Dr. Felicia Chen is fantastic! She helped me find the right combination of lenses to compensate for my vision changes. Getting older is hard to deal with, so its great to have someone gently guide you through those changes with compassion.
The Doctor was very professional and knowledgeable. Very good experience all staff there were respectful and didnt have to wait much time.
I love the place and the people who work there. They all were so attentive and they made me feel comfortable. The Dr. Sara shows her knowledge on her career, she knows what is she doing and she answered all my questions, she gave me the attention that any person wants to receive. I will keep this location for real.
I had a great experience the staff was friendly well informed, Dr. Hernandez was very helpful. I have bad left eye and have used glasses my whole like I never new i could use contacts but thanks to her I am getting a pair. The optician was excellent and very knowledgeable. Strongly recommend this place.
Drs and staff are great! Been going there for many years. Gaby is awesome! She explains everything thoroughly.
First time here and I had a great experience!!! They take VSP insurance which covered almost everything. The optometrist was very nice and helpful. She helped explain everything and also recommended things she thought would help me. The glasses I got were so pretty as well! All staff was helpful and welcoming. Definitely recommend!
The doctors were efficient and made me feel comfortable. They were very attentive to my needs and showed concern for my situation.They followed up on me to make sure i felt better and was healing properly.
Very great experience. At first the visit feels very robotic but once you speak the the optometrist things change for the better. Dr. Corona is very amicable. He takes his time to explain everything that is going on with your eyes and is in no rush. Once you are done you are taken to choose your glasses. There is an ample variety of glasses to choose from and the gentleman helping me was very kind and patient. Tried on about a dozen pairs and everyone was very helpful. Price is competitive with others but reasonable.
Everyone here is very nice and professional and I love that they have a large selection of glasses to choose from despite the location being small. We have gotten a few pairs here already and plan to keep coming back when needed.
Really liked this place got new insurance and fought to come back to this place recommended by wife and she loved it. They ask me if I’m ok to go with a different doctor and I say yea all of the doctors there are super nice. It feels like all of them are my primary care providers for my eyes. All of them are super nice and knowledgeable been going there for years and have never been disappointed. The staff is friendly and always willing to help me with anything I need. Great ambience!
I love it here. They’re so friendly.
I went with my prescription to get my glasses and it was a good experience and the office staff are polite very professional and helpful. And after I picked up my glasses as well they are very good. I would recommend them I will make an appointment for my daughter to soon.
Really friendly staff, it was our first visit and it was easy fast and they answered all my questions.
The facility was clean efficient and service was great
Ive been to South Gate Optometry for years so far its a great place to go, they are all so respectful and nice my kids and I love to go there Im happy to recommend this place.
By far this is the best optometry place I have ever visited.,staff was delightful and helpful..optometrist was super professional..the equipment is the most modern I have seen to date hands down..a total pleasure to do Bussiness here...
My mom brought me when I was little, now I’m bringing my daughter and I love it! Great service, friendly staff! 👍🏼
Didn’t like how my prescription sunglasses came out, definitely did not look like the originals. I previously had gone through Lens crafters which I loved. But besides that the doctors and staff were all good.
Very friendly staff. Thank you Claudia for being so patient and helpful with helping my parents pick out the right pair of glasses.
My first visit at South Gate Optometry (December 2018) was amazing. The whole staff were very attentive of me and I was rather impressed with Dr. Pennino’s professionalism. She was very thorough and clear about my options for improving my eyesight. On top of that, she was very friendly and fun to have a conversation with!I went in for my second annual eye exam yesterday, 1/21/2021. It has been almost three years since I last went; however, South Gate Optometry’s level of care has not changed. I am still impressed with their overall service. I was attended very quickly and I had the pleasure of speaking with Dr. Hernandez. She was very sweet, thorough, and open to any questions I had. It felt like I was talking to a longtime friend and that’s what really stood out to me because it showed that she cared. Afterwards, I was led to their retail room to choose my new pair of glasses. I’m extremely happy with my choice of new glasses thanks to Alex! He was very kind and made me feel comfortable.
Took my grandma in, and the staff was very professional and extremely helpful… The Dr. listened to my grandma’s concerns and was very patient with her.
Thank you. i am very happy to report two ladies that help me so much and was very nice and patient with me and my many questions. Claudia Jimenez and Brizeida Talavera please give this survey to their supervisors. i appreciate their help so very much. Great Excellent Service was provided to me. Deborah Richardson
The very best! First time going and they were so nice! If you’re sitting behind the screen trying to find Optometrist ! THIS IS THE ONE.
My wife and I love this place we have been bringing our kids to this office for 3 years now. All staff has been great and very professional I would definitely recommend them to family and friends!
I love this place. It was my first time coming here on 6/16/2020 and everything was amazing. The doctor explained everything very detailed, he was very nice and all the staff was very nice and attentive as well. Went back yesterday 6/19/2020 to order glasses and everything was perfect. Will definitely continue to go there. Very highly recommended. Thank you all so much South Gate Optometry 😊👍❤
Took my son there yesterday and the lady in the front office is so nice and professional. The second lady who did the pre testing was very patient and took her time even though my son didnt really cooperate. 🤦 Dr. Corona I believe was his name was quick and friendly and made sure my sons eyes were healthy and gave him a new prescription for his glasses. I ended up buying his glasses there and the optician did a great job at explaining the lens options and made the most of our vision insurance. Excellent customer service! 🖤
The doctor that attended me on 10/20/20 was amazing she was very attentive and explained everything in detailed. She was also patient and answered any questions I had. Claudia helped me with my glasses and explained everything very clearly and for me to understand. She answered all the questions that I had for the glasses and she was very nice and helpful.
This place is amazing. It was my first visit and the staff was amazing. They make sure you are set from the moment you step in. Dr. Hernández is so great! She makes you feel comfortable, the time to answer all your questions and explains everything throughly. 10/10 recommend this place!
Good old fashion customer service is rare. But I have to tell you from the time I walked in to the office of South gate optometry,I was greeted warmly, was treated professionally. The doctor went over everything with me in a process that I could understand. And the assistant that went over my options for glasses was the best! The prices are very reasonable and the selection of frames are awesome. I was very satisfied with my visit to South gate optometry. Thank you guys you’re awesome.
Very friendly. Made me feel important, not in a hurry very personable.
Very good customer service I really like my glasses I see wonderful thank you very much I recommend all my friends to go to South Gate
Very nice and helpful staff. Also very quick service.
Staff was very welcoming and friendly, they took my temp before entering the clinic and asked about my current health. They were all very thorough with the appointment and the steps they needed to take while I was there. I unfortunately dont remember the name of the doctor I got but she was wonderful, friendly, and helped me when I said I believed that my eye sight had gotten worse. She was quick and nice about wanting to help me and she did all the test that I needed very well and explained every step and thing! She recommended I should go back every year and that is exactly what I will be doing! Great experience overall!
Rude staff. Went there for first time i thought it would be a very professional place and with nice people but not true. The lady at the front desk didnt even let me make an appointment because she said that they dont get the health insurance i had. LIES.! I obviously called my health insurance before going so they could tell me where i could go and where they would accept my insurance. So when she said that i cant i called my insurance and she rudely made me get out. My insurance was gonna call them but i obviously wasnt going to go back in there and make an appointment to get seen after her rude and unprofessional behavior. When you enter that place you get that bad vibe. Dont recommend!! At all, dont understand how they have 5 stars. Payed reviews i say.
The service here is AMAZING! Friendly staff make you feel so welcome and they really go out of their way to provide great service! The Dr is not in a rush and takes her time explaining everything. They really care about their patients.
Have been coming to the South Gate location for a couple of years now. The staff is amazing and very caring with kids. The doctors are very nice and understanding to your needs. Definitely, will recommend “South Gate Optometry“ to the community.
Love this place I’m in and out everyone is nice
Customer service was great! All the staff I encountered at my visit were very nice, polite, and helpful. I was pretty much the last patient there and my appointment ran a little longer than their 6 o clock closing time but my service was never rushed or felt like i was getting kicked out so they can leave. I will definitely be recommending this location to others.
Friendly and helpful staff. No long waiting. They answer all your questions and go above and beyond to help you get what you want. Its a small place so with Covid... only appointments are welcome. Only patient allowed, so leave kids with a babysitter. They have all kinds of name brand frames.. also good contact glasses... I had lasik and the place they recommended was exceptional!!
It was my first time going to this optometry and I had a great experience. Dr. Hernandez took good care of me, she took her time and was not rushing me off. All of the staff was friendly! Greatly recommend this place.
They treated me promptly and were very professional.I would make them my primary eyes physician in a heartbeat.
Dr. Corona is an amazing! He is patient, kind, and thorough when conducting your eye exam. He explains everything clearly and empowers patients to understand their eye health well. The staff at this site is so sweet, and I am happy I found this place!
Not sure how they have 5 stars. Must be paying people for reviews. Woman that picked up was unpleasant and was very quick to want to be off the phone with me. Not sure how a 10 minute eye exam is 109 dollars and thats the cheaper price. Have found from 50 to 140. Call a couple places before this one!
Had a great experience for my first time coming here. Everyone was very sweet & professional. They actually explain everything to you & take the time to answer any questions you have. Didnt feel rushed at all. Definitely recommend 😊
Very good service.
My 1st time in my 46 years visiting a vision doctor. The Dr. and his staffers are so amazingly friendly and professionals. The place is clean and social distances enforced💯👍👍. I was out within an hour. I recommend the $10.00 eye scanner if you dont want to stay there longer. 💯% recommend South Gate Optometry for you eye care.
First time there. Everyone was professional, friendly and very helpful! I will definitely return as well as recommend to family and friends.
Excellent service all around.
My 6 year old son had his first appointment ever and he was nervous and also has some behavior problems and south Gate Optometry where amazing with him now hes just waiting for his glasses and soon I will be able to get mine as well I highly recommend them for your kids and family
Stopped by today to see if they can repair my glasses. I was greeted at the door by a female employee who was very nice and offered to repair my glasses at no charge. It was very quick and easy. Thanks for the help!
Yesterday was my first time going to South Gate Optometry. All of the employees are very friendly and courteous. They are very professional with taking the covid-19 situation very serious. The doctor Ms Hernandez was very friendly and explained everything to me detail by detail. I had an awesome experience. Very satisfied
I love this place.. Dr Hernandez is great at what she does. I definitely recommend her she gives you a very detailed exam and she’s very sweet.
Amazing customer service. The best Covid 19 precautions I have seen for an office. Vanessa (office manager) and Bri (sales associate) made for a very enjoyable experience . Than you both.
Knowledgeable staff and friendly service, thank you doctor for your wonderful service!
The best quality glasses. Literally not going to any other place as long as I live. Thank you SG
South Gate Optometry really helped me to be able to use my insurance benefits by getting me a last minute appointment before my benefits end. Front desk is always helpful and friendly. I’ve had 3 employments this year and I keep coming back to them. Alejandro, is so knowledgeable, helpful and very friendly. He has helped choose my contacts and eye glasses. He is great at it. He understood what my style I wanted and helped me get it by offering several options. I was able to find what I needed and I was out of the office less than 45 minutes. I love it here and I will continue to come. Thank you to all the staff here I’m completely satisfied here. 😊
Great serviceVery clean placeI loved it
Very nice ppl who work here that take care of your every need.
Very nice and helpful personnelthey set up a appointment the same day in hours very professional thank you
Staff is extremely nice, doctors explain everything to the tea, cleanliness is exceptional, and fast service
Very careful with guidelines, nice people pleasant, great service.
Super friendly amazing staff from since I walked into the door tell the end when I choose my frames. Even had a good few laughs with Brizeida.
Great experience. Professional staff. Dr. Kang is the best.
I’ve always loved this place! I used to go when I was a little, now I’m bringing my daughter and I know she will get the best care! They always make you feel welcome! 👍🏼
Very nice and helpful staff. Doctors are great and great affordable selection of glasses
I just visited there last week. The receptionist is nice and friendly. They made sure I get to quality glasses and gave me the best experience l. Ive been to other Optometry but I have never received top service like South Gate Optometry gave me. Id recommend this to anyone out there. The place is clean
Love the service, they have variety of frames to choose from. Alex is always very helpful.
Very friendly staff, great customer service!
A friend recommended me to this office and I was not dissapoineted .I had an emergencly and they were able to see me right away ! The staff and Dr.corona were amazing and made me feel comfortable !
Ive been looking constantly for a new optometrist. I used to drive to downtown Los angeles and Beverly Hills because of my eye condition and there the Dr was more interested in my spending limit than helping me treat my eye condition. Well all this time the right optometrist was right in my own hometown. Thank you Dr. HERNANDEZ. Shes a great person and is on the side of health not cost. I highly recommend this little location with a big heart.
I had a great experience. The whole staff and doctor are professional and welcoming.
Amazing service doctor castro is always so attentive and shows true concern for patients loveee it here :)
Loved how safe they made me feel and the staff was great very kind every thing was so nice and clean and there doing great keeping every thing clean and sterilize I will recommend this place to everyone I know
I love this place! The doctors and staff are amazing!
This is my place to go for eye exams. They have a variety of frames and ranges of prices. Without a doubt will continue to keep going there and would recommend it for anyone!
I apologize for the 4-star, I actually meant to put 5-stars. I had a marvelous experience here at South Gate Optometry. All the staff specially the front desk ladies are incredibly sweet and so respectful. I am actually planning on going there again soon for new glasses. Thank you for the great service!
I’ve been coming here since my teens years, I’m 25 now. That alone should say how good this place is. The doctors are very attentive, and the staff is real helpful. They also have real nice frames! 👍🏽
Very polite and professional recommend
If I could I would give them 0 stars. All theyre trying to do is take more money from you. They lie and say your insurance doesnt cover for glasses and when you tell them they do. They say oh let me check. Then they say of yes it covers this much and on top of that they told my family member that they still need to pay over $300 after insurance. Do not go there. I picked this place because of the reviews and sure enough it was to good to be true. They must be one of those businesses that buy the reviews. Listen if you dont believe me when I say they can buy reviews well research it. Companys can actually do that.
Great service. Staff very helpful. Was able to schedule an emergency appointment and was helped with such professionalism. The Doctor was very patient and explained wvry step. Thank you for your attentiveness.
Very friendly staff would highly recommend to friends and family members
Its a 45 minute drive one way to come here, but its well worth it. My husband, kids, and I have been coming here for many years. The staff is very friendly and accommodating, both on the phone and in person. Dr. Felicia Chen is wonderful, she takes the time to answer all of our questions and makes us feel very comfortable. Highly recommend her, shes especially great with the kids!!
My appointment was scheduled within 2 days! Staff is very friendly they dnt rush you at all! Very Professional! The equipment they use is very updated! High Tech! Im definitely coming back! New favorite place!
Such a professional work environment. The opticians and Dr. Pennino were incredibly nice and helpful; the examination and picking out my glasses took about an hour. Would highly recommend South Gate Optometry to anyone.
Great doctor and very professional helped me out a lot with being able to afford the glasses I need thanks. Highly recommend SouthGate Optometrist great service all around 👍
Opening at 7:00 am on Saturdays mean that appointments can be made and honored leaving the remainder of the day to other pursuits. The staff is always quick to ensure that patients get serviced and signed in right away. The doctor, Dr. Corona, was able to break down my prognosis currently and the change from two years ago. He made me feel at ease as he asked questions about what I do and my familys medical history. Will definitely be back in a year for an annual check up. Family oriented environment and a great selection of glasses.
Professional staff and great state of the art equipment that will help your vision.
Staff on the phone was very friendly, professional, and efficient.
Very professional and helpful staff.
The only bad thing about South Gate Optometry is the parking situation...
The staff is very friendly, professional, informative, and once ur scheduled for an appt, ur wait time is almost none. Definitely returning.
I felt so taken care of. The best experience!
The staff is very friendly and knowledgeable. The optometrist that saw to my visit explained things in a very clear way and was very nice my whole visit there. Absolutely everyone there was awesome.
The service was great!! The staff was nice, doctor really explains and cares. It was my first time here, overall very satisfied!
Nice ladies in the front, very good with kids. Dr. is alright too. Got my little nerd some glasses here, nice selection.
Staff was very helpful, very nice office everyone very knowledgeable on all there products and good prices.
I I like the attention they gave me and my sister. Felicia Chen is a really good optometrist and the staff is very nice; definitely I would recommend them in the future. Thank you ^-^
Love the treatment. In-depth explanation.
Love this place they treat you so nice 👍🏼 and its so clean. I would recommend this place !