The installers, Josh and Jordan were very courteous and professional. We did do upgrades from our original plan and feel it was worth it for the extra protection. The response time is excellent as we did hit our panic button by mistake and we got the call immediately. We feel ADT has a good reputation and is very reliable. We do have a good friend who has worked for ADT for many years.
What impressed my wife and myself was the expertise of the installation technician and his super personality. He took his time and explained everything to our satisfaction. Expensive but worth it if it saves your life.
ADT/Defender was not forthcoming about their prices and what they give you for that price. Bait and switch. I was told I’d be refunded money and my bill would be corrected. Still waiting after second bill was deducted from my bank. Get home security somewhere else! ADT is horrible and a rip off.
Terrible service!! Poor installation. High pressure. I cancelled but they give me the run around, keep transferring the call to someone else or just leave me on hold. Do not use this company!
Excellent service, Josh P really knew the products and services.
Not recomended..
Awesome fast service