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Performance Collision Center Sumter
1196 Broad St, Sumter, SC 29150, United States
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Performance Collision Center Sumter
Comments
Va
Review β„–1

Very professional, very helpful. Kept me informed. I am very pleased with the work that was done on my 2015 crv😎

Ch
Review β„–2

Amber was incredibly helpful through the whole process displaying excellent customer service skills. The demand for parts delayed pick up, but they did an excellent job on the repair, I would recommend this shop to anyone looking for quality work!

Ca
Review β„–3

It took longer than thought. But after some miscommunication, I am satisfied with the results.Kudos to Rubin, Courtney and service people for a job well done.

ch
Review β„–4

Worst customer service I have ever encountered. A 2 week job took more than 2 months with a different excuse each time it was supposed to be ready. Then had to point out part of the vehicle that had not been painted and a switch in the dashboard wasnt working.The vehicle was filthy with paint on the windshield and our license plate wasnt even attached! You would think you would want vehicles leaving your shop looking decent! Required another trip back for a 3 day job that turned into 5 at the very end of the fifth day to fix the missed paint and replace a switch! Work done well but too many excuses and unprofessional!

Te
Review β„–5

They did an amazing job but they take too long to repair your vehicle

Ro
Review β„–6

We received prompt service when we came for Assistance. An assessment was made of my vehicle and we were given an estimate on the price. The vehicle took longer to repair than originally thought but that was only due to attention to details and customer satisfaction. Retrieved car and the price was almost exactly what was originally quoted.We are very satisfied with the work and the service we received was wonderful. I would recommend using Performance Collision Center as a repair center for any future needs.

Ch
Review β„–7

Worst customer service. Had to bring my car to another place after I had already returned it to them 4 times for the same problem that their mechanics caused. On the 5 return trip for this problem the manager tried to tell me it was my fault and a new unrelated problem with the same check engine code. Do not recommend.

Do
Review β„–8

My truck looked amazing. So pleased the front desk secretary was fantastic!

Ri
Review β„–9

Quick and easy. Took good care of me.

Jo
Review β„–10

Great people, great service! They were very helpful and informative! Fantastic job you guys!

Ka
Review β„–11

Great customer service! Texted everyday to let me know the progress and my car was done way sooner than expected...and looks beautiful!

Ra
Review β„–12

The issue was fixed with car. But they left a mess with my car and said I have to clean it up. They left plastic stuck on my car and told me I should sand it but was was never able to get out. This was on the headlight and back bumper. They were also suppose to replace the clip in my front bumper that was never done and one of the workers stole all of my change in my car and took one of my gift cards. The owner gave me the money back from my change that was stolen but its the thought that counts. I paid them all of this money to get my car fixed and shouldnt have to do extra work to my car once I got it back from the shop.

DR
Review β„–13

Great experience overall. They kept me up to date every step of the way as they repaired my vehicle. The staff was friendly and was very helpful. The customer service was beyond amazing. I would recommend performance collision to anyone who needs body work done!

Ad
Review β„–14

I was a Car Salesman for Freedom Honda and we had to take one of our used Civics for minor body repairs. The staff was extremely professional and friendly and I look forward to doing business with them in the future!Also their new receptionist is such a sweetheart

Ro
Review β„–15

I had a great experience at performance in Sumter. The customer service was excellent and my car was finished ahead of schedule. I would recommend to anyone.

Lo
Review β„–16

AWESOME customer service and great people! Hit a deer took my truck in and it came out better looking than it went in. The best shop I’ve been to around here hands down!

Pa
Review β„–17

This is not the First Time I’ve had service with Performance Collision. Rubin has always been so friendly and helpful. I would recommend anyone that need Body Work to Performance Collision.

De
Review β„–18

Great customer service fantastic work

Er
Review β„–19

Rubin and his staff did a great job. They communicated in a timely manner, followed up through the entire process, and really made it easy on my end. I would highly recommend them at any time.

WI
Review β„–20

They did a great job with my Honda CRV 2011 it’s looks brand new and the customer service was great !!!

Na
Review β„–21

The service was great and the restaurant was clean. However food wise way to expensive for what they give you salad bar wasnt as fresh as it could be the one steak ordered was burned along with the kids menu burgers. The one steak that was suppose to be medium rare was just rare.

As
Review β„–22

Best in town! Brought my vehicle in and got it back it excellent condition.

Th
Review β„–23

The first time it was excellent, but my second time just a months ago it was hell,I was satisfied with my car repairs but the customer service was very bad, I want be taking my car back in the future.

Be
Review β„–24

They r awesome

La
Review β„–25

Great service! They definitely made the best of a bad situation.

Ed
Review β„–26

Great staff exellent work

Sy
Review β„–27

Excellent service

To
Review β„–28

Excellent Service

Do
Review β„–29

Great customer service

Ma
Review β„–30

Great work and staff

Information
16 Photos
30 Comments
4.6 Rating
  • Address:1196 Broad St, Sumter, SC 29150, United States
  • Site:https://pccenters.repair/
  • Phone:+1 803-869-4638
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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