Went to get a car with my sister last night. Told us final price tax, title, license would be 32,000 (a little bit over that). Went sit down with the finance guy and he told us our note for 75 months would be over $600 with a 9. something interesting rare. Using a calculator I got that 0.09 x 32,000 would be 2,880. So that would be a total of 34,880. Even if you divide that by 72, the answer is 484.44. So I really don’t understand how they came to a note of over $600 a month. Something wasn’t right

AVOID THIS PLACE LIKE THE PLAGUE! I am from out of state and needed service badly. They laughed at my plight and claimed it will take upwards to 3-4 months before they could fix my car. The very unprofessional Philip Fildes (rat face) did not follow proper procedures and without looking at the car claimed he knew what the issue was (his arrogance oozed through him.) So I pressed for more info.Turns out it was not just 3-4 months to fix it, it was going to the be 3 weeks extra to wait in line to fix it. His you are behind people excuse was wafer thin as I pressed on why it took someone else so long to get their car back since it had been sitting in there since July 8th. He said it was irrelevant. Jokes on him, I was not some newb off the streets of Dumbsville, and knew he was full of it. Needless to say I will make sure the 4 cars they have in their lot will not be sold due to the poor quality service of someone in dire need.

Went in there to purchase a vehicle based on the internet price, and they added $3,000 to the internet price. Use caution and call before you go, I feel that is a deceitful practice

My experience buying a vehicle from Lakeshore Kia was very pleasant and easy. They were very fair with their offering on my trade-in, and very fair with pricing on the new SUV that I purchased. I would recommend any one to give them a shot on your next vehicle purchase.

I brought my 2016 Soul to Lakeshore on Jan. 18,2021. I had to wait for 3 weeks to get an appointment. I told the service department that my cars check engine light comes on every two weeks and stays on for three days. I took my car to two certified auto mechanics. Both said the car needs a reflash. But they couldnt get into the system.I had to travel 70 miles round trip for Lakeshore to fix my car. They did a diagnostic test and determined that there was a loose connection and dirty engine filter. It cost me $178 for nothing. The light came back on again. They never did the reflash. They are clueless.Beware of their service department. They ripped me off.

All of the staff was friendly, knowledgeable, and willing to help me find the exact car that I wanted for a fair price. Would definitely recommend.

Kyle the sales manager refused to honor the dealership’s own published sales price. Kept insisting on scam dealership add-ons that had previously gone completely unmentioned through a week of checking all options and asking our questions upping the price tag several thousand dollars. When we insisted on the agreed price, he started trying to pressure us into his hand picked financing deal. I’ve never seen anyone lie so many times in that short a time frame. I no longer think I could even trust this dealership to not cheat me on an oil change. Literally, all they had to do to close this deal was sell us the car for the price they published on their own website.

Over 3 and a half hours for an oil change! Not even a tire rotation, just an oil change. I was told it would be about 2 hours. I can live with that. But “about 2 hours” is like an hour and 45 minutes or maybe 2 hours and 15 or 20 minutes. I will never come here again. If I could give zero stars I would.

Nope. Never again. Took my 2018 Sedona in for the standard oil/rotate tires service. Glad I asked for price. $70? Really? You are RIPPING people off and preying on those who know nothing about cars. It was $39 last time I came here, which is a reasonable price. Off to OReillys I go to get my $25 worth of parts. Good luck with your business. I wont be returning my lease here.

My salesman was very friendly and went out of his way to help me...he kept me informed on the process of my application, whatever he could do to make me happy. Very friendly nice young man I will definitely send all my family and friends that are wanting to by a new car to see Gary I can’t remember his last name but I know y’all have to know who my salesman was.

Great service! Trey worked with us to get me the deal I wanted and I love my new car!!’

Test drove vehicle. Everything was great. Was told about an “extra rebate of 2500” from salesman. Sticker price and price salesman said was XXXX. Went there first business day later to purchase vehicle and when we sat down and were given the numbers, they did give the 2500 rebate, however they added 5000 and 1300 in charges to XXXX. I sent salesman highlighted screenshots of a text conversation we had after the test drive where I specifically asked how the extra 2500 would adjust the price that we saw on the vehicle - XXXX. They’re response was it would be 2500 off of that. They did not honor what they said in person or what they said via text. Sales Manager has still not returned my calls in attempt to explain what happened. They lost a customer forever and a lifetime of negative publicity. Do yourself a favor and go to another dealership. I would give 0 stars if it would let me.

The salesperson and finance manager were wonderful. You should ask for Chris if you go look for vehicles. They were all very professional, personable, and fair. I feel like I received a great deal on a great product.

I drove all the way from Washington Parish an hour away to get a oil change due to the Covington location being closed for service. When I arrived I was told it would be a 4 hour wait. I called them before coming to get an appointment but the man said you just walk in. This kind of service is horrible he never said you may have to wait 3 to 4 hours for a oil change so my day was wasted driving a hour there and a hour back. I will never do business with them ever again. Nor will I buy from Kia again.

I went to Kia in desperate need of a vehicle and they pulled all the strings and bent over backwards to make that happen for me and at the lowest price they could. I am extremely happy with the hospitality and service I received from Sean and Mike! With their hard work, I was able to go from a broke down hunk of junk, to a brand new 2018 Kia Rio that I love more and more with every drive! Thank you so much Lakeshore Kia!

First off I was nervous to buy a new car and did not really think it was going to be a easy experience. As soon as I walked in help was waiting. My saleswoman (Kristy) was amazing and made me feel extremely comfortable. I was actually excited to be working with a woman. The trade in was better than I wanted. I told them my goals for a new vechile and they met them beyond my expectations. Although car shopping takes all day, I felt extremely relaxed and stress free through the entire process. I definitely recommend this dealership.I don’t normally write reviews, but I feel like they needed this postive recommendation from a current buyer.

Great experience overall, Marty and Amy were great with helping me out. They run a very transparent dealership here where they do not try to confuse they buyer. 10/10 would recommend

I found my forever car dealership. I have bought many cars and often felt as though I did not get the best deal. This was the ABSOLUTE best car buying experience I have ever had. The Sales Manager, Finance Manager and Sales rep Amy Landry were a pleasure to work with. I have never had a team work so well together to make sure that I left there with the best experience. I went in thinking that I wasnt leaving with a car and in 2 hours I was on my way home with a huge smile on my face in my brand new car. Thank you all for everything you guys did tonight ! Make the drive to LAKESHORE it is worth it!

My experience was great. Every other Kia Dealership in New Orleans gave me the run around and would not return phone calls. They were more concerned on getting the bigger sales. When I came to Lakeshore they took care of me and gave me no problems nor hassle. They were very friends and eager to help me get into the car of my desire.

Amazing experience, we didnt get that pushy salesman approach. We werent pressured to make decisions that we may have regretted, he was very patient with us. Trey Sumner you are truly a class act! P.s Im loving our new Nero 😉😄

Mike and Joffer were the best salesmen I’ve ever met. They took all of my needs into consideration. I ended up with a car I didn’t even know I would like but now I love it!

Ive purchased 5 vehicles from Lakeshore over the years and the experience is always the same. EVERYBODY that works there is great. I purchased a new Kia Soul from John Meyer. The best salesman I have ever dealt with. No pressure in any way to buy from him. 5 star service in everyway!

Lakeshore Kia is the best! Great service, friendly and helpful salesmanship. Lakeshore Kia helped me purchase my first brand new car and made my buying experience amazing. I would definitely recommend purchasing a new vehicle from them.

Unfortunately, this was a stereotypical poor dealership experience. Went in to evaluate a Kia versus some other options I was considering. Salesman was able to provide me with a great deal of information about the vehicle, but it was only after I left and did some research that I discovered almost every fact I was told about the vehicle was inaccurate. They werent even small details... Among several other things, I was told I could get the vehicle with a 6 cylinder engine (not an option) and I was told the transmission was a type that doesnt even exist. If you dont know, thats fine - but dont lie to me.I stated up front that I was early in my research process, but I still got the hard sell What do we have to do to put you in a car today?! At the end I was asked to go back inside so my salesman could get me a brochure for the vehicle I was looking at. Instead of a brochure I was met with a manager who tied me up for ~30 minutes just rambling about things that had nothing to do with the car. I kept trying to get away without being rude, but the manager would not get the hint. It was obvious enough that (I swear to God) the salesman actually emailed me and apologized for the managers behavior. I never did get a brochure!Kia makes some great vehicles, but the experience at this dealer pushed me to look elsewhere. Do your homework and dont trust everything youre told!

My sales person Brittany was so helpful and friendly! They all helped so much and I love my new car. All around great place and great people!

After being frustrated by another dealership in New Orleans, I drove 45 minutes to Lakeshore Kia and I wish I wouldve went there to begin with. I worked with Dustin and he was great! I got the vehicle I wanted, at the price I wanted, and it was so easy and stress-free. They didnt try to pressure me on anything extra and provided excellent customer service. If youre looking to buy a Kia save yourself the aggravation and make this your first stop, it will more than likely be your only stop.

I took my brand new Kia in for a battery warranty and was told they couldn’t cover my battery because they can’t even get their own lot cars covered under warranty. Not sure I needed to know about their internal issues but I do know my warranty covers a new battery.

The salesman was very helpful and his manager explained everything to me in a way that was easy to understand. The Kia I bought was within the kelly blue book range and there auto warranty program has excellent points. My auto insurance agent ranked there lds warranty package as one of the best in the industry. So far I am very pleased with the service I have received.

This dealership is HORRIBLE!!!! Worst experience ever!!!!

We purchased a 2018 Kia Optima at Lakeshore Kia. The entire staff was great and made a sometimes stressful process feel so smooth and easy. Chase Fave and Timmy Gennusa are true professionals and will do anything they can to make sure you are completely comfortable and taken care of from start to finish.

Great car buying experience. Everyone is super friendly and went above and beyond to get me an affordable price. Would highly recommend Lakeshore Kia to anyone who is shopping for a vehicle.

Nice group of people over there they work hard to get my son into a new Kia . note was a little high but he was a 1st time buyer I would recommend them

Great experience buying my WRX here! Dustin was very professional and easy to work with! Painless process and was in and out in 30 min. I highly recommend Lakeshore and Dustin as your salesman.

I had a good experience in buying a KIA from Lakeshore KIA. Michelle and Chris, the salespeople, were very friendly and helpful even when I changed my mind on cars at the end of the sale. I am also very happy with my KIA Soul. Good pickup and handling!! And overall I am a satisfied customer.

I just bought a car from Lakeshore Kia in Slidell. Chris Pounds was excellent from when I walked onto the lot to when I left with my keys in hand. He was courteous, respectful, & had a great sense of humor. He was able to provide the answers and resoures required to be able to get the car I wanted at the price that I needed. I recommend Chris 100% if you are looking to buy a new car at Lakeshore Kia!!

Mr. AJ was great at showing us all of our options for a new vehicle. He literally showed us ten vehicles in one day. Once we had it picked all the personnel that helped us with the paperwork where also hard working and had good people skills

I called Service Manager, Randy, two days ago to make an appointment to have recall work done (fuel tank straps have to be replaced). I never get a call back whenever I leave a message, so I decided to just go in. I arrived at 10 am & explained why I was there and that it was a 45 minute trip each way. Randy said I must have an appointment, even though he verified the straps were in stock. Now I have to get up next week, drive almost an hour to finally get this work done. NOT A HAPPY CAMPER !!

My daughters previous car was totaled. She decided on a 2017 Kia Sportage. Great pricing and fast and friendly service. Our sales rep Kyle Gonzales did an awesome job. Would highly recommend this Kia dealership.

Good salesman(lady) and overall experience. Got a nice truck at a decent price. Would definitely recommend this dealership to friends and family.

A very pleasant and satisfying experience. Our salesman, Randy Sieger, was very professional and courteous. He was very knowledgeable about the vehicle we chose and there was never any pressure, only helpful advice. He went the extra mile to see that we were able to get the car we wanted. He was by our side from the moment we drove in to look until we drove out in our new Kia Sportage. Everyone worked with is to make sure we were satisfied with the final outcome. I would definitely recommend Lakeshore Kia if youre in the market for a new car.

Lakeshore KIA had the Soul + I wanted, at the price I wanted. Louis Cambre provided me with excellent customer service. I had a wonderful buying experience with no issues.

Very friendly people to work with, enjoyed being there and they did what they could to help me get the best price for the car.

Do not buy from this place. They are not nice people after you own the car. The sales manager did come out an apologize for any inconvenience we had an made things right with us

Ive never owned a Kia but friends referred me to a salesperson that they trusted from this dealership who sold them a vehicle. i met with John MeyerHe definitely sold me on a vehicle. Very good honest person. Values your time and money. So unlike the other pushy greedy salespeople I have dealt with. Would buy from this dealership again but only if I get the same salesperson. I love my car!!!

The saleswoman Ashley was good. Marty the manager was helpful but the finance man was horrible. He was rude and impatient. I almost left the office in the middle of signing the paperwork because of his bad attitude.

My expeience at the dealership was good. And I’m so excited about my new car I absolutely love it. Happy I made this choice with the Kia Optima thanks again Mrs. frances for working with me and my family. 👍🏻

Fastest oil change I have gotten...I 🐝 to the one in Metairie and Westbank in was in there 2 or more hrs I was in Lakeshore fo 30 minutes great job guys

John Meyer was a very nice and honest salesman. I recommend asking for him if youre looking to make a purchase at their dealership.

Was given a rando sales person even though I made an appointment. Acted like they couldnt read an email I sent. Didnt match the price they said they could beat.

Thank you Im loving my Kia soul . I had the best experience with you guys at Lakeshore Chrysler. Good service and only took me 3hours to drive away in my brand new Kia.

Had my first experience with these guys on Saturday. They were fantastic! Louis was super friendly and easy to work with. I bought the car Saturday evening. When I got home, I found two dents on rear door. I showed up Monday morning and they repaired the dents in less than 30 minutes without giving me any hassle or grief first. Im taking my mother here next weekend to purchase a Sorrento. I would highly recommend them to anyone I know.

Bought my car In for a check engine light they took good care of me good service department thank u for the good service

Nice waiting room, but it shouldnt take 2 hours to change oil when you have an appointment.

The salesperson was helpful & enthusiastic, as was the financial officer. The purchase of my 2019 Kia Sorento was a very positive experience. Thank you, Sabrina Schenk

Great customer service! I appreciate everything they were willing to do for me.

This is the third Kia weve purchased from them. Great salesman I deal with Timmy hes hands down best salesman I have ever had. Now the service department is another story!!

Absolutely terrible customer service in the service department. Called in to set up an appointment to bring my Kia in and was told they do not have an opening until Feb 30th...THIS DATE DOES NOT EXIST! Then informed me that I should have came back in October that my vehicle probably hasnt been running good since then. Hes more than welcome to pay for my service to be done as I didnt have the money at that time... no need to be rude. So I called Covington and spoke to the super friendly guy named Mike and was able to get my service done on my available off day and was called throughout the day with updates. I actually work at a dealership that does not sell turbo vehicles so our service department cannot work on it and if our service department had this terrible customer service we would not do well at all. I do not recommend getting Kia service done here.

My experience at LAKESHORE KIA was great. I had an awesome salesman Micheal Majoue he walked me though everything.

Fast & friendly service. Thx

I recently purchased a vehicle from Lakeshore Dodge in Slidell. I arrived at the dealership 30 minutes before closing. The sales consultant, Reed Scaglione, was very helpful in trying to help me find a vehicle. When we couldnt find exactly what I wanted on the lot, he and the sales manager, Chase Favre, continued to work 45 minutes after closing time to find me the right car. Ultimately, they traveled over 100 miles to get me the perfect vehicle. I have never experienced such a high level of customer service. From this point on, every vehicle that I and my family purchase will be from Lakeshore.

Cameron was my salesman...He was a great salesman in more ways than one....I in joyed my experience. ...Finance i dont uderstand...my credit score is 645-648 which is good....i know i have bankruptcy on my record....had to file to many bills from hospital and doctors and home care due to cancer removal than got two bad infections....so now i have to be punished for that too......but i will make it.....

Highly recommend lakeshore kia service department the best technician and service adviser

Straight forward people that were able to help me stay within my goal and budget

This process was quick and easy! You guys never cease to impress!

Timmu, Aaron, Mike and Chase were all instrumental in a seemless new car purchase. Would highly recommend Lakeshore Kia.. No BS.. straight up deal. If i hadnt needed to wait on Finance, deal would habe taken 15 minutes or less!! Thanks Guys...

Knowledgeable staff, but processing sale of vehicle took longer than it should have. Too many employees to process one sale.

One of best places to buy a brand new car.

Horrible customer service. They are very pushy and yelled at me because I wasnt willing to pay the outrageous price they wanted on a used car.

I have tried for two weeks to set up an appointment through the service department as I have a recall on my vehicle that needed to be addressed. Every time I get transferred to the service department, no one answers and I receive an answering machine. Ive left no less than three messages. I ended up making an appointment at a different dealership. Their lack of attention to customers will cause them to lose business.

Theses people are great. Very helpful.

Devon was such a plessure to work with! Great experience overall and we winded up buying the same day!

Great, professional staff. Worked with me to get the car I wanted at the price I could afford.

They took care of my needs quick.

Great experience. Fast and efficient.

Typical car dealership. Just be cautious, and ensure everyone is on the same page before signing any papers.

Ask for Randy. Hes awesome.

Poor work ethics and they always break things... Inexperienced technicians.

Car buying was made very easy and enjoyable!

The salespeople dont seem to know what they have in stock. They also dont know much about anything that isnt a brand new Kia. Since I was looking for a used car, it was a waste of time.

Very good experience at dealership in person and over the phone

Doctor Thompson is the best Doctor i have ever very bad .

Service dept is fantastic

Very positive. Very, very positive.

Great customer service.

Very kind service on the phone and with dealing with recalls.

Great everything went well

False advertisement

Very helpful

John Myers