Dan was very helpful today when we visited. We were looking for a new bed and he had great product knowledge on all of the options. I appreciate his patience as we decided what was best for us!
Hats off to Paul for his knowledge and unpressured sales approach!!! We didnt realized we made them stay very late to make sure we were ordering the correct bed and finish up the paper work. Sorry Paul!!Our family has used the Shakopee Slumberland location numerous times!! Now sending my son and his wife back for a great recliner we spotted.
Back in August I purchased a bed from Slumberland in Shakopee. When the company delivered the bed they damaged my new driveway which had just been poured 6 weeks earlier. I contacted the store immediately after it happened and multiple times since. It has now been two months and they have yet to even acknowledge the damage. Ive sent pictures and talked to several department. No response!!!!
Purchased a mattress and bed frame. Great experience...no high pressure sales, just free to look around and see what we wanted to see. The sales staff was available to answer any questions we had...but did not put pressure on us.
Liked that the sales person approached us and asked us if we needed help or wanted to be left alone to shop. Ended up purchasing a new bed. Hopefully the turn around will be quick as promised 2-4 weeks.
Salesperson Adam did a great job answering my questions and leading me to the best mattress for my needs.
Great service. Dan Williams is a great salesman. I would recommend him.
Walked in told the employee what I was looking for she was very helpful to point me at the things that fit what I was looking for. And then she was so kind to let us have our space to make her decision. I bought an oversized recliner that will be delivered next week. Well try to update this post after we use it for a while and its quality.
We visited the store in Shakopee twice. I forgot to measure the space the first time. The assistant manager helped us both times. He was very helpful and courteous. We rang the transaction quickly the second time and answered all my questions. Ive used Slumberland for many years and will keep returning to them. Cant wait until I get my furniture!
I had excellent customer service from Autumn at Slumberland. She walked through quotes, delivery times and quality of the products.She easily earned her 5 stars as compared to Ashley and FurnitureMart, where I walked through both and wasnt even acknowledged, greeted, nothing.
Very nice respectful staff. Our sales rep bre was a big help explaining different beds answered any questions we had and helped us understand everything. Very excited for our new bed to arrive and sleep like babys. Thank you again for everything.
Paul M. @ Shakopee slumberland was very helpful in showing us the styles we might be interested in. And no pressure to buy. Left us to decide on our own.
Adam was fantastic! He told us about the sale and showed us where to look and left us to look and try. It was great. He wasn’t pushy and after several other experiences today was really what led us to decide on a purchase from Slumberland.
Autumn did a great job helping us find a living room set up for our son in college and helped navigate a complicated delivery at the college. Would definitely recommend and shop again.
Our salesperson, Autumn was professional and knowledgeable about the various sleep solutions products. She was patient and gave us plenty of time to try out mattresses and helped us narrow down which would fit our specific needs.
Great customer service from Jessica.Very happy with my Snuggler recliner.The store is organized in a way that it makes you want to keep shopping.Theres so many cool things.
Was very happy with Slumbered. Bought a couch and loveseat.
Shakopee showroom much better and logical than other Slumberlands I’ve been to. Dan was most helpful, giving us exactly the attention and space we desired. His explanations were clear and concise.
Paul helped us find a futon for my college student. He was knowledgeable, and did some researching to find what we were looking for. He was very patient and friendly. We even called back after leaving the store with a possible color change which is sort of a frustrating thing for a customer to do, he still have us the same attention, patience and friendliness. Great guy. Comfortable futon. Looking forward to getting it!! Great price too. Amazing price!!
Great experience. Great staff. Highly recommend.
Staff and prices very good!! Dan Williams took care of everything we were looking for, and Brian in the back were very helpful packing and loading our things.We will come back until we run out of space.
I already had done my research online and decided the three sofas I wanted to see. Quickly eliminated two. After the salesman answered questions, I ordered. The sofa will be delivered after I move.
After shopping at a more luxury store and a discount store, Slumberland was like the Goldilocks of stores. The luxury store had ridiculous pricing, the discount store had awful customer service and the quality was not great. Slumberland had excellent customer service, great quality pieces at a fair price. We were not expecting to buy our couch right away, but we did because of the selection, pricing, sale, and customer service.
Very helpful staff! Got what I needed, was easy and efficient.
Paul Marum was very knowledgeable and professional. He helped me find the perfect couch and entertainment center effortlessly. Would definitely buy from Slumberland in Shakopee in the future. Thank you Paul and slumberland for fast snd professional service!
Great selection of fine furniture pieces at reasonable prices. Autumn was super friendly and went above and beyond to help us find the couch of our dreams. Great furniture gallery and amazing customer service.
Paul M. Worked with me to get my new sectional and ottoman ordered. He was polite and he didn’t push for me to spend money on extras. He offered but took my answers politely. I was a little disappointed that it could take up to 4 months to get my new sofa, but Covid has changed a lot of things in our life’s. Shout out to Paul M. At the Shakopee Slumberland for being a great salesman.
Easy shopping no pressure great financing buy alot from slumberland
Super knowledgeable sales staff, but unless you want to wait 6 weeks for your purchase to be available, go somewhere else.
The associate at slumberland are always nice,helpful and friendly. At slumberland you are getting Quality furniture the best.
Very good service and great experience and no pushing on sales 👏
Excellent service, Paul was educated, informative, and just all around made our experience today a pleasant one.
Great service. Paul acknowledged me immediately as I entered the store. He was very knowledgeable and went above and beyond to ensure I was satisfied
Our salesperson was fantastic, we were mattress shopping, he gave us ample time and no pressure on a decision. Very helpful.
Adam Trisko was the best salesperson! Knowledgeable, friendly, and overall so great to work with!
Fast, friendly service. Very professional and easy buying process.
Great prices with 30 pct discount, great customer service
The staff here is incredibly helpful. I came in, kids in tow, in order to look at a coffee table that we were planning to purchase after seeing it for sale several places online. We wanted to be sure the quality and color were as good as it appeared in photos. Our sales associate took us right to the item, answered our questions, and the purchase was easy. I was just a bit disappointed the store wasn’t bigger for browsing, but it kept me from spending way more money!
I was in need of a new bed frame. I called Shakopee Slumberland and the sales person reserved one for pickup that same day. When I paid for it I received a $50.00 coupon and saved quite a bit. I drove to the back pickup area and the sales person was already waiting for me. He loaded it and thanked me for making the purchase. I will return to buy the mattress and box spring in a few weeks for sure!
We went to other stores first, save yourself some time. The furniture is good quality and the prices were reasonable. The sales people were great, answered questions and just let us look around.
Great staff no pressure. The best sales experience I have had in a long time!
Immediately greeted and offered help, I wasn’t quite sure what I was looking for and the salesman gave me time to browse. Once I made a few selections, he helped me do some comparisons and assisted me when I made a final decision. Very courteous and helpful.
Autumn was very helpful in our chair selection! Delivery will be within the same week!
Slumberland’s associate Autumn was very helpful and make the process easy for me.
It was great & Informative I was taken care of right away.
Sales staff was very knowledgeable and not pushy at all
We had a great experience working with Daniel W. He was extreme helpful, responded in a timely manner and really provided excellent customer service. It was greatly appreciated.
Great quick service while ordering outdoor furniture.
Whoo the one salesperson who helped me gave me about 20 minutes. I layed on several dirty floor models reluctantly, but wanted a new mattress. I was adamant about NO memory foam. According to this salesperson none didnt have memory foam of some kind. Didnt take me long to figure out they werent going to have a bed for me. I then wanted to see some leather furniture, but she didnt have time, because there were other customers. Im thinking what? Walked around in my own quickly realizing this wasnt the store for me. Need to go to OMF or somewhere that carries Sealy I guess and 100% leather furniture.
Manager Adam Trisko was very professional. My girlfriend and I were looming for a new bed with no idea what we wanted and Adam greeted us within 5 minutes. He kept his 6ft at all time and had his mask on. He asked our price range which was $600 and had plenty to choose from and not the cheap cheap ones that no one wants. He was able to answer all of my questions while at the same time letting me do all the looking and him not pushing me towards the $$ ones. I then asked him to humor me and show me the 4k beds just to see if he was going to push me for a larger sale. He did what he did with every bed, he walked away and gave my girlfriend and I the space we needed until I had a question then he was right there ready to help. 10/10 for professionalism, 10/10 for store appearance, 10/10 for making me feel like the decision was ours not what he wanted me to buy. I recommend Slumberland in Shakopee to anyone! wanting the old way of buying a bed. Every bed is on sale so take your pic. He even got me to grt the bed protection sheet, but for a 10 year warranty, unlimited cleaning if protector doesnt work, free unlimited replacement for protection sheet if any rips or tears. Total cost $722 after tax so not too far off from target and it comes with a free box spring. Good job!
Great manager Paul at Slumberland Shakopee.Disappointed I couldn’t see or feel the Web only choices. Web site doesn’t allow gift card redemption. 12-14 week wait frustrating but it is 2020.
Had a question about a product so sent a text thru website, they called me right back, answered my question and got my order placed. Very helpful.
Salespersons helpful but not clingy. Stock plentiful and displayed well. Easy checkout.
I always find what I need at Slumberland. The sales associates are very helpful.
I worked with Paul Marum at the Slumberland in Shakopee. He was extremely kind and helpful. Went out of his way to find a lift recliner that would work for my husband. Spent a lot of time double checking to make sure there were no mistakes since lift chairs are in backorder status now
Before my move into a new home I decided to purchase a new sofa. I did some online shopping and than went out to look at stores. After stopping at two other stores with no one greeting me I decided to go see Adam at Slumberland in Shakopee. I was greeted promptly, shown several options that fit my wants and needs in my price range! Actually I ended up purchasing not only the couch but also the love seat and coffee table and two end tables!I believe my delivery experience will be the same!Thank you Slumberland for the great buying experience!
Great customer service!! Amazing people I recommend Paul at the location in shakopee,mn! Great deal of help and knowledgeable!
Always super nice people, Adam was very helpful and we love what we purchased!
Love this place! Sales associate was extra sweet! Was in and out in new time! WillDefinitely shop here again!
I found exactly what I was looking for in a new recliner. Cant wait to receive it.
Bre at the Slumberland in Shakopee was great! She found the dining room set I wanted, answered all my questions, explained delivery options and ordered the set. Will definitely go back to Slumberland to work with Bre on my next furniture purchase. Thx Bre!
Better selection and prices than other stores in the area
Great experience, high quality product at a good price. Staff were attentive and responsive to our needs. Highly recommend!
Paul was very informative, kind, courteous, and not pushy. Simply asked what we were looking for in a mattress and answered any questions we had. Great and easy all around buying experience!
The layout is circular which is great since most stores are linear. We came in on labor day weekend to pickup a bunk bed, the employee was very nice and got us out the door within 5 minutes. Here is where I gave it 3 stars only, after finding a more affordable bunk bed else where, the customer service representative we called stated we had to find the original employee in order to process the refund. We had to take the extra step and head back to the store and process, fortunately we did not have to find the original sales representative.
The crew at Slumber land in Shakopee made my purchase as easy and painless as it could be! I will definitely keep them in mind for future purchases.
Paul helped me with any questions I had regarding different sofa’s. I was impressed how he answered questions without having to look them up. I also love that I got a great deal and you don’t charge a delivery fee. I definitely would shop slumberland again.
Paul is so smart and really helped us choose the right mattress. Adam made sure everything was ordered properly and even got sooner delivery! They really made us feel confident about our purchase.
Bruce g was very knowledgeable aaa rating for him great item can’t wait to get it and try out our new adjustable bed frame
We had great, friendly customer service and a delivery right to the house. We love our new kitchen table and chairs and we are quite picky.
Good experience, we where not pressured in any way, the Sales Associate was helpful & knowledgable....My only issue & why you lost a star is because I have to wait a month for my furniture to arrive. Due to Covid, I guess it should have been respected but I still dont like it!
I didnt feel any sales pressure once I was in the store. I was informed of the sales and purchasing options in-store and online, so I was able to shop in peace. Once I found my items, Adam, helped me with the checkout process professionally and expeditiously.
Paul was awesome! We’ll be back!
I had a great experience! I bought the perfect dining set for a great price.
Sales process was good but very disappointed in the delivery process. First, they tried to leave the headboard of the bed unattached when a new frame had been installed because they did not have the bracket. This would have left the bed in an unsafe state where the headboard could fall on someone. Then we were told that they would haul away the old, but they said they could not and if we needed that it was $20 per piece extra.
We had shopped multiple places for a new mattress. Bre was knowledgeable and answered our questions while also allowing us to shop on our own which is very appreciated. She was the reason way ended up purchasing from Slumberland!
We found just what we needed, on a fantastic sale price! Our sales associate, Paul, was extremely nice and we didnt feel any pressure from him, which we appreciate. Very pleasant experience!
I had a pleasant experience at the Shakopee Slumberland. Bre was very helpful in finding us prices and was extremely informative. She made our shopping experience very delightful. I would recommend anyone of my family and friends to go find Bre if they ever find themselves in need of quality furniture.
Great experience, signed up for an appointment, store has great social distancing rules set up. Found a great couch for a reasonable price, salesman was very helpful without being pushy. Its the second couch weve bought from slumberland, will definitely continue to shop there
Adam was our Sales Associate and was very friendly, He pointed us in the right direction and then us look at everything with out any pressure to purchase. We ended up with 2 recliners, 2 chair tables and a tv stand. Very good experience.
Paul was very helpful and patient with me and my 6 year old son while we shopped for a new mattress. Waiting for delivery now, but I’m looking forward to accepting delivery.
I found what I was looking for within my price point. Customer service was great and friendly. I felt safe and secure due this COVID time.
We went to Slumberland to purchase a sofa sleeper. To our surprise they carry a lot more than beds! We are building a new home and starting over with furniture. We found a new dining room set, family room furniture and office/bedroom sofa sleeper! We are so pleased and will be back for more after we move. Most importantly we received outstanding customer service from Paul at Shakopee! He was thorough, kind, patient and incredibly knowledgeable. We never felt pressured. We felt cared for! Thanks Paul and Slumberland! 😁
We were looking for a duel reclining sofa and wandered in to Slumberland. We were pleasantly surprised to find a great selection! We wanted one that didnt look big and bulky, like most recliners. The sales associate, Bre, helped us with the custom options of Lazy Boy. We are excited to get our Colby reclining sofa in about 12 weeks. It will be worth the wait! Thanks, Bre!
Had a great experience, had my mind set on the Holker 3 piece set which if you’re looking for comfort I HIGHLY recommend :) They ordered it, told us when it arrived, called 3x to make sure I knew (it was the week before Xmas so it was a hectic work week) and even helped load it up on our trailer! I will certainly be back! Thank you all for making it go so smooth!
Paul was great to work with. I picked what I wanted went to desk purchased it I was in and out in 15 mins. Great sale today!!!.. Free delivery which is awesome.
We had a great experience. Delandre Fox was our sales person. He was perfectly professional with his service. Gave us enough space to shop but was very available for questions. Setting up delivery & facilitating payment was super smooth. He made the transaction fun!
Nice place, nice people. Have bought a lot of furniture from them. Fair with their warranties.
Adam at the Shakopee location was very helpful and answered all our questions.
Wonderful customer service from Adam.
Excellent! Dan was our sales person. He was not pushy at all. What we really liked was we asked him where the recliners were, he took us to them and left us look on our own. Very good experience!
We got great service. Not pushy just helpful. We found living room furniture that we were looking for while being able to customize it to make it out own as well as the competitive pricing.
We had a very positive experience at Slumberland in Shakopee Mn. Very helpful customer service, answered questions but let you actually look and make a decision without the pressure of other furniture stores. Really enjoyed shopping here and will be back for other pieces we need
I like the fact that Slumberland has a no pressure approach. You can look around on your own and then ask questions when you have them. Great prices are a plus!
We are redoing our family room and have been looking for a floor lamp. We received a flyer with an ad for a lamp on sale. It’s the perfect design and very well made with a heavy base preventing tipping. We’re very happy with our purchase at Slumberland!
It’s never been easier to buy a mattress. It’s only took me a few minute I looked it up place the call and Walla I get bed Took me longer to text this then to order the mattress. Wonderful service ADAM!!
Adam was very knowledgeable and easy to work with, didn’t pressure a purchase. Ended up buying my dream bed for a very reasonable price. Haven’t had it delivered yet but so far I’m very pleased.
Our sales associate was so patient and informative. She was able to provide detailed options for us,and allow us time to decide on our furniture. We will definitely recommend this location!
They moved a end table next to a couch so we could see them together.
Katie and Tom are the only people I choose to work with here. They are absolutely wonderful! I just made my 5th furniture purchase from them, and the experience was exceptional as always! If you need anything at all, ask for Katie, she is (self proclaimed) better than Tom ;-) Wonderful company, with even better people. Keep it up!!!