user
Stoughton Auto Body
1069 Washington St, Stoughton, MA 02072, United States
Appearance
Stoughton Auto Body
Comments
Ed
Review №1

Had my daughters car in Stoughton Auto Body for damage from a minor accident. Mark is a honest and professional guy with a talented crew working for him. The shop did a great job on the car and also detailed it, looks brand new, Mark is a good guy to talk to and you feel comfortable leaving your car there knowing it will be done right, I highly recommend Stoughton Auto Body if you want peace of mind and the work done professionally,

So
Review №2

They show excellence in every area of their business! Lovely calming office atmosphere with really cool decor especially the cool coffee tables!!

Ce
Review №3

Mark and the entire staff are knowledgeable, professional and friendly.They take time to explain the process of the work that needs to be done.

Kl
Review №4

Very detailed, explained entire process. Great service.

Ha
Review №5

Amazing auto body! Mark is incredible; I took my car to get it fixed, he took his time to inspect the damages, explain what and how things to be fixed, he also educated me on the insurance claim process so I can get a fair quote from the insurance company since it was a total loss. Everyone I met was very professional and provided me with an amazing client experience. I am so lucky to have met Mark!

My
Review №6

I had an excellent experience at this shop. My vehicle was totaled in an accident and Stoughton auto body happened to be the closest auto body shop to my home so I brought it to them for an opinion. Mark, the owner, stayed after hours with me discussing my options and looking up part prices and valuation data for my vehicle. He also showed me around his facility (which is much larger than it looks from the street) and offered insight on how to negotiate with my insurance company. Kathleen contacted my insurance company for me to get some needed information which kept me from being on hold with them. Communication was excellent to the point that Stoughton auto body informed me my vehicle was deemed a total loss several days before my insurance company bothered to let me know which gave me valuable time to get a counter offer ready.All in all a great experience and I will definitely be bringing all my vehicles here in the future.

In
Review №7

Yesterday I stopped by this shop to get a quote for a painting scratch in my car. It was almost 5pm, getting dark out and cold. But Mark not only took my request in to give me a quote (most business will not even talk to you near their closing time), but he also went the extra mile and fixed my car problem in a minute complimentary!! It made my day!!!

Al
Review №8

Good team! They did a good job fixing up my car. Have taken my car there twice so far for body work.

Ma
Review №9

My experience could not have been any better. Mark the owner does fabulous work. I have used this place before and I am extremely satisfied. Kathy who is the office manager was equally as great. I trust them implicitly. Car looked like new and was delivered on time. They also assisted with my car rental. I dont usually write reviews but felt compelled to do it because of my great experience

S
Review №10

Im a tough consumer and stand by the adage that one should get what they pay for. Since my mother taught me long ago that if I didnt have something nice to say, then say nothing, I very rarely write reviews. Unless I have something nice to say. As in the case of Stoughton Auto Body and its pillars: Mark and Kathleen.I only met Mark and Kathleen recently when our ten yr old car with over 100,000 miles was in a minor accident that seemed to us to just give some character to an old body. We were shocked that the insurance company considered it totaled. it was good reliable transportation.And for that reason we planned to loan it to our son to bring back to college after winter break. He needed transportation to get to an off campus internship. And for his parents, it had to be safe. But the amount the insurance company offered us to replace this totaled car wasnt enough to buy anything that we could be assured would be safe.Based on high customer reviews, I made a cold call to Mark at SAB to see if he would be willing to tell us if the car was worth fixing instead of totaling it. He and Kathleen walked me through my options, explained what I was entitled to from the insurer, and provided me with everything I needed to go back to the insurer as a well informed consumer who knew what my options were and now knew how to negotiate a fair price for those options.We just picked up the car, fully repaired and then some. It turns out that there was more damage underneath the bent metal than we realized, some related to the accident and scarily brakes in desperate need of upkeep.. But thats ok, because it was all made right by SAB. And we didnt recognize our old car. Shiny inside and out (cleaning ten yrs of food and sticky fingers of little people who are now grown.... no thank you is enough for that miracle). And a ride better than the parents car.I bet you think that we ended up with a much higher bill than we expected because of the extra, unexpected work and definitely much higher than the amount we got from insurance for a buyback of the car? ... Not the case at all. At all. A pleasant shock from these truly honest professionals. Thank you Mark and Kathleen!

Ya
Review №11

I recently took my car to this shop because of the wonderful reviews it has, I did not regret it one bit. Mark was very helpful in the process, he went above and beyond to help me out. I strongly recommend this shop.

Ed
Review №12

Stoughton body is a best place to go to mark is very cool I recommend my family and friends he Do Great Work Keep it Up. 👍

Do
Review №13

They painted my front bumper excellent job

Ni
Review №14

I DON’T EVEN KNOW WHERE TO BEGIN…..I ABSOLUTELY LOVE STOUGHTON AUTO BODY. THIS IS THE FIRST REVIEW I HAVE EVER WRITTEN, I NEVER GOT INTO WRITING THEM. PROBABLY BECAUSE I HAVE NEVER RECEIVED SUCH AMAZING SERVICE OR MET SUCH AMAZING PEOPLE. THE OWNER MARK IS EXCELLENT, HE’S SO PERSONABLE, HELPFUL, AND EXPLAINS EVERYTHING TO YOU IN DETAIL. HE TAKES HIS TIME TO GO THROUGH YOUR VEHICLE TO MAKE SURE THAT IT IS ABSOLUTELY PERFECT BEFORE A VEHICLE LEAVES HIS SHOP. IT SHOWS THE TIME HE PUTS INTO EACH VEHICLE AND THE METICULOUS CARE HE PUTS INTO ANY WORK HE DOES. STOUGHTON AUTO BODY ALSO HAS AN AMAZING OFFICE MANAGER, KATHLEEN. I CAN’T TELL YOU HOW AMAZING SHE IS. SHE IS ONE OF THE MOST HELPFUL AND COURTEOUS AND SHE ALWAYS GOES THE EXTRA MILE TO HELP YOU. SHE WILL DO WHATEVER SHE NEEDS TO DO TO HELP YOU. SHE IS JUST AMAZING IN EVERY SINGLE WAY. SHE IS A WONDERFUL ASSET TO STOUGHTON AUTO BODY AND I THINK THE ABSOLUTE WORLD OF HER, AS WELL AS, MARK. I HAVE SO MUCH RESPECT FOR MARK, FOR THE INCREDIBLY SUCCESSFUL BUSINESS HE RUNS, HIS UNBELIEVABLE WORK ETHIC, THE TIME AND DETAIL HE PUTS INTO EVERY VEHICLE SO IT IS PERFECT BEFORE LEAVING HIS SHOP AND I ALSO RESPECT HIM AS A PERSON, HE IS SO KIND AND SO NICE AND EXPLAINS EVERYTHING HE IS GOING TO DO AND KEEPS YOU IN THE LOOP BEFORE HE DOES ANYTHING. ALL I CAN SAY, IS THAT THIS IS HOW A BUSINESS SHOULD BE RUN. THEY MADE EVERYTHING A BREEZE AND I DIDN’T HAVE ANYTHING TO WORRY ABOUT, THEY HANDLED EVERYTHING. I WILL NEVER BRING MY VEHICLE ANYWHERE ELSE, NOR WOULD I ALLOW MY FAMILY OR FRIENDS TO GO ANYWHERE ELSE FOR BODY WORK OTHER THAN STOUGHTON AUTO BODY. IT REALLY IS AN AMAZING PLACE AND MARK ……HE’S JUST A ROCKSTAR IN THE WORK HE DOES. MARK I CAN’T THANK YOU ENOUGH! THANK YOU, THANK YOU, THANK YOU!!!!!

ro
Review №15

Excellent service, with well trained techs!

Information
6 Photos
15 Comments
4.7 Rating
  • Address:1069 Washington St, Stoughton, MA 02072, United States
  • Site:http://stoughtonautobody.com/
  • Phone:+1 781-344-4830
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations