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Ja
Review №1

Thank you PureOclean! Your emergency response services, for the unexpected slow water leak, in our kitchen was delivered in such a professional manner. Chad and his team responded immediately to our call to remediate and stop the water leak. Great care was taken to ensure our house was safe to live in during the reconstruction. The guys on the PureOclean team were friendly, professional, and very knowledgeable. I would highly recommend their services!

Mi
Review №2

We recently used PuroClean to identify and clean up water and mold damage we had due to a leaky pipe. Jeremy and his co-worker from PuroClean were great. Always on time and finished the job promptly and professionally. Lately weve been having a lot of work done around the house and havent had the best of luck with other companies and contractors. Always late and doing subpar work. It was very refreshing working with a Company like PuroClean, highly recommended.

Jo
Review №3

These guys were friendly, punctual and professional. They did a great job with my home. Took a load off my mind knowing I had professionals assisting me with a nasty flooded basement. Thank you PuroClean!

Na
Review №4

Chad and his crew were professional, caring, and very clear in communication. They helped me work with my insurance to ensure the insurance company pays for all that needs to be repaired. His crew was friendly. They listened and attended to all of our concerns and needs. I also appreciate that they took the additional steps to ensure the work was done with minimal clean up needed after the fact. I would recommend them to anyone!

Le
Review №5

The entire team was extremely professional including Management and crew. Response time was excellent as well.

Ri
Review №6

Chad and his team were skilled, responsible and professional in every way. If I ever have to deal with a burst pipe again, you better believe I will be calling Chad Jameson with PuroClean.

La
Review №7

EXCELLENT EXPERIENCE WITH THIS COMPANY. Called late one evening and they were at my house first thing the next morning. Very friendly, professional, knowledgeable, and SO RESPONSIVE — never a single delay in communication. Stayed on top of insurance delays, etc. Would use this team again, hands down.

Co
Review №8

These guys were great! Chad and his team were extremely helpful. They answered every question and addressed every concern that we had. They were professional and responded as well as completed the job quicker than expected. I highly recommend this company!

Ri
Review №9

The entire PuroClean team were professional, punctual and took care of the job! Chad kept us informed of what was happening. He also had great recommendations for other things we needed done as well. If you are looking for a restoration company you will definitely be pleased with Chad and his team at PuroClean

Ja
Review №10

A+++ service. These guys knew what they were doing and did it well. I would absolutely recommend Puroclean for any type of clean-up job in the Springfield area.

No
Review №11

Very pleased with PuroClean! Called to verify arrival time and were punctual each visit. Crew was informative, courteous, kind and did a very thorough job! Great job making our lives much easier during a time of chaos! Thank you all!

La
Review №12

I want to thank you the quality of the job you guys did on my floor. I a really impressed. I was still there when your men got there and was really taken with the way they pitched in and got right to work. They were courteous and respectful. They also gladly answered all questions. The work was finished on time and the results are quite spectacular. This business will go out of their way to satisfy the customer. THANK YOU!!

Ce
Review №13

The team was knowledgeable and ask for my input. After hearing their findings I said you obviously know what you are doing soooo get after it. They did it right, fast, and great. So courteous and thoughtful toward me and my husband. A fabulous team. You need help....this is the right company.

Ji
Review №14

Highly recommend PuroClean! Very easy to work with! Received their assistance immediately and they were very good at working directly with insurance company. This was a project for my mom and Chad Jameson showed such compassion and patience - he made sure everything was completed and was very thorough. Very easy to reach and followed through on everything - entirely dependable! Thank you PuroClean!

Ke
Review №15

My son had a fire in his master bedroom. The bedroom was pretty much gutted and the entire house had to be treated, sealed and painted, in addition to rebuilding the bedroom and bathroom. Chad and his team removed all the contents, sorted, cleaned and disposed of them and stored them until the house was ready to be occupied. Additionally we used PuroClean for the rebuild. Their work was extremely high quality. The house looked extremely nice when they had finished. They were pleasant and professional. I would highly recommend this company for any of this type of work!

De
Review №16

We recently had Chad and his crew help with mold remediation at our business. He was really easy to work with and started and finished the job earlier than anticipated. His crew was very professional. They were always working hard and were very respectful of our employees and their need to continue working during this process. The whole operation was quick, smooth, simple and professional. I couldnt have asked for anything better.

De
Review №17

They did a great job at our rental home when we needed quick service for a water loss. Would definitely recommend them if you are having a problem. Great service and showed up when they said they would.

Ba
Review №18

I was out of town on my honeymoon when my basement flooded. It happened over Labor Day weekend. Chad worked with me over the phone and was able to get his crew in and get the basement taken care of. He was very friendly, thoughtful and professional through the entire experience. I highly recommend PuroClean!

Br
Review №19

Puroclean has always been extremely responsive and honest in their dealings with me. I have to utmost confidence to recommend them!

Ty
Review №20

As a sub contractor Chad only accepts the highest quality of work. You can rest assure your finished work will be better then before the damage occurred.

To
Review №21

Chad and his team were awesome. They cleaned and repaired my house after a fire. They were very professional and timely. The house looks great and i would highly recommend them!

Ha
Review №22

2019 February Service: We were very pleased with Chad. He called within the hour of our insurance company calling him. This helped relieve the anxiety of having our home being flooded from our washer to the downstairs living area. As promised he was there on time at 9AM the next morning. Robbie and his assistant represent the company with integrity and honesty in their work. PuroClean was a part of our life for five days. Thanks guys for taking such good care of us. I would recommend this company hands down!

Mi
Review №23

Our home had three levels of water damage and one insurance agent recommended PuroClean for the restoration. Chad responded immediately and was not only knowledgeable but thoughtful as he talked us through the process. He and his entire team went above and beyond in every aspect of the job. They were all extremely professional and respectful as well as efficient and prompt. Overall, a pleasure to work with and would highly recommend them.

Ky
Review №24

I called them and immediately they showed up to help dry out our room. One of our air conditioners had leaked from our second floor to the lower level. They were professional and made sure everything was dry.Once completed we then needed to remodel the room, and their company helped with this process and made it work and look great!

Ja
Review №25

They came out the same evening that we had a huge flooding issue in our upstairs bathroom. They were able to get heaters set up that evening and save us lots of money in the process. Thanks for the fast response time and walkthrough of the process.

Ma
Review №26

Chad responded to my call that day, and got to work very quickly. They did a great job, and stayed within original estimated costs. Very friendly, knowledgeable, and responsive throughout the whole process. I would highly recommend PuroClean!

Ja
Review №27

I worked with Chad at Puroclean Springfield, and was extremely impressed with his management style. Very caring guy running a small business. He had clear instructions and expectations while understanding the need of both his clients and employees. I would recommend any of my friends needing work to apply here. Extremely knowledgeable in his line of work.

Ju
Review №28

We were extremely impressed with the efficient manner Chad and his team helped us after our fire damage. Chad was very pleasant and knowledgeable, and his entire team was great to work with. I was mostly impressed with Chads honest approach. I would highly recommend PuroClean without reservation.

Ke
Review №29

We had water damage from a kitchen leak. They cleaned up the damage quickly and efficiently. They have a great team, are well organized, professional, and meticulous. Couldnt ask for more.

Ch
Review №30

We had a flood in our utility room which damaged the upstairs and downstairs. Chad and the PuroClean team in Springfield,Missouri responded promptly to my request and did an outstanding job with the remediation and explaining the process to us. Great team and would highly recommend their company for restoration.

Me
Review №31

Chad answered my “emergency call” while he was on vacation, and had Robbie, his right hand man, out within the hour. Every employee of his has been so professional and courteous during this very stressful process. Highly recommend this company because they do the absolute right thing for their customers.

Ji
Review №32

Our family is very thankful to Chad and his team. He came to our home early one morning after my husband called him and he was able to get a crew to start work that day. We were reassured by his thoughtfulness, knowledge, and professionalism. We definitely recommend him and his company!

La
Review №33

Working with Chad and his team, after finding out we had a horrible water leak, has been smooth, fast and they have made the process much easier on us. They gave us a time table and stuck to it. They answered every question we had and were very easy to get ahold of 24/7. We would highly recommend them for any type of issue like this!

Bo
Review №34

PuroClean of Springfield was quick to respond when I walked into my office on a Monday morning to find water standing everywhere. They worked directly with the adjusters and did a great job of getting rid of the water.

Em
Review №35

Chad and his crew were very thorough with the restoration of our kitchen due to water damage. He was efficient with his time and great at communicating in a very stressful situation. I highly recommend him.

Mi
Review №36

Great people, did a fantastic job. Very fast

Mi
Review №37

Very professional and very friendly. I highly recommend them! Chad and his team are amazing. I really appreciate all the hard work. Thank you!

Ka
Review №38

What a great company to do business with! Reliable and honest. PuroClean has the knowledge to handle just about any home disaster you can throw at them. They are really interested in completely resolving the issue, not just putting a band-aid on it. Thanks for the great service!

Ri
Review №39

We had a dishwasher supply line break and our entire kitchen floor was flooded. Chad responded quickly to our call. His crew was friendly and professional. They did a fantastic job. They were careful with the demo work to save as much as possible which helped to keep reconstruction costs down. Our floor was dried out and, given a very stressful situation, Chad and his team did an outstanding job. We’ve never had something like this happen to us and were pretty rattled by the stress of a water damage situation, but we’re glad we called Chad. Thank you PuroClean team!

Ly
Review №40

I called Chad with a raw sewage issue. He arrived in a very timely matter. He and his assistant were very professional. They did an excellent job of removing our sewage. If we have any future issues, Chad will be the one I call.

Ro
Review №41

They came quickly and helped me out through the whole process and helped me work with my insurance company. They job the performed was well done and I would highly recommend them

Ka
Review №42

Chad and his team were just UNREAL! Within minutes, literally, of the time I hung up from my insurance provider reporting the claim, Chad was on the phone with the house. He was on site within hours. They take their work very seriously. They are prompt, courteous and extremely professional in their conduct. I highly recommend them!

Ch
Review №43

We could not have had a better experience. Chad and his crew were knowledgeable, and very easy to work with. The job was completed and nothing was left undone.

Sh
Review №44

This is a team of LOCAL people who care about safety and security. The men were always professional and on time. They chased a leak from my kitchen and thoroughly dried everything and removed all harmful material. .

Me
Review №45

I highly recommend Chad and his team at PuroClean! As stressful as a water damage disaster a few days before Christmas can be, PuroClean came to the rescue and took care of us right away! They talked us through the remediation process and went above and beyond to not only fix our damage but make sure we were comfortable in our home throughout the process. Great business, great work done, and great people!!

Pa
Review №46

We were given PuroClean Restoration as a referral. We called them and was told we would be getting a call back in the next 10 min. We received that call and was told they would meet us at the house. Chad was there a few min. after we arrived and he had all his eqipment with him and started to work immediately. He and his help were very professional. He seemed to be concerned and honest in what we were to expect. It actually turned out better than expected. I felt he was very careful not to damage walls as he used massive fans and dehumidifiers for several days. I would recommend this company to anyone who wants a job well done.

De
Review №47

Wonderful service! I highly recommend Chad and his team! Very friendly people who know what they are doing!

Me
Review №48

We cant thank Chad and the crew of PuroClean enough! They answered the call on the Fourth of July when a water line burst at our spa, Dharma Day Spa & Salon. Their knowledge and expertise helped tremendously in a nightmare situation. Emergencies happen at all times, even holidays, and these guys went above and beyond to get us back up and running as soon as they could. We would highly recommend them to anyone with any restoration needs!

Ji
Review №49

At first I called Servpro out to my house and with water damage in my house they were more worried about trying to get every penny they could from my insurance company and was in no hurry to start any work on my place and attempted to schedule my water litigation a week later, told them thanks but no thanks and I was lucky to find PuroClean on Google and it worked out great. Chad w/ PuroClean did not come in my house seeing dollar signs looking to milk my insurance company and my own pockets, he came in with my family and my house getting back on track as his top priority. If you have already scheduled an appointment with anyone else CALL AND CANCEL and then call PuroClean and tell them to send out Chad

Sa
Review №50

Chad Jameson has been a loyal contractor for me for about 5 years now. He has performed multi task for me in the Real Estate business. Chad is very dependable and trustworthy and will do an awesome job!Sandy ShoemakerBroker/OwnerColdwell Banker Show-Me Properties

Da
Review №51

Top notch company, quick and efficient. They were always right on time. Appreciated Chads professionalism. They kept the house as clean as possible while doing their job. Highly recommend their service.

Sh
Review №52

Chad and his crew rescued me after a water heater leak and he and his staff were friendly, courteous and professional. Would recommend!

Ir
Review №53

We had a leak that resulted in mold. Chad Jameson and George Sheppard made sure we were taken care of in a timely manner. They were concerned with our health and property at all times. They even fought for what was right with our insurance. Thoroughly professional, friendly, knowledgeable and efficient. They cleaned up once finished and left us with a house that although needing repair from the leak- feels cleaner than before they demod. Missouri is difficult at best when trying to find contractors that do the right thing but I cannot recommend PuroClean highly enough. Well done guys and thanks very much.

Ki
Review №54

The 3 employees were very polite & hard working! Mybasement had been flooded & is now clean & dry!

Jo
Review №55

I was a little overwhelmed when my basement flooded. I had no idea where to search. my insurance adjuster recommended PuroClean in Republic so I did. I was not disappointed at all. Not only did they complete their job in a fast and professional way but they did so with a caring and empathetic way which really helped to help me through the process of cleaning my basement from all the flooding and knowing my kids will be safe out of molds harmful bacteria. I recommend everyone to call them for any of your issues that they would service. Kudos!Thanks Mr Jameson and PuroClean!

Ch
Review №56

We recently bought a house and had only lived in it for 2 weeks before we ran into hidden issues with the plumbing. Pulling back the carpets we found black mold and damage that had been going on for quite some time that was missed during the inspection before closing.We needed someone who could get rid of the mold and water damage fast and we couldnt of found a better company! Chad was super helpful and guided us step by step on what to expect during the clean up process. His expertise and willingness to help with referrals for the restoration process proved to be invaluable.We honestly couldnt of been happier with Chad and Puroclean in getting us through this nightmare of new home ownership.

Ja
Review №57

Always does top notch work!

St
Review №58

Puroclean was recommended by our contractor after our basement flooded. Chad arrived within an hour of my call. He was unable to provide a crew until the next day ( 9 inches of rain can flood a lot of basements) but they arrived when the said the would and fixed our problem.

Lu
Review №59

Puroclean was a huge help in our crises. Chad came in Answered all my questions, helped me understand the process, and has a huge amount of knowledge in his field. He was very easy to get ahold of. And always kept us updated on the process.Thank you Chad and the staff at puroclean you guys are amazing!!!

Ro
Review №60

I had a mold problem in my basement due to heavy rain flooding issues. Puroclean was one of two firms I contacted for a mold remediation evaluation. Puroclean was selected on the basis of their professional evaluation approach and great customer communication. Chad and his crew did an excellent job. Contractor-customer communication was outstanding. Its always a pleasure to be able to recommend someone who has done an outstanding job. Puroclean and Chad Jameson have earned this recommendation.

Ji
Review №61

I thought that the PuroClean team did an awesome job! I would recommend them to a friend...

do
Review №62

I highly recommend Springfield/Republic PuroClean. For our water damage they were thorough, reasonable, and great to work with.

Ja
Review №63

We had a kitchen fire the day before our first child was due to be born; puroclean came out and stayed for 5 days and worked non stop to get our home back to its previous condition. They were all extremely respectful and professional. Not only did they clean the house better than it was even when we bought it, they also recommended painters and construction tips as well. Chad, the owner of puroclean, came out and oversaw the operation his workers were doing every day and updated me while I was gone as well. Rarely do you see the big boss being so proactive and hardworking in other companies and chad definitely gained my respect. Our business with puroclean was extremely positive. Though I would never want to have a fire again; I do know that if anything ever happens in the future they will be getting our business again. If you want a bunch of hardworking, professional, respectful and especially knowledgeable workers to clean your home puroclean is definitely the company for you.

Ch
Review №64

Thanks Dana! We appreciate your business.

Pr
Review №65

Chad was knowledgeable and provided a high quality of service.

Je
Review №66

Did a great job! Thank you!

Ni
Review №67

I would definitely recommend this company!

Mi
Review №68

Professional, friendly, and easy to do business with!

Li
Review №69

Chad was very responsive and immediately got out to our house to get started on the water damage we discovered. We had a slow leak in our utility closet in the garage that came through inside our house in multiple places. PuroClean got started right away cleaning it up and drying it out and making sure it was done right. They were all very professional and helped us work with our insurance too. Jeremy and his crew were great. The work that they did was excellent and we are really happy with the way it looks now. Thank you to everyone at PuroClean!

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