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Discount Tire
19905 Aurora Ave N, Shoreline, WA 98133, United States
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Discount Tire
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Ki
Review №1

These guys always have Superior customer service and a good deal on tires. My go-to tire store. And this branch in Edmonds in particular is my go-to store. And Todd is a superstar!

Kr
Review №2

Just want to shout out to Chris M. at this location! He was an angel. I had just bought a used car and the tires seemed off and I was stressed out. Chriss kindness and helpfulness calmed me immediately. He got my tires sorted, and even helped me learn how to use some functions on my new car! Its SO wonderful these days to experience positive, competent customer service. Thank you, Chris!

Ed
Review №3

The guys at the Shoreline location took really good care of my Chevrolet SS. They used the proper lift points and padded the lift. I didnt have an appointment but the fit me in. Thank you to all the guys at Shoreline Discount tire

ke
Review №4

Barely had to wait more than 20-30m on a busy Saturday morning to get a nail taken out of my tire and patched up. Ive been a big fan of discount tires over some of your other options that feel overpriced. Sure the other places may have more frills but if you want a no mess no fuss basic tire rotation or change this is the place to do it, faster and cheaper

Ra
Review №5

To long wait no service sad.

Ma
Review №6

I had called to see if they can fix my tire and they said yes I got hold up at the pharmacy and took a long time to get there so I drove there and got there 10 minutes to close the assistant manager Matthew burns help me I didn’t want to drive my car with my tire like that I ask to please help me I know it was late and he said yes I want to así he give a very good customer service and care for the customers I really appreciate it definitely come to him to this store when I get my new tires thank you so much !!!He should be the store manager and show the team how to care for customers

Wi
Review №7

Excellent service. They were able to order the exact tires I wanted in a matter of days. (Even if they dont have them available in the site, shoot them a call because they can get pretty much any tire or rim for the best price too) I had new tires put on brand new rims and they did not get a scratch on them. I also had some specific requests and they worked with me on them . If you are particular with your car, this is a good place to go.

Lu
Review №8

Do NOT just try to show up without an appointment. You will be disappointed. BUT, set an appointment and they will do a timely, good job. It looks like all the locations are running with reduced staff, so work with them, and have reasonable expectations. Be nice to people who secure your wheels to your car.

Ka
Review №9

Nice Discount Tires wasnt busy when I went there either so its nice

Sh
Review №10

Thank you Carlos and Chris for helping me. It is 7:20 pm and you two waited for me. I was traveling North and my tire blew up and I have noticeable wires seen in the other tire. It means alot that you two cared enough to wait so I could leave my car in the bay for morning installation.

Ki
Review №11

Help me fix my tire. Amazing and nice people, thank you. I’m going to tell everyone to go here.

T
Review №12

Wow.. I have to say I was surprised by two things.. they employ teens.. which is a huge plus and somewhat rare now.. And the people there are knowledgeable and have great customer service.I had warranty work done from another tire store.. I really just felt like it was driving off.. I had the air check done. Not only was the tire pressure over but all of the tires were different pressure.. Thanks to guys there tires are all back to the same psi..

Cr
Review №13

The guys here are great! They are very knowledgeable and truly want to help you find the best option. I am really thankful for their help and highly recommended going to them for your tire needs. Special shout out to Todd and Patrick for taking good care of me and my car!

Da
Review №14

Exceptional customer service.1. I made a call and confirmed they can do the install.2. Arrived. Fast checkin, transferred tires over from costco to discount tire for the cert3. Chris was incredibly patient, empathetic and got everything setup for me.4. 20 minutes later, drove home on new tires!This is the place. I don’t see myself ever going to Costco tires again. Discount tire is where the Amazon-like customer service is at.

Ch
Review №15

Better to go in from the entrance on 200th, but I went in from Aurora and they just moved my car after I checked in.Chris, the assistant manager, was I spoke with. Super nice and honest (dishonesty is a problem I tend to have at auto places of any kind).Overall had a wonderful experience!

Ch
Review №16

Discount Tire has never failed to help me and my family, whether its new tires at a great price or fixing two different punctures, theyve always come through. Great customer service, terrific warranty and support of their products. Theyve never let us down and well continue to use them. I highly recommend their stores!

Co
Review №17

They did a great job installing my new tires and awesome customer service! Dylan and Chris were a great help and know alot about tires and getting them dialed in correctly👌🤙great warranties as well👍

Je
Review №18

Cheapest, good quality tires, fast and efficient

Kr
Review №19

They helped me with new tires.Great service I didnt even have to get out of the car while they put the tires on. Very happy!

Jo
Review №20

Very friendly atmosphere. Quick and great work.

Ki
Review №21

The auto service wasnt too bad but Carlos the salesperson was impatient and inconsiderate.

Fe
Review №22

Excellent service, good price and work done in a quick but efficient manner.

Pa
Review №23

2nd time Ive used them. 1st time they delivered the wrong tires but they were better. Put them on at ni extra charge. 2nd time they didnt have the tires in stock but they let me know which store had them since I could only get in the next day. In and out quick. Ill be back.

Jo
Review №24

This is a great place for dealing with tires I had not a nail not a screw but a bolt in my tire and they were able to fix it for free and the staff is very friendly

Do
Review №25

Great tire prices. Friendly staff. I went in without an appointment and was out pretty quickly even though they looked busy.

De
Review №26

Great place to buy tires. They always check tire pressure for free and are very efficient. Wouldnt buy tires anyplace else!

Eu
Review №27

Go here at your own peril.After being told to expect a two hour wait to fix a nail puncture, I decided to go elsewhere.Employee THREW my wheel into the back of my car and violently slammed the trunk.Discount Tire, you have forever lost a customer.

Jo
Review №28

Im a long-time client. Always great service.

Br
Review №29

Came this week to get my tires rotated and balanced and I got them done for free. Employees were so friendly and kind. I really appreciated the fast service and how kind they were

Br
Review №30

These guys have great customer service and hooked me up quickly when I blew out a tire.

Me
Review №31

Todd and Chris M. were absolutely amazing. I have had a hellish two weeks trying to get my tire fixed and this team made my whole month. They were fast, nice, engaging, and very conscientious of COVID protocols with my son and I. I cant recommend them enough!

Vi
Review №32

Great price, great customer service, respectful of Covid distancing, in and out with new tires in just over 35 minutes.

Ry
Review №33

These guys were super helpful and super fast. I would recommend them to anyone who owns a car, truck, or suv!

Le
Review №34

Went in to get a puncture fixed. They didnt do it. Instead they want me to buy a new pair. I saw the wear but I believe wear is not the cause of air leaking but a puncture.

Ri
Review №35

Those Guys Did A Excellent Job Putting Tires On My Expedition Very Professional and Hard Working At That Shout Out to Dylan and the Crew Keep Up the Good Work

To
Review №36

Excellent Service - My mechanic recommended them to me.

ja
Review №37

Great place for tires.. Great professional service and customer service. Competitive prices

Jo
Review №38

Everyone at the shop was super friendly, knowledgeable, and attentive. Felt like they actually cared and were trying to solve my issues. Got me in and out in under 45 minutes and gave me options to choose from. Theyll get my business again.

Sa
Review №39

Slow to get me in.Slow to get service.In and out in 4 hours for one tire replacement.I came in for a $55.00 tire listed on their website with free tire replacement and air pressure listed as services, and was charged almost $260 for different tires than I wanted and for the install.Not worth.Do not recommend and will not return.

Al
Review №40

They are killing the tire game. This location especially. I’ll continue recommending them to anyone I know looking for tires.

Da
Review №41

Great place to fix flats and get budget deals without sacrificing on quality.

Mi
Review №42

Great store and service!

Co
Review №43

Knowledgeable and helpful staff. Don’t waste your time searching for a different place to pay the same price for the same product with worse customer service. Shoutout to Josh A. For hooking me up efficiently during a rush.

Se
Review №44

I would give six stars. They had an appointment time on New Years Eve with barely 24 hours notice. I was in and out in an hour. The employees were kind. They restarted the TPMS so I didnt have to go to the dealer. I really appreciate this location!

Bc
Review №45

I wanted to personally thank Patrick and Todd for helping my daughter with her tire purchase. You have earned my trust and business!

Me
Review №46

Got my new sets of tires here and the service was excellent! They were fast and the prices here are the best. Come to this location to get new tires. The team was helpful and professional

Ru
Review №47

Never a complaint here, good service, but need to wait longer than I should just for someone to help you.

Br
Review №48

I would like to speak to the owner of this establishment immediately. This discount tire location has caused damage to my car. I have been back time after time from their mistakes. I am recieving delayed and horrible customer service when I have been very understanding and respectful about the situation. I had my car inspected by my mechanic a week prior to having the new rims and tires installed on my car. There were absolutely no issues until discount tires touched my car.I would not recommend going here until their staff and management have figured out what quality customer service means and learn how to properly install rims and tires on a car.

ir
Review №49

Great prices and service! they are awesome!

Ph
Review №50

Fast and professional service.Its always comfoting when you are presented with service that is professional and detailed. My wifes run flat tires had a puncher in them and we were hoping to get plug and patch.Discount tires recommended that we get our tires replaced as there was wear and balding. The sales team recommendation getting a new set of tires and offered to take care of our care while we waited for the new tires to arrive.

Ja
Review №51

These guys are top shelf! Thats why i keep coming back. Les let me down.

Ja
Review №52

Clean sales room and efficient work.

Bh
Review №53

Very helpful.

Ch
Review №54

No complaints - great service, good record-keeping - and no up-selling or other pressure. Good prices on good tires, and great service for the ones theyve sold.

Br
Review №55

Another great experience!! I would never go anywhere else. Their customer service and prices are the best!

Ky
Review №56

Ive come here a few times and the service was good, but I had to write this review today to discuss prices. My goodness they have greatly escalated the price tires over the last 20 years :( This week I needed 4 new tires for my F150 and they quoted my a whooping 700 dollars for their cheapest set. This was 200 less than Les Scwab and Costco. But when I looked online I was able to buy 4 tires that had a better warranty from Walmart for jus 300 bucks. Walmart installed them for another $75. Since it only costs about 20 bucks to make these tires this still seems too high but at least Walmart was in the ballpark of reasonable. Sorry Discount :(

Pa
Review №57

Exemplary service. In and out in no time despite being busy.

Da
Review №58

They didnt tell me about the $22 per tire installation fee until they were already working on my car and then they didnt fill the tires to the proper level so my tire pressure warning came on when I was on my way home after they closed of the evening so I had to come back to get them filled properly.

Pa
Review №59

Could not have been better. Thanks to Patrick Rader my flat tire situation was effectively handled and he got me on the road. AMAZING CUSTOMER SERVICE !

Su
Review №60

Great customer service, thanks Chris.

Hu
Review №61

Prompt, polite, proficient, professional service from Patrick and crew.

Ia
Review №62

These guys are always friendly and honest. Never once had them push something I didnt need. Super competitive prices.

Ad
Review №63

Good, almost quick service. 👍🏼

Be
Review №64

They found a solution to a difficult situation and saved us a bunch of money in the process. Well definitely be back when we need new tires.

To
Review №65

Fast friendly, best prices around

Mi
Review №66

I have now been in twice in the last year with minor tire issues. Staff is great. No BS, no sales pitches. Highly recommend them and their service.

Da
Review №67

I had a great experience at this location. I had purchased the tires over the phone to be shipped to the store. I was helped directly on arrival for my appointment. They quoted me an hour wait and that was exactly what it took. Michael was the person who helped me and he was super friendly and able to answer all my questions. I am very happy with the tires and the service I received.

Ch
Review №68

Super fast service! Amazing price and killer selection. All staff are extremely knowledgeable as well and will help you make an informed decision.

Ke
Review №69

Discount tire has never let me down even while on vacation clear across the country in Florida with a rental car that had a nail in the tire. They took care of it quickly at no charge. Thanks again.

Do
Review №70

Fast & efficient

Ka
Review №71

Air check was convenient.

Ci
Review №72

Micheal just saved me $300 told me I dont need new tires!! I do have a slow leak and so they are going to see if they can fix it and it might be free. Other wise I might have to get 2 new tires. I know that I will come back here when I do need tiresVery trustworthy!!

Al
Review №73

Such nice staff here. Brought my vehicle in with a flat thinking I needed a new tire, but they patched it up and sent me on my way. Exceptional service! I will come back here for my wheel and tire needs.

Bi
Review №74

Get your tires here!

Dr
Review №75

Really great service over the years but this time, we had a really rude employee drive up in his big white Chevy and tell us that we need to park our vehicle and wait when the guy inside said to pull in and get air refilled. I hope hes not a manager or something cause he was a jerk

Jo
Review №76

Work at local car dealership and our guys could not fix tire pressure monitor issue. My service adviser suggested going here and they found a nail. They were very busy but still made time for something that pays nothing. Will be back to buy my tires again from here. Great customer service

c
Review №77

Great staff, always honest about everything. I have seen plenty of opportunities to take advantage of someone but they did not. Just last night somebody had a major safety issue with a blown ball joint. They could have changed her tires and taken her money but they didnt. Instead they told her what was wrong and how to get it fixed after urging her not to drive it.A+

Le
Review №78

I use Discount Tire for all of my cars. This one is great. Good customer service and usually done before they estimate. Will be going back again.

K
Review №79

Great team here. Fast easy process and no high pressure to upgrade. Just right tires for your budget.

Du
Review №80

I am an African American women. I stopped by this shop with the intention of purchasing 8 tires. I stood in line that was moving fine until I was in front. There were two white males working the desk. The one on the right served the woman ahead of me. The one on the left looked at me and went to the garage. He returned, looked at me and asked if anyone was waiting with a car ready. He served two white males. He looked at me again then answered the phone. He got off the phone and looked at me then went to the garage again. He came back and picked up the phone. I turned to the guy behind me, one of 3 others behind me waiting, and I said thats it for me. I then said to him I dont think anyone will be served as long as I am in front of the line. I left angry but a little amused as I really needed 8 tires and a wheel that day and just needed assistance. I have told my story to some of my colleagues at Shoreline Community College and recommended that they never go there. I wont. This occurred around 4pm, Saturday December 2. Still need 8 tires and a wheel but will be purchasing them elsewhere. If there was a no-star option I would choose it.

Ed
Review №81

Ive been a customer for some time now and Discount Tires always performs to get the job done. Their focus is to please, to meet your needs and although sometimes they falter during busy times (which appears to be constant), they come through to make it right.I had a few issues w/ my wheel purchases and things just didnt happen the way they should, unfortunately, but we resolved it. They will work with you and they genuinely want happy customers.

An
Review №82

These guys are fantastic!! Amazing service. They will always make sure that the customer gets the best and safest tire for their car!! Chris and Mike, you guys are awesome!!

Gu
Review №83

I think these guys are good. They have great prices but anotherMajor tire store that Ive always dealt with before match their quote so I went with them out of loyalty. But without discount tire I would have paid more. So its bittersweet I want to give discount tire great marks but I actually went with someone else. One thing is discount tire doesnt do alignments which was kind of the deciding factor.

Se
Review №84

They are okay. The good: They do he job quick. Cons: They charge you $50 a tire to put them on your car if you dont buy them from them. Also can be a little condescending when you ask questions. Sorry I didnt study tires in College.—-Update: I went to get tires this week, a few years after my original review. Everyone was super nice and really seemed to care about proving great customer service. I could order and schedule online, it was super easy. I will now always come back to get tires from them.

Ai
Review №85

Love the staff here. Very humble honest and respectful young men.they seem to retain their employees and I keep going back too. I can never beat the price/value there.

Li
Review №86

When I had low air pressure they quickly added air. When I realized I had ran over a screw they checked it out and fixed it efficiently and FREEthe customer service was some of the best i ever had. Will definitely go there with any tire needs!!!! Thanks Discount Tire

Er
Review №87

Got me in and back out in 1/2 the time I thought it would take. Ive been going here for 20 years and well be going at least another 30!

Jo
Review №88

They are the best! Great customer service!

Jo
Review №89

Courteous and quick staff. They always take good care of me when I take my car there. They listen to my problem and provide a solution quickly. Often, its a free air fill up or tire seal and Im on my way.

Ca
Review №90

I get my tires changed twice a year, once to get on snow tires, then again to get my regular tires put back on. Ive used this particular location for about a decade now. They are always polite, quick, and do good work for a good price. The lounge could use an upgrade, but I usually dont spend much time in there so I dont mind much. Thanks for all your hard work!

Dw
Review №91

Have been going to Discount Tire for years... Good value and service. Most often service has been friendly. However, last time I was there the counter guy that helped was in need of some personality training - Made me feel like I was bothering him. Otherwise, I like this place and will go back.

Ch
Review №92

These guys are awesome they have the best customer service and best prices on tires. After my third flat tire this month my last visit was with a damaged side wall thankful the tire was still under warranty and I paid minimum for a replacement and it was ready when they said it would be thanks. Appreciate you guys.

Ef
Review №93

One of us recently purchased 4 Blizzak snow tires for their Subaru Outback from Discount Tire in Shoreline. The next day, the two left side tires were completely flat, after being driven directly to the owners garage, just 3 miles from the store. To their credit, Discount Tire commissioned a flatbed tow truck, brought the car back to Discount, the next morning. Then, removed all 4 tires from the rims, inspected the tires for damage and remedied the faulty valve installations which were the cause of the problem. Discount also gave a substantial credit for the problem. Discount admitted their error, and completely addressed the problem at their cost as well as providing a credit. We could not have asked for a better experience; given the issue.

Ke
Review №94

Very Covid precautions. Fast, friendly service.

Da
Review №95

Ive been getting my tires here for about 15 years, and for multiple cars over that time. I cant say enough good things about them. A number of years ago, my wife got a flat while driving up Aurora in the dark rain of a winter evening with the kids in the car. She called them, and they stayed open until she limped in, and got things done. Yesterday I went in for a routine thing, and they found two issues: one of which they fixed for me with no cost, and with my greatest appreciation. The other was an issue that needed a mechanic, and was important enough that I was able to get it in to my mechanic to get fixed this morning. A loyal customer due to years of exemplary service - thank you!

Sh
Review №96

Fantastic service!! The young man who checked my tires was professional, pleasant and enjoyable to conversate with. Thanks a million again from California

Er
Review №97

Great professional crew

Ji
Review №98

You know, Ive been buying tires from these guys for years. Today I picked up a nail while driving around and was able to limp in to get it fixed. It was late, they were slammed, and yet they got me in, fixed me up and sent me happily down the road...again. Good job guys. Thats why I keep coming back.

Sa
Review №99

Fantastic service! Great price on my set of new tires! I was looking around for the best price on tires and they were the best. Thanks for your help. Zach Fox.

Ni
Review №100

Dont bother stopping at the location in Lynnwood, WA. Your better to just go to Shoreline, WA. The staff in Lynnwood are unfriendly and unhelpful. I went yesterday for help with a tire and the sent me on my way, did not help, and failed to tell me how unsafe my issue was after they looked at it. The Shoreline, WA location; however has angels for staff!! Thank heavens the Shoreline location, even though they were swamped, made the time to help me to make sure my family was safe. Thank you John J. and Matt B. at the Shoreline store for taking the time, working late, and being willing to help. I cant tell you how much we appreciate your help!!!

Information
63 Photos
100 Comments
4.5 Rating
  • Address:19905 Aurora Ave N, Shoreline, WA 98133, United States
  • Site:https://discounttire.com/store/wa/shoreline/s/1698?y_source=1_NjI4MTIyLTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 206-542-3504
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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