Quite an experience. The knowledge of the salesman is fantastic with no pressure selling
Very nice staff answered all questions would recommend.
Enjoying my new 💕 love set!!! They are so friendly and nice especially Emily and her mom! The whole staff are awesome!
Very nice store an nice peices.Salesman Jeff is a great help an very helpful.
A great experience. I was very pleased with the help I received buying a bed and mattresses.
We made our first purchase at Mattress Max this weekend. They were extremely helpful and accommodating. When we got the furniture home [almost 2 hours away] we realized that we had some of the wrong parts. We called the store 20 minutes before closing to make them aware of the issue. They immediately acted and told us that they wanted to rectify the error immediately. They had someone drive the correct parts and meet us about half way the next morning! We were highly impressed with the service we received. It wont be the last time we shop at Mattress Max. Great job and a big thank you!
Good experience with the staff; however the $2000 bed that my wife and I purchased broke in less than a year. The headboard and footboard, while very pretty, was made of junk particle board. Both pieces have literally broken and fell while we were sleeping.
Helpful but not pushy, will buy from Donna soon. Update, bought a sofa, loveseat and chair. Great experience will be buying from there again. Thank you Mike and Donna both for all the time you both spent helping. 100% happy with our purchase.
Very friendly staff. Well laid out merchandise and reasonable prices. Too much of the same puffy styles.
Our first time at Mattress Max. Emily and the whole staff were super helpful. Super selection of good furniture at super prices. Would highly recommend. Definitely a great experience.
Friendly, helpful staff to help with all our questions and needs.
A little on the high end price...
Awesome people good prices love this place
I bought a mattress and box spring set from Ruthann Hall and ended up not needed the box springs when it was delivered. I called up to the store and let them know that I changed my mind and the return/refund process could not have been easier. I would recommend Mattress Max based on customer service alone! Everyone I came into contact with was very knowledgeable, helpful and kind throughout the entire process!
Always enjoy browsing and finding new furniture pieces.An outstanding place to go!
I live in a small neighborhood where the speed limit is 35 and their moving trucks will be speeding up and down our road daily.
Princess was so helpful, friendly and sweet. All smiles of which I couldn’t say for other employees, grumpy man and unfriendly office staff. Princess had my paperwork done when I came back in.Delivery got confused but delivered and Dad is happy with his new chair.It’s a Beautiful store.
Thank you Mattress Max and Jeff for the great help you gave us with staying within our budget and giving us some great deals. Am looking forward to our new sectional and my son his new Mattress, we bought a headboard from you about 10 yrs ago and its still in great shape, shows how reliable and sturdy your furniture is. Looking forward to doing more buisness w you in the future. Thanks again
I do not recommend... Purchased a matching leather couch and recliner set for our new home. The salesperson was great to work. Good delivery. We were told that we could return/exchange the furniture if it did not match our home. The furniture was too small for our space. Buyer beware! We asked for a return. We were told we could exchange. The pickup guys nitpicked the recliner (barely visible stain on white leather that could or could not have been there when we recieved it). We had purchased the extended protection warranty. We purchased nearly 5k of furniture with cash. Beware, once they get your money, you truly are at their mercy.... They lost future sales from us and our friends due to this.
We didnt make a purchase this time, but Donna was wonderful. She was friendly and helpful without being pushy.
No small sofas or rocker swivel gliders chairs.
4☆It was good. Although,, We seemed to be missed and wasnt noticed and didnt get help right away.. But, when we did get help it was good help.The girl seemed knowledgeable and was very nice.. We explained to her we was shopping around and needed some basics..Immediately we noticed how amazing and big the place is...They have alot of stuff... I would say i agree with some of these other posted ratings - They seem a bit higher in price..We didnt purchase anything from here - but did purchase this very day at another place... And it was absolutely because of price :-)... :-)
They have furniture in stock! What you see on the floor, they have for you to take home! No waiting 2-3 months for it to come in on order!!!
Decent prices usually, just dont be in a hurry.
Great Customer service!!! My mattress and box springs were delivered today. The box spring was to big. They immediately sent a smaller replacement the same day. Donna was great, very knowledgeable regarding the mattresses and patient with my indecisiveness. Clarence made sure the new box springs were delivered same day. They definitely put the customer first. A++++Thank you!!! I really think I’m going love my Bed too 😊😊😊😊
Nice. They met us at the door. Donna was very professional, she did not pressure us into buying something we did not want. She let us walk around to see what they had and told us about the pieces of furniture they had gotten in, no pressure at all. Good job MATTRESS MAX FURNITURE.
I went to price mattresses. Ended up buying. Connie greeted me and then showed me to the mattresses. She asked my budget, type mattress I wanted, and showed me the mattress she thought I would love. I also tried a couple of others, but ended up getting the first one she showed me. I loved that she provided a clean pillow to try with the bed. I loved the pillow, so I bought it, too! Thank you for a wonderful low pressure experience
Good service and selections. The prices kept me away! Good people running the store!!
MATTRESS MAX FURNITURE is quality furniture at a reasonable price. We were met by co-owner and he & my husband talked about the construction of the furniture as my husband built same in past. Then the sales rep listened to what we wanted and showed us all the items that fit our description (not trying to divert us to her agenda), then the two young men delivered and assembled the furniture waiting until we we absolutely satisfied. This is truly a treasure & reminder to buy locally, know what you want and let experts do their magic! EVERYTHING IS BEAUTIFUL! Peace, debbie & David Medford (we had just moved here the same week)
Very friendly and good prices and very helpful. Connie is such a sweetheart treated me like family.. Great experience.
We went to another store first. Found a similar king bed frame for 300 less from the same manufacturer @ mattress max. The salesman also did a very good job explaining to us the different types of mattresses the memory foam, hybrid, and standard.We went with a Serta and got the frame are satisfied. The delivery crew was friendly and in uniform. They ran into an issue but stayed and resolved it.
Good selection of nice products. Staff is helpful and willing to listen to your needs.
We were in need of 2 new recliners. Neither of us enjoying the shopping experience, so we had been putting it off for some time! We knew that we did not want to shop at any of the big furniture stores here in Greenville SC. After googling surrounding furniture stores in the area, then visiting 2 others first, most definitely not enjoying our experience, we walked into Matress Max. I wasn’t holding out much hope. We were met with a warm smile by Connie Stephens. I told her of our needs, she pointed us in the right direction, but didn’t hover over us the way some sales people do. She gave us time to browse before reaching out to us. When she did come around, we told her that I needed a good quality, comfortable recliner and as soon as possible as I was going to have a knee replacement. As we knew nothing about decorating and how to put things together to make them work with what we already had, she made several good suggestions, gave us some good information and helped us reach a decision. From beginning to end, Connie was kind and helpful and made our shopping experience very pleasurable! The store itself had plenty of good selections and we felt the pricing was reasonable! I would highly recommend this store to anyone! Thank you Connie for your help! Whenever we are in need of more furniture or accessories, we will be back!
We were greeted by Ruthanne when we came in. She helped us pick out a bedroom set, and we also bought a matching loveseat for our existing living room set. This is our 3rd time buying with Mattress Max, and we will continue to do so. Thanks to Ruthanne and Mike!
Lot of sold tags. Nice showroom.
Wonderful experience and helpful friendly sales people.
Love Mattress Max Furniture. Entering the store is like stepping inside a Southern Living or Veranda magazine. Beautiful furniture is artfully arranged. The employees and owners are extremely friendly and they have an amazing knowledge of furniture. Every visit is always a pleasure.
Good selection with reasonable prices on a good range of products. Staff are very friendly and helpful. Nice to do my business with a local guy as well. Have purchased several items and will return again.
Overpriced. Poor customer service.
Extremely satisfied with the furniture and service from Mattress Max. Donna was extremely helpful in finding and ordering our custom living room furniture and bedroom set for our new house. Mike was accommodating and more than reasonable with issues that arose on our end with delivery of the furniture. The delivery men were on time, polite and were careful to ensure that the walls/floor were not damaged while bringing the furniture in. There was a small issue with the love seat, but was taken care of immediately and fixed correctly in a very timely manner. Will shop here again when we need anything and definitely recommend to others for their furniture/mattress needs.
Excellent service and variety of furniture to choose from. I just placed my order today and now have to wait on delivery for a detailed review.
Fantastic experience buying from mattress Max. I would definitely recommend them to a friend.
The entire staff was an absolute pleasure to work with! From the time we walked in the door all the way through to our delivery, it was so easy and professional. Great experience and great value!!!
Super helpful staff. Nice quality furniture and not just mattresses. Showroom isnt huge but has enough to look at. We special ordered a couch, loveseat and ottoman and the ottoman was not made properly. The owner made it right by sending to a local person to fix and was literally better than new. Note this was an unusual thing and on the manufacturer and not on Mattress Max. I will go back.
Friendly employees. Works well with customers. They go above and beyond with customer service.
Store is great staff goes above and beyond to satisfy your needs
Wonderful very helpful bought a 5.000 $ Mattress and a base that dose every thing All for 2.000
Connie was terrific 😊 she is knowledge and polite.My husband and I are very happy we stopped in.
Lost our home to a fire went everwhere else then to mattress max. They spent time, explaned things. We bought a adjustable king. The mattresses did not work well with our old bodies. Ones we picked.they gladly swapped them.we also purchased furniture. Just walked around and picked.no hassle. Mike jolly& company ARE GREATEST.
Fair prices and superior service.
Man this place has got some really nice furniture that looks as if it will last a lifetime
We liked them. You can even buy furniture off the floor. Beware we had to wait 3 weeks for delivery.
Love this store, great selection, friendly staff
Very friendly & knowledgeable associates,delivering great customer service.
Friendly and helpful staff. Great selection. Beautiful pieces. Comfortable surroundings.
Very good presentation the sale representative whats very courteous and can and have very good knowledge of the product
A great place to shop. 2nd purchase last 2 years. Thanks Donna
Between the owners and the sales people, its the best place to buy from..no hassle and complete shop as u want and they not all over u,but there to assist u with any questions ...5 stars
Bought a mattress set, standard MAP pricing, no discount. You can lie on the beds to check them out but a floor clerk is there at all times, which was uncomfortable. Kind of rushed to make a decision. Love the bed, tho.
Great experience. Very knowledgeable, helpful, pleasant personality and no pressure.
Always nice people fast friendly service
Expensive..This place will get in your pocket deep..outrageous..king mattress set for 3200.00..their slogan -- ( will save u money )...yea right..
We had a wonderful experience at the furniture store. They went the extra mile to make sure that we were taken care of.
See Barb for great service.
Follows you like you are going to steal something very rude
Great place to buy furniture
Clean and nice staff to help u
The sales people are nice, a lot of the furniture is plastic or some sort of wood blend.
Very friendly but a bit over priced for my budget
Knowledgeable owner and staff. Great prices and service.
Everyone is very nice. Prices are great
Best service very helpful didnt pressure at all
Store has solid, sturdy furniture, actually real wood, good price
I went there with a friend & he got good service & a greater price.
Very nice
Great place Connie is tge best
Great staff, quality furniture
Great Place!! Friendly Staff!Took care of our needs!
Customer service is the best!!! Check them out 1st if you need furniture.
My wife and I purchased couple of recliners and a couch and we couldn’t be happier.
Love this place they WILL SAVE YOU MONEY! !!
Nice selection, but a little too expensive for my budget.
I am completely satisfied with the quality of their products.
Nice selection and Good prices
Good place to shop for furniture
Nice place to loose for furniture
Great deals!
Was satisfied with the service
Great Customer service
Love it
Very helpful
Flexsteel dealer.
Good
Wonderful bedding
Came, Saw,Purchased Mattress
Too expensive.
Great People!!!!
Very pricey