user
Newton Nissan South
2801 US Highway 231 North, Shelbyville, TN 37160, United States
Appearance
Newton Nissan South
Comments
De
Review №1

Everyone at Newton Nissan are great. They treat you like family and and they provided me with great customer service. I would highly recommend anyone to go check them out you won’t be disappointed. They do everything they can to get you in the right vehicle for your needs. Thank you Newton Nissan! Ask for Elizabeth she’s amazing! Thanks for the 2021 Nissan Versa SR 40mpg is nice!

Je
Review №2

I had a great experience with Elizabeth. She and Matt made it an easy experience.

Am
Review №3

Nicole was amazing! She made sure everything was done that I asked and made sure to let me know when my car was finished. She is one of the reasons I drive 45 minutes to get my car serviced.

As
Review №4

The Newton team made it a quick and easy buying process. Great customer service provided by both Blake and Dan!

Ge
Review №5

Great team. Everyone we dealt with was extremely helpful and forthright. Matt was easily the most personable salesperson we met throughout the whole ordeal of car-shopping. I hate the whole process, so its a relief to find some folks who make it easy. Glad I ended up purchasing here.

Ka
Review №6

I was there for a regular oil change. (My car is new so this was only my 2nd time.) The people are amazing!!! Always so friendly. They explain what they done and how everything looked. I also over heard other conversations between employees and customers.....SUPER nice staff!!!

Li
Review №7

Your sales associate Peyton did a outstanding job.

Bo
Review №8

I didn’t have a scheduled appointment but got my vehicle worked in and the work was done in a very timely manner. I was well pleased about not having a long wait.

Me
Review №9

We had a great experience with the purchase of our new Murano! Our salesperson, Topher, was very knowledgeable and forthcoming with all the information we needed to know about the many features of their vehicles and the purchasing process in general. The entire friendly staff worked well together to make this an enjoyable experience! Thank you so much!!

Na
Review №10

Micheal in service was amazing. Answered all of my questions about the differences in tires and stuff. He was very honest with me about what needed to done now and what could be done at a later date WHICH I appreciated more than he will ever know.

Jo
Review №11

I had the most wonderful car shopping experience at Newton South. This dealership has the best prices and additional perks (like oil changes and tire rotations with purchase) that made my decision very easy. I have bought cars all my life and this was by far the easiest. Huge thanks to Salesperson, Luis and Sales Manager, Tim for their help and making this best car buying experience. BUY FROM THEM!

nt
Review №12

Everything was fine, EXCEPT for the video playing on the TV in the waiting room.It was a go-pro style mountain bike race video. About 30 minutes of wind noise and other sounds the bicyclist would hear.It was irritating at best.The visual part was ok and it could be ignored if not interested, but the sound could not be ignored.Not a pleasant atmosphere for those of us held captive until our service was complete. Let me add that I have a knee injury that prevented me from moving around a lot and there were not many places to sit out of hearing range of that TV.I would rather.listen to commercials than that video.

Me
Review №13

I worked with Ron on closing the deal on my 2021 Rogue Sport. Topher and the other staff members were absolutely wonderful as well. Everyone was helpful and friendly to me and my 5 year old daughter that accompanied me. Ron kept her occupied while I cleaned out my old car and other staff stopped by to drop off fruit snacks while Topher kept her occupied with a coloring book. That made it easy and less stressful not having to worry about her when working out purchasing the vehicle and signing all of the paperwork! We had a great overall buying experience here! 10/10, Highly recommend

Ca
Review №14

My wife and I purchased a Toyota Camry from Chris M. and love our car! Chris was very helpful in guiding us towards the right car. We were on a time crunch and a budget so we appreciate their hospitality! We will definitely recommend Newton Nissan South to our friends!

am
Review №15

First off Adam, Salesman was excellent. He was very thorough and patient. We are a straight forward no haggle type shopper and he took that in stride. He was willing to work with us on our requests. Now, he wanted to introduce us to his sales manager which was fine but his sales manager was an absolute jerk. He wouldnt work with us at all. He wanted our personal data added to system to even speak with us regarding final cost which we had explained to Adam wasnt going to happen. He then told us since we wouldnt comply the cost for us was sticker plus all the fees associated with. We politely told Adam thank you and left. If you want a great salesman ask for Adam. If you want a no hassle process go somewhere else.

Jo
Review №16

There was a young man named Matt Carmen who sold us our Rogue...Top notch salesman...Asked us what we were looking for and took us straight there...Showed us different models when we asked....Not once did we feel any pressure from Matt....He really deserves the SALESMAN AWARD FOR THE MONTH...One thing for sure, everyone there at Newton were so very kind and made you feel like family....I truly mean that....God Bless each and everyone of them.

Ni
Review №17

Excellent experience with service department having warranty work done. Michael and the techs that worked on my vehicle are skilled and courteous.

Ja
Review №18

Very friendly people, found me exactly what I wanted! Topher was very helpful.

Be
Review №19

Nick and Alex were great to work with. They made working with us on buying and making us happy worth it all.

Ta
Review №20

Purchased a new Nissan Armada several months ago. Recently had a routine oil change, tire rotation as well as having some minor issues fixed. I was able to call and get an appointment in a few days and had the service and repairs fixed within a few hours. Waiting area and restrooms are clean, several different options for seating as well as snacks and water/coffee, free WiFi, charging areas for electronics.

Le
Review №21

Peyton S was absolutely amazing! He made sure that I had everything I wanted in my vehicle and more!

Pa
Review №22

My family & I have been getting cars from Nissan for a long time. Here recently though, I had my first negative experience. I’ve been thinking about trading my car, so of course, I went to them first, seeing what they’d offer for it.Now, they’d been advertising on FB that they were giving $2,000 over KBB estimates & since KBB said mine was worth about $16,000, at the time, I was excited to hear about this. They messaged me, offering $14,000. However, when I made a trip to the dealership, they brought out the paperwork with about $13,000 on it for the trade. Long story short, we basically had to argue with them about not only their false advertising, but the fact that they didn’t want to give us the, in my opinion, low $14,000 they initially offered.They kept saying car values change constantly, blah blah blah, but when you claim to offer $2,000 over KBB, that’s what people expect. Period. Later on, I went on the Nissan website, using THEIR OWN appraisal tool & it said mine was worth $15,500-16,000 as well.As if all this back & forth, lowballing, false advertisement wasn’t bad enough, they never even mentioned that the $14,000 offer was for my car as is, unseen…. They wasted days of my time when they could’ve just said that from the get go. So they just wanted to stick to that number, instead of simply saying, “just stop by one day & we’ll get a better appraisal done for you.” Even when I did though, they kept trying to find reasons not to give me what my car was worth.I’m done. After all these years & all this time, this one horrible experience was enough to make me never go back.By the way, KBB says my car is now worth $18,000 & I got an offer from carmax for $18,200. Don’t just accept whatever a dealership tells you. I’ll probably sell it & get a beautiful Mazda! :)

Me
Review №23

Our salesperson Josh is the best ever!! He took time to work with me and my husband. He took extra time to set our car up with our phones, because we couldnt have done it ourselves. He explained all of our features and we loved him so much we sent our granddaughter to go see him.

Ma
Review №24

My introduction to Newton Nissan South began with Chris Milliken in internet sales. The progression from that initial interaction to the purchase of my 2021 Titan Platinum Reserve was completely seamless. Chris was very professional, courteous, knowledgeable and easy to talk to. He is a great asset for NNS. We will most likely return to buy my wife a new SUV.

Ly
Review №25

Loved the atmosphere of Newton Nissan. They are the best by far. They are upfront with their specials and very courteous. Finance Department is the best and are good at what they do. This was my second purchase from Newton Nissan and the experience what excellent. My sales rep was the best Chris M

gi
Review №26

Markis Williams was my salesman and he did an excellent job. My only complaint is I paid cash for the vehicle and the sales manager sort of made me feel like I was being punished for not financing.

Ma
Review №27

Adam was our sales guy he was wonderful, he made sure all the features of the car was explained he took his time and did not rush me. He was honest and very professional and had a great personality. They made sure my payments would not break my bank and I also got the car I wanted. The Sentra I wanted was at Newton Gallatin and was waiting there the day I got there so I got to drive off in it .I recommend him and this dealership to anyone ! Go see Adam!

Lo
Review №28

Everyone was very friendly and respectful. Markis, Paul, and Chris were amazing to work with and very knowledgeable. They all made this car buying experience enjoyable. We’ll definitely be back!!

Oa
Review №29

It was a really good experience and I was greeted by a sales person named Catherine . She was really courteous. She really had a lot of knowledge about the Nissan Rouge. Catherine showed me the features of the SUV. She did a great job getting things together for the purchase of my new car. She stayed exta time so that we could finish the transaction that night. She also did a follow up call and has offered any assistance I may need with the features of my new Rogue.

Ma
Review №30

The entire process was smooth and hassle free.

ra
Review №31

This Nissan dealership has it all together, very good deals and no BS.The staff and especially Peyton S. was on top of everything very friendly and professional and had all the answers and more. He was great to work with and when the time comes will work with him again.This is the third vehicle we have bought from here and will always come back. THANKS Randy and Annis.

VD
Review №32

Purchasing a truck at Newton Nissan South was by far the best buying experience I have ever had. They are true professionals! Fair, honest, and friendly. Thank you.

me
Review №33

I felt like I was the only customer the minute I walked into the doors! Everyone was courteous and I didn’t get left hanging around waiting or having to ask for assistance. I was escorted to the lady I had made an appointment with (Elizabeth). When we test drove the Altima I was convinced I’d found the car I wanted. Everyone there answered every question I had with expertise and even made suggestions and pointed out features I didn’t think about asking. I left with my dream car and was in love at first sight of this beauty!!! A Nissan Altima SR Sunset Drift!! I’m still smiling and this sale was on 3/31/21!! I am very pleased with this service and the follow up communication I’ve received from them!!!

Ja
Review №34

Mark is the best salesman ever! He always makes sure I am taken care of. And Joseph is amazing in finance.

ca
Review №35

It was awesome just waited a little longer then expected.

Ti
Review №36

Very friendly, fast and gave me there full attention, took me through the full process and walked me around the service area, and by far gave a great deal that I was not expecting. Awesome thanks to everyone that helped me. Paul, Elizabeth, chris..

Ch
Review №37

We (mom and me) went to buy a new 2020 Altima. The experience was terrific. The sales people were very professional and respectful of Moms needs. They took excellent care of her. She is 75+ years old, and very particular but fragile. The staff was certainly skilled in this area and this was very appreciated by myself and my mother.They went above and beyond to make her very comfortable and that was certainly a plus. She loves the car and loved the purchase experience. Thank you, Newton Nissan South!!

Ch
Review №38

Adam Thrasher was so amazing! He answered all my questions and didn’t give me the runaround! Great dude

Ri
Review №39

Recently purchased a used car, Luis the salesperson was very personable &I was pleased with working with him. Dan, the Sales Mgr & other personnelwere great to work with also.

Al
Review №40

Peyton and Joseph were very helpful,. The process was easy and quick

Va
Review №41

Sales representatives are incredibly nice and friendly. Very patient and assisting. I recommend Blake Jones as the one of the best and friendliest sales representatives.

Ch
Review №42

We came in looking for a Titan. After talking with Don about our wants and looking at a few he went back to get some keys. There was one by the building that had aftermarket work done and we decided that was the one we wanted so we started walking back. About halfway we noticed the truck coming our way. Don got out and said based on what yall told me this is the truck you need. He listened to us and knew before we did.

Mi
Review №43

We love this dealership! We just purchased our second Armada from them! They were able to find the exact model that we wanted and the transaction was seamless and very quick! I have recommended our friends and family to use Newton Nissan South when they purchase a Nissan! Thanks!!!

Ro
Review №44

I had a great experience! Joshua my service advisor took great care of me! My coupon was left off my last visit (it wasnt his fault as he wasnt there) & after calling & emailing the dealership with no response I just decided to wait until my next service visit! Joshua took it off with no problem & got me in & out pretty quickly! The service guys are great there & always do a great job!

Ja
Review №45

Only reason ill return is that we have a warranty with you all. Nicole in service has been beyond wonderful to us, but we are equally upset and disheartened with our purchase. Since November, our Pathfinder has been in to get worked on no less than 6 times; why are we paying for something that requires this amount of maintenance? We are purchasing another vehicle this Summer, but will not be coming to Newton for it. Very disappointed and will be steering others away from your dealership.Edit: Brought it in AGAIN......transmission....AGAIN. I expect this to be the last time, but am not hopeful. Fortunately, my Fords run better.

Em
Review №46

Matthew was absolutely amazing!! I didn’t feel pressured or pushed to purchase a vehicle. I have told all my friends and family about the phenomenal service/experience I had. I most definitely will be doing business with them in the future.

An
Review №47

Drove in from Nashville, it was worth the drive! Everyone were exceptionally nice went above and beyond what I expected, especially Mr. Ron Golden and a young lady by the name of Michelle who assisted with the financing of my vehicle. Ask for him when you go in to purchase your next vehicle.

Ji
Review №48

My family has purchased multiple vehicles at Newton Nissan and the customer service is outstanding! The car buying experience and their service department have kept us coming back for the last 20 years!

Mo
Review №49

Bought my first brand New Car here and it was the best car shopping experience Ive ever had!!!!

Pa
Review №50

Don was awesome. Don was very knowledgeable and answered all my questions and he was fabulous.

Er
Review №51

We returned to Newton Nissan South to buy a car after having a great buying-experience in 2019. Matthew Sharpton made us feel completely comfortable with our purchase and we will return to see him for any future car purchases.

Ke
Review №52

If anyone reads reviews please read this. Me and my husband wanted a certain used truck at a Newton dealership. We arrived to another New vehicle in front for us to look at not the one we wanted, was told we could probably get the new one around the same price as the used we wanted. Ok, I understand they trying to sell the newer ones but I didn’t understand why they didn’t bring the used one up also. We go inside and we’re taken to his office and he proceeds to tell us about the new vehicle, I’m confused so he leaves to get the numbers for us to see. New one was in the 60s to finance, the used vehicle we wanted was 26 thousand. Now keep in mind I’m trading so I have negative to make up for, which I was prepared for. Still confused I asked what was wrong with us getting the used truck that is the one we wanted. He got up and said he will go get the numbers. Came back with the paper for it and showed us the best they could do, I would have to put down 13 thousand, payment 502 he said now I know that’s out of the question flipped it over and slid it out of the way and pulled the new one back over. We said we can’t afford the new one and we apologized for wasting his time and stood up to leave, he sat in his chair the whole time never said a word to our apology or us leaving his office just sat there staring at us. I was so relieved to leave that uncomfortable place, I cried when we got to the car from his attitude, Demeanor, and how we were treated. I left went straight to Newton Nissan South still crying went straight to Luis Jimenez, he helped me get into a vehicle once and I remembered how great he was. I told him we will just look for something there, Luis informed me they could bring the truck there and do the sale. Luis then proceeded to Tim Green a sales manager and told him what happened and he came to personally assure me I would be treated with respect and they would do everything they can to get me in the used vehicle we wanted to begin with, as Tim is doing his job I told Luis we have not even got to see the vehicle in person yet. Luis was shocked and jumped up and said he would take care of that, he went to the other dealership and got the truck and brought it to us to test drive and finally see in person. It was exactly what we wanted, they took it back had it inspected cleaned and a tank of gas while we waited for Tim to get us numbers. The feeling of happiness that they were getting the truck ready for us, the confidence they had in us that we were driving away in the truck we wanted was GREAT! Tim come back with the numbers I needed 10 thousand down my gap from previous vehicle refunded 1 thousand so I needed 9 thousand down and my payment was 503. They didn’t dismiss me and try to put me in a new vehicle, they asked how you want to proceed, I ran to the bank and got a cashiers check is how I proceeded. Luis Jimenez and Tim Green showed me the upmost respect and help and did their jobs the way it should be done. They didn’t judge us and dismiss us. We got the truck we wanted and ONLY because of Luis Jimenez and Tim Green at Newton Nissan South!!

Ta
Review №53

We were greeted by Mr. Josh Templeton. On that particular day it was extremely hot, however he was extremely patient and very informative. No matter how many vehicles we wanted to see he did not have a problem showing us. I really appreciate him taking the time to go over every feature of the vehicle that we ultimately decided to purchase. We have a dealership closer to our home, however we chose to return to this particular dealership to purchase a vehicle because of the great interaction.Thank you and keep up the great work.

Ca
Review №54

Had an amazing experience! Dalton Barry went above and beyond. We are so happy with our purchase. - The Bird Family

Ta
Review №55

They did my tire rotation,oil change, and then vacuumed & washed my vehicle. Great job!! Thanks for getting me road ready for travels.

Se
Review №56

It was really great experience and mark was a great dealer! And all the manners was really nice gave me a great deal Im very happy with my car

Dy
Review №57

This place was fantastic! Great service! The sales team really work with you!

Me
Review №58

Peyton was excellent! Very knowledgeable and helpful! Go see him at Newton Nissan South if you’re in the market for a new vehicle!!

Be
Review №59

Had a very good experience!! The prices and buying process was very good. I highly recommend anyone looking for a vehicle to start shopping here. From the sales to the financing everyone was kind and professional!

PH
Review №60

Nicole was very helpful and service was done promptly

wi
Review №61

Friendly,knowledgeable, no pressure to buy. Family oriented staff

De
Review №62

Elizabeth Daniels was a great salesperson. She listened to what our car buying needs were, was patient and provided outstanding customer service! We will defiantly refer her and Newton Nissan to our family and friends for there car buying needs as well!! Thank you Elizabeth and Newton Nissan!!!Dean and Danell Nicholson

ke
Review №63

Tyler was awesome, very friendly and efficient

Da
Review №64

They did something to my car to make it out of line.

Ta
Review №65

I had never bought a vehicle through a dealership before, and I have been working on bringing my credit score up. I had been seeing ads on Facebook for specials at Newton Nissan South, and this month I gave it a shot. I knew I wanted a Pathfinder or something close to it. I have 2 used Nissan vehicles, and used to work in their call center a long time ago, so I am very familiar with the brand and how they strive for excellence in sales, service, and care for their customers. A text within 24 hours of confirmation of my appointment to let me know who to ask for helped me not feel like I would wait around for a long time and the conversation ended with I will try my best!When I arrived and asked for my sales associate, Elizabeth Daniels, she came to greet me and we sat down to discuss what I was wanting and I provided my papers to see about approval. She then picked out a vehicle based upon what I really wanted (3 row seating, heated seats, any color except yellow and red), and I was surprised with the amount of features and how new the vehicle was (2018 Infiniti QX60). Elizabeth was so friendly and identified with me the whole visit, it felt like I had a friend. Remember, I have rough credit, and I was almost betting about being denied. After the road trip, she went to the finance department and provided all the paperwork they needed to get approval... and she came back with the biggest smile on her face! We worked out the details and I got approved!! I had a schedule to keep that evening, so she made sure that I could try to keep from being too late and took care of details as I waited. Once I signed the agreement, she waited for me and expressed her happiness, which was very genuine. She even called me 2 days later, making sure that I was satisfied and that my children were enjoying our new vehicle as well. She is DEFINITELY a wonderful person and she loves helping out her customers!!Thank you Newton Nissan South for the wonderful experience and for doing everything you could to get me financed!! I definitely will send people your way and Ill get another vehicle from you when Im ready to trade up my Titan!!

Ho
Review №66

Dan G and Luis made the buying process super easy and accommodating! Very happy with my purchase and highly recommend Newton!

Za
Review №67

Adam Trasher was very knowledgeable and fun to work with. He listened to what I wanted and worked with me. Everyone I met from the receptionist to service were all kind and seemed genuine.

Ar
Review №68

I was expecting to be there for at least 3 hours, but it took way less than that.

Ke
Review №69

Don Skebo is the best! We have purchased many vehicles from him. He always makes the experience very pleasant. Always helpful and he even delivered a vehicle to us a few years ago. We would not trade with any other salesman. We just can’t say enough good things about him. Always pleased !!!!

Su
Review №70

We were dreading having to deal with another dealership, but Newton Nissan South made our experience rewarding and pleasant! Catherine Wheeler did an awesome job! Thank you Catherine :)

Ch
Review №71

It took some serious convincing by the salesman Josh Templeton to get me into this dealership. I had a terrible experience some years ago. I am so incredible happy he got me in. I am so pleased with my 2020 Nissan Rogue and I will most definitely do business with this dealership in the future! It was the easiest vehicle purchase ever!

ch
Review №72

I came in to have my oil changed before I headed out of town and experienced some issues with some coming from the rear of my vehicle when I returned back to service department they said it was too much oil. They did fix the error but I felt as it should never have happened.

Ke
Review №73

My experience was amazing. I went in knowing almost exactly what I wanted. The process took a little longer than expected but overall I had an amazing experience buying my first new car! Thanks to Blake Jones and Paul Welker!

GO
Review №74

Big ups to Don Skebo a true salesman and peoples person. The walk through to chosing my sentra was simple straight forward, looking forward purchasing the nissan NV and the deals hell offer me!

je
Review №75

Very nice place and helpful people

Ra
Review №76

I worked with Luis Jimeniz. He was very helpful and so courteous. I was very pleased with my experience 10/10

Br
Review №77

Im in NM and my wife is in VA and we found what we hoped was our dream car in Shelbyville TN! Purchasing a car sight unseen is a nerve wracking experience but the Newton team came through for us - standard maintenance + a recall service and then a great detailing and lots of pictures and questions answered and we did the transaction with confidence that the car was all they said. The car was shipped to VA on a Sunday and delivered the next day by a nice driver in great condition. The car is beautiful, The Wife is happy and I am happy. Jessica & Kylie were a good team. Very well done Newton Nissan South!

Gr
Review №78

It was great! Matthew was an awesome guy.

An
Review №79

We bought Nissan Kicks 2020! We Love it and want to Thank all the Staff, Management, Sales, Finance, all down to the car wash. Excellent service!We were so please how everybody was so helpful and explained everything. We even had dessert coffee and felt so wonderful to be eased with everything. I recommend Nissan South! They will get you the car you Want! Love our Car!

Mi
Review №80

Service for my diesel truck was good, just shocked at the added $40 shop supplies charge.

ma
Review №81

Salesman Matt is a true asset to your organization! Hard to find people that will work and nearly impossible to find a gentleman like Matt. Customer service is dying in this country however NOT AT Newton Nissan South, nothing but PERFECTION!

St
Review №82

We recently purchased a new Pathfinder. After visiting our local Nissan dealership and leaving unsatisfied, we received an email from Josh T. at Newton South the following day. After speaking with Josh and Tori through a few calls and emails we felt like they were wanting to make the deal. We made the 1 hour and 15 minute drive and couldn’t have been more satisfied with our experience. Josh, Tori, and Michelle were awesome! Very professional group of people. We enjoyed the experience and most of all, we love our new Pathfinder. I will definitely recommend the team at Newton South.

Ni
Review №83

Chris was very helpful, friendly, and knowledgeable. Michelle also took time to explain the additional warranty options to me.

mi
Review №84

They made me feel very welcome Elizabeth was awesome helped to make it into a car where I had a hard situation had to get out of my previous loan I couldn’t have asked for better customer service I have been to quite a few other places and was turned away I appreciate everything you’ve done and I definitely will be back

Br
Review №85

It was great I left with a new car

JZ
Review №86

Drive the extra 20 minutes to Murfreesboro or literally anywhere else. I was given an appointment time and showed one vehicle in my price range but pressed to get something outside of my price range. 2 hours of my time was wasted. I went to Murfreesboro and had a wonderful, hastle free experience and have a beautiful new vehicle.

Ch
Review №87

Dave, Rebecca and the entire service department has been great addressing issues with my vehicle. They are always professional, courteous and helpful advising the best way to approach a problem. This includes making sure my truck is taken In on time and a loaner provided if it could take several hours to fix (which rarely occurs). They are the reason, we keep going back to Newton Nissan South for purchasing our vehicles (startled searching for #5 this week). Highly recommend this organization and exceptional team.

Mi
Review №88

Great car buying experience. Nice and smooth, and fast. Will be back in the spring. Thanks

La
Review №89

Always a pleasure to do business with this dealer and our salesman, Matthew Sharpton!!! Everyone was friendly and helpful with absolutely no pressure from anyone. This was our 3rd purchase with this dealer and salesman and we will definitely be back!!!

jo
Review №90

Chris Millen went above and beyond in every aspect! Highly recommend him.Josh in service Dept made me feel very welcomed and valued. Top notch staff

Me
Review №91

Sales guy (Joseph Nichols) went way above & beyond to over-deliver. We are very happy with purchase & experience. First, he sent a video of the car we were interested in, which was a nice touch. Then when the first car fell through due to an accident, he was able replace it with newer model at a good price (even letting us choose the color we wanted out of 3 cars). Then, he personally delivered it directly to the house, which was many miles away. Very good communication throughout process. Would highly recommend!!

cl
Review №92

Scheduled an appointment in advanced to get my first free oil change. Drove an hour to get there only to find out it would be a 2 - 3 hour wait due to several employees calling out. I wasnt notified in advance of the excessive wait by any of the workers, and was even asked if I could come back at a later time after driving an hour to get there! I then requested a schedule change for the following week at noon with one of the service tech. Today I called to see if I could change my time to an earlier time, and the lady I spoke with couldnt even find my reservation! That is unacceptable, and highly dissatisfied with their service!!

he
Review №93

These people are crooks. They cost me 3,000 dollars on a 2017 nissan titan. They told me i paid for a package to get oil changes and filters for a year and some other things but come to find out they cant do that and they told me i was wrong and there is nothing they could do for me. The sales manager isnt very smart nor seems to care about customer service.

Al
Review №94

Best place to buy a car, hands down. Chris Miller, Ron Golden, and Mark MacDonald are all wonderful. The financial department is top notch as well. My family and I have bought multiple cars from this dealership, had service work done, etc. and have had a pleasant experience each time. Kindness and respect go a long way in my book, and the above mentioned do a great job at both.

Ho
Review №95

Catherine was an awesome salesperson! Made the experience easy! Awesome job!

Re
Review №96

Elizabeth was great. No high pressure tactics. Gave us all the time in the world to look over the truck and answered any questions we had. Very pleasant experience

Da
Review №97

Elizabeth was great. Very patient, knowledgeable, and great demeanor. And I love my new 2020 Rogue.

Ka
Review №98

Joel Marks will definitely pull you through he keeps his word 100%....and the paperwork already completed all u gotta do is signed your signatures on the dotted lines...

Pa
Review №99

We had a very pleasant experience. Jeremy was very knowledgeable and professional about the transaction. We will certainly recommend and use your dealership again. Thanks for the wonderful new car experience and all the helpful advice.

Ge
Review №100

They made everything easy made my decision more comfortable and they are great to work with definitely recommend

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2801 US Highway 231 North, Shelbyville, TN 37160, United States
  • Site:https://newtonnissansouth.com/?utm_campaign=google_my_business&utm_medium=organic&utm_source=google
  • Phone:+1 931-536-3118
Categories
  • Nissan dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Electric vehicle charging station
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations