Every time I go into the store the employees just look at you when you stand in front of the counter. Not can I help you, what can I do for you, they just stare at you. Then when you ask for an item they have no idea what you are asking for, and I looked it up before going to the store. You get what you pay for.
People you know Napa had got what ever you need for parts to rebuild motor and transmission.
Interesting store. The lady who helped me was a little awkward but sure knew her stuff. She also did me a solid when it turned out they didnt have Google pay. If they can get the shelves fully stocked this is a great location.
Dont have much of a selection, no one ever asks if you need help looking for something. And the customer service there sucks nobody has a personality and nobody asks anything or smiles when they ring you up
Unprofessional. No one said I will be right with u or if you can give me a few minutes,I can help u. Everyone was just looking around like I wasnt even there! After at least 10min of that,an older guy with glasses at the Summerville location finally helped me with just simply switching out a light bulb! Very good customer service. The others not so helpful! I will not come here again!
They didnt have what we needed but sent us over to Parks Auto Parts. 5 stars for helping us out!
Huh I think it can use a new look! Other than than its a good spot to buy!
The 2 guys working this afternoon were awesome. They really went out if there way to help me with a lightning issue. Thank you guys again..
Had what I needed open till 6pm.
The counter help never seem to want to help you, Its only when they stop eating or talking with the other staff, they will try to help you. they will say they are ordering you a part only to find out that when you call back to pick up they have forgotten to order the part
Not one person was wearing a mask and 2 people behind the counter were on their cell phone.
Sam is really knowledgeable and very truthful. One of the most organized parts store. Wouldnt go anywhere else.
Any missing parts I need Napa knows how
Really great customer service really helpful they have all the stuff you need to make repairs to your car and will help you save money
Rude
Very helpful in what I was looking for
Got what I came for at a good price. Friendly counter personel, too !! Great place to get auto parts .
Always great parts for great price the people could use some love in there lives not so happy always melancholy
This is a great location. Very helpful associates and good stock of parts for all vehicles.
Great customer service 👍
The Best 👍
My 21-year-old car threw a CEL on the way to the office. I pulled into NAPA to borrow a reader and see whats happening... they wouldnt lend one. I went to AutoZone instead.
I shop there on a daily basis. Good people and good price
Super great staff, very knowledgable in parts.
Rick where is my vacation check???
Extra helpful, knowledgeable, and friendly staff!
Very friendly and knows their parts. Good prices.
Helped me with everything. Great place.
Really helpful! And friendly!
Got lots of great stuff
They were very helpful and fast
TERRIBLE service, there was no greeting or any customer service. When I asked a question, I got a very rude reply. NEVER coming back!!!
Very rude peple not helpful at all👎
If you need apart thats the place to go .
Rude sales people with an attitude, I wouldnt buy a spark plug from this store.
Good Service
Mapa know how
Mixed us up some custom paint in a half a jiffy.
Quick and fast.
Sometimes they have what you need sometimes they dont 😉
Very friendly and knowledge staff
Was great !
Very knowledgeable and friendly
Ok
Awesome Service
Great
Horrible service