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U-Haul Trailer Hitch Super Center at Stevenson Dr
1030 Adlai Stevenson Dr, Springfield, IL 62703, United States
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U-Haul Trailer Hitch Super Center at Stevenson Dr
Comments
Sh
Review №1

Terrible experience, the guy at the counter was rude and rather disrespectful. The reservation I made was for this location, was not available at this location though. The guy at the counter stated theyd tried to call my phone and as much as called me a liar when I told him Id received no calls or texts about reservation/location changes. He was neither polite nor knowledgeable about anything going on. Would not recommend for anyone.

Jo
Review №2

When I ordered the truck I was told that all their trucks had loading ramps. When I got it to where I was going to load my furniture I found that there was no loading ramp. The store said I could bring it back but I didnt want to make a 30 mile round trip. The store said they would compensate me for their mistake. I used what they gave me which made moving much more difficult. When I took the truck back the women in charge didnt want to deal with the problem and said to call her manager the next day.

Sh
Review №3

Friendly and Fast service. Highly recommend for all your hauling needs.

jr
Review №4

My only complaint is that I never received any form of receipt. Otherwise, it was a good experience.

Pa
Review №5

Quick and easy rental of open trailer for just a few hours work. When returned checked in and able to leave in five minutes. Definitely will be my place to go for hauling.

Ve
Review №6

Staff was super helpful. They cleared up my confusion and made arrangements for me at another location when they didnt have what I needed on site. I was able to purchase a few things I needed for the job and was on my way.

Bu
Review №7

James was rude and condescending. Steve, the manager, went out of his way to provide great service and make me a happily satisfied customer!

Ke
Review №8

I get Propane from there often. Good guys.

Ri
Review №9

Place to go when you need a truck

Ma
Review №10

These guys were totally on point. Carlos did a great job getting us outfitted and out the door quickly. Thanks.

Te
Review №11

Best service I ever had in my 63 years of life.

Ju
Review №12

Ive had nothing but problems with this place. They are always busy. The staff are rude the Assistant Manger treated my wife and I really bad. I will stick to the one on Clearlake. I have never had a problem with that one. The staff are always helpful. They came and took the U-Haul I was using saying it was abandoned. But were charging me everyday for it. When I called them about it and told them that my wife and I were having problems with our pregnancy they said no problem your stuff is there. When I had time to get my stuff out I went there and they told me they threw it all away. They proceeded to tell me I only had 72 hours to get my stuff out. But when I talked to them on the phone that was not mentioned to me.

Information
10 Photos
12 Comments
4.2 Rating
  • Address:1030 Adlai Stevenson Dr, Springfield, IL 62703, United States
  • Site:https://uhaul.com/Locations/Trailer-Hitches-near-Springfield-IL-62703/760041/?utm_source=gmb&utm_medium=hitch&utm_content=760041HC
  • Phone:+1 217-717-2823
Categories
  • Moving supply store
  • Moving and storage service
  • Trailer supply store
  • RV storage facility
  • Self-storage facility
  • Trailer rental service
  • Truck rental agency
  • Used truck dealer
  • Van rental agency
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–8PM
  • Sunday:7AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Credit cards:Yes
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