At first, the cost of parts and labor was astronomically high but Sonya was so helpful and really worked hard to help lower my bill by working with the parts department. Sonya’s attitude was A+ and a breath of fresh air in the automotive industry. Anytime I need to get my car fixed, I want to work with her because she is patient, kind, friendly, collaborative, and a true partner.

They wasted 5 hours of my time. I made an appointment for a simple oil change, and an hour after my scheduled appointment time, I was told that the wait would be 3 hours. I didn’t have 3 hours to wait. I was told I could bring my car back the following morning. Ana made another appointment for me. I arrived at 9:00am and was told the wait would be 2 hours. 3 hours and 45 minutes later and they hadn’t even STARTED on my car. She never kept me informed either. I had to continuously go ask her what was going on. I walked out and went to another dealership. A complete waste of my very valuable time. If they don’t have the time, they need to stop overbooking services. I used to get my car serviced here all the time but I don’t think I’ll be back.

I dropped my vehicle off at 9am and was told it would be an hour and half wait. My vehicle was not ready until 3:30pm that afternoon. The service reps phone kept going directly to voicemail and then I was on hold for a total of 30 minutes to try and talk to someone else. Then they were reluctant to even answer my questions because she wasnt my rep. Then it was still almost $90 for a regular oil change. Any other dealership Ive ever dealt with has been $60 max. I didnt get any thing else done other than an oil change. No filters were replaced, etc. Ive been to Steve Rayman a few times and each time it has gotten worse and worse. The service reps dont really seem willing to be helpful and have terrible attitudes and then your pricing is not very competitive. Im not sure Ill be back.

I bought my GMC Canyon truck couple months back from a great sales man named Stacey. The finance person told me I could get a free oil change the first time since I bought the vehicle from them. Recently I went in to do this, made an appointment online through the website, I asked the lady I spoke to about this and she just replied with “ok”, not only did I have to wait almost 5 hour for an oil change and a tire rotation, I also had to pay the full amount, apparently my vehicle is not brand new so it does not count for the free service the first time, even after I told them the finance person who took care of me told me that it was free for the first time, the person who confirmed it wasn’t true made it seem like I made everything up, why would I wait almost 5 hours to make up a story about getting a free oil change? Very poor customer service definitely will not go there again for my truck services

I loved my experience with the service center. The girl helping me out was super sweet and service was fast. I was expecting my car to stay in the shop but I got it back the same day. All of the employees were nice and very professional. Definitely recommend

The worst service I’ve ever received. I’ve purchased multiple cars from other dealerships in and around the Atlanta area, but I’ve never encountered a team as uncommitted to helping its customers as this one. Purchased a car even after no one wanted to help me on the sales lot. I walked around for 20 minutes checking car pricing on their website before Chad realized no one was assisting me. While purchasing the car, it was reiterated that they wouldn’t reduce the pricing for the vehicle’s apparent damages because they can’t afford to make payroll. While going through the financing process with DJ King he tried to make me feel bad for not wanting their warranty options by saying me selecting a warranty is the only thing that keeps food on his table. I understand these are salesmen, but guilt tripping customers is a poor selling tactic. Once the car was ready for me to take home we noticed it didn’t have gas (less than 8 miles to empty). We were told they aren’t supposed to promise gas, but they would in this case to be nice if we came back later in the week. Once I brought the car back for gas 5 days later the car stopped while in the dealerships possession. The management team gave me an option to cancel the contract since they are unsure why the car was sold with mechanical issues. Now I’m not hearing from the dealership. Long story short I don’t have a vehicle, but the contract wasn’t canceled so I’m still responsible for the payments.

Sonya is always phenomenal and the cashier (unfortunately I cant remember her name) was pleasant and kind. I love coming here and will conti

Picked up my new C8 corvette today thanks to Rick Cobb! He made things extremely fast and easy for me. Dan Schian was the quickest and most professional finance manager I’ve ever had the pleasure of finalizing my paperwork with. I would give more than 5 stars if I could! If you’re looking for a new vehicle, definitely ask for Rick Cobb! Highly recommend him and buying from this dealership!

A lot better experience than my previous visit for oil change. Everyone was very helpful. I talked to 4 different folks from service and all asked if and how can they help me. I did have to leave a message and then ended up driving in for battery issues.

I must say that this is the best customer service dealership every time i call over go in the office. everyone is very knowledgeable and caring when it comes to everything about a car and what is best for me as an individual. from sales to service, I have always enjoyed this location for my car needs and wants. no matter what side of town i move to, i am always going to come to this location to get my services because i feel like they are a part of my family.

Made an appointment for an oil change. Made it there on time. Had trouble finding someone to help me. After about 10 minutes looking for an associate I finally got checked in. Sat there for 2 hours before i asked for my status when I was told they DIDNT EVEN START YET! smh. I’ve never experienced that long of a wait for an oil change (that I couldn’t get) in my life at any location until I went there.

The worst service I have ever experienced. I brought my Tahoe in for service in mid September. They were supposed to top off all fluids (per my customer service rep). I pulled out of the parking lot and had a warning light come on stating that my DEF levels were low. I called service and left a message. I was never able to speak with anyone but after multiple calls and a few days, I received a voice mail from Anna (my customer service rep) who told me they dont normally fill the DEF as part of the service but would take care of it for me and I could come in anytime and they would add it at no cost because of the inconvenience. I came back to have it filled and they didnt even have enough to fill it to 1/4. I was told to come back again and they would make sure they had enough to fill it completely. I came back once again after speaking with Anna and providing a date that I would be back and was told that they were out of DEF and couldnt take care of it. Everyones time has value. To make three trips for a service item is absolutely ridiculous. How could a dealership/service center not have the proper materials to take care of their customers. I was able to purchase the DEF at Walmart and put into my car in a matter of minutes. Why was it so difficult for a service center to do something similar? There are lots of options for service in this area. I would absolutely look into other options before coming back to Steve Rayman Chevrolet.

The new process for paying the bill and clearing the service balance did not include the inclusion of a full 15% discount that was and is available for military service members. It was a slap in the face to pay the bill and then get home to have a mailer in my mail box indicating that I could have / should have receive the 15% discount. If you are going to honor veterans and military service then do not play games. The person should have been aware of all available discounts.

Nice time visiting.. Wishing I could have purchased a car..

My salesman Geoffrey Randall and Finance Manager Lamar Holmes were both amazing! I came in knowing exactly what I wanted and was in and out in under two hours. Best experience I’ve had in a dealership.

The experience I had with Steve Raymond Chevrolet to locate and resolve an oil leak on my 2019 Corvette Stingray was top notch! Everyone involved from the front desk to the service department were cordial and worked expeditiously on my behalf. Assistant Service Manager Sonja Brown singularly outstanding! She was very professional, courteous and kept me informed along the way. I am totally comfortable with her and as a result will get all of my service work performed at Steve Raymond Chevrolet and connect with Sonja as my Service Manager. In your bonus and award recognition program keep her high on the list. I will be back!

Brandon Black is an excellent service advisor. He was attentive and very detail oriented. He keep me updated about the repair and had my car ready upon my arrival. A+ service.

Ana was very helpful and upfront. SHe went above and beyond to make sure I was taken care of. I would give her 5 stars and recommend her. The reason for the 4 stars is my $80 oil change was supposed to have the multipoint inspection, and tire rotation, however my tires had 4 different air pressures in them and my tires werent rotated. I left the tire rotation alone since the oil change took over 3 hours due to a skeleton staff. I may contact to get that done.

Bought several cars over the years from Steve Raymond, always well pleased

Quote for labor and parts were extremely overpriced. 3 of the proposed parts listed, do not even fit vehicle. Service rep could not provide explanation why service was not covered under warranty, had to call myself to find out why and found out estimated charge for labor was over $1,000 for 7 hrs, although research revealed it would take less than 3 hrs to complete.

Have purchased 3 cars from here! Will purchase in the future. My service tech, Reggie, and mu sales rep, Miami, make me feel valued all the time.

Brandon Black was very courteous and knowledgeable. I had a great experience, I would most definitely recommend!

It’s has been a while I have to wait about 4 hours to have oil change. This last visit was 4:30 minutes to have that done with rotating and balancing the tires. Just not worth the time.

Absolutely horrible in keeping me informed as to what was going on, or when i could except my truck back. dealer had my vehicle for 30 days, and my truck had 7000 miles on it. i understand times are difficult right now, but at least stay in touch with your customers to keep them posted. BAD, BAD, BAD. I will never purchase another vehicle from this place or bring my vehicle here for service. not sure how they stay in business

I only bring my car to this dealership for service and it will be the last time. The 2 experiences Ive had in the service department have been horrible. The lack of communication and/or correspondence with updates in regards to my car. My car not being looked at for an entire day when I brought it in 12/31/2021 and I had to call to find out what was going on and it hadnt been touched. This last visit 9/7/2021 was not a pleasant one either, dropped my car off on Tuesday I had to call and check everyday to see what the status was on my car, I advised the service representative that I would definitely need my car by Friday early afternoon. To make a long story short, no one contacted me on Thursday or Friday, I called numerous times until I had to leave a message with Sonya the manager who then called me back to advise that my car is ready and has been ready since the morning. I missed my appointment and was very frustrated and upset. I was quoted one price of $1800.00 it came to be $2133 the service rep wasnt there so I could not discuss this with him. He dropped the ball with me and my situation for the second time and I refuse to come back there for any other services. Im still very upset and cannot put my total experience into words.

Great 1st service appointment for the new ride with Brandon! He took care of me. Was a longer wait, due to the volume of people, but I didnt mind at all. Will definitely utilize Steve Rayman and Brandons services in the future.

I was looking on the lot after hours and I was approached by Stacey. He spent time with after his shift and I returned the next day to test drive. I ended up getting a new truck within 3 days of our interaction. Stacey is very attentive and kept me well hydrated, which was a big plus. I also have a matching Chevy hat for my truck.

Lack of communication at its finest. I had an appt & dropped off my vehicle for routine service on A Thursday. There was an additional issue to be checked on. I received a call from the service rep that vehicle was ready, but no one could look at the additional issue. IMO, that means the vehicle isnt ready. No call on Friday or Saturday. Received call on Monday, Very short staffed, I get that.. Still no one to look at it but maybe today? I checked at 2:30, still nothing. I spoke with the service manager. She says those service techs were.a week out. It would have been professional to let the customer know!!!

Reggie is the absolute best in the service department. Salesman Rick and Finance mgr Lamar made for the easiest car buying experience weve ever had. Bought two cars from this dealership, and will continue to do so in the future!

Worst customer service and impossible to get the correct info from anyone. The reasons we go to a dealership is to avoid being scammed but we feel we were 100 percent scammed here and wasted so much time trying to resolve it. DO NOT PURCHASE A CAR FROM HERE!

Chad Anderson was great! We took a test drive and he was very easy to talk to. He even removed our travel hitch from our trade-in to our new truck!

Short-handed, we were treated with utmost care. Have been dedicated to Steve Raymans service for many years.

Kourtney was a great sales person from beginning to end. He treated us with respect and he made sure we were happy with our purchase.

Typical car dealership. Lowball on your trade. Sky high price on the lease. They will make you sit around for hours. Rude sales raff. Dont bother wasting your time.

Purchased a 2020 silverado 1500 in September of 2020. I will say one of the best purchasing experiences. Staff was great, friendly and did not take hours Flip the coin. I have since traded that truck for a 2500 at a different dealer where I was told that I could cancel the gap insurance and the extended warranty. After calling multiple times and messages left I have not heard squat from them. Phone rings and rings and rings. Can not get ahold of anyone. Beware of this practice if you plan on purchasing gap insurance (which I always get) and extended warranty. If you ever trade early before you the warranty you may have issues getting reimbursed for the policy you have not used. I will think twice about buying from them in the future due to this issue.

It was one of the fastest times getting in and figuring out trade in and financing and selecting!

RSA towed my car here on a Tuesday afternoon. I was told the car would be ready Friday. (Rico did inform me that he could make no promises on the turn around time) The car was not ready until Monday. They did not reach out to me to inform me of the mild delay so i’m not sure if it was because they were waiting on parts or what but I was in no rush so I just waited it out. Other than that the service was honestly good. The car runs great, like new. Im glad i didn’t rush the process. I jus let them do what needed to be done. Rico is very polite & respectful. I will be back to have a new key programmed.

Beware of finance Dept, bought a 2021 Camaro. Finance does contract on monitor on his desk facing up. Make sure he prints contract for review. Tries to speed thru it on his monitor for sign offs. Easier for them to shove fees in the contract. After informing him of the options that wanted cancelled, assured they were and only cancelled them once I called EG Assurance before my cancellation time was going to run out. This after 20 days of calling him and saying to me it was done. Refund was paid back to them, so that is taking forever to get from them. Still have not got it.

Came in for an oil change and alignment. The specific oil I needed was out of stock but Reggie and the service team did everything they could do to track down a few quarts of oil and try to solve the problem. The team here has been friendly and helpful. I also appreciate the shuttle service that is offered when needed. Harry has dropped me off at work a few times and he provides great service and is always very friendly and outgoing.

This dealership had the best selection of inventory for what we were looking for. The salesman, manager, and finance guy were very helpful and professional. The facility was clean and well maintained.

I researched getting standard accessories put on my 2016 Silverado (which I originally purchased from Steve Rayman) but since their website doesnt allow for individual services, I checked 3 other GM dealers in the metro Atlanta area that do. The 3 were exact same for parts and very specific on labor services. I had the work performed by Steve Rayman and the final labor bill was more than double the 3 GM quotes I received (for the exact same labor service). The 3 Chevy dealerships charged the exact same for the parts and Steve Rayman charged double for the labor. I exclusively buy my vehicles and have them serviced at a dealer for this very reason... Not only is this ridiculous it is also unacceptable. I need to add that when confronted with the labor theft Steve Rayman was 100% silent and said is what it is. I provided 3 dealership quotes for reference and still zero acknowledgment. I will go out of my way to sway any future customers from this criminal organization!!!! Shame on them!!

Service department is unreliable and unprofessional.1. Was told I was wrong about Volt having 8 year warranty for Voltec system. Service advisor and manager claimed no such warranty exists.2. Was told that GM corporate Volt advisors were wrong.3. Was asked to call back the next day to speak with manager, who finally answered three days later and was upset at me for calling because she was still “researching”.4. Total silence for 10 days - no call back, all calls to service department went to voicemail and never returned for 10 days.Personally, I’d avoid having your car serviced here.

I was over charged by at least $45. Tried to charge me $120 for an oil change. The cashier is in a very tiny room and not wearing a mask and coughing.

Disappointed!😭 My first time in 10+ years getting my car serviced at Steve Rayman tire was losing air pressure when leaving the hospital on my home. Since My car was due for anyway for service I called the service department and told them my problem. They told me to bring in my car. My car is a relative new one., 2020 purchase latter part of 2020. My family has been a loyal Steve Rayman customer for yearsAfter I waited almost 2 hours I was told that my tire could not be fixed! I had to purchase one but they DID NOT have the one I needed for my car. Here I am, a senior, with daughter needing surgery and visually impaired, a grandson and all of us hungry, hot and tired left to find a place who had a tire. I’m almost 80+ and left to search for a tire to get home!!!!They gave me suggestions of where I could go to purchase one. Wow it took 2 hours calling and driving around on a tire going flat!Very disappointed.

I purchased a 2016 Chevrolet Surburban with 98,000 miles and a warranty. The Surburban transmission went out August 31st. I was able to get it to dealership until 2nd September for them to check it out. My Surburban has been there with no movement. I the consumer had to contact the warranty but still no movement. I want to ask the public how long should a consumer be without his vehicle purchased with a warranty? What has happened to customer service in the USA?

Miami Lee was there to give great exceptional customer service. He was straight forward and his delivery and knowledge about my GM vehicle was OUTSTANDING. I Love my Brand New Car! It was a pleasure purchasing at Steve Rayman Chevrolet. I would definitely recommend this GM dealership. Thanks

I am highly impressed by the Steve Rayman Chevrolet and can’t say enough good things about them. They went above and beyond to get us the best deal for our new 2021 Tahoe High Country. A huge shout out to Lamar Holmes, Judy Buser and Kourtney Morgan. Thank you so much for all of your hard work from start to finish. We will definitely be doing business again with Steve Rayman Chevrolet in the future! 5 star service from start to finish.

Previous experience is why 3stars. Use to be 5stars. The way I feel today they would get -0. Im trying to get oil change engine light keeps coming on. Im getti g diagnostic text saying bring car in 7days. The cost for diagnostics is 130.😂😂😂There are no leaks car running great, Auto Zone checked code, I needed air filter. I need an oil change badly. Engi e light came back on. Ive been trying to speak w someone for 3 weeks. No one return my call. Reggie normally be on top of things. But I have an appt with boyds tires. Highly recommended. Im done...

I have bought my last 4 cars from here, I love the fact people know me and my finance closer Miss Brown was still there. Chad my salesman was super nice and very helpful.

Absolutely the worst experience I have ever had with a car dealership. Chevy tahoe was advertised to have a DVD player. No dvds were at the dealership to test it. I got home and played the dvd player, it was broken. I drove back (twice) and they told me my warranty wasnt activated. My wife drove back a third time and they said my warranty only covered wheels and that we owed $800 for a new dvd player.On top of that our breaks stopped working (1 month after buying the car) and they are wanting another $500 to fix those. They put bandaids on a car then sold it to me. Shame on me for being fooled by them. I would suggest to never do business with them which is why we are paying more to have our car fixed elsewhere so we can resell it to a car dealership that needs our car since inventory is thin everywhere. If you are trading a car in, do not go here. If you are looking to buy a car, do not go here.

I noticed when I opened my glove box, it sort of just dropped down. It kind of fell open. When I first bought the vehicle, it opened smooth. I had an oil change on my last visit, and in doing so I opted to have a certain air filter changed as well. When I got home, I googled the air filter and saw that the glove box had to be removed. This explained the difference I noticed when I opened my glove box. It still works and is still functional, it is just not how it was, smooth. It is rough (if that makes sense) when I open it. It is almost like the cord that is holding it is receiving more stress now. I hope this doesnt cause a problem in the future. Overall, everything was great.

Awesome staff, super friendly and knowledgeable of their crafts. Everyone played a part from receptionist, to checking out and received my fixed vehicle thanks to Reggie !

Steve Rayman Chevrolet employees got my car serviced as promised. The dealership has provided good service to me for years.

Great service center, but terrible and dishonest sales and management.

Well, I really had a worst experience with my car service. I was having some problems with my car and i was asked to do a smoke test to my car by another mechanic with the dealer so I had dropped off my car on Thursday evening and I thought someone will be looking at it on Friday but no one looked at it on Friday. On Saturday, I was told that it would require some engine diagnosis and it can be done only on Monday. On Monday, I was told that someone will be looking at it on Tuesday. On Tuesday, I was told that there are some problems with the engine and some out of market parts were used on the car so it will take more time to fix it. I already know this reason and I was waited for 5 days and this was the reason provided by the service center. I was charged $140 for this diagnosis which I already knew. I really had a worst experience with this service center and I am definitely not going back to this center again or buy a Chevrolet car.

The work done by the dealership is always solid and I appreciate the efforts to communicate updates.

The manager was great he is a older guy. Process didnt take long at first I felt rushed it went so fast. But I love my car and I would recommend.

Appreciated the patience and the answering of my many many questions at any time. If I had a question at 2 am (I work night shifts), I could text my salesman and he would answer me at the best of his ability all the time.

Sonja Brown was amazing. She was knowledgeable, efficient, and made me feel like I was important. She welcomed me to the dealership and answered all my questions. She genuinely likes the customers and it shows. I hope she gets acknowledged for her hard work.

All 5 of these stars are for Reggie!!! He’s professional, knowledgeable & personable! He always seems happy to see me and that make me want to come to Steve Raymon to get my car serviced...doesn’t hurt that I purchased it there as well! Oh wait I forgot Mr. Henry...he’s 5 stars as well. Never forgets a face and is the light and joy of the team. Both men are phenomenal and will be the reasons I keep returning.

Customer service was really greatShort waiting period very clean an comfortable

Service is done easily.Reggie always asks the right questions to be thorough. And he’s happy to return my calls if I have any concerns or have more questions.

Very unprofessional will never by a car there. Extremely pushy and liars

Everyone was very professional and treated me like family. They made sure that I got what I needed and wanted. Miami Lee went above and beyond, as well as the finance personnel, and the young lady that assisted them. Superb customer service on the sales end.

I have called several times for my Gap insurance check and they tell me they can not help. They ended up getting my gap check and keeping it for them. They lie about your vehicle. Very terrible business. Do not recommend.

I went in looking for truck and left with one. Every other place I’ve been to would tell me what they can put me in but not this place for the first time it was all about me. And they made me feel as if I was part of there family while they put me in my New 2020 Chevy Silverado. Thanks to everyone there at Steve Rayman Chevrolet. My salesman was a great guy, he was a great listener and that how my needs were met from the start to the finish. Again thank you all for your help.

I had an appointment at 7:00 am and arrived on time at the dealership. They were ready to receive my automobile for servicing and completed the service in a most timely fashion.I was very impressed and satisfied with the service.

I purchased my brand new 2020 Malibu about 5/6 months ago and recently the passenger seat stopped working. My service advisor was Sonja and she was ok at first, but she doesn’t return calls nor answer the phone in which I find completely unprofessional. I continued to call the service desk just to get a hold of anyone at this point because I need my seat fixed, however, I guess my call identification pops up on the phone there and they automatically transfer me to Sonja. I called back several times just to try to get to a person because I was just being automatically transferred and finally spoke with the most rudest person. I don’t wanna make it a race thing, but I’m all going to say is the attitudes that I received were not pleasant at all and I’m almost positive that they don’t treat their other customers in this manner.I spent my money just like they did, but I wasn’t treated like a paying customer.

DJ is awesome.....true professional. Finally found a salesman that I can trust from start to finish.

I love this dealership. All staff is friendly and helpful.

Ray is absolutely the best service advisor I have worked with. He is upfront and honest about all aspects of my service experience and is very communicative. We need more Rays in the world.

Thank you for the trade. This was a really easy transaction. Everyone made the experience easy.

It was great and a breeze. Had no problems at all

My sales guy, Geoffrey, was the best. He was quick to respond to my messages, very friendly, actually listened to what I wanted and was very efficient. I was shocked at how fast the entire purchase process was. Everyone was very welcoming and friendly. Even though I live four hours away, it was worth the trip. I will definitely purchase from them in the future.

I normally don’t make reviews but this lady in service by the name of Stacy is very rude!!! I called trying to make an appointment for a recall and I had questions and everytime I got ready to speak she would cut me off and tell me we’ll go ahead I will let you talk. If it bothers you for a customer to ask questions lady you are in the wrong field!!! I will take my business elsewhere from here on and also let my friends and family know how rude you are!!

HORRIBLE customer service. Its funny how they only reach out to you when you leave a bad review other than that they never answer nor call back, I have left several VM now and my truck has been in service over a month !!!

As always the staff there is far and above some of the most relatable and understanding people I have come across. Sonya being her normal self took care of all my needs and needs I was not aware of!! I only take my car to Steve Rayman and always will. Reggie Perry and Harry always ensure my vehicle gets taken care of as if it was there mothers. Hands down best service department I have ever encountered!!

Zero customer service. Service advisors do not acknowledge customers at all. No communication. No phone response. In again now for a scheduled oil change (yes had appointment). Been waiting TWO hours, car has not been taken in. Total lack of respect for customers time. Got in my car and left after THREE HOURS of NO service. Unbelievable. My service advisor, Martin Breig could not be found. And this guy is the assistant service manager?? Lost my business for good, going elsewhere.

I called the dealership to see if they had any Tahoes in stock. I spoke to the salesman and he sent me some pictures of two of them. I really liked one of them so we discussed the features and the price, which matched the price online. When I got to the dealership, I took it on a test drive and I decided that I wanted it. I started going through the buying process, and then he tells me that the truck is $5,000 more!! Then I spoke to the GM and she was very rude! She also told me that brokers are calling about the car and that they have to do what they have to do to feed their families. When I asked her if the brokers were more important than getting a customer for life, she basically said yes. Thats bad business for them to show One price, the salesman confirm the price but they wont honor the price!

Everything was great. I did wait 2 hours for my car to get serviced but it wasnt bad

I been here a few times for service and the customer service is horrible, first of all you wait 30 to 45min just to be acknowledged then when i ask for a service quote the service writer says they dont do that and i need to goto parts and get a Price for the part and they can tell me how much it cost to install, i was like but your a service writer, no we just check in cars, and this has happened before same location

Excellent job and professional team thanks very much

Awesome experience with “Big Mike” in the Parts Department. I called the parts department a day in advance and spoke with him and found him professional and VERY knowledgeable of the products I inquired about. He was patient and quite thorough with his replies to all my questions.It’s a relief to know that amidst all that’s happening in our country there’s one person working in a stressful atmosphere that made someone else’s week.Thank you Steve Rayman Chevrolet for hiring “Big Mike”! 👍🏾👍🏾

It’s wasn’t good when I first pulled up I waited about 25 mins for someone to greet me and I had a schedule appointment. Overall the service was good just that pull up process

My wife bought a brand new 2015 Silverado at this location and I really regret doing it. After three years my transmission was ruined. And the engine for two months. It was useless to give me maintenance, I never in my life buy a car in this place again. I dont know why it has five stars. Should have zero stars

Ray was the individual that assisted me and he was very knowledgeable and friendly. He really took care of me and I appreciate that.

Absolute worst dealer I have delt with. Purchased a $72,000 truck and cant get anyone at all on the phone for any customer service. Came by dealer on Saturday and was told to call back Monday. Called, left messages and emails still not one response back after 5 days. Worst customer service I have had out of the 5 dealers Ive purchased from in the past 6 month. Very unprofessional and would highly recommend any other dealer in ga. Total joke of a dealer.

Came in for an oil change and tire rotation on my 2020 Equinox. They had everything completed within an hour.

I was able to get in contact with DJ King, he took care of the whole process for me. I pretty much knew what I wanted, and the dealership had it in stock. He worked with me as much as he could on price and financing. The truck was delivered to my house and he went over it thoroughly with me before handing over the keys. Thanks again DJ and Steve Rayman!

Reggie always takes great care of my cars. Most of my loyalty is because of Reggie. Keep up the great work.

Mr. Reggie is a wonderful, patient and kind gentleman! He deserves another pay raise!From a Happy Customer!!

On March 29, 2021, I arrived at Steve Raymans service department a little after 10 am for an oil change with a tire rotation on my Silverado Z71. I was told by my service advisor that there will be a bit of a wait as there were several customers that were ahead of me for the same thing; That was fine because there is always a bit of a wait at the dealership. Around 11:10 am my service advisor informed me that the oil change was completed but I needed front and rear brakes; I told him that was fine to replace them I was already here, I was told I should take 1 ½ hour to 2 hours. So, I was looking for my vehicle to be finished at least by 1:00 or 1:30 pm. At 2: 30 pm I asked for a status update my service advisor called and he was told that it was being worked on and it should not be much longer. I patiently waited and at 3:50 pm I asked for another status I was told the same thing. So many other customers came and left while I was still sitting in the waiting room. My vehicle was brought around at 5: 30 pm so I was quite upset that was 7 ½ hours for me to leave. What made me even more upset is that the tech put on my paperwork that everything was completed by 12:24 pm and it was clearly not. The last time I came in for an oil change was early in the morning I sat there for 4 hours but the tech put on the paperwork that I basically there for an hour. Is this the common practice of the dealership to have customers sitting almost 8 hours for basic service but the tech lies on the paperwork about competition time. If they want proof the manager to need rewind the camera, this was utterly ridiculous. I wonder how many times a customer has sat for hours but their invoice reflect that they have only been there for a couple of hours.

I came in to get my oil changed and tires rotated. They were fairly busy, but Marty was awesome and did a great job at getting me in and serviced as quickly as possible. I was in at 9:15 a.m. and out by a little after 10. I definitely recommend coming here to get your car serviced.

Everything was great. My truck is running better than ever. The technicians did everything they said they were going to do and kept me informed the whole time. Excellent service.

I love going for one person Mrs Song a Brown she the best ever in every way yall need 10 more like her

This is my 3rd car from you always a great experience

They held my car for 2 weeks without a call. Calling the service center is a waste of time you just get Voice mails

Tried to get in for a lease buyout and they were unresponsive. I ended up needing to go to a different dealership. Called multiple times and left a voicemail over 3 days. Nothing

Ray - 2nd vehicle purchase from Miami! Traded my Camaro for a Big Silverado! He and Susan helped me years ago with the first purchase and the customer service is still as good as the first day! Will be back again in due time.

Mr. Jim Royeton, whats not great to say about him. We spent about 4 hours trying to figure out which vehicle to purchase. And thats when it dawn on me Mr. Jim wanted to make sure the vehicle I purchase was the right one for me and no one else. It was like my dad was their going through rebates, interest rates, cash back, leather, clothe interior...... I could go on and on. What Im trying to saying is Steve Rayman staff will always be a part of The Williams family, and this is my 2nd vehicle. Thank you Mr. Steve and Mr. Jim.