I recently gotten into an accident and I needed to buy a car before the insurance company ended trial with the rental car. I was scared of having too much of a car note to pay my bills and i was on edge.. But, above everything, Ms. Charlotte was absolutely amazing and Mr. Paul was very informative, realistic and helpful. I am so happy that they were very helpful with buying my first car. I trust them 100%. Thank you Charlotte and Paul!

Went to a previous dealership earlier in the day. The salesman wasnt listening to our requests kept showing us vehicles outside of what my daughter had already explained she wanted. Really pushy, some comments made to us disrespectful and all he seemed to want to do is make a sale. Although we left really frustrated, my daughter and I decided to head over to Hoovers CarFare on Trolley just to take a look around.Im so glad we did! From the moment we hit the lot, Charlotte was awesome. She asked my daughter what she was looking for, what colors she liked, type of vehicle she was looking for, mileage, etc.....and she listened.My daughter was able to find exactly what she was looking for and received a good deal on her trade. Charlotte made everything so easy and she went above and beyond to help my daughter get her car. Its only been a few days since her purchase - but shes LOVING her car. Thank You Charlotte for a great experience and was a pleasure doing business with you!

Car Fare by Hoover is the best!… I called inquiring about a vehicle Stan gave me full details on vehicle asked if I wanted to check it out and set the appointment up for me to go to the lot. Charlotte met me in the parking lot greeted me and guided me from that point on to me purchasing my dream car!!!! Charlotte did a fantastic job with helping me get exactly what I wanted and I thank her very much. Car Fare by Hoover is the place you need to go!!!!

Met with Andrew who introduced me to my car. Hes funny and very helpful whenever i had questions. His coworkers were very friendly as i finalized my purchase.

Was looking for a vehicle for a few weeks. I saw a Sportage I liked and went to CarFare. Charlotte was AMAZING ! She helped me figure everything out and got me in my new car very easy. She was honest, communicated and friendly. Go see Charlotte! 💜

Drove just under 2 hours to look at a vehicle on Labor Day, 09/06/2021. I received a text confirming the confirming the appointment and we arrived a bit early. Drove away 30 minutes later after only being able to view the exterior. Seems they lost the keys but didnt bother to have their ducks in a row even knowing I was coming. Didnt seem to bother them at all. The only contact I got from Car Fare after that point was in response to a message from me. Was strung along for a week only getting bits and pieces of info. Finally on the next Monday I get a message the vehicle failed their inspection and was sent back to auction. Dont remember receiving worse customer service anywhere ever. They did of course send the obligatory we sorry, thats not the way we do business type messages but yes, it is the way they do business. They were also more than happy to try and redirect me to other more expensive cars. AND.... the vehicle, a 2014 Chevy Captiva, that failed inspection and was sent back to the auction is still on sale on their web site as of 5 min ago, 09/15/2021 08:40 am.

It was an excellent experience, our sales rep, Cam was the best... great job Cam

This was the best experience by far! Everyone was so welcoming and helpful especially James who helped get me in my 2019 Chevy Equinox. I’m loving my SUV!

The staff here is awesome. Higley recommend anyone looking for a car or truck go see Taylor Lockhart. Paul and Wayne where very nice as well. Have a wonderful night. Peace and loveP.S. IF YALL GO TELL THEM THAT MOUTH OF THE SOUTH SENT YOU

Bought a BMW X5 from them about a month and a half ago, was told there was full maintenance done on the vehicle, and after doing my first self service, I came to find out there was ZERO maintenance done to the vehicle. Everything was still stock and deteriorating. Would not recommend, they’re only trying to take money from your pockets.

Purchased a car, working with James Bays. Good dealership, process was upfront and flexible to my schedule. Kept in contact and answered questions. Went the extra mile with side stuff like detailing, license plates, etc.

Our initial purchase process was smooth, Brian Narcsa was very helpful and went above and beyond to close the deal. Our used car had a defective camera that the dealership agreed to repair during the sale of the vehicle. 2 months later and many trips tracking the Operations Director down and they agree to pay for the repair that we agreed to. They arent great at follow up and you will have to force them to do the right thing.

Great experience at CarFare during initial purchase. By far the easiest car buying experience I have ever had. Highly recommend. My salesman Brian Nasca couldnt have been more helpful. 1-1/2 weeks after purchase check engine light came on and vehicle needed a new thermostat. I was told there was nothing they could do and vehicle had been through a thorough inspection prior to purchase. After further inspection, I found fluids were low and oil under the hood. I understand buyer be ware essentially for cars not under warranty, but the service after purchase could have been better, and something like that should been checked and a full service of the vehicle should have been done.

I went to these people when I was in desperate need of a vehicle after every other dealership turned me away, and they spent the entire day trying to help me until they got what I needed and put me in a reliable and very nice looking vehicle, that fit my budget. Then I went back and bought another reliable nice vehicle for my wife. Not to mention, both times, they got us a monthly rate that easily fit our budget. Two years later, I went back to trade in one of our vehicles for an upgrade, and James bays did an amazing job listening to what I was kind of looking for, and had a list of amazing vehicles that fit the price range I was looking for. Found the best one that fit everything I was looking for and way more, and James had me in and out in no time. When the time comes, I’m definitely going back to them, because you won’t find better help anywhere else.

Thank you Wayne for pushing the extended warranty... without it wed be stuck with $40k truck that had issues less than two weeks after purchasing it! Horrible customer service skills..... Brian thanks for the lemon... guess well have to make lemonade!

I was treated so well by everyone at this dealership. They are professional, knowledgeable, and courteous. I believe their prices are very good. I definitely recommend them.

James Bays was our sales representative, he went above and beyond to help us with our purchase as to make sure if there were any issues with the Jeep we purchased that we were taken care of. We enjoyed working with him, if anybody is looking for a vehicle with Hoover Care Care to make sure to reach out to him.The service department did a great job taking care of us as well.Thank youTerry

Service was very good and found a good vehicle.the kind I really wanted.

We drove 12 hours from Arkansas to come pick up my dream truck. 2017 ram sport in sublime color. I asked Andrew the salesman to please get all paperwork done so when we get there we sign and drive. He did just that. He got us financed when nobody else could. Im beyond in love with my truck. Idc where I am in the USA I will forever stick with hoover and carfare for our next trucks. These guys treat you really well and their very honest!! Thanks guys for my truck!! I love it!

Andrew Shaw was an excellent salesman going out of his way to find a vehicle to fit my needs. Paul the sales manager was also excellent in making sure everything worked out for me. Definitely recommended stopping by CarFare they made impossible happen.While the sales process was great, the vehicle I bought was bad. The car said it was a certified vehicle however a week after purchasing my vehicle I learned that the rear differential was bad so now it’s going to cost me out-of-pocket to correct this problem as well as have to pay for a rental car I would be very cautious in purchasing a vehicle making sure you do a full inspection before signing on the dotted line my mistake and I promise I will not be sending business this way due to this factor.

Stopped by Hoover on Tuesday, August 17,2021. Saw a truck online we were intetested in. We were told the truck was at the other lot and the sales person would drive us over. Got to the other lot, sales person got the key. Drove around for over an hour looking for the truck. Could not find it on the lot. Went back to office. Was told the truck was SOLD Saturday, August 14. However we have one similiar for more money. Today is Friday, August 20, 2021. The SOLD truck is still for sale online.Same thing happpened to our daughter and one of their friends....sorry SOLD...we have another one more ecpensive.Really bad sales tactics. We bought truck elsewhere. We will not return or recommend anyone shop at Hoover.

Beware of this dealership trying to simply get you physically on their lot. We were looking at a specific Civic we saw online last Thursday. We got a call from the rep from the Internet about it. On Saturday, we called to confirm the vehicle was actually on the lot (Trolley Road location), so we could look at it. He confirmed and told us who to ask for at the dealership. We arrived and were told the car we were inquiring about had sold 2 days prior. Ironically, another Civic was pulled up ready to be viewed. We left, of course, because we really were interested in the one specific car. So that was Saturday, and today is Monday, and that car is still listed on their website. Yet the car sold 4 days ago. Dont waste your time with this dealership.

Had everything I was looking for and more definitely going back

I had a wonderful car buying experience! I worked with Stephanie to find the perfect vehicle and Tim was able to get me in the desired price range. From start to finish they were helpful, informative, And extremely friendly. They were open and transparent with me, and I did not feel pressured or hurried to make a decision.I would highly recommend shopping this dealership for a great deal and a great experience overall!

My experience at Hoover exceeded all expectations. Robert is a man of integrity and he will do whatever is necessary to deliver exactly what he promised. Being an older man, I was reminded of the days when a mans word was his bond. Robert is that kind of man.And by the way, he sold me a vehicle which is just what we needed at a fair price and we just love driving it anywhere - or nowhere in particular. :)

Cool people nice attitudes family feel ..great vehicles!!!

Excellent customer service!! Above and beyond. It was an excellent dealership to do business with!! We would definitely buy from them again!

Gave me the run around for over an hour instead of actually trying to help me. Kept putting me in different vehicles and handing me financing forms instead of giving me the appraisal for my car that I came for. Once they finally gave me that it was 75% less than the guaranteed online offer. Not worth the time

I researched the vehicle I was looking for and found Carfare through TrueCar. The salesperson that i was set up with, Andrew Shaw, was pleasant and great to deal with. He answered all the questions I had, didnt try to force me I to a vehicle I didnt want and just generally made the car buying experience nice.The only reason I am giving 4 stars instead of 5 is because I had to fill out financing paperwork twice, due to no fault of the finance gentleman. Usually dealing with the finance people at a car dealership is stressful and they are usually rude. Not the case at Carfare, the finance gentleman was awesome and answered all the questions I had as well.

Was told I was approved by several different sales associate. Drove over an hour and a half to get the car then was told when I got there I wasnt approved. Horrible customer service and all liars.

Had a great Experience! The staff was extremely helpful! I worked with Stephanie throughout the whole process of purchasing my new vehicle. Would highly recommend!

Excellent customer service, everything felt genuine, best experience I had at a dealership, they care. They are friendly, knowledgeable and willing to help... I got just what I wanted...

Efficient process and solid selection of used cars.I highly recommend Bill Polland as a sales representative. Hes highly knowledgeable and supportive.Bill and the manager Shawn were a great team to work with through the entire process.

Awsome Experience !!Great Salesman !!Thank You Brian Nasca !!Love My New Ride !!

Worst experience ever selling my vehicle to car fare. It took 3 months to get my check from them because they claim they didnt receive a title from DMV. I got a duplicate title at my own expense with 6 days of applying for it. DmV had sent them one 8 weeks before that. Im sure the lost it because their excuse was that DMV takes longer because of COVID. Tracking the status of this transaction became a second job for me. Go with CARVANA you get your money the day of the transaction.

STEPH and Tim killed it. They were great, understanding and funny. They help me get my dream car. I recommend this place!!

Excellent service 👍👌

Worked with Robert at Hoover Carfare. He was great, upfront, honest and easy to work with.

One star is too much to give! Poor customer service! Sold a car only having it 3 days had to replace water pump. Dealership did not care!

Bought my used 2013 Jeep there in May of this year.Driving it home, the radio stopped working. The car never came with back headrests (that they promised me they would order, it’s not October and they told me the headrests are too expensive so they will not be ordering them)The car started overheating constantly and I was needing to keep adding coolant and oil.Now, I have just found out I need to purchase a new engine for a car I bought 5 months ago. I am devastated and saddened that the employees at this place feel comfortable seeing people spend a lot of money on a new car, knowing that it is broken.Do not go here, save your money. They are shady, liars who will do anything to sell you a car.

Not one to normally write reviews but I had a genuine experience here. I was looking for weeks on end for a used Passat, and found many at multiple dealerships. I came here, and gained hope and I’m telling y’all why:- One of the reasons you should go here: The man who helped me was Stan; he is very outgoing and cares for the well-being of his customers. He is also very patient and will not hesitate to help or answer any questions.Another reason you should come here: the amount of used cars I saw at other dealers had unrealistic pricing for its corresponding year, mileage, and condition. However, this CarFare dealership proved its word; it has unbeatable prices.Excellent customer service and unbeatable prices!!!!

James Bays made the car buying experience smooth and seamless. I went in with a specific car on the lot in mind and less than an hour later I owned it.

Robert seems to be a good guy but the other black gentleman is Very misleading I believe his name is quanton or something like that, Hes very unprofessional called me a liar after telling me one thing and then going back on what he said very unprofessional I would recommend them to nobody if I was that guys boss I would fire him,

Bad experience! This dealership sold a car that was driven for only 3 days and broke down. The dealership does not stand by their word or their vehicle. The car has worn out and faulty parts. This dealership just wanted to make a sale rather than fix and replace what needed to be repaired on the car. Not a happy customer!

Went in to look at a certain vehicle, I was lied to by staff about the vehicle. When I went to look it up on CarFax the car had actually had two previous owner and one was a rental company. Also asked if it had previously been in any wrecks and it WAS and i was told it WAS NOT. The vehicle was actually towed off the site of the sideswipe stated. I felt cheated and i called to place my concern and its been a few days later and ive heard nothing back. The guy i spoke to on the phone was very unprofessional when i placed those concerns and told me to, and i quote Entertain him with an offer. I may be young, but I am not stupid.

After wasting our time the first time here, they reached out to us saying they will do whatever it takes to make a deal. we have now wasted our time yet again. we were given finalized prices last night and went to buy the car today, mysteriously $1800 reconditioning charge randomly appeared that they “forgot” to add yesterday. we were told it was our fault, if we would of came the night before they would of taken that price off but since we didn’t they couldn’t help us. stay away from this place, they are shady!

Nice folks,,, need a car or truck? Go see them.

Bought a jeep from here, 5 months later engine blew. they didnt care, now up to$4000 in repairs,do yourself a favor, they are not honest with the vehicles they sell. Dont go there they are the worst, they get the sale you drive out and goodbye to you they got the sale they wanted.

Gross untruths. I called from West Ashley inquiring if a 1991 Jeep was still available. Receptionist said yes, when I arrived a salesman said, the vehicle was sold yesterday... however, can I interest you in another.Received a call a couple of days later, the sold vehicle is back on our lot...drove from my home...1 hour away. Saw the Jeep, but the seats are bolted in one location...not adjustable. Salesman said, oh, I shoulda told you, the seats cant move and at over 6 feet, you may not fit...No stuff Sherlock!!!

I searched everywhere for over 3 months for the perfect car and this was the place that ended up having it. I had already spoke with a few dealerships about vehicles I was interested in and had some good and bad experiences, but the customer service that Mike provided was above and beyond. I’m a picky person and I know what I like. I did tons of research before beginning my search for a car and I already knew exactly what I wanted. Mike was always quick to respond and very helpful. I had to drive from Columbia to look at the car and I ended up getting there later than planned, but Mike was patient and understanding the whole time. He stayed much later than he should’ve to make sure everything was taken care of and I was able to leave with my dream car the same day. This place had the model car I wanted and at the best price compared to anywhere within 100 miles of Columbia, SC. I really appreciate how friendly and accommodating Mike was throughout this experience and I LOVE my car! Thank you, Mike!

Shawn at CarFare was extremely helpful in purchasing a Suburban remotely from Utah. He dropped the car off at a local mechanic in order for me to get a third party opinion of the vehicles condition. He also provided his personal cell phone number so that we could keep in touch throughout the process via text message. CarFare picked us up from the airport at 9 pm so that we could pick it up the night we arrived versus having to rent a car until the next morning. The only hiccup we ran into was with registering the vehicle in Utah. I had to follow-up with CarFare to have them send the paperwork to my local DMV. Once I reached out they were helpful with getting this resolved.

We recently purchased a vehicle from Hoover’s CarFare. Our sales guy Mike was extremely knowledgeable about the vehicle and its options. He is friendly and personable which I found rare based on other lots we have been to. I feel like he and the finance guys did everything they could to ensure we got the best possible deal on the vehicle I wanted. My purchasing transaction was smooth, and I would certainly recommend buying from Mike to anyone looking.

Bought a car from them. Steve the salesman was nice and very helpful. Once the financing started and closing of the deal began. That was a whole another story. Everyone was nice, but lied. I questioned the interest rate and was told this was the best they could find. I asked if they checked with particular banks and was told yes, another lie. They did not check because I followed up. I have since then refinanced and got a way better interest rate. Just be careful and double check behind them.

Great place to purchase your next vehicle.The sales people Steve Mike and Jeff were helpful. I was able to trade in my old car for something bigger for my family. Dealt with the manager Scott and Ashe and the payment that I promised was exactly what was on the paperwork. Ill send everyone I know.

If you are looking to buy a vehicle, this is the place to go! Mike Smith and the whole team at Hoover were exemplary in their customer service. Mike is incredibly trustworthy, knowledgeable and honorable. I couldn’t have wished for a more pleasurable buying experience. A huge thanks to Mike and his amazing team!

I worked with Jeff in my search to upgrade my family to a bigger vehicle. Jeff, Scott, and Ashe all went out of their way to make my wife and I feel comfortable and confident in our decision on our purchase. They even made my young children feel at home, so much so that they were disappointed when we told them we did not have to go back to the dealership.My wife also worked with Brooke when we first started our search. She was very quick to respond to all of our questions and she is the initial reason that we decided to start our in-person search at Hoover.Thank you all for your assistance and professionalism that made this a pleasant and low stress experience!

My experience with the dealership was nothing short of great. I had researched the vehicle that I was interested in online; upon arriving, I was promptly greeted by the salesman Mike. He was very friendly and helpful throughout the process. One of the easiest car buying processes I have been through. Thanks Mike for all your help!

They ROCK the car I want I didn’t get but they got me in the most amazing car I never thought I could get. They work with you I can promise you that. They will make a way for you to RIDE OUT!!!!!! Me and black beauty be rolling so go see them all staff the staff is amazing go check them out

Josh was excellent, even came in on his day off to assist us with buying a car. He was honest and professional; a genuinely good person. I would highly recommend CarFare.

Jeff, Ashe, and Scott worked together to get me the hook up on a BMW M4 for under KBB value. They also gave me a good price for my trade in, comparable to other appraisals I got from big name dealers. If you want to buy a car and have positive equity in the vehicle when you drive off the lot, this is the place to go.

My husband and I went to this dealership today and asked for Shawn because that’s who my husband spoke with on the phone and when we got there another guy named Steve came out and spoke with us we told him we was looking for Shawn and he went and got another manager because Shawn wasn’t available, so we told him that we wanted to look at the car and he told Steve to get the keys to pulled the car around to us, Well he went to the car without getting the keys 2nd the other manager said that let me go get the keys and he did. Steve came from the car and got the keys, he went to try and start it to bring it to us and he didn’t know how to drive the car and it was very low on gas and it smelled very bad . He said he didn’t know anything about the car so the guy Shawn finally came after Steve went and got him again and he telling him how to put the car in park and everything so he told us he drove the car home and ran out of gas, which to me is a big no no later he said that the car was awesome pushing forward we drove this car and nothing inside the car worked and they wanted us to buy this lemon. So once we got back to the dealership and they all went inside and left my husband and I outside never invited us inside the dealership or anything Rude People stay away from this place JUST LEMON CARS are sold here

I recently just bought my first car from Hoover the Mover. The process was quick and they were willing to answer any questions that I had. Explained the process in layman terms, so I could fully understand. I really appreciated that especially since I was a first time buyer. Good customer service skills and overall pretty friendly. I would feel confident in recommending this dealership to anyone else.

I would definitely recommend coming here! Everyone was so helpful. Mike gave me all the information I needed being a first time owner. I told him what I was interested in, and he picked out the perfect car for me.

I purchased a 2016 Honda Accord on June 13. Jeffrey Davis was amazing! From the time my son and I stepped foot on the lot and until we left, he was very helpful and made my decision to purchase the car easier. I definitely recommend anyone looking to buy a car to visit Hoover the Mover on Trolley Rd. and ask for Jeffrey Davis.

I put an inquiry online under my husbands name and was initially contacted by Reese. I was unable to answer the phone and when I called again Reese was unavailable. My husband called around 7 and was unable to speak Reese. He ended up speaking with Dawn. Who let me start by saying, at first was pleasant. Until she figured out she couldn’t flirt her way into getting my husband into the dealership. As a professional, that is something you DO NOT do. When she finally figured out she wasn’t going to flirt her way into a sale, she then stated that the truck that we were looking to buy was no longer available. Ok, fine. Just to get a call the following weekend as a follow up (in my line of work, I always appreciate follow ups), just to find out that there were other options that me and my husband would be interested in. UNFORTUNATELY I had to tell Reese that we had already purchased a vehicle somewhere else. I would gladly work with Reese again in the coming weeks since I am purchasing a vehicle for myself next. She’s professional, pleasant, and does not feel the need to relentlessly flirt with another woman’s man.

Bought a used truck for my son. Very easy to deal with, fair pricing, did everything they promised after the sale. Very happy with our purchase.

Jeff helped my fiancée and I purchase our first vehicle. He was a huge help with prices and suggestions and even helped us figure out the best insurance company for us . He made the entire process easy and enjoyable. Definitely would recommend !

Vehicle wasn’t as advertised; exhaust was patched with RTV sealant. Radio stopped working 15 minutes after purchase. While changing the oil, I found out that they used the wrong size oil filter. I was told by my mechanic that my vehicle was sold to me, with a stretched timing chain. I called multiple times, spoke with multiple employees. I was promised a callback, however that was well over a month ago, and no one has contacted me. Though I am aware that I purchased this vehicle as is, with no warranty, it is a bad business practice to sell vehicles that fall apart, (within weeks) under the guise of a road worthy vehicle.Buyer beware!

The sales people were barly willing to work with us on prices we had to drive off and they happened to flag us down... I wish I would of just kept driving . After buying a SUV for $5350.00 cash . Not even 10 mins down the road.....the tpms light came on/ the ESC light came on, found out speaker in the front was blown (they had changed the radio settings so it only played music through the back speakers) the back passenger window button in broken. The cruise control cuts off when the lights are on and can not cut back on until you cut the lights off, the heater does not work, the air doesnt work out the back vents and the seat heaters dont work, lesson learned I will never be back so disappointed

After looking at other dealerships, me and my mom came to Hoover the mover to see about getting a truck. Cory Sullivan was my sales rep and he is NOT your every day sales man, he heard what I was looking for and was able to get me into a 2018 Dodge Ram. I will be more than happy to send others to them. Again, thank you so much Cory!!!!!Jaymie Logan

Purchased a Corvette from Mike Smith. The buying experience was very pleasant. I would recommend Mike Smith in your in the market for a new vehicle.

Good service. Was able to finance even with a high DTI ratio.

Bought a car and 3 days later the motor blew up. They wouldnt do anything for us. We asked for a loaner car so we would have transportation but they refused to do anything to help us. Thank God we bought the extended warranty or we would just be out 12000. Would not recommend this dealership to anyone!!! They are terrible business people.

I purchased a 2015 Durango and was very pleased. They were fair on pricing and on appraising my trade. Would do business aging.

Scott and his team were really good to my family and I. Got a good vehicle at a fair price and everyone was nice along the way.Would definitely recommend if youre looking for a pre-owned vehicle and good service.Thanks!

Definitely the best truck buying experience! Also one of the quickest! Mike was a wonderful salesman.

Jeff made it happen for me. I went to two other dealerships before going to Hoover. Everyone else wanted me to have a cosigner. I went in and told him straight front y situation and what I had to put down and they made it happen. Thanks to Jeff and his crew they gave me that second chance. I will go back in the future for my daughter first car. Thanks again!!

Nice Cars and nice prices... CUSTOMER SERVICE SUCKS! They definitely dont value you as a customer they honestly just want to make a sale. This isnt a family business; theyre only worried about the money. Ive been there twice in one week and both experiences were horrible. If I could rate them less than 1🌟... I would!

Josh is amazing. Found us the perfect car for our budget.

Sold me a car that had a bad clutch. It was not drivable within 3 weeks. Tried to blame me for not driving it properly. Charged me $1400 to fix the clutch and basically told me tough luck. No loaner vehicle while the repair took almost a week. Very expensive mistake buying a used car from Hoover.

Im very pleased with the customer service I experienced here at this particular dealership! Very friendly and experienced staff!!!

Scott is the new GSM at this location and he and his staff provided the best car experience Ive ever had and Ive worked in the car business. Ive also had a hard time getting approved at other places and Scott made it happen. Cory was my salesperson and it felt more like a party than a buying experience. I got a slick new ride and a good payment. Even Ashe in finance was well spoken and explained everything well. I would STRONGLY recommend Scott Vollweiler and his team to anyone looking for a vehicle. A++++++

Mike was the best salesman Ive ever had and I had an awesome experience Hoover. I love my new car and I really appreciate everything they did for me.

Mike made the buying process easy. I would recommend Hoover to anyone interested in buying a new vehicle.

5 Star Service! Approachable sales team. I have been treated better than at other dealerships I have done business with. Will recommend to friends and family.

The best. Had a light on, technician checked, and added washer fluid, just because it was low. Highly recommended!

Highly recommend going to Hoover for all your car maintenance needs! There Service Manager Mark is absolutely dedicated to customer satisfaction and a job well done! Thank you Mark for getting me back on the road! Earned yourself a customer for life!

Had a locking lugnut issue. Went to their service counter and was helped immediately. Thank you so much for the help!

Wonderful buying experience. Dealership worked with us out of state and made sure everything was handled smoothly. Highly recommend!

I got an ok deal on my truck. Unfortunately they told me to come back and transfer my belongings from my trade in.When I came back to transfer my belongings they were gone...brand new truck with NO TOOLS or fishing equipment. Starting off with thousands of dollars in losses. Called them and got the run around and stupid looks.I should have called the police.

Had a confirmed appointment to look at a vehicle in the afternoon. When I arrived the vehicle was already sold the day before and they did not reach out to inform me of this. Will not be returning to this location.

Staff here could really use some education on customer service. Would never recommend this place to friends or family or my worst enemy.

Worst place in the world. Took my wife for $375 for work she didnt need .Didnt do the work properly. When she went back they tried to hook her for another$500 for more work she doesnt need. Then they got her so upset when she tried to get out the break room she fell and hurt her knee and shoulder .All they told her was sorry .Talke to another coustomer who was having the same problems. Dont ever take your car there.

Great customer service people you can trust great mechanics for a couple years Ive been looking for a good mechanic I bring both of my Dodge vehicles to get service here and they do such a great job thank you guys keep up the great job

Jeff an Scott over at Hoover pre own center they gave me excellent. I got the SUV I wanted 2018 tucson....

If I could give them a negative five star I most definitely would!!!!!

The salesman was really great on helping me get the Vehicle I want it . it’s a place where my family will go for a car for years to come

Great shop to have any work done on your car are truck . A outstanding shop manager thanks Mark for the outstanding work.

I was told one price for the vehicle took the vehicle home went back the next day to sign papers and the Ofc Mgmr had me in his office to tell me that was not the correct price for the vehicle and i already put down 2500 which that’s what I was told to put down. Now he states I have to put down an xtra 20000 dollars!!! I was already under a lot of stress from the car accident someone hit me last month and totaled my car!!! On top of that I took the rental back today so much for a peaceful weekend I though u suppose to keep your customers happy I probably just need to get my 2500 back go some where else.

If there were negative numbers I would give that score to this dealership. They are sharks. They promise things they have no intention of delivering and are what my friend called the epitome of the proverbial used car salesman! They are pushy, oily, and will say anything to make the sale, but as soon as the paperwork is signed the denials of promises start. They had my keys to look at my car while I test drove one of theirs and I had to pitch a fit to get my keys back so I could go back to work. I was told that they were sure there were two keys for the car before I even test drove it but was told after we signed Id have to order a second one. Ive have the car 3 days now and I already have to call (another) dealer for service on it. Once this is finished I will never darken their door again! Do not do business with these people!