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Starbucks
2155 W Southlake Blvd, Southlake, TX 76092, United States
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Starbucks
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Ka
Review №1

I literally work right across the street from this location, and by the time I got there, my order had been made. I love the accuracy and time efficiency here.

Au
Review №2

This store is always friendly and most of the time they get orders correct!

Be
Review №3

Ordered a star drink w coconut milk venti and they hand me a regular refresher, I let them know I ordered it with coconut milk and they started to “remake it” which I watch them dump some of the refresher add a splash of coconut milk and filled out the rest with ice mind you the cup already had ice from the previously handed refresher. I ordered a venti of my drink and got mostly ice. Lost me as a customer cup is literally half ice. You can compare to the other drink I ordered the amount of ice in the one made correctly.

Me
Review №4

Great place to still come ... the inside wait time was very short ..the drive thru was steadily moving but the wait time was longer excitedly waiting for the fall menu

St
Review №5

Dark roast coffee was great, but nothing but plain when it came to bagels on a Saturday morning? Are you kidding me?

Al
Review №6

Today was the second time I arrived at 5AM and no one answered the drive thru. I saw a woman walking fast to the back as I was driving up. I pulled up to the window and waited there for five mins and still no one showed. The first time it happened it was an anomaly, this time it’s a pattern. Today is 7/24/21. Whoever they have opening the store shouldn’t have that responsibility.

Ma
Review №7

Waited 20 minutes for my iced coffee for them to come out with it hot

Sh
Review №8

Update: the normal workers offset this really bad experience. They are great and it brings a smile to my face when I see them.Usually you guys are good. But whoever was in charge of the mobile orders today should maybe get better training. Saw 4 people who had to get their drinks redone because she kept making them out of order. And she made my frozen drink first then I waited 20min for my other drink. So by the time I got my other drink the frozen drink had melted....

Ev
Review №9

You all are the best.!!!! You guys always make my day, and who ever made my iced Chai today it was the best, spot on.!!!! Many thanks to you all... :-) Evans

Da
Review №10

Every time I go to this location it takes way too long. Order online at home. Drive 5 minutes there. Wait 10 more. Any other Starbucks would have it ready.

Br
Review №11

Great location, always friendly staff, and the menu - its a Starbucks. Try the medicine ball (Honey citrus mint tea) - fantastic flavor and just perfect for that feel better. Definitely recommend this location.

Su
Review №12

Always great service and friendly employees, what great drinks too.

Am
Review №13

Wonderful floral shop

Je
Review №14

Very nice staff one of the staff called me beautiful and that made my day

Me
Review №15

We ordered two Travelers for a wedding we were going to. They had it already when we got there from our mobile order. And they gave us plenty of condiments and things to go with it.

Da
Review №16

Quick service, friendly staff, everything you expect from a coffee shop.

He
Review №17

Oakley loved her “Puppucino”! (And we loved our vanilla bean frappes, haha!) Friendly service!

Le
Review №18

Wish there were more sugar free options!

Th
Review №19

Home away from home!💙

Se
Review №20

Suuuuper Sloooow. It doesnt matter how nice you are if it takes forever to get one Latte with no one inside the cafe but me. You should have people just for inside customers so they can be taken care of as well. This has been going on since before the pandemic so... Inside customers are important too. This has happened too often at multiple Starbucks lately. Im going to take my business elsewhere for a while.

ju
Review №21

It was really wast and very nice staff

Ro
Review №22

My first time at this location and they did not disappoint. We went through the drive thru and the guy at the window was able to give us our drinks without any risk of contact. I have an autoimmune disease and during this pandemic it is great to see all the ways companies have adjusted to keep everyone as safe as possible. Thank you again!!

Ja
Review №23

Always one of my favorite Starbucks to go to. Always clean and has a lovely patio. Staff is consistently very friendly and attentive. Recently had a mobile order and they were out of cold brew. They were quick to apologize and refund me. And went out of their way to make me a new substitute drink. So kind!

Er
Review №24

Always a line in the mornings but it usually moves very quickly

Ja
Review №25

My favorite

Ma
Review №26

Always quick with the drive through, orders correct every time Ive been. However, you cant always finish your order before they interrupt and ask if there is anything else... Maybe just trying to make better numbers... Oh well...

Ka
Review №27

I pulled into this starbucks at 4:45, and didn’t get out of the line until past 5..... that’s just unexceptionable

St
Review №28

Been going to this Starbucks for 20 years. Consistent service.

St
Review №29

My 23 year old daughter loves Starbucks. I have never understood the attraction for people paying $4 to $6 for a cup of coffee. Or $3.50 to $5.00 for unrefillable iced tea. This is s nice place it is located off highway 1709 so convenient to the local residents. The layout of this location is nice and there were a few people in the store when we were visiting.

Li
Review №30

Must try the water refreshers.

Ro
Review №31

Great flat white

Ki
Review №32

Great customer service! Everyone is always so nice and they always take their time to make sure my order is correct, but also in a timely manner. The atmosphere is also very inviting and it’s a nice place to study.

Na
Review №33

We love the Dallas Zoo. We take our sons at least 5 times a year to visit all the animals and I have a good time. They have wonderful family activity especially my 6 year old enjoys riding the monorail and he enjoys the hippos very much. Even my one year old when he was little he loved to watching all the new animals that hes never seen. Last year we did a family membership and Im sure we will do it again this year as well. Its a fun and cheap way to have a enjoyable day with your children.

An
Review №34

Nitro Cold Brew.... amazing! Great service too!

Am
Review №35

Love the convenience of this location BUT this is the slowest Starbucks ever. For example, we did mobile order this morning before we left our house, and we still had a 10 minute stop. My husband waited for a new barista to make a cold brew. She didn’t know and had to ask for assistance, but it’s the simplest cold drink.If you need a mobile order, just know to order 15 minutes before you actually need your drink. And if you’re doing drive thru plan for a 10-15 minute stop.

Sh
Review №36

Fastest and friendliest drive thru service i have ever experienced from a starbucks

Do
Review №37

Excellent coffee and pastrys but couldnt find the mens room very dissapointing.

Ju
Review №38

WOW, I GUESS MY DRINK WOULD HAVE BEEN OK IF I ORDERED A HOT CHOCOLATE. i CALLED BACK TO UPDATE THEM ON WHAT WAS GIVEN TO ME AND SHE SAID SORRY WE CANT REFUND YOU BUT I CAN GO TO ANY OTHER STARBUCKS SO THEY CAN REMAKE MY WHITE CHOCOLATE MOCHA. ... WHAT IF IM AT WORK ALREADY AND CANT LEAVE? ALL THAT WAS SAID WAS IM SORRY, I CANT DO ANYTHING ABOUT IT. REALLY?I STOP BY EVERY MORNING AT THE SAME TIME... REALLY? SMH

Jo
Review №39

There are two Starbucks I typically purchase from in the morning. This one at Davis and 1709 consistently messes up my order. Today was the 4th time I’ve ordered a vanilla latte and received a plain latte from this location. I usually don’t take my first sip until I’m at work, which is too late to correct it. Also, since I ordered from my mobile app it means I paid for a vanilla latte and got a plain one. I hope this comment helps fix a recurring problem that has extended over a period of several months.

Ka
Review №40

This Starbucks has the fastest drive thru ever! Zack is always great and genuine. Ill drive a little further just to go here! The service is fast, friendly, and such good drinks! I highly recommend this location!

An
Review №41

I’m not normally one to write reviews, but this is the 3rd day in a row that this Starbucks has messed up my order. The first time wasn’t a big deal but it kept happening again and again. I’m very thorough about my order so I’m not sure if the Starbucks employees are just too lazy or something.. it’s a pretty simple order too. The first time, my order tasted like straight up water and the ice was pretty much all melted when I got the drink. The second 2 times, I ordered my drink with heavy whipping cream and received normal cream in my drink... not realizing until after I pulled away. It’s very frustrating not getting what you pay for and not everyone has time to go back inside to have them fix a drink when it should’ve been made right the first time. Probably not going to return to this Starbucks..

Pe
Review №42

This Starbucks is at the top of its game! Service is wonderful, and the employees are always going around giving free samples. Another thing that I like about this Starbucks more then any others is the space, there is almost always a place to sit, weather its out on the porch or inside. This is also a very convenient drive thru spot.

Al
Review №43

Clean, friendly store that offers about six in-person seating options and a large outside patio.

Je
Review №44

Slow customer service

Ri
Review №45

Great Customer ServiceThey are always friendly

sk
Review №46

Good service and hot coffee

Da
Review №47

Our favorite of the local stores, clean, usually calm and quiet, drinks are good and friendly staff. Keep up the good work, ladies. The wood chairs could be more comfortable though

An
Review №48

The lady at the counter suggested the smoked bacon egg and cheese and Im so glad i said sure that i get that every time i go for breakfast. its so good!! Service is always good.

Fr
Review №49

My visit was inside the shop. The wait was short, product was excellent and the staff was friendly. It was just as expected. The design of this location is pleasing to the eye.

Ra
Review №50

This is the Best Starbucks in the WORLD! Such a fantastic staff and great people!

Mi
Review №51

Awesome service as always with smiling faces.

Ro
Review №52

Great Coffee, nice place to catch up on work.

st
Review №53

I love the new look. But not personable yet. Hard to make this my go to Starbucks if the service is a little slow and staff is not personable.

ja
Review №54

Friday morning visit for quick cup of regular coffee and wifi. Very friendly service. Even a good bye as I was leaving .

Br
Review №55

Fast and Friendly

We
Review №56

Addictive app and deals to gain points. Protein duos are fantastic for a quick breakfast on the go.

Te
Review №57

Always Awesome, a little too expensive, but some days, theres nothing better !

Ra
Review №58

Coffee tasted great. Has a drive thru. Fast and friendly service.

N/
Review №59

Long wait. Disorganized staff.

Ma
Review №60

They were so sweet.

Er
Review №61

Happy hour is awesome! The triple chocolate Frap was awesome 😁

R
Review №62

Beautiful and synergistic place to meet and have coffee.

Cr
Review №63

Went through the drive-thru they where slammed as usual but the girl was on top of things and the drinks were hot and correct. 5 stars to the girl.

Da
Review №64

Wonderful staff. Super fast and always fast and friendly and always made correct.

Gw
Review №65

Too expensive. Green tea and egg white bites over $8.

Pa
Review №66

Drinks are good and the staff is always very friendly even at 5:30 in the morning

Ch
Review №67

Great drinks, food and coffee!

St
Review №68

Great place to work remotely. Good coffee and friendly people.

Ro
Review №69

Food and service was good little price

ju
Review №70

Less crowded inside than most locations. Staff is super nice.

Va
Review №71

Good coffee

Aa
Review №72

Friendly staff and excellent seating.

De
Review №73

New store!! Got it together!! Great drinks and beautiful inside and out!! Service spot on!!

Ka
Review №74

Lady on the head set had great customer service, so refreshing!!

Hu
Review №75

Good coffee shop although a little run down and dirty

Sh
Review №76

Good place great service but drive thru menu is not as explanatative as inside. First time I got confused.then I had to go inside

Ad
Review №77

The worst Starbucks to come to. Drinks always come out 15 min later, even when there are no lines on drive-thru, or on register. Been here 5 times hoping that it was just mishaps, but today was the last chance.

Sh
Review №78

Beautiful new cafe. Very clean and attentive staff.

TJ
Review №79

Love the new spacious Starbucks. Barristas are great!

Pa
Review №80

Everything was perfect and I felt this Starbucks needed an outstanding review. Thank you for taking care of my difficult order with all smiles :)

Ly
Review №81

Used gift cards from Christmas and it was a reminder of why I wont spend my hard earned money here. I got a drink and a breakfast sandwich for almost $13. Granted it was a steal sandwich, and I didnt mind at first since it was packed with steak.....until the third bite. Then it was spongy egg; no cheese, and definitely needed the ingredients mixed quite a bit more. See you next year after the next Christmas gift card influx!

Ma
Review №82

Nice place, friendly staff, great service (can be crowded )

je
Review №83

Drive thru was great, baristas are always so friendly and accommodating!

Au
Review №84

Very nice atmosphere and staff delicious pumpkin chai latte

Ka
Review №85

Drive thru was quick and the iced coffee was delicious.

Li
Review №86

I dont care how busy you are.. which I was there at 6:10 am so NOT THAT BUSY. That guy with the half blonde eyebrow barely put Carmel in my drink, he was rude when I asked for more and BARELY filled my coffee up.. I will never go back here. Worst customer service ever. SHOULDVE WENT TO DUNKIN DONUTS! At least they have good customer service. #OVERRATED is Starbucks. Learn to have customer service dude!!! Ugh.

Ra
Review №87

Never once have the gotten my order right... i said “stirred”.... go to Dunkin’ next door, more affordable n they aren’t rushing to get you outta the line. There’s a reason i don’t support Starbucks

Me
Review №88

It is a beautiful store, has friendly staff, and warm atmosphere.

Je
Review №89

First time in this new location and it is a beautiful store with friendly staff.

Be
Review №90

Clean, somewhat quiet and they have coffee.

Ab
Review №91

A good place to hangout and study.

Ji
Review №92

Great place for meetings!

Th
Review №93

The fastest drive thru in the area and the store is beautiful.

Sh
Review №94

Beautiful inside! Great staff!

Pa
Review №95

Love the store! Great service!

Je
Review №96

Very cool, large, low key store!

Va
Review №97

I love this location!!

Li
Review №98

So far so good

Da
Review №99

Hours listed are not to be trusted. They’ve been closed randomly the past couple of weeks.

Ro
Review №100

Love their drinks...

Information
57 Photos
100 Comments
4.3 Rating
  • Address:2155 W Southlake Blvd, Southlake, TX 76092, United States
  • Site:https://starbucks.com/
  • Phone:+1 682-978-6191
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5AM–9PM
  • Tuesday:5AM–9PM
  • Wednesday:5AM–9PM
  • Thursday:5AM–9PM
  • Friday:5AM–9PM
  • Saturday:5AM–9PM
  • Sunday:5AM–9PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Restroom:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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