It had just what I needed I was glad that I could install it myself π€
Well, today I went to this store to buy a parts for my car and I knew advance auto they match price with any auto parts store near by, so I went in to the cash register and asked, hi sir do you match price, he answered nooo!! I was oh maybe this new rules! I went back to my car went online checked advance auto website they still do the matching price I went back in talked to the same man and I told him sir I just read on advance website you guys still matching price he told my manger told not to!!! And he ask tell me what you wanna match, I told him what I needed and I have the Napa price on my phone, he asked me what their price I told him the price he said Iβm not gonna do it go Napa and buy what you needed!! I told him if they open now I wonβt wasted my time and come here but they closed! He said go tomorrow!! He didnβt even look on the price, he just asked!!I didnβt wanna make it a big deal and call the corporate and complained.. that was very unprofessional!!
Was able to get the part I was looking for and got it quickly.
I went with my daughter. I was teaching her how to read her owners manual for her. I was distracted by how clean the store was. It was well stocked also. The ladies at the counter were very helpful. Spend some money with them. They want your business.
Great service always has the parts I need
Staff is friendly and knowledgeable. The Advanced Auto Parts website makes it easy to order online and get the best deal. This store has every part in stock that I have ordered and it is always ready within 30 minutes.
Issac was knowledgeable on the products and was able to offer me personal experience and advice specific to my needs. I highly recommend coming here due to his specific expertise and customer service. Hes a hard worker and definitely worthy of a shout out!
The staff were very helpful and acknowledgeable. I got my new wiper blades put on which I was very happy and surprised about.
Iβve been trying to fix the air conditioning system in my 2016 Dodge Durango for over a year and Isaac at this location helped me find a place to do it after hitting so many roadblocks. Excellent customer service!
Excellent advice. Employees are long in the tooth, giving a meaningful perspective.
Best courteous staff around. Knowledge galore and willing to take the time for a person.
Good employees, bought plenty of stuff here and staff is always helpful.
Bought a brake light. Needed a flat head screwdriver and an 8mm socket. They had a cart full of tools but would allow me to us. Iβm heading to OβReilly where theyβll not only loan you tools but help you out it in.
Had very good custom service and very helpfull
Their staff was informative and friendly. Thanks for the great customer service on my questions about my car AC!
Worst customer service of my life. I know COVID-19 has changed a lot of things. But this place could have at least greeted me and asked if I needed help and pointed or told me where the item I was looking my for was located. Then had to holler towards the back to get someone to ring me up when I finally found my items. I could have walked out without paying for my items. Will NOT be returning to this location.
Staff Very Helpful, Great Service
The lady at the desk was so sweet and helpful. And then the guy that help with my windshield wipes was also nice. Highly recommend. Dont remember names. But the girl drives a truck. April 7. Around 7 p.m
They have also been helpful and courteous at this location. I will continue to return here with my business.
Helpful employees
Battery check & installation was quickest car service Ive Ever had!
Great auto parts store especially for getting good parts for your vehicle.
Best parts store in Metro area. Multiple great, friendly, knowledgeable employees. Joe and Vern deserve more than a few raises. Will not go anywhere else thanks to Joe.
Always get good advice and answers for car related questions from the friendly employees that work here. They have very good prices and usually know the problem Im trying to diagnose and fix. Never try selling me anything i dont need. Great store. Will continue doing business here.A+
With knowing practically nothing about the internals of a car one of the employees was able to finish his current work and help me in a timely manner so that I wasnt waiting and figured out my issues quickly.
My go-to place for auto parts. Helpful, friendly staff. If they dont have what you need, theyll find it for you.
Had the brakes I needed. ππ»
Did my first buy online pick up in store order here, and it was very good. I went in to pick up my order the day after, and it was all ready and waiting for me. The clerk helped me load the parts and changed out my windshield wiper blades for me. Process was very easy. I would order online again.
Good stock of parts, get parts they dont have very fast. Not afraid to send you elsewhere if they cant help you. Great store.
Great customer service
Better price on wiper blades & JAKE installed all 3 of them for me too.
Always got what u need, or what I do anyways.
Super fast, friendly, helpful and knowledgeable when I needed my battery and alternator checked, its also where Ive always bought all my auto parts online, they always have the best prices and super easy returns!
What battery online. Went to store in the store install it for me. Great service. Very happy with price and customer service.
I went here because my battery was clearly defective. They said that my car was the problem, and the battery is fine, so no warranty for me. I had the battery tested elsewhere and it came up as defective. I replaced it, and now my car starts fine. Im not buying from these cheaters again.
Joseph was a very kind gentleman and problem solving employee! On July 17th at the shawnee location. THNK YOU!
They helped me get the correct wiper blades for my wifes car with no messing around.
Nice staff and easily help you
I usually go here because I get the best deal on anything I need, in store or online. Also returns are super easy and hassle free, and staff are usually very helpful, though sometimes a little slow.
Theyll likely have what youre looking for. During my last visit they helped me install a headlight at no cost. Great employees.
Really like that they have competitive prices and created a rewards program. And lets not forget about their great evening hours.
Very fast and helpful.
Extremely friendly and helpful staff, very clean and nice looking store
I have been in 3 times and as an automotive novice I vastly appreciated the experienced assistance I received. On the first visit I was shown the oil I needed, how to put it in my car, and how to tell when it was low. This is my go to auto parts store.
Was very helpful they give us great advice and services
Always helpful and willing to put in batteries light bulbs answer questions. Very great staff
A great place to buy things for your car and they put a battery in also
The guy that helped me was extremely kind. He even installed part in the parking lot
Great service done with care.
It was cool
Good service, had the parts I required in stock.
I like this store. There are a couple of workers there who are incredibly helpful. I dont remember their names, but this store stands out to me.
This and the Auto Zone down the street were my go to stores. Always had what I need between the two and folks working were knowledgeable about most projects I was working on.
Best parts store in Kansas City! Short gal that runs the corporate parts counter is the absolute best!!
The guys behind the counter are usually pretty helpful. When I have ordered online, my orders are generally ready to go when I arrive.
Excellent customer service, especially on the corporate side. They may not have the part but will go out of their way to get it.
Great parts and very helpful service people!
The old Carquest building @ 76th & Neiman is the best place to go.Bought out by Advanced Auto Parts & ask for Beth. Cute lol girl behind the counter... Knows her stuff. Been in parts for 25 yrs plus & @ that precise location for 3yrs plus. Great place for all your needs..ITS the warehouse everything is at or shipped to so just go there.Remember to ask for (cant miss her cute lil self) Beth... Owned her own 72 Chevelle with 600 hp. Knows what you need or can make sure you get precisely what your looking for.Hats off to this great establishment..
Professional and polite! I needed new windshield wipers... They had them and installed them in minutes!
Guy at the counter helped me find everything I needed quick, and friendly... thanks
These guys are always a class act. store is very neat and organized, staff has the tools they need to find you the part or parts that you need, and at a reasonable price !!!
These guys know their stuff and are very helpful.
Excellent for working on your car
Friendly and helpful
Very knowledge and helpful staff. Super friendly too.
Set it takes 88 Minutes to charge a battery and they didnt have enough time
Nice people ok prices
Great staff at this location.
Always a good place to go get auto parts
Very fast and friendly staff. Usually have what we need at the store.
Always pleasant and helpful.
They have the best customer service.
Frequently stocked with everything I need. Employees quick to assist and very kind.
Good place for auto / truck parts
I went to review the check engine ligth. And 3 employees in the front desk. 1 attended me and he went inside and left me waiting more tan 10 minutes whihout asistir me.
The people are super helpful
For the most part these guys are okay but always check your parts before you leave more than once theres been pieces missing that should have been in the boxes so be very careful
As a female I find that staff doesnt take you serious. When asking for advice, given half-heartedly. Go there for products, not the service.
The staff has a knowledge deficiency.
The one in Shawnee Kansas a good parts store
They are always very helpful, and knowledgeable
Always a friendly and helpful staff.
I always go there to get parts. If you need help ask for Vern he will get it done for you.
Very helpful and knowlegable
Great service, and knowledge.
Didnt have the selection and not as big as auto zone just down the street.
My car had the wrong part all ready on it,they helped me figure that out. They went the extra mile.
Wonderful service and customer service.
Very helpful staff
Fast and great customer service
New vehicle, new parts. The gentleman at the front desk not only pointed me in the right direction but also gave me a few tips.
Great at least the one in Shawnee Kansas
The salesman came out in the freezing cold to put in a new battery and he did it with a smile
Helpful staff.
Only had one of the part I needed, but I ended up finding the part on Amazon at home for 1/4 of the price.
Always great service
LeAnn knows her parts!
Vern is the Best.
Very Helpful Staff