As a woman I was always anxious about being swindled into unnecessary repair work but I am truly at ease at Nalley Lexus. Henry, my service advisor, is the best there is! He does a fantastic job at explaining the work that is needed on my car and patiently listens to my needs and concerns. Henry and the mechanics are honest and thorough. I will never go anywhere else for my car service! Nalley Lexus does quality work that they stand by 100%. Thanks a million!
Attentive staff, friendly and professional. Great customer service! Will return to this location for all future needs. Thank you!
MR MOBERRY EXCELLENT CUSTOMER SERVICE 👌. VERY PROFESSIONAL. CUSTOMER FRIENDLY..THANKS MR MOBERRY its rare TO MEET SOMEONE IN A PLACE OF business with THAT PERSONALITY ..10++++
I recently brought my Corolla to Nalley. Their service department has been great. My first visit was with Henry Holman- thats my go to guy from now on. He’s honestly the best service advisors Ive worked with!
Very clean efficient place. Clean n classy
Ive been bringing my Highlander to Nalley since I moved to the area a few years ago. Their service department has been excellent. After my first visit I always request Henry Holman, thats my guy. One of the best service advisors Ive had the pleasure of doing business with.
Another great experience at Nalley Lexus Smyrna. Henry always treats me like VIP and takes great care of my car. I wouldnt trust my car maintenance or repairs with any other dealership.
The service here is always outstanding and the staff is very friendly. One of their best sales people here is Steve Parker and their service agent Jennifer Rhodes is absolutely amazing
Just awesome is all I can say
The console of the used car I test drove was full of trash. The salesman was distracted and not very personable. Ultimately decided I didn’t like the car, but I didn’t really enjoy my experience there either.
Great service from beginning with making my appointment to arriving for my appointment, Henry was great!!!
Had to bring car multiple times to fix same issues. This is the first time Ive had this bad experience with service.
Had my Lexus in for its 60k service. They found a issue with one of the tires and after me purchasing a new tire had me set up for a mount and balance the next week. Thinks Brian!
All of the associates demonstrated excellent customer service and professionalism. I would refer any of my friends to them for their auto service needs.
It served her needs. I was just with a friend.
Fast - great service!
Fast, friendly and excellent customer experience. They work hard to answers all your questions.
Clayton always does me right at Nalley Lexus. His professionalism and knowledge is outstanding! I will always be a loyal customer as long as he is there!
Was great, staff was helpful and courteous!
Minor recall repaired, great people to deal with.
Service is always great .
Another excellent service experience with Juan at Nalley Lexus!