They did a fine job ..Top of the line we very happy with the results..

This place was truly amazing! From start to finish. They constantly communicated with me along the process and even sent me a text message where I could track the progress. They also finished a day early and the work they did was amazing! I am truly impressed with the company!

If your taking the time to read reviews, please stop, and call DAA Auto Body Center immediately. Dont waste your time calling around.It was an icy afternoon, and I slid my vehicle down a hill. I landed softly in the side of another vehicle.... I called my insurance company to start the claim. I, like you now, looked on google reviews to find someone to fix my vehicle. I chose DAA Auto Body Center, and they have been a god send for my family.They helped me through the whole process. Chuck, Melissa, and the entire staff has been nothing short of magic. It was a painless, short, and great experience. (Who thought dealing with an accident that I caused would be great!!). Please, if you take the time to read this...Follow my advice...Call them!!

The worked on my car after an accident, they worked hard to fit repairs into the budget. Car looked amazing.

The place is clean professional... great customer service...I would recommend them to anyone...

This review is not for a recent experience but these people took good care of me. They are quick and they do a great job repairing your vehicle. Plus, they had my back when the insurance company was trying to abuse and do all kinds of tricks they do to refuse for payments.

EXCELLENT customer service!! Very detailed work.Highly recommended.

Wonderful! Passing through Spokane on my way to Portland from Wisconsin. I hit something in the road many miles back and it left a piece of hard plastic dragging beneath my car. They took care of it so I could continue my journey and get it fully repaired once I get back home. And then they wouldn’t take my money! Thank you! You were all great!

I accidentally cracked my Jeep Wrangler’s hardtop. DAA was the best quote out of 5 places all over Spokane, they got me in very quickly and when we got it back it had been detailed. Looks brand new again! Thanks to everyone at DAA.

This place is awesome if you need car repairs after an accident go to this place.my cars look brand new after they finished repairs

John mgr is great. Open for bussiness. Fixed my car. Did an excellent job. They couldnt be nicer people to deal with. They spent extra time and parts and didnt charge me for it. Very clean. Top notch. Thank you.

They were very honest, timely, & very professional! I would definitely recommend their service!

Needed a bumper replaced after backing into a tree, everyone was very professional, gave me an accurate estimate and possible extra charges. I needed some touch up chips on various areas of the car which i had paint for already and they did those for me at a fair price. Time frame for doing the job was accurate as well. Car was cleaned and vacuumed, even picked me up at my house which was very convenient!Overall im happy with the service they provided and would highly recommend them.

Prices are very good.

We recently moved to the area, and shortly after had to get our Honda CRV repaired. Took it to DAA auto and are very glad we did. The...owner? Manager? Not sure, great guy named Jon came out assessed the damage got it scheduled and got it in. Turned out to be worse than originally thought, but Jon proved to be honest and straight forward business man. He was above the board with everything and treated us fair the whole way. I wouldnt hesitate to bring another damaged car back in here.

My repaired car looks GREAT! Made my car look better than it did before it was in an accident. Customer service was outstanding! Friendly, courteous and caring. Chuck was great to work with! Friendly and caring! I dont know the name of the detailer(s) who worked on my 01 Dodge Intrepid, but they did an excellent job!Thanks Chuck and DAA South Hill Team!

John, Melissa and all the employees at DAA Auto Body turned a negative car experience into a positive one! They made dealing with insurance companies, rental car folks, etc, much easier with their constant updates and clear communications. I learned that they are a preferred provider for Allstate and Farmers Insurance companies. As my car was being repaired, I received progress reports from DAA twice weekly. And, work was completed on schedule and to perfection! Thank you DAA Auto Body for going the extra mile!

AMAZZZZZING experience. Clean, professional and kind people! I came in because I hit a pot hole and the undercarriage cover came off my car and was dragging on the ground. I was stressed out about it, and they made me feel much better. I called them and they said to just come on in. I came in the next day and the guy I had talked to on the phone remembered me from the day before phone call. He took my car back. I waited in the VERY clean and accommodating lobby with my baby. There was even a kid play area to keep him occupied. The kind lady at the front desk was also very pleasant and accommodating. after about 20 min they came out to tell me I was all fixed and to have a nice day. I was shocked when I didnt owe a thing. they said it was an easy fix. I left feeling so happy and blessed that there are still amazing people out there! AMAZING place and I will be going here for any of my auto issues from here on out. I have already recommended them numerous times just from telling others my amazing experience. THANK YOU!

The moment I walked in I was greeted with energy and a willingness to help. The team at DAA is outstanding. They worked quickly, kept me in the loop and got me an estimate within minutes. Thank you, Chuck and Paula, for taking such good care of me and my car. If you or a friend is in need of a Body Shop, this is the best place Ive ever worked with. Totally worth driving to the South Hill even if you live in a different part of town.

I got 4 estimates. Ive decided to get my car fixed here. Justin Page was wonderful. Very knowledgable and friendly.

Great service from first phone call to completion. Friendly and knowledgeable staff, received calls to advise of progress of repair and to my delight my car was washed and vacuumed when I picked it up. Who does that ?? DAA South Hill does that. I highly recommend for all your repair needs.

Chuck and DAA Auto body gave me the best service I have received from any auto related company. My car was totaled but they fixed it so that it is safe to drive for a small fraction of what my insurance was estimating it would cost to repair the whole thing. I was expecting my car to not be pretty because I only asked that it be safe to drive, but it is beautiful and almost like new. DAA Auto Body and Chuck turned what seemed like a hopeless situation into a wonderful experience. They really care about the community and I highly recommend them!

After my initial post DAA did a lot to help rectify the situation. I was really impressed with the professionalism and care John took to help make this situation better. It still took some time to get my car back, but John and DAA helped with the additional rental car coverage. The car looks great as well!

Service, Quality, Everything! is great here. Very happy and will refer my friends.

I needed car repairs after a close encounter with a very large turkey. DAA worked seamlessly with my insurance company and made the process very easy. They also worked seamlessly with a car rental. They did an excellent job repairing the car, and customer service was excellent. I highly recommend their services!

Your customer service is on point!!! John & Melissa you guys had some of the best customer service I have come by! John, thank you for not stopping until the problem was solved. He was very patient and professional. Melissa was also very friendly on the phone and in person. My car looks perfect! Thanks again, for the hassle and stress free service...I am a forever client!!!Thanks again, Megan Poirier

No one wants to have to visit a body shop but this place is amazing. The service is great and the work done top notch. Ive used this shop three times and have come away totally satisfied. Id highly recommend DAA to anyone needing auto body work.

I finish up at the veterinarians office and realize that Id left the lights on and that I have a dead battery. I look across the lot and see DAA auto body. They were so nice! I was on my way in 4 minutes and the technician would not accept my offer of $$. When I need body work, Im definitely heading to this shop. THANK YOU DAA, you brightened my day!

DAA kept me in the loop with my bumper accident at all times! Communication is awesome with these folks. Very professional! The job looked great! Staff is awesome! 10/10 will bring my car back for any future work needed!

I have used both south hill an airway heights stores and am very satisfied with my service. Not only were they prompt and friendly but the body work on my car was spotless. I highly recommend them for all your auto body needs.

Excellent service! They took care of all the coordination needed with our insurance company. Our car was done on time and in perfect condition. We will definitely use DAA Auto Body Center again in the future.

Excellent customer service! Very friendly from the moment I stepped in the door. They did an amazing job on my car! I will definitely be returning for other work and will recommend them to others. Thanks guys :-)

Overall very satisfied with the services received by DAA. Emma and Melissa did a great job of keeping me updated on the progress of the repair.

Comprehensive service. Seamless customer service. Had given a 4 star review but I revoked it purely based on one incident. Rude person who revoked alleged “free oil service”. Very very unnecessary. Deceiving offer of free oil change if you fill out Google review. You only get the reward if you give a 5 star review. Suspicious.

Great team here at DAA Auto body center. They kept me informed every step of the way as they fixed my car . Even got it done ahead of schedule. Thanks team really appreciate it .

Exceptional repair experience! When my brand new truck was backed into while parked in a lot, Chuck went above and beyond to minimize my hassle and restore my truck like the accident never even happened. The level of professionalism was a breath of fresh air in an otherwise extraordinarily inconvenient ordeal. The work was top notch, only exceeded by DAAs customer oriented focus. Its genuinely too bad that American Family Insurance wasnt even remotely as considerate or conscientious.

I took my vehicle to DAA and they went above and beyond in repairing the minor damage I had plus they even touched up a few other little knicks, completely detailed my vehicle and even cleaned my headlights which really needed it! I would recommend them to everyone I know! They do amazing work and take great care of their customers. So friendly too!

I was drawn to this bodyshop through the great review they have but my experience is far from what I expected.1st, we were moving from out of state and car was damaged right before it was supposed to be picked up for our move. so I called ahead so that my car could go into their shop the day it is supposed to be delivered in Spokane. In the middle of my explanation to the receptionist, she hung up on me claiming they dont want to deal with me. Feel puzzled but being new in town and have no one else to turn to, I called back and got transferred to manager. he explained to me that receptionist thought I am a spammer. Strange but I will accept that explanation.I sent them my insurance estimate so that they can get the parts ready. when I dropped off my car on 6/27, I was told around 7/4, independence day, my car should be ready. After couple of days, I called again to see whether there is any change since it is common for body shop to discover issues not detected by original estimate, and I was told everything is on track. so far so great.when it was about the time for my car to be ready, I called to see when I can pick up. this is when things started to get fishy. I began to get 2 different stories from receptionist and shop manager. receptionist told me their technician broke something so they have to order additional parts while shop manager claims insurance estimate listed incorrect part. A receptionist trying to taint their own reputation or a manager trying to cover up something. you be the judge. long story short, need to wait longer. So before the scheduled delivery date of new part, I called again and was told everything is on track. then comes the day the part should have been there and I called them again and surprise, the order didnt even go through with Porsche dealer although I double checked with. what a bomber. so comes promise again they will follow through with part order again. Finally the part arrived and I went there to pick up my car, only to find 1 last surprise. There are damages they totally forgot to repair!!!! so the story continues, I have to drop off the car to them again to get it completely fixed. They claim they will fix it for free but shouldnt this be covered by my insurance anyway? I finally got my car back on 7/22, nearly 1 month after dropping it off there, and it is just some bumper repair work costing about $2000 for a Porsche (nothing major in a different word).Hopefully I dont get in any wreck, but if god forbidden, it happens, I for sure wont use them again

Loved these guys! Chuck the manager got me right in and got my car fixed in no time at all. Very clean place, great staff, and super friendly! I will definitely be taking my car to DAA auto body on the South hill from now on!

Excellent customer service and body work. Friendly helpful staff who kept me informed during whole process and made everything as easy as possible.

I had a great experience with daa. They fixed my fender and blended the paint perfectly and quickly while giving me updates via text the whole time and that is optional. I would definitely recommend for body work.

DAA auto body did really good work Im very pleased of the work they did and and my car is a classic at that its hard to find shops that do good on old cars in spokane five star all the way and if I could figure out how to post pictures of the amount of metal work I would

These guys were awesome! So helpful, kind, and professional. From a ride home when I dropped my car off, to helpful hints and spectacular service--going above and beyond right up until I drove away in a brand new looking car. I cant say enough. I hope to never need body work on my car again. But if I ever do, I will take it to DAA 10 times out of 10.

Chuck was great he helped with the cost and gave us an awesome deal. My car was detailed, clean and ready to go. I would recommend this shop to anyone looking for auto body repairs.

My entire experience at DAA was smooth and very satisfactory. They did all the work, all I had to do was show up with my car and they took it from there, even going above and beyond to touch up a couple little things on my car that were not part of the required repair. Will definitely be returning in the future when my car needs repairs

My experience was fantastic. They charged less than I was expecting, and were very efficient and friendly. Highly recommend.

I stopped in today to have a brake light replaced. Id had it replaced somewhere else recently... but it failed. Chuck (the manager) stopped what he was doing, and then replaced the light in 5 minutes, at no charge.When i have auto body work done.... Ill be back. 5 stars for great customer service, and I highly recommend.

Great service!

Chuck was amazing and they made sure I got a fair and reliable price. Definitely recommend coming here first. Thank you again so much guys!

Had my car in here twice, once because of a hit and run and the other because i needed my hood refinished. They do a great job!

As a past employee of DAA South Hill.... this shop has the highest turnover rate of employees of any company I have ever worked for . The production manager fashions himself like Mr. Burns of the Simpsons. ..Cheating employees out of hard earned money. I feel bad for the good folks that bankrolled the guy that runs the shop as well as the 30+ employees that he has had no respect for. Thumbs down.

I couldnt be happier with the quality of work and the friendly of the personnel. Best customer service I have received lately. All that, and the best pricing that I found for the work I needed done.

I was very impressed with the professional and complete job on my Accord. I recommend them!

Great work! Very friendly and definitely have a very skilled team. Would recommend them to anyone!

Good customer service experience.

Having to take the care for repair is never fun, but DAA made it as easy as possible, the work on my car is beautiful and I was able to leave my rental car there when I picked my car up, 1st class all the way!

The DAA crew are fantastic! The service and workmanship all outstanding! Awesome warranty too!

Very friendly people, fast work, great prices!! I highly recommend this new South Hill Auto Body Shop. Jon S.

My sister took her car there. She thought they did a good job.

This is my 3rd experience with DAA. My first one was a repair to my Silverado Z71 to the amount of 9K. I was astonished at the appearance of the truck after it was completed, as it appeared to be a new off the lot vehicle. Based upon the excellent work done on my Silverado truck, i had my daughters Nissan Juke towed to DAA after a rear end collision. The DAA tow company promptly took the vehicle and billed the insurance company for the tow, which was so helpful. The insurance company had a direct repair program, with DAA which was so helpful as i didnt have to do anything other than authorize the repairs to the vehicle, which minimized the stress i was already having. My 3rd time with DAA happened after i was rear ended again in my other Nissan Juke. The benefit of having an approved body shop really expedites the repair process. Work once again was wonderful. I was contacted frequently with status reports and presented with a vehicle that looked brand new. If i ever move from Spokane, I will still use DAA for all of my body work needs. They are AMAZING!!!!

Chuck is great to work with. My son had an accident and couldnt afford to completely fix his car, so Chuck worked with him so he could do it in phases. Hes all about customer service. Its rare to find people like this that care about the customer. Thank you!

UNBELIEVABLE! This type of customer service does not even exist anymore. I am so very impressed and humbled by the way I was treated by DAAs Chuck Buechner and Melissa Johnson. I was new to Spokane, from Indiana, and I got into an accident. My insurance suggested DAA and I had no opinion, being new here, so I agreed to have them tow my vehicle there. Melissa was so kind and helpful and accommodating to my needs that I felt I was in the right hands from the very beginning. When I picked up my car...WOW!! Not only was it in pristine condition, but it was washed, waxed, and the inside had been cleaned! I met with Chuck, the manager, who explained what they had done and if I needed anything more to let them know. I drove away on a very snowy Friday morning and I realized, very quickly, that my 4 wheel drive was not engaging. I called Chuck and asked if my wreck could have caused it to fail and he said he would be happy to take a look. His mechanic said it was likely a result of my accident and they would request that my insurance pay for that. My insurance did pay and DAA said they would repair it; they also arranged for a rental to use until my car was finished. I returned a day later to pick up my car and they had washed my car again! It was shining! I thanked them and went on my way. Four months later, I noticed one of the stripes on my car (that they had replaced) was coming unglued. I sent an email to Chuck and he actually remembered me and told me to bring my car in. I did and he said he would take care of it. I picked it up THE SAME DAY and not only did he replace the stripes, but also took off and re-glued the moldings on my car that were never even involved in my accident and put in a new back-up bulb as he discovered it was burnt out! I cannot get over how wonderful these people are and what big hearts they have. Every business needs to take a lesson in customer service and service after the sale from Chuck and Melissa at DAA! XOXO

Great experience. During my visit Chuck was tremendous. Knowledgeable, friendly, courteous, efficient.

Awesome service! Exactly on time! Car looks fabulous!

SO helpful, courteous, skilled, timely, and reasonable! Thanks to manager Chuck, as well as Garreth, Melissa, and whoever the mechanic was who fixed my vehicle in such a short amount of time and with such consideration.

My car looks great, thank you for the good customer service.

Nicest people ever. I broke down near there, & they got my car & held it until I could get it fixed.

These guys are great!! Friendly and straight to the point !

Good work. Kind of expensive

Professional. They care. Great work. Went above and beyond!

Thanks for the help, guys!

Fantastic!Easy to work with, efficient and great work - highly recommend:)

First rate service.

Our van was repaired here twice without and it was a pleasure both times

Excellent workmanship and easy to work with

Lousy customer service.

Great service and quality workmanship

Best service ever!

Fabulous work!

Great Service !! Brenden Latsha & Matthew Latsha