointment, salesman unwilling to negotiate or compromise even though I could show them they werent the lowest priced option. This was not the case here.I sent an inquiry through Carguru and Alan was quick to respond. I wanted pictures from inside the vehicle. I wanted the carfax and I wanted to know if there were any odors inside before I drove from Columbia to Sumter. I never received any automatic impersonal emails or texts. He addressed all my questions and sent the carfax and pictures promptly. He was the first salesman to know more about the rav4 than I did. He was relaxed, down to Earth, knowledgeable and patient... even at the end of the day when everyone else was leaving. He went above and beyond... took my rental across the street to drop it off for me, helped me move my things into the new vehicle AND at nearly 9 p.m. still took the time to sync all my accessories! Go see Alan Lo Re.

I purchased my first car today from Katie Hemingway! Her customer service was amazing! I would definitely use her again in the future. She made the experience so much fun! She was very knowledgeable and courteous. The finance department was very pleasant to work with and made all of my dreams come true. I love my brand new 2020 Toyota Corolla. ❤️

Enjoyed the experience; Chris made the process seamless. The service department g is always helpful. Would recommend.

Have been going here getting my oil changed and maintenance for years..Will not be going back after I was charged $74.00 for a basic oil change on a 2016 Corolla. I was in shock!! Originally they wanted over $90.00 because they tried charging me for a tire rotation as well, which I never asked for.. Wont be going back to Scott Will Toyota.. Lost my business... $74.00!!!

Our experience was very pleasant! Chris was very informative and made us felt welcomed! He chatted with us while waiting and wasn’t forceful or made us felt like he was just trying to sell a car! If we ever need another car in the future we will definitely be back!

Can’t recommend these guys enough! Chris and Rana were both super helpful with helping me through my first car purchasing experience and I’m loving my new Camry!

Great Experience! I was looking for an exact car and found it on their site. I called and was connected to my salesperson Lindsay immediately and everything was done quickly and professionally over the phone. Would do business with again and would be comfortable referring anyone to Scott Will to purchase their next vehicle!

Scott Will Toyota has great customer service and all the sales agents/representatives were so helpful. I recently purchased a vehicle and I had the best service in Sumter here at Toyota. If you are in need of a vehicle contact Rodney Rain he listens & gets you what you want/need. 😊

We had a great experience. Christian was our sales person. He was very friendly and accommodating. Jimmy the GM sales manager was probably the first experienced salesman we ran into when shopping for a 2020 Camry Hybrid. We visited 5 Toyota dealerships in the area & bought from Scott Will Toyota. Don’t waste your time or gas, go their first.

Recently purchased a new truck there. Great service. One question. We negotiated a price. When studying the financed amount it was $3500.00 more than anticipated. They said this was the cost of the warranty. Is this normal when purchasing a car?

Scott Will Toyota in Sumter, SC is the best place I have ever purchased a vehicle. Alan Lo Re was a wonderful salesman to work with on our new car purchase. I highly recommend this dealer and Alan. We drove 100 miles from Myrtle Beach to purchase a 2020 Toyota Avalon Limited Hybrid and saved thousands of dollars over our local dealers offer.Terry M. EverhartMyrtle Beach, SC

Victim of false advertising. I was offered a deal that seemed to good to be true, and it was. The dealer ran my credit and told me after the process was done that I was sent the wrong vehicle information. Complete waste of my time. Guess you still cant trust a car salesman 😡

Thank you! I appreciated Chris letting me compare two vehicles and walking me through the process. Helped made my decision easier!

Friendly and professional service. Rodney is great😊😊😊

Chris Ramirez was very open and honest, no pressure to buy. Truly a great car buying experience, informative and courteous. I would highly recommend Chris and his salesmanship to anyone looking to buy a Toyota.

ASK for Marcel! Very friendly and professional. He was my salesman and my boy convinced me to get a Toyota when they were my least fav brand. I just bought a car from here and they were great. Got me out of my older expensive car into a newer lower payment car. Very professional and amazing customer service there. Definitely will be back.

Made an 8am appointment to get an oil change on my 2018 Tacoma. 2 hrs later my truck hasn’t moved. 5 other cars were processed. What exactly is the point of making an appointment. Was offered a free oil change, but why would I want to come back and wait another 2+ hrs. Staff wasn’t apologetic and offered no reasoning for the wait. Not very professional. Guess I’ll drive 45 mins to Florence for service.

This rating is not a reflection of the organization as a whole, just the finance department. My main purpose in this review, is to bring awareness to other potential buyers. When purchasing a vehicle, it is vital to look over all of your documents. I say this because an individual at this organization tried to run what I call a “SCAM.” The finance manager ran a credit report and quoted an interest rate, however, wrote a MUCH HIGHER interest rate on the paperwork. After the issue was identified, the finance manager said “it could not be changed, but if you sign the document, I’ll have it changed tomorrow.” At this point, it was stated that we don’t feel comfortable working with you anymore and asked to see a manager. At this point, Finance manager proceeds to throw away the original document, and prints out a new document with the correct interest rate as previously stated. Now, Sales manager joins all parties, hears the story from all parties, and retrieves the scrapped original document from The trash, that showed the incorrect interest rate. So, long story short, this member was caught “RED HANDED” trying to run a SCAM, lied about the situation, and tried to cover it up! I spoke with the owner a few days later and he assured me that he was going to take care of the issue. Hopefully, this stands true!This organization has been trusted as a great organization, which drove this to be our 4th purchase over the last 4 or 5 years and the sales reps are GREAT. However, it shows, there are crooked individuals within all organizations and I hope there werent others effected by this malpractice/scam. Be AWARE and make SURE you don’t become a victim....Read All of Your Documents!

Johnny Miller and Alan Lore at Scott Will Toyota made buying a new Tundra very easy and seamless. My husband and I worked with Alan on a deal over the phone. Once we got to the dealership we changed vehicles but that didnt discourage Johnny, he remained patient and worked with us to get us a deal that would satisfy our needs. I would recommend buying your next Toyota from Scott Will and ask for Johnny Miller.

Best car buying experience Ive ever had in my 40 years experience. Alan was knowledgeable, professional and very thorough in showing me all the cars features. They were never pushy with me and I test drove the car on my lunch hour, decided that night to buy it and they got me in and out the next day on my lunch hour - very fast. The whole staff that I met were very friendly and helpful.

Johnny was amazing in assisting me with my purchase! He listened to what I was looking for, and put me in a car that far exceeded my expectations! He was kind and attentive and made me proud to become a part of the Scott Will family!

Christian and Jamie help my husband and I with all our questions. I was excited about getting my 2020 Toyota C-HR! They made buying a car so easy and worry free! Go to Scott Will their awesome!!!

My wife and I had both purchased our vehicles from Scott Will, and we were assisted by a very helpful individual named Johnny Miller. His professionalism was unparalleled, and his knowledge was poignant in regards to answering any questions we had posed. I prefer to speak with him directly now, in terms of any questions or concerns I have regarding my Toyota Corolla.

Well like most service departments. Be patient. Your time will come. What Ive enjoyed most and deserves 5 stars is the customer service! On point 10 out of 10. Really helps I have an extended warranty. Better get yalls before its to late.

I was helped quickly and the service was excellent

Johnny Miller was great! I told him exactly what I want and he made it happen! Super friendly guy and easy to talk with! Thanks a lot guys!

Chris ramirez was professional and quick. For fast and friendly service go and see Chris ramirez at Scott will Toyota sumter

My experience was amazing! Rodney was very helpful and they were able to get the perfect car that was within my budget! I love the friendly environment!

Friendly, professional, and most importantly doing everything in their power to give you the best deal

My experience at Scott Will was awesome! A BIG shoutout for Johnny Miller for his expertise and kindness. If you’re thinking of buying a car from Scott Will, I highly recommend Johnny. He will get you a great deal!

Staff here is wonderful. My salesman was Alan and he was awesome. He helped with the process and help get us out the door with the car we wanted at a great price.

Service department was quick and efficient. It was the easiest servicing of my vehicles that I have ever had. Seth Godwin did a great job taking care of my auto needs.

Quick, fast, and dependable service! Vinny went above and beyond to assist me with my needs! Very professional and courteous! A++

Staff was friendly, made the process easy. My family has purchased vehicles from this particular dealership for over the last five years. But the problem comes into effect when we were in the finance office, we were quoted a particular interest rate that was TOTALLY different then what was on the paper work. Confronted the owner of the dealership and he stated he would take care of the issue. Buyers BEWARE of the scam there trying to pull in the finance office. READ OVER your paper carefully.

Great dealership and wonderful service!! My salesperson was awesome!!

Came in for an oil change and tire rotation/balance. The service rep was friendly. However, they had a difficult time tell me how much an oil change would cost for my Toyota. Eventually got it figured out and I gave them my vehicle.It took quite a long time for the work to be completed but they were busy so understandable. Then when it came time for me to pay they realized that the report card for my vehicle wasnt done. They called back to the mechanics to ask for it. It was very clearly pencil whipped since I got it back in only minutes while my car was still parked in front of me. Things like my battery were marked as being good but then I realized they left the slip of paper on my dash...saying the battery was bad. Who knows what else they actually didnt look at. I rarely go to the dealer for service due to their high costs but normally its great to at least walk away with piece of mind that they gave the vehicle a good inspection.Just no where near the type of service I would expect for the money spent. Looks like it will be awhile before Im back at a dealer and when I do it will be at a dealer in Columbia.

Very Beautiful Experience.. Mr. Ronald Rivers took time and helped me. I purchased a beautiful auto mobile. Mr. Rivers assisted and help make the transition a smooth one. I would encourage you to ask for Mr. Ronald Rivers. 🙏🏼📖🙏🏼

Needed to exchange my dead battery 30 minutes before closing. The service department was willing to test the battery and ended up exchanging it with zero hassle whatsoever. Jamaz and his service department team were extremely helpful in getting me back up and running. Thanks y’all!

Chris is great! He gave us a good run down on the features of the CHR, listened to what we were looking for and got us a monthly payment in the range we were wanting. Great experience!

I’ve never been so frustrated and disappointed with a car service experience. My car sat there for two nights just to get the battery replaced. From what the manager told me, the person initially working on my car wasn’t there the next day and no one else was assigned to it. So if I hadn’t called them, who knows how long it would have taken them. And even calling them I got the run around. I called at 10 am for an update and didn’t actually get any real info until after 3 pm. They said they’d replace it that afternoon but I never got a call. I had to call the next morning to get any info. Even at 9:30 it wasnt ready?!? No one would tell me what the status was because they didn’t know themselves! It was very unprofessional and unacceptable. No communication whatsoever. Why did it take almost 48 hrs to replace a battery? I’ll be going to Jim Hudson in Columbia from now on.

Ive never had a bad experience here! If anyone needs a car, ask for Marcel!! He is very realistic and always fights to get you the best deals possible for whatever your needs may be. He is definitely the main reason for my returning business. Not to mention how efficient and quick servicing my car is as well.

Bought a used car here. Our salesman Paul Kruger is a really nice guy, very patient and helpful. Even though I wasn’t sure if I wanted that car for the first time I came in. He didn’t try to call me from the morning to the night later on like other salesperson. So after a few more days comparing with other stores I decided to come back. They do have unbeatable price. Will shop here again if I need another car in the future.

Service Advisor Jay was amazing! Scheduled the appointment and even got parts there early so we wouldn’t have to make multiple trips. Couldn’t have been any easier!!

Close to 3 hours for oil change without explanation! Historically service excellent!In addition a few employees walked through waiting area without masks! This is uacceptable!!! The virus is too deadly for a few employees endanger others!!!

Great service, very nice, and were not pushy at all. Very reasonable and personal people. I really enjoyed the whole process. Brian was a big help in getting everything started for me. Paul was a very pleasant, kind salesman and a great guy in general. Horace was very respectful, very generous, and very peaceful. Altogether, the Scott Will team seemed to genuinely care about me, my girlfriend and making sure I was happy with the right car, and all at a great price.

Though I didn’t make a purchase, I was helped by Lindsay Ridgeway. She was very kind, upfront, and down to business. Great service.

Scott will Toyota has excellent customer service. The two employees that helped me, Lindsay and Christian did a wonderful job.

Chris is great and didn’t let me leave without being happy !!

Great experience with the Scott Will Dealership. Marcel was a fantastic rep and has treated me great through the entire buying experience. I believe we worked out a great deal for both parties on my trade In and Purchase of Used Car. You will not be disappointed if you work with this team!

Outstanding service and very easy to deal with. Got everything I asked for plus some, will definitely go back when I need another vehicle.

I bought a 2020 Toyota RAV4 at the end of last year. I had wanted one for so long, and was very excited that they had the mode and color I wanted. This is the 2nd car I have bought from Scott Will and it has been a great experience both times. This last time I worked with Katie Hemingway. She was fast, efficient, and most of all friendly! I couldn’t have asked for a better experience from her or the dealership!

I bought a Camry back in September and was supposed to get a satellite radio. I called over and over but never got it. I wouldn’t recommend this dealership to anyone!

Service dept—Not the best service. Some of the people working up front are courteous and know what they’re taking about, and some don’t. There have been several incidents where they said it’ll be a specified amount of time to wait, and they have been wrong by TWO EXTRA HOURS, which is just poor expectation management. Not impressed with some of their manners and courtesy to customers, or with explaining the work that’s been done, answering my questions. I haven’t had issues with actual work done on my vehicle, but the customer service is lacking.

My Salesperson was Brice, he was bright, friendly and very knowledgeable on all of the inventory. I looked at several different types of vehicles and he was very patient with me during the process. I left with a vehicle that day and was happy with the deal the management team had negotiated with me. Todd from the finance department was great too! Good experience! Will recommend.

DEWALT- Great customer service!!! 1. I was sold a vehicle that was stylish, great on gas and a monthly payment that fits my budget . 2. I had a issue with my vehicle, even though the car was used and as is. They still took care of me and gave me a car to drive while they corrected the issue. I dropped it off and the morning, and was ready after I got off from work. Thanks to all the fellas who assisted me at SCOTT WILL TOYOTA IN SUMTER SC.2.6.2019Shout out to Allen and Charles for taking care of me... even when they did not have too.. I do recommend you take a look at what they have to offer! Great service !!

I was very impressed with both the service i received and pricing of both my trade in and the vehicle i purchased. Both Greg and Jimmy did an excellent job. I showed up and within an hour and a half they presented me the approved deal with a great rate. They then located the vehicle i wanted and had it delivered the next day. That was not an easy task because I was looking for a top of the line Tacoma SR5 Sport also with the limited package.

They are the best in Sumter. Great prices and willing to negotiate. We have bought several vehicles from Scott Will and they always work hard to get us the best interest rate. Brice sold our son a 2017 Camry yesterday. He was wonderful. We were in and out within an hour.

I am an aggressive shopper of more than a dozen Toyota dealerships. Scott Will gave me an unbeatable deal on a new car purchase with absolutely no haggle. They are honest, people if their word. Superior customer service! I highly recommend Scott Will Toyota.

I had a very pleasant experience with this dealership. Marcel was very helpful with the emails we exchanged before I even got to the dealership. Once there I test drove the 2008 toyota sienna I came to look at. It is a very nice van. He even had a lot a patience with me as I dug around in my purse for all the money my granddaughter hid on me. Was a very pleasant experience and even though its a 2 hour drive from my home in Beech Island SC I would go back to this dealership again.