Ok so i went to go and get my necklace fix and I didn’t need much all I needed was a new little loop to get the charm back on. The necklace alone is MAYBE $10 and the only reason I wanted this fixed was because my mom who passed away got it for me. So im thinking maybe like $5-10 to get ONE little loop on there and it was $20 like WTH that looks is probably only like 10 cents and here im pay more them the necklace it self to get that little metal loop. WAY OVERPRICED. Although they i am VERY glad i got this fixed because means the world to me just think its a little more expensive then nessary. They also had very pretty jewelry there
I had the pleasure of working with Alex, After recent weight loss I needed my wedding ring(s) resized, repaired and soldered together. Not only did he do it in a timely manner, but he actually tweaked it so it was perfect for me. I am looking forward to making a custom ring with him. I have seen his work on many people, And when I compliment their beautiful and unique jewelry, They tell me they had their unique and beautifully made, custom jewelry made at Christensen Jewelers. The picture of 3 generations on their wall solidifies the fact that there are many years of experience. Support the local family business, and stay away from the chain Jewelers.
Recommended by another jeweler, Christensen Jewelers has never disappointed. The owner, a multi-generational jeweler, always gives his time, generously shares his knowledge, and creates amazing custom jewelry. Highly recommend.
Really like Alex as a human being, but business was sketchy. I dropped a watch off their over 6 months ago to have him reassure me that he would call me to double check if you had any watch band replacements, I go in 2 months later to pick it up and nothing has been done or fixed!!! 2 more months go by, still NO communication I stop in again, the watch in same exact condition it was before. He told me that the watch was no longer being produced and that they did make the bands took him 6 months to figure that out, so I said I will purchase my own online. I got home I turned the watch over to get the ID number from the back only to have that 1 spot scratched off so I could not go online with the serial number to get a band replacement myself.My watch is in great condition except for the band,The back is Sterling silver without a scratch on it except for that 1 spot that I Needed to see the ID number for the band replacement.If I can post a picture I would...Again super cool guy super nice just didnt understand why it took so long with no communication and nothing was done.
I had my ring repaired here two years ago - the guy who helped me (not sure of his name) was super helpful and nice. The price he quoted me was perfect, they had my ring repaired within a couple days. I couldnt have asked for a better experience!This time was different. I came in for the same exact repair but this time there was a different guy behind the counter. He quoted me almost 4x as much as the first time I came in - when I questioned him about the price difference he shrugged and handed my ring back and walked away to help another customer - leaving me standing there. Extremely rude.It was simple question he could have honestly answered but chose to leave me standing there instead. I went to the jeweler in downtown Shakopee and had a great experience! Very professional and was willing to back up his price (which was still dramatically lower than this guy quoted me) with facts on why it was the price it was what it was - which is all I was asking from this guy!
I would like to begin this review with a BIG THANK YOU to Alex at Christensen Jewelers! The service and advice i received from him was impeccable. This was my first time proposing, and making such a large purchase like this. Naturally, i needed someone i could trust. Alex and his professional team stepped up to the plate. I purchased a GORGEOUS semi mount ring from him. Might i add, his prices are the best in the country (trust me, i looked). He not only set my diamond, but also provided me an appraisal. One stop shop. The best part is, the ring, and his work look AMAZING! I want to let everyone who reads this to know, if you are looking for a top-notch, professional and competitive jeweler...one you can trust and continue to patron for YEARS, this is your JEWELER. And Alex, THANK YOU for exceeding my expectations. I Will be purchasing from you in the future. Thanks Again!!
Real jewelers with real craftsmanship still exist! Alex was so knowledgeable and helpful and it was great knowing my wifes and my wedding rings (and her engagement ring) were custom and unique. We have had zero issues after almost two years with the rings. Will definitely be a return customer in the future!
Very helpful and friendly. I highly recommend.
Alex is AMAZING. The ring he created for me is a work of art, the detail exquisite. I would definitely recommend him to anyone that is in the market for jewelry. I’ve shopped around many local jewelers and Christensen Jewelers has the best service, quality, and pricing. Thank you again Alex.
Ive had a number of great experiences at Christensen Jewelers this year. I recently purchased a Mothers Day necklace that was amazing. They also repaired a family watch heirloom and added some engraving work to is as well. Their customer service and attention to detail really sets them apart. I received a hand-written thank you note from the owners the very first week I was a customer. Very impressive!
This is one great jewelry store. Alex and his team keep an incredibly clean shop, and are very knowledgeable about their craft. They do everything in house, even designing and building custom pieces...which is exceedingly rare these days!Highly recommend these guys to anybody in need of a professional and knowledgeable jeweler!
When you walk in you just say Wow, The store is beautiful. Alex and Rose are very friendly and helpful. The jewelry he designs is outstanding one of a kind and he stands behind it. I have seen him drop everything to help a customer. They do get repair work. They have it all you dont need to any where else.
No malice here, just the facts. Brought a vintage ring in on Saturday. Was told Alex, who is amazing, would be in on Tuesday, and would call with a quote regarding repair. We were very excited! Its an engagement ring...No call on Tuesday.I called at 11:45am on Wednesday, Alex answered the phone. Said he had read the notes taken on the ring, would get back to me by the end of the day. No call received.OnThursday at about 4pm, after still no call, we returned to the store. All was quiet. Alex came out. We asked about the ring. No explanation, just said its on me when we questioned the delay and no calls.Wont ever return.
Working with Alex was a breeze! There was no pressure at any point to shop with him, but I knew quickly that I was gonna stay and work with him to the end.He showed us what he had on hand and proved the possibilities were endless if we wanted to make our own style of ring. His setup is state of the art. I was truly amazed when I saw what they have done for others.Alex made a ring for my fiancé that we both love like non other. Absolutely beautiful!I would recommend anyone and everyone to him.Thank you so much Alex!
I absolutely love the attitude and kindness I received. Being new to Minnesota, I was very nervous about having someone new work on my custom jewelry piece. But they set me at ease and did perfect work. I am so very happy with my jewelry and the way it turned out. Although not much was done this time...I feel very comfortable going back for all my jewelry needs.
These Guys put the Family in family business! Ive never felt so taken care of. The jewelry is superb, original, and the customer service care that both my fiancee and I have received has been incomparable. I would recommend this company for anyone who wants original, high quality jewelry, that you want customized. At any time I have visited the store, we chat and were great friends. They helped not only me and my guy, but offered to clean my mothers rings as well for free, and helped her resize her rings as well. Very sweet, and very helpful team! Realistic pricing, and they will work with you to make sure you are a satisfied customer. You wont be disappointed. I promise!
Alex was great! Designed us a one of a kind engagement ring. Extremely fairly priced. Great to work with and I would highly recommend. Chris Mayor
My wife and I had Alex recreate a lost earring, create a custom ring, and create a custom charm for my wifes Pandora bracelet. All turned out better than expected. In addition, we had a ring resized that we were told couldnt be sized when we bought it. Everyone weve had the pleasure of working with at Christensen Jewelers has been wonderful. We cant recommend them enough.
I saw a ring on Pintrest that I loved. I took the picture to Alex and he was able to create the ring exactly! He also let us come in and watch it be poured. So interesting! I was VERY pleased with the experience.
My husband and I had a trilliant diamond set in a ring that we wanted to reset in a necklace. We found a picture of a design online and brought a copy into the store. Alex was able to produce a replica that was absolutely beautiful! He made the process extremely easy, was always friendly, and was able to find additional diamonds at a great value to supplement our diamond. We would highly recommend Christensen Jewelers and will be using them for future purchases!
They do the little things well, watch batteries, ring resizing, etc. But they do the bigger things exceptionally well! I had mentioned casually that I was looking for a nicer watch with a sweep second hand. I left the store and didnt think anything about it, but two weeks later he called me personally to tell me that he had found one! I didnt even ask him to look. Guess what I got for Christmas? :-)
Purchased my fiancés engagement ring here and we will soon be purchasing our wedding bands here as well. Alex is an awesome guy to work with and I would highly recommend his work. I often prefer to stay away from big corporations whenever I can, so I was happy to find a guy that does all the work himself locally AND does excellent work. Thanks Alex!
Stopped in today today after searching absolutely everywhere in the Twin cities looking for an engagement ring. Alex Christensen was by far the absolute best I have met. Absolutelty the ONLY place Ill work with from now on to make our perfect, one of a kind ring.
I shopped around at other places and didnt like the high-pressure sales tactics some stores used (mall jewelers are the worst). Then I did some searching and found Christensen Jewelers on Google. I was honestly skeptical at first because their reviews were so good that they seemed fake but I went in, met Alex and everything went perfectly from there. He listened to my suggestions, found a ring and diamond to match my needs, and ended up with an engagement ring that made my, now fiance, the happiest girl. And for an unbelievable price. Found my jewelry for life and I suggest you check them out too. You wont be disappointed.
Ive been to Christensen Jewelers twice, once to have a necklace chain repaired and again to have a ring that was given to me resized. Both times were great, they did the job right the first time and were polite and helpful. The prices arent too bad either, and theyre quick too. I really recommend these guys for anything you need, jewelry-wise.
Highly recommend Christensen Jewelers for all of your jewelry needs whether it be for an engagement, anniversary, holiday or restoring that special heirloom. Ben, Alex & their team will do what it takes to bring your vision to life! Their customer service is impeccable and the ambiance is unmatched!
Your attention to detail is unbelievable! I am still amazed you delivered exactly what I wanted for my ring. We will absolutely be back.
Just bought a bracelet here after buying a pair of earrings. There isnt enough good ways in the English language to describe this place. Service, quality, and price are next to none. I will be a customer here for the rest of my life without a doubt and wouldnt hesitate to recommend this place to anyone.
LOVE THIS PLACE! I WOULD RECEOMMEND THIS PLACE TO ANYONE/EVERYONE!!!!I brought my grandmothers wedding ring in to be brought back to like new condition, and it is all that I expected and MORE! I had brought this ring to corporate, big name jewelers for quotes on the repairs, which were extensive, and they all quoted thousands. My grandmother wore the ring for 50 years, never removing it until she passed. It has 19 diamonds (was missing two) which meant that it needed several prongs re-tipped. Besides the prongs and the missing diamonds replaced, the band was also restored with additional metal and then sized appropriately for my finger. The total job at Christensens was a FRACTION of what I was quoted elsewhere.This experience was a rather emotional one for me, as this ring is one of the most precious items I own. They went above and beyond not only with the repairs, but the customer service. Friendly, focused, kind, knowledgeable and professional.Thank you to Ben and the crew! You guys are AMAZING! And you WILL be seeing me and my husband (and hopefully a few friends) again!Rebecca and Butch Osborne
My engagement ring has been to Christensen Jewelers twice- once to be resized after I received it and once to be repaired when the stone became loose due to a workmanship flaw from the original jeweler. The family members my fiance and I dealt with were friendly and helpful, and they didnt push to show or sell us anything when our gaze wandered to all the shiny objects in the store until we asked to see something more closely. The resize and repair were very reasonably priced. We will probably return in the future. :)
RUNTook jewelry in to be repaired theyve had it almost two months repairs were not done it kept telling me they were going to call me when it was done now they told me they cant get the parts to fix it well how can you call me when its done if you cant even get the parts to fix it run people run they tried to keep my birthstone ring which Ive had for many many years and give me some necklace instead of it dont go here
Great experience. My ring was repaired quickly and looks great!
I have married on last week. Before some weeks for the marriage, me and my fiancé were busy in finding an Engagement ring as no ring could be found in our area. One day, my fiancé found them on Google (with a very high rating), we decided to use them to find an engagement ring. As we go there, I have found Christensen Jewelers has a huge collection of traditional, Unique and breathtaking items. And their beauty is truly outstanding variety of mixed metals, gem stones, pearls....on and on! Plus they are outstanding when it comes to repair, reworking or solving problems with most special pieces. While my fiancé was choosing a proper ring, I have walked and noticed out beautiful ornaments that they have. The staff gave us a tremendous support in finding a better ring for her. The ring we bought is beautiful and were both completely happy with every aspect of the purchase process. It was very nice to have such a friendly, calm experience from start to finish. Ill definitely recommend your service. Good luck
Just had a great experience shopping here. Alex was very helpful and only noticed when I got home the discount he gave me.
Very polite. Courtesy. Honest. Job well done.
I had Alex and Ben design my 25th year anniversary ring incorporating a 3 carat tanzanite and 2 one carat trillion cut tanzanite!!! They are the best in service and quality.
Had a great experience with Christensen Jewelers, Ben went out of his way to find the right ring, they were fast, helpful and very courteous!! Would recommend them to anyone looking for a Jeweler.
Fast and friendly service.