We had a great experience here from the phone inquiry to the sale. Alexis was kind, helpful, and patient. I would highly recommend this location.
One of my favorite Game Stop; their staff is very friendly, informative, and polite. I have no complaints about this store. I also receive 5 star service 😎🤟🏽💯.
We just stopped in to look around. The young man that was working was very friendly and helpful. He is very knowledgeable on all things for gaming.
Our favorite Game Stop location. Were always greeted almost immediately, and the workers are very polite and helpful.
More toys! You guys should start selling comics too
My grandson love this place for all of his games no
This Gamestop helped me better than the Franklin location. They sent me the wrong game (despite a print out with the games name on it). Excellent customer service.
I when there to get some old games for my gr baby who love Wii. They didnt have it, but fr what I could see they had all of the newest games for all gaming systems! Good service and very knowledgeable about the games!
The prices are higher than they use to be which is expected but the store is too small. Great selection though.
Called the store and they told me the Xbox one power supply cord was $21.99 so I cancelled my amazon order for the same price. I get there and it’s actually $50 and they don’t do price check. Reasons why it’s a dying business.
Nice games
The gentleman that work there now are the best! My autistic son left his container with his money in it at the store last week. They called us to let us know it was there, when we came back to pick it up today they recognized him, it had our name on it and gave it right to him. They couldve not cared if someone picked it up, but they were honest and really cared. They also are super nice to him they never ignore him, and when he talks about all the games, they listen no matter how long he talks. Thats GREAT customer service! I appreciate how great they are to their customers.
It okay but had to wait for them to boot system up to buy
We got what we wanted and The Girl flirted with a kind of cute guy
Customer service bad
Great service! They always answer the phone and very helpful!
The customer service was good. It was a bit of a wait but he was the only one there so it was not so bad since he had a great personality and quite professional.
Prompt, friendly service. Huge selection of games. Plus, you can sell your cell phone for top dollar. Get in there.
Dejon was great!! Helped me make a very hard decision that could effect my valuable free time.
Found items here for a cheaper price than anywhere else! Very friendly service, will definitely be coming back again to purchase more items! 😁😁
In the past was my first choice, not anymore. Deceptive and you should do some comparative shopping before you buy
Awesome collectible displays. Employees were super helpful, would recommend.
Always great service when I come to this specific location, helpful staff, great selection of knick knacks, and obviously the games are in the building, the only time Ive ever had to grab anything online is because they literally sold out of something right after I got there which happens from time to time anywhere, but overall great place.
Great management and customer service! Very happy with my purchase of the Nintendo switch! However, the customers there are very rude and could ruin another customers experience. I had one question to the employee and was interrupted by an upset, screaming, oversized, man baby. Kudos to the employee for not losing your cool.
The staff is Always pleasant and helpful. They keep their stock updated.
Dude at the counter was great, the store was clean and in order as well.
One of the best gamestop Ive ever visited.Very friendly employees help you to find best game for you.
Seems like they dont carry many used games anymore.
Great customer service. He was very knowledgeable, great attitude, and friendly.
Best gaming store ever
Great. Bought me a couple of games.
The staff was well knowledge about different games and future games. Also was helpful with recommendations/alternative suggestions.
One of the best game stop I have been going there for years . Wayback when they were call funcoland !
Manager was very nice and helped me find exactly what I was looking for pretty quickly. Good location with plenty of parking space, and overall the store is well kept.
The bald head guy with the glasses with the beard is always trying to make you spend more money. Hes not trust a word when he says he’s a scammer a really good one actually don’t trust none of them just buy your things and leave before they start talking LOL
Ive been on a search for a nintendo switch used and this is the only store in my half of the state that currently carries 7 consoles. I called 10 minutes ago and was greeted with an attitude. I told the employee i am willing to drive 50 minutes to his location for the sale but id appreciate if he could check a firmware version or two for me before I go that far out of my way. He very rudely imitated me, asking me if i was REALLY requesting him to check for me. The 9 other gamestops i called had no problem with my request. Do not ask them to do their job, you will be greeted with ghetto attitudes and bad business ethics. They lost a 275 dollar sale today and are the only store with a surplus of switches. Would rate -5 on customer service alone.
Angel is a GREAT employee. She helped me get my preOrder for Fallout 76 moved from Tennessee when a lot of gamestops despite being able to move Pre-Orders - dont like going through the hassle. This gamestop is a lil small but has a good selection of pops. Typically when I go the store isnt crowed, i hate crowds lol. And spmetimes they release new games at about 8pm the previous day due to not staying open till midnight so thats a super plus... who doesnt like getting their pre-order early.
Great customer service. Very clean and organized.
Went in with my child to buy a game and was completely ignored for over 20 minutes. Absolutely disgusted and appalled with the behavior that was displayed in front of my child.
The people there is awesome and Ill shop there a lot
When I called to see the balance I had on a preorder I had, the lady told me if it wasnt placed at this location she might not be able to look it up. I worked at a gamestop for over 2 years and I know that what she just said was a lazy lie. I told her she should be able to and she asked if i could wait a minute. No problem....she had me on hold for over 6 minutes. That is unacceptable and I will now be driving out of my way to a gamestop that has well mannered employees. This one has always been on the short end of the stick for me and that set me off. Their manager is a joke and I will not be giving them anymore business.
They dont update their online stock. I drove 45 min for the new manager to look around the store for 20 mins and tell me that they miss marked the item. I dont care who made the mistake it should have been fixed and instead he suggested I drive another hour to but what I need. Dont bother shopping at this store theyre not intrested in helping costumers.
Selection was not vary wide in terms of what was actually available in this store. Staff were friendly and attentive.
Great help from the clerk. Bought a used system for a great price.
Just a good experience!
I love GameStop I get my games from there and do business with them a lot
Very Friendly!!!
A lot options to pick from but needs more space.
Very knowledgeable staff but limited selection
It very great service and they had great Intel on what products they are selling.
Only 1 person available to help custamers,wait time was to long.
Always helpful in getting the right games for the family
Employees extremely rude and unprofessional
Ordered a Wii U And splatoon for Christmas and the Wii U came cracked . Not sure how the game will come out but At least the got it to me on time.
Great deals on games employees are very knowledgeable love going to GameStop
Small store. Usually has good stock on unique titles.
Called to get a pricing on ps3 controller today and was hung up on by the guy I was talking to when i called backed no one answered I called again the guy with the same voice said it wasnt him. Bad customer service skills will never shop there
Good service, but needs more space in the store.
Very friendly
Spent way too much $ but I hope its worth it👌
Good people love the staff
Great shop guys always know that whats up on games
Rude staff, very sarcastic.
Staff is always friendly and very helpful
Came in to ask about sales the person helping was just texting on his phone and didnt know anything about the black friday sales or what time to be at the store
Service was awful not only did I stand in line for 45 minutes, the only store attendant was slow unenthusiastic and had an over I dont wanna be here attitude
They sold me a Wii u system that didnt work and didnt know how to fix it. After that, they attempted to fix it, but it was obvious that they had no clue about the system. Waste of time, got a refund and went to meijer. Also, they sold me a controller that didnt work either
Friendly salespeople, and its close by when I need my new game or accessories fix
Good service but currently it smells bad there
A brief hold isnt 10 minutes.
Very helpful staff.
One of the best around...
Always great service, my games are always in stock.
Cool no issues there
Most of my visits were in and out
They gypted me i went there today and bought the infinite warfare legacy edition and when I got home and waited all those countless hours for it to download just so it can tell me I have to buy the legacy disc upgrade
Ok customer service but it was very cramped and didn’t have a lot of room.
Hard to contact I don’t want to listen for 30 sec to someone talking
Customer service is the best
Staff always helpful
Bought a game card and sold a phone
The rep was OK in person. However his phone manner needs some polishing.
The staff never answers the phone. And the waiting is long
Always helpful and friendly
Great, friendly staff.
Their service suck, the sales rep didnt even know the return policy
Nice people working here but the lines are horrendous.
Great friendly staff
Friendly knowledgeable
Excellent staff
They always answer my questions
Not a good game stop
Good service, good people.
Lots of stock, friendly staff, itd just a really cramped area.
Very friendly
Smelled horrible and bad service
Love this place alone staff
For Son
Love games
Pretty helpful employees